We are looking for a dedicated and bilingual Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in supporting customers, ensuring their inquiries are handled efficiently and with attention to detail. This is a long-term contract position with a hybrid schedule, requiring four days onsite and one day remote each week.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, providing accurate and timely information.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues.<br>• Process orders and manage data entry tasks with precision.<br>• Maintain a strong knowledge of products to assist customers effectively.<br>• Deliver exceptional customer service while adhering to business standards.<br>• Collaborate with team members to ensure seamless customer support.<br>• Work in a fast-paced environment while prioritizing multiple tasks.<br>• Communicate effectively in both English and Spanish.<br>• Adapt to evolving processes and systems to improve service delivery.<br>• Uphold business casual dress code while maintaining a detail-oriented approach.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
We are looking for a dedicated Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent role, you will provide exceptional service to customers while supporting sales efforts and contributing to team success. This position offers a hybrid work environment and opportunities to represent the company at industry events.<br><br>Responsibilities:<br>• Deliver outstanding face-to-face customer service in the showroom, ensuring a positive experience for all visitors.<br>• Collaborate with the sales team and other departments to support cross-functional initiatives.<br>• Provide assistance with training on legacy systems to ensure smooth operations.<br>• Represent the company at industry tradeshows up to six times per year, showcasing products and building relationships.<br>• Manage inbound and outbound communications, including calls and email correspondence, with professionalism.<br>• Perform accurate data entry and order processing to maintain records and support sales activities.<br>• Schedule appointments and coordinate showroom activities to optimize customer engagement.<br>• Utilize Microsoft Excel and Word to prepare reports and maintain documentation.<br>• Stay organized and multitask in a fast-paced environment, ensuring timely responses to customer needs.<br>• Travel for 3-day trips to attend tradeshows, up to six times annually, after transitioning to a permanent role.
We are looking for a skilled and success driven Customer Service Representative to join our team in Pasadena, California. In this contract-to-permanent position, you will play a vital role in ensuring customer satisfaction by managing inquiries, processing orders, and maintaining accurate records. If you have a passion for delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Accurately input and update customer information within company databases.<br>• Process customer orders efficiently, ensuring timely and accurate fulfillment.<br>• Address customer inquiries and resolve complaints in a detail oriented and effective manner.<br>• Collaborate with sales representatives and other departments to address discrepancies and fulfill customer needs.<br>• Generate detailed reports and summaries on customer interactions and data.<br>• Assist with the creation and management of style setups, color setups, and swatch uploads.<br>• Coordinate order confirmations, re-orders, replacements, and special requests.<br>• Verify unconfirmed orders and manage cancellations or closures of outdated orders.<br>• Support reception desk activities and provide administrative assistance as needed.<br>• Assist in preparing credit memos, proof of delivery, and invoice copies.
