We are looking for a dedicated and bilingual Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in supporting customers, ensuring their inquiries are handled efficiently and with attention to detail. This is a long-term contract position with a hybrid schedule, requiring four days onsite and one day remote each week.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, providing accurate and timely information.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues.<br>• Process orders and manage data entry tasks with precision.<br>• Maintain a strong knowledge of products to assist customers effectively.<br>• Deliver exceptional customer service while adhering to business standards.<br>• Collaborate with team members to ensure seamless customer support.<br>• Work in a fast-paced environment while prioritizing multiple tasks.<br>• Communicate effectively in both English and Spanish.<br>• Adapt to evolving processes and systems to improve service delivery.<br>• Uphold business casual dress code while maintaining a detail-oriented approach.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. This is a 100% onsite, Contract to permanent position offering a great opportunity to grow within the organization. The role involves handling inbound calls, assisting customers with inquiries, and providing resolutions to warranty or dispute-related issues.<br><br>Responsibilities:<br>• Manage inbound customer calls professionally and efficiently, ensuring excellent service delivery.<br>• Address customer inquiries related to products, services, warranties, and disputes.<br>• Document customer interactions accurately within the system to maintain clear records.<br>• Collaborate with team members to resolve complex customer concerns when required.<br>• Learn and apply knowledge of furniture-related products and services to assist customers effectively.<br>• Utilize Microsoft Office Suite and other tools to support daily operations.<br>• Follow company protocols and maintain a business casual dress code while onsite.<br>• Participate in training sessions to enhance customer service skills and adapt to company-specific processes.<br>• Ensure customer satisfaction by maintaining a positive and helpful attitude in all interactions.
<p>A well-established and growing food retail company in Oceanside is seeking an experienced <strong>Customer Service Representative</strong> to serve as a key point of contact for customers, vendors, and internal departments. This role is ideal for someone who thrives on communication, enjoys solving problems, and can confidently manage a high volume of phone and email interactions.</p><p>You will represent a brand that values freshness, quality, and strong customer relationships — meaning professionalism and responsiveness are critical.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handle inbound and outbound calls regarding orders, product inquiries, and account updates</li><li>Respond to customer emails in a timely and professional manner</li><li>Enter and update customer order information accurately</li><li>Assist with order tracking, shipping confirmations, and issue resolution</li><li>Coordinate with warehouse and logistics teams on product availability</li><li>Maintain accurate notes and documentation in CRM systems</li><li>Support reporting using Excel and assist with administrative tasks</li></ul><p><strong>Technical Skills Required</strong></p><ul><li>Minimum <strong>2+ years of phone-based customer service experience</strong></li><li>Proficiency in <strong>Microsoft Excel, Outlook, and Word</strong></li><li>Experience with platforms such as <strong>NetSuite, SAP, Salesforce, QuickBooks, or similar ERP/CRM systems</strong></li><li>Ability to multitask between phone systems and computer programs</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. This long-term contract position offers the opportunity to provide exceptional service to residents in a hybrid work environment, with remote work on Mondays and Fridays and onsite work from Tuesday to Thursday. If you have a passion for delivering outstanding customer experiences and thrive in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer support by handling inbound and outbound calls related to resident accounts and maintenance requests.<br>• Address resident inquiries, concerns, and complaints promptly and effectively to ensure satisfaction.<br>• Maintain an attentive and empathetic demeanor while fostering positive relationships with residents.<br>• Record detailed notes of resident interactions, inquiries, and resolutions in internal systems.<br>• Collaborate with internal teams to resolve resident issues and coordinate solutions.<br>• Follow up with residents to confirm their needs have been met and issues resolved.<br>• Demonstrate a comprehensive understanding of services offered to provide accurate and helpful information.<br>• Navigate multiple software systems efficiently to input and retrieve resident data.<br>• Manage a high volume of calls with a focus on resolving issues and enhancing the resident experience.<br>• Support scheduling and coordination efforts to ensure seamless service delivery.
