7 results for It Support Analyst in Irvine, CA

IT Support Specialist

Los Angeles, CA
onsite
Temporary
35 - 38 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.
2026-03-04T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Los Angeles, California. In this long-term contract position, you will play a critical role in providing technical assistance and support to end-users while ensuring seamless operation of IT systems. This role is ideal for someone with a strong background in troubleshooting, system administration, and customer service. Responsibilities: • Provide technical support to resolve hardware, software, and network-related issues for users. • Manage and maintain Active Directory accounts, including creating, modifying, and disabling users. • Perform diagnostics and troubleshooting for Microsoft Windows systems, ensuring functionality and performance. • Respond to and resolve service desk tickets promptly, maintaining accurate documentation of all actions taken. • Assist with the setup, configuration, and maintenance of Windows 10 devices and related peripherals. • Collaborate with team members to identify and implement improvements to IT processes. • Deliver exceptional customer service by addressing user concerns and providing clear guidance. • Monitor system performance and report any potential issues to the appropriate teams. • Ensure compliance with organizational IT policies and procedures. • Support the installation and updates of software applications while minimizing disruptions to users.
2026-03-09T00:00:00Z

Customer Support Specialist

Carlsbad, CA
onsite
Temporary
22 - 27 USD / Hourly
Robert Half is partnering with a fast-growing consumer products brand headquartered in Carlsbad to hire a personable, solution‑oriented Customer Support Specialist. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping. What You’ll Do<ul><li>Own daily customer communications via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage order entry and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with 3PL/warehouse.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through product selection, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with Sales Ops and Accounting on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on SLAs, ticket volumes, and top customer pain points.</li><li>Contribute to knowledge base articles and help streamline macros, templates, and SOPs.</li></ul>
2026-02-27T00:00:00Z

Business Analyst IT L2

Torrance, CA
onsite
Temporary
44 - 51 USD / Hourly
OverviewWe are seeking a detail‑oriented Business & Data Analyst to support business analysis and data analytics initiatives across one or more projects. This role will partner closely with business stakeholders, technical teams, and project leadership to analyze business processes, define requirements, perform data analysis, and support data‑driven decision making.The ideal candidate combines strong analytical skills with the ability to translate business needs into clear technical and data requirements. Key ResponsibilitiesBusiness Analysis<ul><li>Collaborate with stakeholders to understand business objectives, processes, and requirements</li><li>Analyze current business operations to identify gaps, inefficiencies, and opportunities for automation or enhancement</li><li>Identify operational improvement opportunities and recommend practical, data‑driven solutions</li><li>Gather, refine, validate, and document complex business requirements, dependencies, risks, and issues</li><li>Translate high‑level requirements into detailed functional requirements, technical specifications, and user stories</li><li>Ensure requirements are clear, concise, and aligned with overall business goals</li></ul>rData Analysis & Reporting<ul><li>Collect, clean, and analyze data to uncover trends, patterns, and actionable insights</li><li>Conduct data profiling on new data domains to support analytics and ETL development</li><li>Develop and maintain data models, dashboards, reports, and KPIs</li><li>Translate business reporting needs into technical requirements for dashboards and analytics solutions</li><li>Interpret and communicate insights effectively to both technical and non‑technical audiences</li></ul>dCross‑Functional Collaboration<ul><li>Partner with developers, designers, subject matter experts, and business stakeholders to ensure accurate requirement implementation</li><li>Support the team lead with business and data analysis across assigned projects</li><li>Participate in Agile ceremonies including backlog grooming, sprint planning, standups, and retrospectives</li><li>Lead System Integration Testing (SIT) activities related to data migration and validation</li><li>Assist with UAT, data quality validation, and post‑deployment verification</li><li>Present findings, insights, and project updates to stakeholders at varying technical levels</li></ul> Additional Responsibilities<ul><li>Prepare documentation including:</li><li>User stories</li><li>Acceptance criteria</li><li>Process maps</li><li>Workflow diagrams</li><li>Monitor data quality issues and support resolution of discrepancies between source systems and curated dashboards</li><li>Contribute to continuous improvement efforts by recommending tools, processes, and best practices for business analysis and data analytics</li></ul>
2026-03-10T00:00:00Z