<p>A stable manufacturing company in San Marcos is seeking a motivated and upbeat <strong>Customer Service Representative</strong> to support customer accounts and internal teams. This role is perfect for someone who enjoys talking on the phone, building rapport, and maintaining strong relationships with clients. You’ll be the friendly voice customers trust when they call about product orders, timelines, and updates.</p><p><br></p><p><strong>Day-to-Day Responsibilities</strong></p><ul><li>Answer inbound calls from customers regarding product availability and order status</li><li>Make outbound follow-up calls to confirm orders and shipment details</li><li>Enter customer orders into the system accurately</li><li>Coordinate with production and shipping departments</li><li>Track backorders and communicate realistic timelines</li><li>Maintain customer account records and documentation</li><li>Support general administrative needs within the office</li></ul>
<p>A well-established and growing food retail company in Oceanside is seeking an experienced <strong>Customer Service Representative</strong> to serve as a key point of contact for customers, vendors, and internal departments. This role is ideal for someone who thrives on communication, enjoys solving problems, and can confidently manage a high volume of phone and email interactions.</p><p>You will represent a brand that values freshness, quality, and strong customer relationships — meaning professionalism and responsiveness are critical.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handle inbound and outbound calls regarding orders, product inquiries, and account updates</li><li>Respond to customer emails in a timely and professional manner</li><li>Enter and update customer order information accurately</li><li>Assist with order tracking, shipping confirmations, and issue resolution</li><li>Coordinate with warehouse and logistics teams on product availability</li><li>Maintain accurate notes and documentation in CRM systems</li><li>Support reporting using Excel and assist with administrative tasks</li></ul><p><strong>Technical Skills Required</strong></p><ul><li>Minimum <strong>2+ years of phone-based customer service experience</strong></li><li>Proficiency in <strong>Microsoft Excel, Outlook, and Word</strong></li><li>Experience with platforms such as <strong>NetSuite, SAP, Salesforce, QuickBooks, or similar ERP/CRM systems</strong></li><li>Ability to multitask between phone systems and computer programs</li></ul>
<p>A high-end home and lifestyle brand in Solana Beach is seeking a polished and proactive <strong>Customer Experience Specialist</strong> to serve as the primary connection between clients and the brand. This role is ideal for someone who understands that customer service is not just about answering questions — it’s about creating trust, clarity, and lasting impressions.</p><p>You’ll work in a refined, design-driven environment where attention to detail and elevated communication matter.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Serve as the first point of contact for client inquiries via phone, email, and online platforms</li><li>Provide detailed product knowledge and order support</li><li>Coordinate order updates, delivery timelines, and special requests</li><li>Troubleshoot concerns with professionalism and solution-oriented thinking</li><li>Maintain accurate customer records in CRM systems</li><li>Assist with client follow-ups and relationship building initiatives</li><li>Support internal teams with order tracking and documentation</li><li>Ensure white-glove service standards are consistently upheld</li></ul><p><br></p>
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
We are looking for a dedicated Workplace Experience Ambassador to join our team in Irvine, California. In this long-term contract role, you will play a pivotal part in ensuring that our building spaces are well-maintained and optimized to provide exceptional experiences for all visitors and employees. This position requires excellent customer service skills and the ability to collaborate effectively with various teams to support daily operations.<br><br>Responsibilities:<br>• Deliver outstanding customer service to internal and external visitors, ensuring all interactions are positive and attentive to detail.<br>• Oversee front-of-house services, including directing inquiries and managing visitor needs.<br>• Coordinate and assist with setting up events and meeting spaces, including arranging furniture, signage, and equipment.<br>• Maintain accurate records of room bookings and update event calendars to ensure seamless scheduling.<br>• Collaborate with the facilities team to provide support for other services as needed.<br>• Monitor and ensure the cleanliness and readiness of workspaces to meet organizational standards.<br>• Act as a representative of the team, fostering a welcoming and efficient environment.<br>• Proactively identify and resolve any issues related to building and workspace functionality.
