24 Results for Warranty Coordinator Jobs in Irvine, CA

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Scheduling Coordinator

Oceanside, CA
onsite
Temporary / Contract
22 - 27 USD / Hourly
obert Half is looking for a friendly, detail-oriented Patient Access & Scheduling Coordinator to support a busy healthcare practice in Escondido! This opportunity is ideal for someone who enjoys helping people, managing a steady flow of calls, and making sure appointments and patient information are handled correctly. You'll be an important part of the front-end patient experience, helping the clinical team stay organized while ensuring patients receive timely and professional service.The right candidate is calm under pressure, comfortable working with confidential information, and able to shift between scheduling, registration, and administrative tasks throughout the day.Responsibilities Include:<ul><li>Answer incoming calls and assist patients with appointment scheduling and general questions.</li><li>Schedule, confirm, reschedule, and cancel appointments according to office procedures.</li><li>Register new patients and update demographic, insurance, and contact information.</li><li>Verify insurance details and flag missing or incomplete registration information.</li><li>Collect and organize required intake forms and patient documentation.</li><li>Communicate appointment instructions, preparation requirements, and follow-up details.</li><li>Coordinate appointment changes with clinical staff and other departments.</li><li>Monitor scheduling queues and help fill appointment openings when cancellations occur.</li><li>Maintain accurate electronic records and follow established privacy procedures.</li><li>Route billing, referral, authorization, and clinical questions to the appropriate team.</li><li>Track pending referrals or authorizations and follow up on outstanding items.</li><li>Assist with scanning, filing, and other front-office administrative tasks.</li><li>Provide professional, empathetic service when addressing patient concerns.</li></ul>
2026-10-15T00:00:00Z

Provider Data Coordinator

Long Beach, CA
onsite
Temporary to Hire
21 - 25 USD / Hourly
A Healthcare Company is looking for a Provider Data Coordinator to support a healthcare organization in Long Beach, California. This Provider Data Coordinator opportunity is well suited for someone who enjoys working with information, ensuring records remain accurate, and collaborating across teams to keep provider data current and compliant. Key Responsibilities:• Enter, update, and maintain provider information in organizational databases with a high level of accuracy and consistency.• Review records regularly to identify missing details, inconsistencies, or compliance concerns, and take appropriate corrective action.• Reach out to providers to confirm demographic, credentialing, or other required information when updates are needed.• Work closely with departments such as network operations, claims, and customer support to investigate and resolve data-related issues.• Monitor data quality through recurring checks and audits to help ensure information remains reliable and complete.• Organize and prioritize multiple assignments effectively while meeting deadlines in a busy onsite work environment. Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-10-20T00:00:00Z

Health and Safety Coordinator

Long Beach, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Health and Safety Coordinator to support workplace safety, food safety, and regulatory compliance for a wholesale distribution operation in Long Beach, California. This Long-term Contract position focuses on building a safe, well-organized environment by coordinating compliance activities, promoting injury prevention, and helping maintain high standards across daily operations. The ideal candidate brings strong attention to detail, clear communication skills, and the ability to manage audits, training, and corrective actions with consistency and professionalism. Responsibilities: • Oversee health, safety, and food safety activities to help maintain compliance with applicable occupational and regulatory standards across the facility. • Conduct routine reviews, inspections, and audit preparation efforts to identify risks, document findings, and support timely follow-up on corrective actions. • Coordinate third-party audits and assist in organizing records related to inspections, supplier compliance, and pest control documentation. • Support safe handling, storage, and distribution practices to help ensure products and workplace processes align with food safety expectations and company guidelines. • Deliver safety and compliance training for employees, reinforcing best practices, hazard awareness, and proper reporting procedures. • Track incidents, near misses, and compliance issues, then analyze trends and recommend practical improvements to reduce workplace injuries and operational risk. • Maintain accurate reports, spreadsheets, and communications using standard business software and email tools to support day-to-day compliance management. • Partner with internal teams and external contacts to respond to safety questions, provide service-oriented support, and promote a culture of accountability and prevention.
2026-10-21T00:00:00Z