We are looking for a dedicated Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent role, you will provide exceptional service to customers while supporting sales efforts and contributing to team success. This position offers a hybrid work environment and opportunities to represent the company at industry events.<br><br>Responsibilities:<br>• Deliver outstanding face-to-face customer service in the showroom, ensuring a positive experience for all visitors.<br>• Collaborate with the sales team and other departments to support cross-functional initiatives.<br>• Provide assistance with training on legacy systems to ensure smooth operations.<br>• Represent the company at industry tradeshows up to six times per year, showcasing products and building relationships.<br>• Manage inbound and outbound communications, including calls and email correspondence, with professionalism.<br>• Perform accurate data entry and order processing to maintain records and support sales activities.<br>• Schedule appointments and coordinate showroom activities to optimize customer engagement.<br>• Utilize Microsoft Excel and Word to prepare reports and maintain documentation.<br>• Stay organized and multitask in a fast-paced environment, ensuring timely responses to customer needs.<br>• Travel for 3-day trips to attend tradeshows, up to six times annually, after transitioning to a permanent role.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
We are looking for a skilled and success driven Customer Service Representative to join our team in Pasadena, California. In this contract-to-permanent position, you will play a vital role in ensuring customer satisfaction by managing inquiries, processing orders, and maintaining accurate records. If you have a passion for delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Accurately input and update customer information within company databases.<br>• Process customer orders efficiently, ensuring timely and accurate fulfillment.<br>• Address customer inquiries and resolve complaints in a detail oriented and effective manner.<br>• Collaborate with sales representatives and other departments to address discrepancies and fulfill customer needs.<br>• Generate detailed reports and summaries on customer interactions and data.<br>• Assist with the creation and management of style setups, color setups, and swatch uploads.<br>• Coordinate order confirmations, re-orders, replacements, and special requests.<br>• Verify unconfirmed orders and manage cancellations or closures of outdated orders.<br>• Support reception desk activities and provide administrative assistance as needed.<br>• Assist in preparing credit memos, proof of delivery, and invoice copies.
<p>A stable manufacturing company in San Marcos is seeking a motivated and upbeat <strong>Customer Service Representative</strong> to support customer accounts and internal teams. This role is perfect for someone who enjoys talking on the phone, building rapport, and maintaining strong relationships with clients. You’ll be the friendly voice customers trust when they call about product orders, timelines, and updates.</p><p><br></p><p><strong>Day-to-Day Responsibilities</strong></p><ul><li>Answer inbound calls from customers regarding product availability and order status</li><li>Make outbound follow-up calls to confirm orders and shipment details</li><li>Enter customer orders into the system accurately</li><li>Coordinate with production and shipping departments</li><li>Track backorders and communicate realistic timelines</li><li>Maintain customer account records and documentation</li><li>Support general administrative needs within the office</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this contract remote position, you will provide exceptional support to clients by assisting with benefit eligibility systems, resolving inquiries, and ensuring seamless navigation of web-based tools. This role requires strong communication skills and a commitment to delivering top-notch service within the financial services industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with navigating product features, troubleshooting computer settings, and utilizing web-based tools efficiently.</p><p>• Maintain and update member records and eligibility databases to ensure accurate and timely information.</p><p>• Collaborate with internal teams, including Client Services and IT, to address and escalate complex issues when necessary.</p><p>• Document all customer interactions, requests, and resolutions in real time, adhering to department protocols.</p><p>• Support the onboarding of new accounts by conducting client training sessions and ensuring a smooth transition.</p><p>• Perform data audits to identify discrepancies and apply corrections as required.</p><p>• Participate in system and user acceptance testing for new features, functionality, and bug fixes to ensure operational excellence.</p><p>• File customer correspondence systematically and keep Service and Account Management teams informed of any system-related issues.</p>