Benefits Analyst

Cheviot Hills, CA
remote
Temporary
35 - 50 USD / Hourly
We are looking for an experienced Benefits Analyst to join our team on a contract basis. This role involves managing and optimizing employee benefits programs, with a particular focus on self-funded plans and ensuring compliance with relevant regulations. The ideal candidate will have experience working with self-funded plans, UKG, Plansource and will have experience with complex benefit programs. Previous experience working with both domestic and international employees is particularly helpful. Responsibilities:• Oversee and administer employee benefits programs, including self-funded health plans, ensuring smooth operations and compliance.• Serve as the subject matter expert for benefits platforms, managing system configurations, maintaining accurate data, and resolving technical issues.• Conduct detailed audits and reconciliations to ensure accuracy and compliance with benefits policies.• Support the annual open enrollment process, including vendor coordination and communication development.• Analyze benefits data to identify trends, project costs, and inform decision-making.• Ensure compliance with regulatory requirements related to benefits programs.• Collaborate with HR, Payroll, and Finance teams to align benefits administration with organizational goals.• Develop and present reports on benefits utilization and program effectiveness.• Provide guidance to employees regarding benefits options and address inquiries effectively.• Assist in managing vendor relationships to ensure service quality and cost-efficiency.
2026-03-13T00:00:00Z

Compensation Analyst

Burbank, CA
onsite
Permanent
115000 - 135000 USD / Yearly
Compensation AnalystAre you a data-driven human resources professional who wants to make a real impact? Our company is seeking a talented Compensation and Benefits Analyst to join our HR team in the San Fernando Valley. In this highly analytical and strategic role, you’ll be responsible for advancing our compensation and benefits programs to attract, motivate, and retain top talent while ensuring cost efficiency and regulatory compliance. What You’ll Do:Compensation Analysis & Administration<ul><li>Analyze market salary data and conduct competitive benchmarking to ensure our total rewards stay ahead of the curve.</li><li>Develop, maintain, and communicate job descriptions, job architecture, salary grades, and compensation budgets.</li><li>Participate in compensation surveys and research internal and external pay equity.</li><li>Support annual merit reviews, bonus calculations, and incentive plan administration.</li><li>Advise managers on pay decisions to support fairness and competitiveness.</li><li>Prepare reports and dashboards for leadership review.</li></ul>Benefits Program Management<ul><li>Develop and administer benefits programs (health, retirement, ancillary), ensuring all communications and eligibility guidelines are clear for employees.</li><li>Support benefits enrollment and act as a resource for escalated employee inquiries.</li><li>Help manage vendor and broker relationships.</li><li>Analyze benefits utilization to measure program effectiveness and recommend improvements.</li><li>Research and recommend benefits best practices to optimize value.</li></ul>Compliance & Reporting<ul><li>Ensure programs comply with FLSA, ACA, ERISA, and all other relevant legal standards.</li><li>Prepare and submit government reports and filings (including 5500s).</li><li>Assist with audits and monitor legislative changes affecting compensation and benefits.</li></ul>Systems & Process Improvement<ul><li>Maintain data accuracy in HRIS systems and support system upgrades.</li><li>Continuously improve process efficiency and recommend automation opportunities.</li><li>Document policies and procedures for compensation and benefits programs.</li></ul>
2026-03-11T00:00:00Z

Customer Support Sales

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment. Responsibilities: • Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction. • Provide detailed information about products and services to help customers make informed purchasing decisions. • Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets. • Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns. • Build and maintain strong relationships with customers to encourage repeat business and referrals. • Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing. • Record and maintain accurate sales transactions and prepare reports on sales performance as required. • Collaborate with team members to deliver seamless customer service and support shared sales strategies.
2026-03-13T00:00:00Z