UM Coordinator

Long Beach, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
A Healthcare company is looking for a detail-oriented UM Coordinator to support utilization management operations for a healthcare organization in Long Beach, California. This UM Coordinator will manage prior authorization activity, maintain accurate records, and communicate effectively with providers in a fast-paced environment. Key Responsibilities:• Review and process prior authorization submissions using the designated authorization platform while ensuring each request is handled accurately and efficiently.• Confirm member coverage details, benefit information, and provider network participation before authorization decisions move forward.• Record case updates, communication history, and status changes in a clear and organized manner within the appropriate systems.• Track request timelines for both urgent and routine cases to help maintain compliance with internal standards and regulatory requirements.• Respond to incoming provider inquiries received by phone, fax, or portal and route clinical matters to UM Nurses when needed.• Support daily utilization management activities by prioritizing multiple requests and maintaining consistent turnaround performance.• Coordinate with internal team members and external providers to clarify missing information and help move cases toward resolution.
2026-10-20T00:00:00Z

Administrative Coordinator

Los Angeles, CA
onsite
Temporary to Hire
21 - 22 USD / Hourly
We are looking for an Administrative Coordinator to support health insurance eligibility operations for a growing team in the mid-Wilshire area. This four-month contract opportunity is ideal for an organized administrative team member who enjoys helping members, maintaining accurate records, and coordinating with internal departments and external partners. In this role, you will manage coverage-related updates, respond to eligibility inquiries, and help ensure timely, accurate processing across a range of benefit scenarios. This is an onsite role. Responsibilities:• Respond to phone and in-person inquiries from participants and their representatives regarding eligibility, enrollment, and coverage questions.• Support open enrollment activities by processing updates and helping members understand available benefit options and required documentation.• Maintain participant and dependent records by entering changes such as additions, removals, reinstatements, terminations, and status updates.• Work with insurance carriers and providers to correct coverage information and resolve enrollment discrepancies.• Administer coverage setup and changes for retirees, surviving spouses, divorced spouses, self-pay members, and other eligible participants.• Review vendor eligibility files and discrepancy reports, investigate mismatches, and take corrective action to keep records current.• Prepare letters, notices, and other written communications related to eligibility matters, missing documentation, and coverage changes.• Reconcile invoices, premium payments, pension deduction listings, and refund activity to support accurate billing and payment processing.• Evaluate time-sensitive appeals and special enrollment situations involving late payments, qualifying events, or dependent additions.• Assist with document preparation, scanning, address follow-up, and other departmental assignments while maintaining reliable on-site attendance.
2026-09-25T00:00:00Z

Administrative Coordinator

Long Beach, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an Administrative Coordinator to support events in Long Beach, CA California. This Contract-to-hire position requires someone who can manage communication, organize schedules, and help coordinate events while ensuring a positive experience for staff, guests, and community partners. The ideal candidate brings strong administrative support experience, excellent phone etiquette, and the ability to keep multiple priorities on track in a fast-paced setting. Responsibilities:• Manage incoming calls, respond to routine inquiries, and direct messages to the appropriate team members in a timely manner.• Maintain calendars, arrange appointments, and coordinate scheduling changes to support smooth day-to-day operations.Make sure all events run smoothly from start to finish • Provide administrative support by preparing documents, organizing records, and assisting with general office coordination tasks.• Plan and support community and sponsored events, including logistics, communication, and follow-up activities.• Track event details and maintain accurate logs related to attendance, timelines, and coordination efforts.• Collaborate with internal staff and external contacts to ensure meetings and events are well organized and executed efficiently.• Assist with event-related outreach and coordination activities that help promote participation and engagement.• Support operational updates or process-related changes as assigned, including administrative tasks connected to new workflows or systems.
2026-10-21T00:00:00Z

Human Resources Coordinator

Beverly Hills, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
We are looking for a detail-oriented Human Resources Coordinator to support daily HR operations for a large retail employer. This long-term contract position is ideal for someone who enjoys creating a smooth employee experience while keeping records, processes, and communication organized. The role will contribute to onboarding, employee support, and HR systems coordination in a fast-paced environment. Responsibilities:• Coordinate onboarding activities, including collecting required documentation, preparing onboarding materials, and helping employees transition into their roles smoothly.• Maintain accurate employee information within HR systems and assist with routine updates, recordkeeping, and data verification.• Support background screening processes by tracking status, following up on outstanding items, and ensuring timely completion before start dates.• Respond to employee questions related to HR procedures, policies, and general workplace matters, escalating more complex issues when needed.• Assist with administrative tasks across HR operations, such as organizing files, preparing reports, and managing employment-related documentation.• Partner with HR team members to improve workflow efficiency and provide support for ongoing HR initiatives and system-related processes.• Help monitor compliance with internal HR practices by ensuring personnel records and onboarding steps are completed accurately and on schedule.
2026-10-19T00:00:00Z

