<p>A well-established and growing food retail company in Oceanside is seeking an experienced <strong>Customer Service Representative</strong> to serve as a key point of contact for customers, vendors, and internal departments. This role is ideal for someone who thrives on communication, enjoys solving problems, and can confidently manage a high volume of phone and email interactions.</p><p>You will represent a brand that values freshness, quality, and strong customer relationships — meaning professionalism and responsiveness are critical.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handle inbound and outbound calls regarding orders, product inquiries, and account updates</li><li>Respond to customer emails in a timely and professional manner</li><li>Enter and update customer order information accurately</li><li>Assist with order tracking, shipping confirmations, and issue resolution</li><li>Coordinate with warehouse and logistics teams on product availability</li><li>Maintain accurate notes and documentation in CRM systems</li><li>Support reporting using Excel and assist with administrative tasks</li></ul><p><strong>Technical Skills Required</strong></p><ul><li>Minimum <strong>2+ years of phone-based customer service experience</strong></li><li>Proficiency in <strong>Microsoft Excel, Outlook, and Word</strong></li><li>Experience with platforms such as <strong>NetSuite, SAP, Salesforce, QuickBooks, or similar ERP/CRM systems</strong></li><li>Ability to multitask between phone systems and computer programs</li></ul>
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy.<br>• Manage email correspondence, ensuring timely and effective communication.<br>• Perform data entry tasks to maintain accurate customer records and order information.<br>• Assist with order processing and entry, ensuring all details are verified and completed.<br>• Schedule appointments and coordinate showroom visits as needed.<br>• Provide support to clients through inbound and outbound calls, addressing any concerns or questions.<br>• Utilize Microsoft Word and Excel to create documents and manage data effectively.<br>• Maintain a high level of organization while multitasking in a fast-paced environment.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment.<br><br>Responsibilities:<br>• Provide prompt and attentive assistance to customers through phone and email channels.<br>• Address customer inquiries and resolve issues with accuracy and efficiency.<br>• Support collection activities, including contacting customers regarding overdue accounts (training will be provided).<br>• Maintain accurate and organized records of customer interactions and transactions.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Follow established procedures and guidelines to meet company standards.<br>• Handle sensitive information with confidentiality and integrity.<br>• Assist in identifying and implementing improvements to customer service processes.<br>• Communicate effectively with customers while maintaining a positive attitude.<br>• Participate in team meetings and contribute to achieving department goals.
<p>A stable manufacturing company in San Marcos is seeking a motivated and upbeat <strong>Customer Service Representative</strong> to support customer accounts and internal teams. This role is perfect for someone who enjoys talking on the phone, building rapport, and maintaining strong relationships with clients. You’ll be the friendly voice customers trust when they call about product orders, timelines, and updates.</p><p><br></p><p><strong>Day-to-Day Responsibilities</strong></p><ul><li>Answer inbound calls from customers regarding product availability and order status</li><li>Make outbound follow-up calls to confirm orders and shipment details</li><li>Enter customer orders into the system accurately</li><li>Coordinate with production and shipping departments</li><li>Track backorders and communicate realistic timelines</li><li>Maintain customer account records and documentation</li><li>Support general administrative needs within the office</li></ul>
<p>We are looking for a dedicated Customer Service Officer to join our team on a contract basis in Santa Monica, California. As part of a company specializing in premium infant formula and nutrition products, you will play a vital role in ensuring exceptional service and support to our retail partners and customers. This position requires strong organizational skills, problem-solving abilities, and excellent communication to successfully manage customer interactions and administrative tasks. This is a hybrid position with in-office work on Mondays, Wednesdays, and Fridays, and remote work on Tuesdays and Thursdays. The standard hours are 9:00 AM to 5:00 PM.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer communications, process orders, and manage payment data with accuracy.</p><p>• Coordinate order management and shipment schedules to ensure timely and efficient fulfillment.</p><p>• Support customer onboarding and electronic data interchange (EDI) projects as needed.</p><p>• Collaborate with customers to address inquiries and resolve issues, delivering an outstanding B2B experience.</p><p>• Participate in regular team meetings to prioritize tasks and align on project goals.</p><p>• Handle administrative responsibilities to maintain smooth customer service operations.</p><p>• Work independently with accountability, ensuring tasks are completed efficiently without onsite supervision.</p><p>• Receive thorough cross-training to ensure a seamless transition into the role.</p>