<p>A high-end home and lifestyle brand in Solana Beach is seeking a polished and proactive <strong>Customer Experience Specialist</strong> to serve as the primary connection between clients and the brand. This role is ideal for someone who understands that customer service is not just about answering questions — it’s about creating trust, clarity, and lasting impressions.</p><p>You’ll work in a refined, design-driven environment where attention to detail and elevated communication matter.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Serve as the first point of contact for client inquiries via phone, email, and online platforms</li><li>Provide detailed product knowledge and order support</li><li>Coordinate order updates, delivery timelines, and special requests</li><li>Troubleshoot concerns with professionalism and solution-oriented thinking</li><li>Maintain accurate customer records in CRM systems</li><li>Assist with client follow-ups and relationship building initiatives</li><li>Support internal teams with order tracking and documentation</li><li>Ensure white-glove service standards are consistently upheld</li></ul><p><br></p>
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
<p>We are seeking a <strong>Senior Workers’ Compensation Claim Representative</strong> to join our team in Los Angeles, CA. This is an on-site, full-time temporary role. The <strong>Senior Workers’ Compensation Claim Representative</strong> will be responsible for managing all aspects of lost time claims for California, ensuring superior customer service and compliance with state regulations. As a <strong>Senior Workers’ Compensation Claim Representative</strong>, you’ll work closely with attorneys, vendors, and internal teams to deliver high-quality claims management services.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage workers' compensation lost time claims from start to closure</li><li>Conduct comprehensive investigations and evaluate compensability</li><li>Communicate claim decisions to insureds, claimants, and attorneys</li><li>Administer statutory medical and indemnity benefits throughout claim lifecycle</li><li>Set and adjust reserves within authority limits</li><li>Collaborate with attorneys on hearings and litigation strategies</li><li>Direct nurse case managers, rehabilitation vendors, and telephonic case managers</li><li>Ensure compliance with all statutory filing requirements</li><li>Pursue subrogation opportunities where applicable</li><li>Maintain detailed file notes and participate in claim reviews</li></ul><p><br></p>
<p>We are looking for a dedicated Sr. Call Center Representative to join our team in Hawthorne, California. In this role, you will play a key role in building strong customer relationships and driving sales through high-quality, consultative service. In addition to identifying and addressing customer needs, you will match customers with beneficial products and services, actively promote solutions, and deliver clear value in every interaction. This is a dynamic position that blends customer support with sales responsibilities to help maximize customer satisfaction and business growth.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for customers, delivering exceptional service and product guidance via phone, email, and other channels.</li><li>Proactively identify customer needs and recommend appropriate financial products and services to drive sales.</li><li>Handle financial transactions, update customer records, open new accounts, and process loan applications according to established policies.</li><li>Respond to customer inquiries promptly, ensuring high satisfaction and effective issue resolution.</li><li>Conduct outbound sales and service calls to current and prospective customers, supporting business development initiatives and meeting sales targets.</li><li>Provide frontline coverage in both the call center and, as required, at branch locations to support customer acquisition and retention.</li><li>Maintain compliance with all BSA and OFAC regulations, as well as company policies and procedures.</li><li>Continuously develop understanding of available product and service offerings to educate customers and enhance sales effectiveness.</li></ul><p><br></p><p><br></p>
We are looking for a motivated and results-driven Inside Sales Representative to join our team in Gardena, California. This Contract to permanent role offers an exciting opportunity to engage with customers, drive sales growth, and contribute to our organization's success. If you thrive in a fast-paced environment and excel at building strong customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct proactive outbound sales calls to existing, dormant, and potential customers to identify and secure new business opportunities.<br>• Prepare and manage quotes, orders, RMAs, and related documentation efficiently within the company's system.<br>• Deliver exceptional customer service by handling order management, providing timely follow-ups, and resolving issues effectively.<br>• Collaborate with Production Control, Engineering, and other departments to ensure accurate delivery schedules and customer satisfaction.<br>• Research and source vendors and materials for external processing requirements.<br>• Maintain detailed and accurate records, process necessary paperwork, and create job travelers as required.<br>• Foster customer retention and drive referrals by maintaining consistent and effective communication.<br>• Represent the company at trade shows and participate in other sales-related events as needed.<br>• Execute additional tasks and responsibilities as assigned to support team objectives.