Workflow Coordinator(Hospitality)

Newport Beach, CA
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
We are looking for an experienced Workflow Coordinator to support a Contract position within a busy law firm environment in Newport Beach, California. This role is ideal for someone who can keep office services running smoothly, coordinate meeting and hospitality needs, and communicate confidently with legal professionals, business teams, and external partners. The successful candidate will bring strong judgment, initiative, and a service-focused approach while managing multiple requests in a fast-paced setting. Responsibilities: • Coordinate daily requests from attorneys, administrative staff, business development teams, and office leadership to ensure office services are delivered accurately and on time. • Organize meeting support activities, including room readiness, hospitality arrangements, and follow-up communication for internal and client-facing events. • Partner with hospitality personnel and onsite leadership to maintain conference rooms and shared spaces that reflect a high standard within a law firm environment. • Oversee workflow across office services tasks, balancing competing priorities and adjusting schedules to meet urgent deadlines when needed. • Review incoming assignments, confirm instructions with requesters, and help establish realistic turnaround times while offering alternative solutions when timelines are tight. • Track purchasing activity, reconcile credit card expenses, and manage orders for office snacks, supplies, and other operational materials. • Provide responsive front-line support for general office needs, including document handling, scanning, mail-related coordination, and phone coverage as required. • Serve as a dependable point of contact for vendors and internal stakeholders, resolving issues promptly and escalating concerns appropriately. • Use Microsoft Office tools to support administrative and document-related work, troubleshoot routine software issues, and help maintain quality and formatting standards. • Work independently to identify service gaps, take ownership of tasks, and support a smooth day-to-day operation across a multi-floor office setting.
2026-10-14T00:00:00Z

Customer Satisfaction Representative

Gardena, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Satisfaction Representative to join our industrial team in Gardena, California in a Contract to Permanent role. This position supports customers, manufacturer representatives, and dealer or distributor partners by delivering product guidance, service support, and responsive communication throughout the sales and order process. The ideal candidate is comfortable balancing inbound service needs with proactive outreach, while helping strengthen customer relationships and supporting sales growth. Responsibilities: • Provide product guidance and practical recommendations to customers and sales partners based on application needs and business objectives. • Communicate updates related to order timing, production status, shipping expectations, and service matters to ensure customers remain informed. • Monitor outstanding quotations and conduct follow-up outreach to help move opportunities toward confirmed purchase orders. • Assist with lead handling activities and contribute to prospecting efforts that support new customer development. • Make outbound calls to identify business opportunities, re-engage prospects, and expand revenue within assigned markets. • Coordinate return requests for the designated territory and help resolve related service concerns in a timely manner. • Address elevated service issues from representatives, customers, and internal team members, involving leadership when further support is needed. • Identify practical ideas that improve collaboration between the factory, representatives, and dealer or distributor network while helping reduce avoidable service-related costs. • Use standard business software and database tools to document activity, manage customer information, and support daily service operations.
2026-10-21T00:00:00Z