Location: Onsite Schedule: Monday–Friday, 8:00 AM – 5:00 PM Pay Rate: $21-24 Employment Type: contract-to-permanent (3–6 months) Target Start Date: 2/13 or 2/16 Industry: Manufacturing (Pillow Manufacturing experience preferred, not required) <br> Position Overview We are seeking a highly detail-oriented Customer Service / Bookkeeper to support order processing, fulfillment coordination, and light bookkeeping functions. This role is primarily computer-based with minimal phone interaction and requires a strong focus on accuracy and organization. The ideal candidate thrives in a fast-paced manufacturing environment, is comfortable managing multiple accounts, and understands that precision is critical—errors are not an option. <br> Key Responsibilities Order Processing & Labeling (50–60%) Manage 50–60 customer accounts, including large retail customers Enter new orders daily, primarily from email communication Create and set up law labels for manufacturing Ensure accurate and error-free order entry and documentation Fulfillment Support & Shipment Preparation (30–40%) Create packing releases for drivers, including quantities per package Prepare and distribute shipping labels Coordinate with warehouse and management teams (must be able to walk to warehouse area) Generate and send customer invoices Customer Service Support (Approximately 10%) Resolve minor customer discrepancies or disputes Maintain detail oriented, clear communication with customers via email
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
We are looking for an experienced Operations Specialist to join our team in City of Industry, California. This contract-to-permanent position is ideal for a motivated, detail-oriented candidate with a strong background in import operations and customer service. The role requires a proactive individual who can manage complex shipments, collaborate with cross-functional teams, and ensure exceptional service delivery.<br><br>Responsibilities:<br>• Monitor and process customer orders for both international and domestic shipments, ensuring timely delivery and cost efficiency.<br>• Provide detailed shipment updates and status reports to customers, agents, and overseas branch offices.<br>• Handle a high volume of shipments, optimizing processes to improve operational efficiency.<br>• Collaborate with the Operations Team and Operations Manager to support key functions and resolve issues.<br>• Address and resolve customer complaints or problems promptly and effectively.<br>• Negotiate with suppliers, vendors, agents, and customers to maintain strong business relationships.<br>• Offer guidance and leadership to the Operations Team, sharing expertise to foster growth and teamwork.<br>• Demonstrate a positive and collaborative attitude while contributing to team success.
We are looking for a dedicated Bank Teller to join our team on a contract basis in Hacienda Heights, California. In this role, you will provide exceptional customer service and support banking operations efficiently. The ideal candidate will have a strong attention to detail, excellent communication skills, and a commitment to delivering a positive experience for clients.<br><br>Responsibilities:<br>• Assist customers with banking transactions, including deposits, withdrawals, and account inquiries.<br>• Answer inbound calls to address customer questions and resolve issues promptly.<br>• Manage email correspondence and provide accurate information to clients.<br>• Perform data entry tasks to maintain accurate records of transactions.<br>• Schedule appointments and coordinate with clients as needed.<br>• Handle inbound and outbound calls to support various banking services.<br>• Process and verify order entries while ensuring compliance with policies.<br>• Utilize Microsoft Word and Excel to prepare reports and maintain documentation.<br>• Ensure a high level of customer satisfaction by addressing concerns with professionalism.<br>• Support the team with administrative tasks and operational duties.
<p>Our client, an industry-leading <strong>manufacturing company in Escondido</strong>, is seeking a dependable and detail-oriented <strong>Accounts Receivable Specialist</strong> to manage customer billing, collections, and account reconciliations. This role is ideal for someone who enjoys a mix of customer interaction, problem-solving, and accurate financial processing within a fast-moving, production-based business.</p><p><br></p><p><strong>What Makes This Role Stand Out</strong></p><ul><li>Join a company known for innovation, high-quality products, and long-term stability.</li><li>Work in a dynamic environment supporting production, logistics, and finance teams.</li><li>Be the main point of contact for customer billing and payment coordination.</li><li>Play a key role in maintaining healthy cash flow and customer relationships.</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><p>✓ Generate and send customer invoices based on shipments, deliveries, or milestones</p><p>✓ Apply payments, cash receipts, and deposits in the accounting system</p><p>✓ Monitor aging reports and follow up on overdue accounts</p><p>✓ Reconcile customer accounts and resolve discrepancies</p><p>✓ Communicate professionally with customers regarding billing questions</p><p>✓ Process credit memos, adjustments, and account corrections</p><p>✓ Maintain collections notes and documentation</p><p>✓ Support month-end close with AR reports, reconciliations, and analysis</p><p>✓ Coordinate internally with sales, operations, and shipping to verify data</p><p><br></p>
We are looking for a detail-oriented Administrative Assistant to join our team in Orange, California. This role involves providing comprehensive administrative support within a fast-paced service department, ensuring smooth operations and efficient workflow. As a Contract to permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Accurately input data and maintain organized records using Excel and other Microsoft Office Suite tools.<br>• Handle special billing requests by uploading invoices and ensuring proper documentation.<br>• Dispatch information and coordinate work orders efficiently to support departmental activities.<br>• Manage incoming calls, providing attentive and courteous assistance to clients and team members.<br>• Assist with general administrative tasks to support daily operations.<br>• Maintain a business casual appearance in accordance with company guidelines.<br>• Collaborate with team members to uphold high morale and a positive work environment.<br>• Ensure compliance with company policies, including drug testing prior to starting.<br>• Demonstrate adaptability and a proactive attitude in a dynamic service department environment.