<p>A premier private wellness and concierge services organization in Rancho Santa Fe is seeking a warm, articulate, and highly organized <strong>Client Relations Representative</strong>. This role supports a discerning client base and requires exceptional communication skills, discretion, and emotional intelligence.</p><p><br></p><p>This is not a high-volume call center role — it’s about meaningful, attentive service.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Manage incoming calls and personalized client requests</li><li>Coordinate appointments, service scheduling, and follow-ups</li><li>Maintain detailed and confidential client records</li><li>Communicate updates and confirmations with clarity and professionalism</li><li>Collaborate with internal teams to ensure seamless service delivery</li><li>Proactively address client concerns with empathy and efficiency</li><li>Assist with administrative support tasks and documentation</li></ul>
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
<p>The Community Center Associate will be based at one or more Medicare-focused community centers and will provide high-quality customer service to members and seniors in the local community. This role serves as a community-facing representative and plays a key part in building and maintaining a positive organizational reputation. The position is customer-facing with sales-related responsibilities and is driven by a mission to deliver culturally sensitive healthcare solutions to seniors. Bilingual proficiency in <strong>Mandarin and/or Cantonese</strong> is required to effectively support members and community participants.</p><p><br></p><p>Schedule: Full-time (40 hours per week). Availability to work some Saturdays is required.</p><p><br></p><p>Essential Functions & Responsibilities</p><ul><li>Provide exceptional customer service at assigned community center locations.</li><li>Offer in-language support to members regarding benefits and access to care.</li><li>Serve as a Medicare resource, providing in-language guidance to community members with questions about Medicare options.</li><li>Schedule, plan, and coordinate health and wellness events held at community centers, including logistics and setup.</li><li>Communicate and coordinate general building maintenance or repair needs with the appropriate facilities team.</li><li>Maintain inventory of equipment, supplies, and promotional or marketing materials.</li><li>Track and monitor visitor traffic and utilization of services.</li><li>Conduct routine inspections to ensure equipment is functioning properly and meets quality standards.</li><li>Manage use of center space for classes, activities, and trainings while ensuring cleanliness and safety.</li><li>Collaborate with internal teams to identify and develop programs and activities that add value to the community.</li><li>Participate in and support member and community events, including outreach events, informational booths, festivals, and cultural or religious gatherings.</li><li>Perform additional duties as assigned.</li></ul>
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
<p>We are currently seeking an experienced <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> to join our team in the Los Angeles, CA area. As a <strong>Workers Compensation Lost Time Senior Claim Examiner</strong>, you will handle a caseload of lost time workers compensation claims originating primarily from California. This <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> role is an on-site position located in Los Angeles and focuses on delivering high-quality claims service in a fast-paced, customer-driven environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of lost time workers compensation claims from initiation through closure.</li><li>Conduct three-part investigations, including statements from insureds, claimants, and medical providers.</li><li>Determine claim compensability based on investigation outcomes.</li><li>Administer statutory medical and indemnity benefits timely and accurately.</li><li>Communicate denials and updates to insureds, claimants, attorneys, and involved parties.</li><li>Set and adjust reserves within authority, escalating when necessary.</li><li>Collaborate with legal counsel on hearings and litigation matters.</li><li>Direct vendors and medical case managers on return-to-work strategies.</li><li>Comply with all state and regulatory reporting requirements.</li><li>Refer appropriate claims for subrogation and maximize recovery efforts.</li><li>Partner with internal teams (nurses, investigators, case managers) for optimal claim outcomes.</li><li>Prepare clear, professional documentation and reports.</li></ul><p><br></p>
<p>A mission-driven organization supporting operations at Camp Pendleton is seeking a dependable <strong>Client Services Administrator</strong> to manage communication, coordination, and administrative support for internal and external stakeholders. This role is ideal for someone who enjoys structure, accountability, and being the central point of contact that keeps operations moving forward.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary contact for client and internal service requests</li><li>Track requests, documentation, and follow-ups in internal systems</li><li>Coordinate scheduling, meetings, and workflow updates</li><li>Prepare correspondence, reports, and summaries</li><li>Maintain accurate records in compliance with organizational standards</li><li>Support leadership and operations teams with administrative tasks</li><li>Ensure timely communication and resolution of client inquiries</li></ul>