Office Services Coordinator - Level 1

El Segundo, CA
onsite
Temporary / Contract
22 - 22.5 USD / Hourly
We are looking for a motivated Office Services Coordinator - Level 1 to support daily front-of-office operations. This is an in-person Contract position for an initial 2-month assignment, with potential for extension, ideal for someone who enjoys creating a welcoming workplace experience and assisting with administrative tasks. The role is well suited to a service-oriented team member who can manage routine responsibilities efficiently while maintaining an organized and welcoming environment. Responsibilities: • Welcome visitors, answer incoming calls, and guide employees and guests to the appropriate contacts or areas. • Organize conference room schedules and help coordinate onsite meetings and workplace events for internal and external participants. • Keep the front desk, reception zone, and shared office spaces neat, presentable, and ready for daily use. • Receive packages, sort mail, and arrange courier support to ensure timely distribution of materials. • Provide day-to-day administrative assistance to the workplace experience team, following established processes and service standards. • Handle routine tasks with accuracy and consistency, using clear procedures to address straightforward requests and issues. • Communicate basic information clearly to employees, visitors, and vendors while delivering effective front-desk support.
2026-09-30T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping information accurate across multiple systems. The role combines phone support, written correspondence, and administrative coordination to ensure a smooth customer experience. Responsibilities: • Handle incoming customer calls with professionalism, provide timely assistance, and resolve routine questions or service concerns. • Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer interactions. • Respond to email inquiries clearly and courteously while maintaining accurate records of each communication. • Enter orders and update customer information in internal systems with close attention to accuracy and completeness. • Schedule appointments and coordinate timing details to support customer needs and internal workflow. • Welcome and assist visitors in the showroom, offering product or service guidance and directing requests appropriately. • Perform data entry tasks and maintain organized documentation to support daily customer service operations. • Use Microsoft Excel and Microsoft Word to prepare, track, and manage customer-related information and routine reports.
2026-10-21T00:00:00Z

Customer Service Representative

San Bernardino, CA
onsite
Temporary / Contract
23 - 23 USD / Hourly
Member Services Representative / Healthcare Customer Service Representative Position Summary We are seeking a customer-focused Member Services Representative to provide exceptional support to health plan members. This role serves as the primary point of contact for members, assisting with inquiries related to benefits, eligibility, claims, provider networks, and healthcare coverage. The ideal candidate will possess strong communication skills, healthcare customer service experience, and the ability to navigate multiple systems while maintaining compliance with HIPAA regulations. Key Responsibilities Answer high-volume incoming calls from health plan members in a detail oriented and courteous manner. Provide accurate information regarding benefits, eligibility, claims status, provider networks, and healthcare coverage. Assist members in resolving issues, escalating concerns when appropriate, and ensuring timely follow-up. Explain plan policies, procedures, and available healthcare services in a clear and understandable manner. Document all member interactions accurately within CRM and related systems. Research and resolve member inquiries while maintaining established service levels. Collaborate with internal departments, providers, and claims teams to facilitate issue resolution. Maintain compliance with HIPAA regulations, company policies, and confidentiality requirements. Deliver exceptional customer service while demonstrating patience, empathy, and professionalism. Perform data entry and administrative duties related to member account updates and case documentation. Key Skills Customer Service Inbound Call Center Healthcare Support Insurance Verification Claims Inquiry Resolution Benefits & Eligibility CRM Systems Data Entry HIPAA Compliance Problem Solving Communication Skills Attention to Detail Member Relations Multitasking
2026-10-08T00:00:00Z

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in California on a contract-to-permanent basis. This position supports daily customer service and documentation activities by coordinating with dispatch and operations, confirming shipment details, and ensuring required paperwork is complete and accurate. The role is ideal for someone who enjoys balancing customer communication with administrative precision in a fast-paced logistics environment. Responsibilities: • Partner with dispatch and operations teams to confirm inbound truck information and validate shipment details before processing. • Contact customers to obtain signatures, missing documents, and other required records needed to complete orders. • Review paperwork for accuracy and completeness, then organize documentation for internal tracking and customer files. • Prepare and issue invoices by verifying order information, charges, and supporting backup documents. • Enter and update order data in company systems while maintaining accurate billing and service records. • Respond to customer questions related to shipment status, documentation, and account support in a thorough and accurate manner. • Monitor outstanding paperwork and follow up promptly to keep orders moving without delays. • Assist with import and export customer service tasks, including document verification and coordination across departments.
2026-10-21T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-10-21T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-10-21T00:00:00Z