<p>We’re currently hiring for a <strong>Part-Time Office Assistant</strong> role in <strong>Artesia, CA.</strong></p><p>This is a public-facing, administrative support role ideal for someone who enjoys helping people, staying organized, and working in a calm, professional office environment.</p><p><strong>Position Details:</strong></p><ul><li><strong>Title:</strong> Part-Time Office Assistant</li><li><strong>Location:</strong> Artesia, CA</li><li><strong>Pay:</strong> $18/hour</li><li><strong>Schedule:</strong> M-F 12pm-4pm</li></ul><p><strong>Responsibilities include:</strong></p><ul><li>Greeting visitors and assisting walk-ins</li><li>Answering and directing phone calls</li><li>Scheduling appointments and supporting office operations</li><li>Data entry, filing, and maintaining records</li><li>Assisting with paperwork, customer forms, and payments</li><li>Keeping the front office organized and professional</li></ul><p><br></p>
<p>Accounting Coordinator</p><p><strong>Location:</strong> North Hollywood, CA (On-site)</p><p>Our client, a <strong>growing manufacturing firm</strong> in the North Hollywood area, is seeking a detail-oriented and proactive <strong>Accounting Coordinator</strong> to support accounting, administrative, and operational functions. This role is ideal for a candidate who enjoys wearing multiple hats, thrives in a fast-paced environment, and is looking for long-term growth within a stable and expanding organization.</p><p>The Accounting Coordinator will play a key role in day-to-day financial operations while also supporting HR, customer service, and production teams to ensure smooth business processes.</p><p>Key Responsibilities:</p><ul><li>Process <strong>accounts payable and accounts receivable</strong> transactions accurately and on time</li><li>Prepare customer invoices, track payments, and maintain organized financial documentation</li><li>Assist with account reconciliations and ensure data accuracy within accounting systems</li><li>Maintain vendor and customer accounts, addressing inquiries and resolving discrepancies</li><li>Organize office records and support daily administrative operations</li><li>Coordinate schedules, documentation, and internal communications for leadership and staff</li><li>Support <strong>HR-related functions</strong>, including onboarding, employee recordkeeping, and compliance documentation</li><li>Partner with production and operations teams to ensure accurate data entry for inventory and order processing</li><li>Provide responsive customer service by handling inquiries, processing orders, and updating order statuses</li><li>Utilize <strong>Microsoft Office (Excel, Word, Outlook)</strong> to prepare reports, spreadsheets, and correspondence</li></ul><p>Qualifications:</p><ul><li>Associate’s or Bachelor’s degree in Accounting, Business, or related field preferred</li><li><strong>2+ years of experience</strong> in accounting coordination, bookkeeping, or office administration</li><li>Working knowledge of <strong>AP/AR and basic accounting principles</strong></li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and prioritize in a dynamic manufacturing environment</li><li>Proficient in Microsoft Office; experience with accounting or ERP systems is a plus</li><li>Strong communication and customer service skills</li><li>Eagerness to learn and grow within a team-oriented company</li></ul><p>Why Join?</p><ul><li>Join a <strong>growing manufacturing company</strong> with long-term stability</li><li>Opportunity to gain exposure across <strong>accounting, HR, and operations</strong></li><li>Supportive team environment with room for professional development</li><li>Hands-on role with increasing responsibility as the company grows</li></ul><p><br></p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013344697. email resume to [email protected]</p>