<p><strong>Sales Manager-Retail</strong></p><p>-LOS ANGELES, CA 90045</p><p><br></p><p>Description</p><p>The Retail Sales Manager will manage the retail sales efforts to ensure established goals and objectives are accomplished by supervising, training and developing sales team (including both account managers and customer service team). The Retail Sales Manager is a player-coach who will expand business by enhancing strategic relationships with current retail partners and engaging in new relationships with large merchandizers, and lead the sales team to provide coaching and accountability.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.</p><ul><li>Create and execute sales strategies to ensure the Company’s products are properly positioned in the marketplace.</li><li>Responsible for driving retail sales and developing new retail relationships.</li><li>Recruit and hire sales account managers. Implement onboarding for new team members.</li><li>Identity individual and team training needs and coach to improve performance and ensure alignment with overall sales objectives.</li><li>Travel to maintain relationships with key customer contacts, explain technical issues, and develop new customer relationships.</li><li>Attend conferences and trade shows to collect information on sales trends and new opportunities in the national marketplace.</li><li>Manage sales activities to ensure planned volume mix, price, market share and sales targets are achieved.</li><li>Oversee preparation of product pricing and special quotations to maximize sales and profitability.</li><li>Propose and manage rebate programs.</li><li>Provide market analysis information and sales forecasts and coordinates with production scheduling to ensure product availability by providing regular sales forecast updates.</li><li>Monitor the progress of sales and implement solutions in problem areas.</li><li>Submit sales plans and assess progress toward achieving planned sales levels.</li><li>Initiate changes and modifications in operational processes and procedures to increase sales.</li><li>Perform other job-related duties as directed by senior management.</li></ul><p>SUPERVISORY RESPONSIBILITIES</p><p>This manager leads the sales team to provide coaching and accountability.</p>
<p>Our team is seeking a reliable and detail-oriented Part-Time Medical Office Clerk to support daily operations in a busy medical office. This opportunity is ideal for candidates who possess strong organizational skills and customer service experience in an administrative or healthcare setting.</p><p>Responsibilities:</p><ul><li>Accurately enter data into office systems and maintain patient records</li><li>Respond promptly and professionally to emails and phone inquiries</li><li>Call customers to verify orders and appointment details</li><li>Enter invoices and assist with basic billing functions</li><li>Support the office team by handling routine clerical tasks</li></ul><p><strong>Schedule: Monday – Friday, 11am – 3pm </strong></p>
<p>A Healthcare Company is seeking a Medical Front Desk Coordinator to join its team. The Front Desk Coordinator will be the first point of contact for patients, managing check-ins, scheduling appointments, handling phone inquiries, and providing exceptional customer service. Strong organizational skills, attention to detail, and proficiency with patient scheduling and insurance processes are essential. Along with performing front desk responsibilities, you will play a crucial role in assisting the physician with calendar management and coordinating travel arrangements. Experience or familiarity with dermatology practices or medical spas is highly valued.</p><p><br></p><p>Front Desk Duties:</p><p><br></p><ul><li>Greet patients and visitors with professionalism and empathy, ensuring a welcoming environment.</li><li>Respond to phone calls and emails, scheduling appointments, and managing inquiries related to dermatology services.</li><li>Maintain accurate patient records and assist with electronic medical records (proficiency in systems like Epic or Cerner preferred).</li><li>Process payments and collect co-pays efficiently using the practice's payment procedures.</li><li>Ensure the reception area is clean, organized, and fully stocked with supplies.</li></ul><p>Calendar Management:</p><p><br></p><ul><li>Manage the physician’s schedule, ensuring timely appointments and optimizing operational efficiencies.</li><li>Organize and prioritize meetings and calls for internal and external communications.</li><li>Collaborate with the medical office administrator to minimize scheduling conflicts.</li></ul><p>Travel Arrangements:</p><p><br></p><ul><li>Plan and book travel arrangements for the physician, including flights, accommodation, and ground transportation.</li><li>Prepare itineraries that align with clinic schedules, conferences, or commitments.</li><li>Handle last-minute changes and cancellations promptly and effectively.</li></ul><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
We are looking for a detail-oriented and organized Receptionist to join our team in Torrance, California. In this Contract to permanent position, you will play a vital role in ensuring smooth front desk operations and providing excellent customer service. This role requires strong communication skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and ensure they are directed to the appropriate person or department promptly.<br>• Manage a multi-line phone system, answering inbound calls and transferring them as needed.<br>• Handle switchboard operations efficiently for phone systems with 1 to 10 lines.<br>• Provide accurate information to callers and resolve basic inquiries in a courteous manner.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Assist with administrative tasks such as scheduling appointments or managing mail.<br>• Ensure confidentiality and a high standard of conduct when handling sensitive information.<br>• Communicate effectively with team members and external clients to support daily operations.
We are looking for a Front Desk Coordinator to join our team in Santa Monica, California. As the welcoming face of the clinic, you will play a vital role in ensuring smooth operations while delivering exceptional customer service to patients and visitors. This Contract to permanent position offers an exciting opportunity to contribute to a detail-oriented, patient-focused environment.<br><br>Responsibilities:<br>• Greet patients and visitors with courtesy and ensure a positive first impression.<br>• Complete patient check-in and check-out processes, verifying demographic, insurance, and referral details.<br>• Communicate clearly with patients about appointments, treatment schedules, authorizations, and financial obligations.<br>• Manage appointment scheduling, confirmations, and updates with accuracy and efficiency.<br>• Facilitate communication between patients, therapists, and insurance providers as required.<br>• Collect copays and payments while adhering to confidentiality and compliance standards.<br>• Maintain accurate patient records within the electronic medical system.<br>• Assist with clinic flow by anticipating scheduling needs and addressing delays or changes proactively.<br>• Uphold clinic policies and standards to ensure consistency and quality.<br>• Provide administrative support and assist with operational tasks as needed.