Customer Service Representative

Corona, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support clients with transportation and shipping-related needs in Corona, California. This Long-term Contract position is ideal for someone who brings a service-driven approach and can manage customer communication, documentation, and order activity with accuracy. The role requires strong follow-through, comfort working across multiple systems, and the ability to keep pace in a busy operations environment while maintaining a positive customer experience. Responsibilities: • Deliver responsive support to customers by handling questions related to transportation services, shipment activity, and account needs. • Prepare, verify, and update shipping records and related paperwork to ensure accuracy and compliance with operational requirements. • Provide timely communication on order progress, delivery status, and service updates through inbound and outbound customer contact. • Investigate service concerns and work toward prompt, detail-oriented resolution that protects the customer experience. • Partner with operations and other internal teams to help keep freight movement on schedule and documentation aligned. • Enter and maintain detailed information in company systems, ensuring records remain current, complete, and easy to track. • Manage order entry and customer interactions across phone and digital channels while balancing multiple priorities throughout the day. • Represent the organization with a strong customer-focused mindset during every customer interaction.
2026-10-21T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support customer interactions and daily operational activities in Los Angeles, California. This Long-term Contract position is well suited for someone who enjoys helping customers, staying organized, and contributing to a busy onsite environment. The role combines front-line service with coordination of repair requests, order support, and inventory-related tasks to help keep operations running smoothly. Responsibilities: • Deliver prompt, courteous assistance to customers by phone, message, and other communication channels while addressing questions, concerns, and order-related needs. • Guide customers through product inquiries, order updates, and issue resolution with a focus on accuracy and a positive service experience. • Oversee repair and service requests from intake through completion, ensuring customers receive clear updates on progress and expected timing. • Create service-related invoices, secure customer approvals, and coordinate communication between clients and the service team. • Arrange the shipment of parts or materials when needed and monitor service activity to support timely follow-up. • Assist with order entry, fulfillment preparation, and shipping tasks to maintain efficient daily operations. • Support stock organization, product handling, and inventory tracking to help preserve accurate records. • Contribute to general warehouse and operational duties as needed in a hands-on, fast-paced setting.
2026-09-28T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs for a Contract position based in Westminster, California. In this role, you will deliver responsive assistance by phone, help coordinate refill-related requests with network pharmacies, and ensure each interaction is documented accurately. This opportunity is well suited for someone who thrives in a call center setting, communicates clearly, and can balance service excellence with regulatory compliance. Responsibilities: • Respond to incoming member and prospective member inquiries related to pharmacy benefits, coverage, and general service support. • Assist with prescription refill coordination by working with network pharmacies when additional support is needed. • Escalate clinical questions or sensitive medication-related concerns to the appropriate clinical leadership team. • Partner with internal teams focused on medication adherence initiatives to support quality and member engagement goals. • Participate in outbound and inbound calling campaigns assigned by leadership to enhance the overall member experience. • Record member interactions thoroughly in designated systems, including actions taken, follow-up needs, and required forms. • Follow established workflows, job aids, and operating procedures while identifying opportunities to improve efficiency and service quality. • Maintain compliance with applicable federal, state, and organizational requirements governing health plan operations. • Engage constructively in coaching, training sessions, and team meetings to strengthen performance and service delivery. • Provide additional administrative or service-related support as assigned by management.
2026-10-21T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Spanish/English Customer Service Representative to support members in a fast-paced healthcare environment in Westminster, California. This is a Contract position focused on delivering responsive service, explaining health plan information clearly, and helping callers resolve concerns with professionalism and empathy. The ideal candidate brings prior call center or customer support experience, strong communication skills, and the ability to navigate member questions while following healthcare guidelines and internal procedures. Responsibilities:• Respond to inbound member inquiries and evaluate each situation to provide accurate, timely, and appropriate assistance.• Explain coverage details, benefit options, and plan-related information to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns by identifying root causes, outlining next steps, and ensuring members receive thorough follow-up until issues are addressed.• Route complex or sensitive matters to leadership or the appropriate internal teams when additional review or action is needed.• Support outbound outreach efforts and assigned calling campaigns designed to strengthen member engagement and retention.• Record conversations, actions taken, and required forms accurately in designated systems while maintaining departmental documentation standards.• Adhere to established workflows, job aids, and service procedures, while sharing process improvement ideas and reporting operational concerns through proper channels.• Participate in team meetings, training sessions, and ongoing coaching to maintain service quality and support continuous improvement.• Follow all applicable federal and state healthcare regulations, as well as company policies, in daily member service activities.• Perform additional customer service and administrative tasks as needed to support department operations.
2026-10-21T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support resident communications for a real estate and property organization in Tustin, California. This is a Contract position with an initial 90-day assignment and potential for extension, offering a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. In this role, you will serve as a key point of contact for residents, helping resolve service-related questions and account concerns while delivering a thoughtful and detail-oriented customer experience. Responsibilities: • Manage a high volume of incoming and outgoing resident calls related to maintenance needs, account questions, and general service requests. • Respond to resident concerns with patience and care, working to resolve issues accurately and within expected timeframes. • Document conversations, service requests, complaints, and follow-up actions in internal records with strong attention to detail. • Partner with cross-functional teams to gather information, coordinate next steps, and help bring resident matters to resolution. • Provide clear guidance on available services, policies, and support options so residents receive accurate and helpful information. • Conduct timely follow-up communication to confirm that resident questions have been addressed and that solutions meet expectations. • Learn and use multiple software applications to enter data, update records, and manage daily service interactions efficiently. • Build positive relationships with residents and colleagues by maintaining a courteous, empathetic, and solutions-focused approach throughout each interaction.
2026-10-21T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options. • Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed. • Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up. • Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes. • Participate in assigned calling campaigns designed to enhance member service and strengthen engagement. • Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently. • Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels. • Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards. • Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations. • Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
2026-10-21T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced team in California. This contract-to-permanent position is ideal for someone who enjoys helping customers, managing order information accurately, and handling a steady volume of phone-based interactions. The person in this role will serve as a key point of contact for inbound and outbound communication while delivering detail-focused, solution-focused service. Responsibilities: • Respond to incoming customer calls with a courteous approach, addressing questions, concerns, and service needs in a timely manner. • Place outbound calls as needed to provide updates, gather information, and support follow-up communication with customers. • Enter customer orders into internal systems with close attention to accuracy, completeness, and timing. • Assist customers with product, service, or order-related inquiries by providing clear and helpful information. • Maintain detailed records of conversations, requests, and order activity to support efficient service delivery. • Coordinate with internal teams when issues require additional research, escalation, or resolution. • Manage multiple customer interactions throughout the day while maintaining a courteous and service-oriented approach.
2026-10-20T00:00:00Z