<p>A high-end home and lifestyle brand in Solana Beach is seeking a polished and proactive <strong>Customer Experience Specialist</strong> to serve as the primary connection between clients and the brand. This role is ideal for someone who understands that customer service is not just about answering questions — it’s about creating trust, clarity, and lasting impressions.</p><p>You’ll work in a refined, design-driven environment where attention to detail and elevated communication matter.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Serve as the first point of contact for client inquiries via phone, email, and online platforms</li><li>Provide detailed product knowledge and order support</li><li>Coordinate order updates, delivery timelines, and special requests</li><li>Troubleshoot concerns with professionalism and solution-oriented thinking</li><li>Maintain accurate customer records in CRM systems</li><li>Assist with client follow-ups and relationship building initiatives</li><li>Support internal teams with order tracking and documentation</li><li>Ensure white-glove service standards are consistently upheld</li></ul><p><br></p>
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
<p>Robert Half is partnering with a fast-growing <strong>consumer products brand</strong> headquartered in <strong>Carlsbad</strong> to hire a personable, solution‑oriented <strong>Customer Support Specialist</strong>. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own daily <strong>customer communications</strong> via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage <strong>order entry</strong> and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with <strong>3PL/warehouse</strong>.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through <strong>product selection</strong>, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with <strong>Sales Ops</strong> and <strong>Accounting</strong> on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on <strong>SLAs</strong>, ticket volumes, and top customer pain points.</li><li>Contribute to <strong>knowledge base</strong> articles and help streamline macros, templates, and SOPs.</li></ul>
<p>We are seeking a <strong>Senior Workers’ Compensation Claim Representative</strong> to join our team in Los Angeles, CA. This is an on-site, full-time temporary role. The <strong>Senior Workers’ Compensation Claim Representative</strong> will be responsible for managing all aspects of lost time claims for California, ensuring superior customer service and compliance with state regulations. As a <strong>Senior Workers’ Compensation Claim Representative</strong>, you’ll work closely with attorneys, vendors, and internal teams to deliver high-quality claims management services.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage workers' compensation lost time claims from start to closure</li><li>Conduct comprehensive investigations and evaluate compensability</li><li>Communicate claim decisions to insureds, claimants, and attorneys</li><li>Administer statutory medical and indemnity benefits throughout claim lifecycle</li><li>Set and adjust reserves within authority limits</li><li>Collaborate with attorneys on hearings and litigation strategies</li><li>Direct nurse case managers, rehabilitation vendors, and telephonic case managers</li><li>Ensure compliance with all statutory filing requirements</li><li>Pursue subrogation opportunities where applicable</li><li>Maintain detailed file notes and participate in claim reviews</li></ul><p><br></p>
We are looking for a motivated and results-driven Inside Sales Representative to join our team in Gardena, California. This Contract to permanent role offers an exciting opportunity to engage with customers, drive sales growth, and contribute to our organization's success. If you thrive in a fast-paced environment and excel at building strong customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct proactive outbound sales calls to existing, dormant, and potential customers to identify and secure new business opportunities.<br>• Prepare and manage quotes, orders, RMAs, and related documentation efficiently within the company's system.<br>• Deliver exceptional customer service by handling order management, providing timely follow-ups, and resolving issues effectively.<br>• Collaborate with Production Control, Engineering, and other departments to ensure accurate delivery schedules and customer satisfaction.<br>• Research and source vendors and materials for external processing requirements.<br>• Maintain detailed and accurate records, process necessary paperwork, and create job travelers as required.<br>• Foster customer retention and drive referrals by maintaining consistent and effective communication.<br>• Represent the company at trade shows and participate in other sales-related events as needed.<br>• Execute additional tasks and responsibilities as assigned to support team objectives.