<p>A busy and patient-focused healthcare practice in Oceanside is seeking an organized and personable <strong>Office Coordinator</strong> to serve as the central hub of daily administrative operations. This role is ideal for someone who enjoys being the go-to person for scheduling, communication, and ensuring that both patients and clinical teams have a smooth, seamless experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for patients and visitors with a friendly, professional demeanor</li><li>Manage multi-line phone systems, scheduling, and appointment confirmation</li><li>Coordinate patient check-in/check-out and paperwork flow</li><li>Maintain office supplies, coordinate vendor support, and ensure clinical areas are organized</li><li>Assist with data entry and clerical tasks including filing, scanning, and database updates</li><li>Support patient referrals, authorizations, and follow-up communications</li><li>Work with clinical and administrative staff to streamline office routines</li><li>Prepare daily reports and assist with billing support inquiries</li></ul><p><br></p>
<p>A premier hospitality property in Carlsbad is hiring a <strong>Guest Experience Office Coordinator</strong> to support front desk operations, internal communications, and guest service administration. You’ll be the connective tissue between guests, operations teams, and management — ensuring every encounter is seamless and memorable.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet guests in a warm and professional manner</li><li>Manage guest check-ins, reservations, and inquiries</li><li>Coordinate internal communications between front desk, housekeeping, and maintenance</li><li>Assist with billing inquiries, payment processing, and record management</li><li>Perform clerical duties including document preparation, filing, and reporting</li><li>Support scheduling for guest services, events, and special requests</li><li>Maintain guest databases with accuracy and confidentiality</li><li>Handle guest concerns proactively with empathy and efficiency</li></ul><p><br></p>
We are looking for a detail-oriented Logistics Coordinator to join our team on a contract basis in Long Beach, California. In this role, you will be responsible for managing various logistics operations, including calibration tasks, temperature surveys, and system accuracy checks, while ensuring compliance with industry standards. The position requires a high level of precision, strong communication skills, and adaptability to local travel demands.<br><br>Responsibilities:<br>• Perform on-site calibration and certification of laboratory instruments to ensure accuracy and reliability.<br>• Conduct temperature uniformity surveys and prepare thermocouples for testing purposes.<br>• Verify system accuracy and produce detailed certification reports in compliance with quality standards.<br>• Collaborate with office staff to address customer needs and deliver excellent service.<br>• Ensure all tasks are completed promptly while adhering to safety and quality protocols.<br>• Travel locally within a 200-mile radius to fulfill service requirements and maintain flexibility with work hours.<br>• Utilize mechanical skills and hands-on aptitude to operate and maintain test equipment.<br>• Accurately read and interpret laboratory devices such as thermometers and other measuring instruments.<br>• Maintain organized documentation for calibration results and other logistics-related activities.<br>• Adhere to company policies and procedures, including driving record checks and drug screenings.