Customer Service Representative

San Bernardino, CA
onsite
Temporary / Contract
19 - 23 USD / Hourly
A company in the medical and insurance industry is seeking a detail-oriented Customer Service Representative. This role involves answering insurance-related calls and providing accurate, professional support in a fast-paced environment. Responsibilities<ul><li>Answer incoming calls and assist with insurance-related questions.</li><li>Gather and accurately document caller information.</li><li>Route inquiries to the appropriate department when needed.</li><li>Manage a high volume of calls while maintaining professional customer service.</li><li>Maintain confidentiality when handling personal and insurance information.</li></ul>
2026-10-09T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Korean Customer Service Representative to support members with benefit questions, plan information, and issue resolution in a fast-paced healthcare environment. This is a Contract position based in Westminster, California, and it is ideal for someone who can communicate clearly, navigate member concerns with empathy, and provide accurate guidance. The person in this role will help create a positive service experience by addressing inquiries, documenting interactions thoroughly, and partnering with internal teams when additional support is needed. Responsibilities:• Respond to inbound member inquiries and evaluate each situation carefully to determine the most effective next step.• Explain health plan benefits, coverage details, and available options to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns, identify root causes, communicate resolutions, and route complex matters to leadership or the appropriate department when necessary.• Support outreach and calling initiatives designed to strengthen member engagement and encourage continued participation.• Maintain accurate records of conversations, actions taken, and required follow-up within designated systems and documentation tools.• Follow established workflows, reference materials, and service guidelines while contributing ideas that improve team efficiency and member satisfaction.• Adhere to applicable federal, state, and organizational compliance standards related to healthcare plan operations.• Participate actively in coaching sessions, staff meetings, and training programs to strengthen service quality and performance.• Assist with additional tasks as assigned, including occasional travel or weekend coverage during peak periods.• Manage high-volume phone interactions while listening attentively, entering information accurately, and providing attentive service throughout each call.
2026-10-19T00:00:00Z

24 results for Warranty Coordinator in Irvine, CA