<p>A premier private wellness and concierge services organization in Rancho Santa Fe is seeking a warm, articulate, and highly organized <strong>Client Relations Representative</strong>. This role supports a discerning client base and requires exceptional communication skills, discretion, and emotional intelligence.</p><p><br></p><p>This is not a high-volume call center role — it’s about meaningful, attentive service.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Manage incoming calls and personalized client requests</li><li>Coordinate appointments, service scheduling, and follow-ups</li><li>Maintain detailed and confidential client records</li><li>Communicate updates and confirmations with clarity and professionalism</li><li>Collaborate with internal teams to ensure seamless service delivery</li><li>Proactively address client concerns with empathy and efficiency</li><li>Assist with administrative support tasks and documentation</li></ul>
<p>Robert Half is hiring a compassionate, detail‑accurate <strong>Patient Services Representative</strong> for a well‑regarded <strong>multi‑site healthcare group</strong> serving <strong>Encinitas and Escondido</strong>. You’ll deliver top‑tier front‑desk service—greeting patients, verifying insurance, scheduling, and ensuring a smooth visit from check‑in to check‑out. If you enjoy helping people and keeping a medical office humming, this is a great fit.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide warm, professional <strong>front desk</strong> reception; verify IDs, insurance, and demographics.</li><li>Manage <strong>multi‑provider scheduling</strong>, referrals, prior auth coordination, and wait‑list optimization.</li><li>Handle <strong>check‑in/check‑out</strong>, copay collection, charges, and basic patient account questions.</li><li>Update EMR records, scan documents, and maintain HIPAA‑compliant files.</li><li>Coordinate with clinical teams to prioritize urgent adds, procedure prep, and follow‑ups.</li><li>Educate patients on portal use, pre‑visit instructions, and post‑care steps.</li><li>Resolve issues with empathy; escalate billing or clinical questions to the right team quickly.</li><li>Support daily close: batch reconciliation, end‑of‑day reports, and next‑day schedule accuracy.</li></ul>
We are looking for a dedicated Workplace Experience Ambassador to join our team in Irvine, California. In this long-term contract role, you will play a pivotal part in ensuring that our building spaces are well-maintained and optimized to provide exceptional experiences for all visitors and employees. This position requires excellent customer service skills and the ability to collaborate effectively with various teams to support daily operations.<br><br>Responsibilities:<br>• Deliver outstanding customer service to internal and external visitors, ensuring all interactions are positive and attentive to detail.<br>• Oversee front-of-house services, including directing inquiries and managing visitor needs.<br>• Coordinate and assist with setting up events and meeting spaces, including arranging furniture, signage, and equipment.<br>• Maintain accurate records of room bookings and update event calendars to ensure seamless scheduling.<br>• Collaborate with the facilities team to provide support for other services as needed.<br>• Monitor and ensure the cleanliness and readiness of workspaces to meet organizational standards.<br>• Act as a representative of the team, fostering a welcoming and efficient environment.<br>• Proactively identify and resolve any issues related to building and workspace functionality.