<p>We are seeking a Service Desk Analyst to join our Full-Time Engagement Professional Division. This role is crucial in providing front-end user support, ensuring that all users, including C-Level Executives, receive excellent service and assistance with their technical needs.</p><p><br></p><p>As an employee of Robert Half, you can build a fulfilling career working on diverse and challenging engagements that leverage your current skills and experiences and help you develop new ones. You can also work with our global consulting firm and learn from industry subject matter experts developing innovative customer solutions.</p>
<p>We are looking for a detail-oriented part time Billing/Administrative Assistant to join our team in Hawthorne, California. In this long-term contract role, you will play a critical part in managing billing processes, maintaining accurate records, and supporting administrative operations. This position requires strong organizational skills and the ability to handle repetitive tasks with precision.</p><p><br></p><p>Responsibilities:</p><p>• Process daily shipment billing and verify the accuracy of related documentation.</p><p>• Organize and maintain test reports and essential records in a systematic manner.</p><p>• Scan, file, and manage paperwork to ensure proper recordkeeping.</p><p>• Accurately input customer orders into the system.</p><p>• Assist with export compliance procedures and maintain required documentation.</p><p>• Coordinate truck schedules and oversee shipping logistics.</p><p>• Prepare FedEx shipping labels and collaborate with freight forwarders for timely deliveries.</p><p>• Provide general administrative support to ensure smooth daily operations.</p>
<p>We are a stable and growing manufacturing company headquartered in Ontario, CA, known for delivering high-quality products to customers nationwide. As we continue to expand, we are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our accounting team.</p><p>This role is ideal for someone who thrives in a fast-paced, high-volume environment and enjoys working cross-functionally with sales, customer service, and operations.</p><p><br></p><p>Position Overview</p><p>The Accounts Receivable Specialist will manage full-cycle AR functions, including invoicing, cash applications, collections, and account reconciliations. Experience in a manufacturing or distribution environment is highly preferred due to the complexity of customer billing, freight terms, deductions, and chargebacks.</p><p><br></p><p>Key Responsibilities</p><ul><li>Generate and distribute customer invoices accurately and timely</li><li>Post daily cash receipts (ACH, wires, lockbox, credit card)</li><li>Perform account reconciliations and maintain AR aging schedules</li><li>Manage collections efforts and follow up on past-due accounts</li><li>Investigate and resolve billing discrepancies, deductions, and chargebacks</li><li>Partner with Sales and Customer Service to resolve customer disputes</li><li>Assist with month-end close (AR reconciliations, bad debt analysis)</li><li>Prepare reports related to aging, DSO, and cash flow forecasting</li><li>Support year-end audit requests</li></ul>
<p>We are seeking a Printer Tech to support our growing client's base and maintain exceptional standards of service for Sharp, Xerox, HP, and Konica devices.</p><p><br></p><p><strong>Job Duties & Responsibilities:</strong></p><ul><li>Respond to and resolve client printer service calls throughout the San Fernando Valley; remain in the office during periods without client calls.</li><li>Service and troubleshoot up to 600–700 printers in the region.</li><li>Repair, diagnose, and resolve issues with Sharp, Xerox, HP, and Konica printers, aiming for same-day resolution.</li><li>Deliver “white glove” customer service, representing the client in a professional, courteous manner always.</li><li>Manage multiple service calls daily (average 4 calls per day), staying calm and effective under pressure.</li><li>Use provided company car for travel to client sites.</li><li>Utilize a client-issued laptop; tools can be provided but candidates are encouraged to have their own.</li><li>Work collaboratively as part of a 4-person Los Angeles team.</li><li>Participate in on-site training and certification programs as required.</li></ul>
<p>We are looking for a dynamic and efficient Workplace Experience Coordinator to join our team on a contract basis in Los Angeles, CA. This position combines elements of workplace coordination and mail services, requiring adaptability and a proactive approach to delivering high-quality service. The role offers a unique opportunity to work in a corporate environment while providing "white glove" service to internal clients.</p><p><br></p><p>Responsibilities:</p><p>• Manage workplace operations and ensure seamless coordination of daily activities across two corporate facilities.</p><p>• Deliver mail and packages with precision and professionalism, maintaining a high standard of "white glove" service.</p><p>• Actively engage in problem-solving and multitasking to address workplace needs and challenges.</p><p>• Travel between two nearby buildings as required to support operational demands.</p><p>• Maintain confidentiality and demonstrate trustworthiness while working in sensitive environments impacting marketing campaigns and product development.</p><p>• Provide exceptional customer service, ensuring all interactions are handled with efficiency and professionalism.</p><p>• Coordinate schedules and dispatch resources effectively to meet workplace and mail service demands.</p><p>• Answer inbound calls and address inquiries promptly and efficiently.</p><p>• Uphold corporate standards and contribute to creating a positive workplace atmosphere.</p><p>• Participate in virtual interviews as part of the hiring process.</p>