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
<p>A respected professional services firm in San Diego is seeking a <strong>Senior Client Services Coordinator</strong> who thrives at the intersection of client experience, operational precision, and executive support. This is a high-visibility role supporting key accounts and leadership while ensuring white-glove service delivery. This position is ideal for someone who has outgrown traditional administrative work and is ready to own client workflows end-to-end.</p><p><br></p><p><strong>What You’ll Drive</strong></p><ul><li>Serve as primary administrative liaison for high-value client accounts</li><li>Coordinate complex scheduling, deliverables, and client communications</li><li>Monitor service timelines and proactively resolve bottlenecks</li><li>Prepare client-facing reports, presentations, and correspondence</li><li>Maintain CRM data integrity and account documentation</li><li>Partner cross-functionally with finance, operations, and leadership</li><li>Track KPIs and generate service performance reports</li><li>Support process improvement initiatives across the client lifecycle</li></ul>
<p>We are currently seeking an experienced <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> to join our team in the Los Angeles, CA area. As a <strong>Workers Compensation Lost Time Senior Claim Examiner</strong>, you will handle a caseload of lost time workers compensation claims originating primarily from California. This <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> role is an on-site position located in Los Angeles and focuses on delivering high-quality claims service in a fast-paced, customer-driven environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of lost time workers compensation claims from initiation through closure.</li><li>Conduct three-part investigations, including statements from insureds, claimants, and medical providers.</li><li>Determine claim compensability based on investigation outcomes.</li><li>Administer statutory medical and indemnity benefits timely and accurately.</li><li>Communicate denials and updates to insureds, claimants, attorneys, and involved parties.</li><li>Set and adjust reserves within authority, escalating when necessary.</li><li>Collaborate with legal counsel on hearings and litigation matters.</li><li>Direct vendors and medical case managers on return-to-work strategies.</li><li>Comply with all state and regulatory reporting requirements.</li><li>Refer appropriate claims for subrogation and maximize recovery efforts.</li><li>Partner with internal teams (nurses, investigators, case managers) for optimal claim outcomes.</li><li>Prepare clear, professional documentation and reports.</li></ul><p><br></p>
<p>JobPosition Summary</p><p>The Head Start Recruiter is responsible for full-cycle recruitment of Head Start program staff, specifically Case Managers and Family Services Representatives. This role develops and executes targeted sourcing strategies to attract qualified candidates with experience in family services, case management, and early childhood program support within a nonprofit environment. The Recruiter ensures hiring practices align with Head Start Program Performance Standards (HSPPS), organizational policies, and all applicable federal and state employment regulations.</p><p>The position partners closely with program leadership to maintain appropriate staffing levels to support compliance, service delivery, and family engagement outcomes.</p><p> Key Responsibilities</p><p>Talent Sourcing & Recruitment</p><ul><li>Develop and implement recruitment strategies to source qualified Case Managers and Family Services Representatives.</li><li>Utilize job boards, professional networks, community partnerships, LinkedIn, and nonprofit workforce pipelines to identify candidates.</li><li>Build talent pipelines for high-volume or recurring positions within Head Start programs.</li><li>Conduct proactive outreach to social work, human services, and early childhood professionals.</li></ul><p>Screening & Interviewing</p><ul><li>Conduct initial candidate screenings to assess qualifications, experience with low-income families, and alignment with Head Start service models.</li><li>Coordinate and participate in structured interviews with hiring managers.</li><li>Evaluate candidates for competencies in case management, documentation, family engagement, and regulatory compliance.</li><li>Present qualified candidate summaries to program leadership.</li></ul><p>Compliance & Hiring Standards</p><ul><li>Ensure hiring practices align with Head Start Performance Standards and federal requirements.</li><li>Verify education, credentials, and relevant certifications (e.g., social services, ECE, human services).</li><li>Coordinate background clearances, Live Scan fingerprinting, and reference checks in accordance with federal and state guidelines.</li><li>Maintain accurate recruitment documentation for audit and monitoring purposes.</li></ul><p>Collaboration & Workforce Planning</p><ul><li>Partner with Program Directors and Family Services leadership to forecast staffing needs.</li><li>Monitor recruitment metrics including time-to-fill, candidate quality, and retention trends.</li><li>Provide hiring updates and workforce reports to leadership.</li><li>Support onboarding processes to ensure smooth transition into program roles.</li></ul>
<p><strong>Sales Manager-Retail</strong></p><p>-LOS ANGELES, CA 90045</p><p><br></p><p>Description</p><p>The Retail Sales Manager will manage the retail sales efforts to ensure established goals and objectives are accomplished by supervising, training and developing sales team (including both account managers and customer service team). The Retail Sales Manager is a player-coach who will expand business by enhancing strategic relationships with current retail partners and engaging in new relationships with large merchandizers, and lead the sales team to provide coaching and accountability.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.</p><ul><li>Create and execute sales strategies to ensure the Company’s products are properly positioned in the marketplace.</li><li>Responsible for driving retail sales and developing new retail relationships.</li><li>Recruit and hire sales account managers. Implement onboarding for new team members.</li><li>Identity individual and team training needs and coach to improve performance and ensure alignment with overall sales objectives.</li><li>Travel to maintain relationships with key customer contacts, explain technical issues, and develop new customer relationships.</li><li>Attend conferences and trade shows to collect information on sales trends and new opportunities in the national marketplace.</li><li>Manage sales activities to ensure planned volume mix, price, market share and sales targets are achieved.</li><li>Oversee preparation of product pricing and special quotations to maximize sales and profitability.</li><li>Propose and manage rebate programs.</li><li>Provide market analysis information and sales forecasts and coordinates with production scheduling to ensure product availability by providing regular sales forecast updates.</li><li>Monitor the progress of sales and implement solutions in problem areas.</li><li>Submit sales plans and assess progress toward achieving planned sales levels.</li><li>Initiate changes and modifications in operational processes and procedures to increase sales.</li><li>Perform other job-related duties as directed by senior management.</li></ul><p>SUPERVISORY RESPONSIBILITIES</p><p>This manager leads the sales team to provide coaching and accountability.</p>
<p>Our team is seeking a reliable and detail-oriented Part-Time Medical Office Clerk to support daily operations in a busy medical office. This opportunity is ideal for candidates who possess strong organizational skills and customer service experience in an administrative or healthcare setting.</p><p>Responsibilities:</p><ul><li>Accurately enter data into office systems and maintain patient records</li><li>Respond promptly and professionally to emails and phone inquiries</li><li>Call customers to verify orders and appointment details</li><li>Enter invoices and assist with basic billing functions</li><li>Support the office team by handling routine clerical tasks</li></ul><p><strong>Schedule: Monday – Friday, 11am – 3pm </strong></p>
We are looking for a detail-oriented and organized Receptionist to join our team in Orange, California. This is a Contract to permanent position, offering the opportunity to transition into a long-term role based on performance. The ideal candidate will be responsible for ensuring smooth front-office operations, providing exceptional customer service, and maintaining an organized workspace.<br><br>Responsibilities:<br>• Welcome and assist customers and visitors, addressing inquiries and directing them to the appropriate personnel.<br>• Handle multi-line phone systems, answering inbound calls promptly and courteously.<br>• Perform routine filing and organization of documents and case files.<br>• Keep the office environment tidy and functional, ensuring supplies are ordered and office equipment is well-maintained.<br>• Participate in regular meetings with supervisors to discuss updates, share resources, and align on goals.<br>• Provide administrative support by proofreading documents and ensuring accuracy in all communications.<br>• Manage tasks requiring physical activity, including lifting up to 50 pounds safely and maintaining long periods of walking, standing, or sitting.
<p><strong>Bilingual Armenian Front Desk Coordinator</strong></p><p><strong>About the Role:</strong></p><p>We are looking for a Bilingual Armenian Front Desk Coordinator to join our dynamic healthcare office. As the first point of contact for patients and visitors, you will play a key role in creating a welcoming and organized environment. Exceptional customer service, professionalism, and the ability to work efficiently in a fast-paced medical setting are essential. Experience in oncology or a specialty medical practice is a plus.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients and visitors in both Armenian and English.</li><li>Manage a multi-line phone system: answer, screen, and direct calls as needed.</li><li>Schedule patient appointments, confirm upcoming visits, and maintain provider calendars.</li><li>Verify insurance details, collect copays, and oversee completion of patient forms and documentation.</li><li>Support patient check-in and check-out processes, ensuring accurate data entry in EMR systems.</li><li>Collaborate with clinical and administrative teams to ensure efficient patient flow and smooth office operations.</li><li>Handle requests for medical records, scanning, filing, and document management.</li><li>Provide general administrative support, including correspondence, faxing, and inventory of office supplies.</li><li>Uphold strict patient confidentiality and adhere to all HIPAA regulations.</li></ul><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
We are looking for a detail-oriented Client Service Coordinator to join our team on a Contract basis in San Marcos, California. In this role, you will play a pivotal part in ensuring operational efficiency by managing administrative tasks, supporting client account processes, and maintaining organized documentation. This position requires excellent communication skills, a proactive approach to task management, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Coordinate team schedules by updating calendars, tracking tasks, and managing action items effectively.<br>• Document and distribute clear meeting notes while ensuring timely follow-up on assigned tasks.<br>• Process wealth management account paperwork, custodial forms, and perform data entry with accuracy.<br>• Assist with account openings, transfers, and custodial requests, following established procedures.<br>• Maintain organized and accurate file systems, adhering to naming conventions and document management protocols.<br>• Complete checklists thoroughly and ensure all steps are finalized independently.<br>• Manage high-volume operational tasks with precision and a sense of urgency.<br>• Communicate effectively in writing to support workflows and resolve issues promptly.
Inside Sales Position <br> Daily Responsibilities: <br> • Special Projects & Campaigns • CRM upkeep • Process Quotes • Process SOP for New Clients • Assist with New Client On-Boarding • Mining & Research for Sales Leads • Provide friendly Customer Service to Clients • Assist Sales & Marketing Team • Prospecting • Data Entry • Administration Duties • Vendor Interaction • Assist Team Members • Communicate effectively with clients and vendors <br> REQUIRED SKILLS <br> • Minimum Education: H.S. Diploma/GED • General Computer Literacy (Outlook, Word and Excel) • Ability to Perform Basic Math Skills • Good Interpersonal Skills • Able to Work Under Pressure • Able to Handle Multiple Priorities • Read, Speak and Write English Fluently • Successfully Complete Required all candidates required to undergo background check • Ability to sit for long periods of time • Ability to use computer keyboard for long periods of time
<p>A Healthcare Company is seeking a Medical Front Desk Coordinator to join its team. The Front Desk Coordinator will be the first point of contact for patients, managing check-ins, scheduling appointments, handling phone inquiries, and providing exceptional customer service. Strong organizational skills, attention to detail, and proficiency with patient scheduling and insurance processes are essential. Along with performing front desk responsibilities, you will play a crucial role in assisting the physician with calendar management and coordinating travel arrangements. Experience or familiarity with dermatology practices or medical spas is highly valued.</p><p><br></p><p>Front Desk Duties:</p><p><br></p><ul><li>Greet patients and visitors with professionalism and empathy, ensuring a welcoming environment.</li><li>Respond to phone calls and emails, scheduling appointments, and managing inquiries related to dermatology services.</li><li>Maintain accurate patient records and assist with electronic medical records (proficiency in systems like Epic or Cerner preferred).</li><li>Process payments and collect co-pays efficiently using the practice's payment procedures.</li><li>Ensure the reception area is clean, organized, and fully stocked with supplies.</li></ul><p>Calendar Management:</p><p><br></p><ul><li>Manage the physician’s schedule, ensuring timely appointments and optimizing operational efficiencies.</li><li>Organize and prioritize meetings and calls for internal and external communications.</li><li>Collaborate with the medical office administrator to minimize scheduling conflicts.</li></ul><p>Travel Arrangements:</p><p><br></p><ul><li>Plan and book travel arrangements for the physician, including flights, accommodation, and ground transportation.</li><li>Prepare itineraries that align with clinic schedules, conferences, or commitments.</li><li>Handle last-minute changes and cancellations promptly and effectively.</li></ul><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
We are looking for a Front Desk Coordinator to join our team in Santa Monica, California. As the welcoming face of the clinic, you will play a vital role in ensuring smooth operations while delivering exceptional customer service to patients and visitors. This Contract to permanent position offers an exciting opportunity to contribute to a detail-oriented, patient-focused environment.<br><br>Responsibilities:<br>• Greet patients and visitors with courtesy and ensure a positive first impression.<br>• Complete patient check-in and check-out processes, verifying demographic, insurance, and referral details.<br>• Communicate clearly with patients about appointments, treatment schedules, authorizations, and financial obligations.<br>• Manage appointment scheduling, confirmations, and updates with accuracy and efficiency.<br>• Facilitate communication between patients, therapists, and insurance providers as required.<br>• Collect copays and payments while adhering to confidentiality and compliance standards.<br>• Maintain accurate patient records within the electronic medical system.<br>• Assist with clinic flow by anticipating scheduling needs and addressing delays or changes proactively.<br>• Uphold clinic policies and standards to ensure consistency and quality.<br>• Provide administrative support and assist with operational tasks as needed.
