<p>Join our fast-paced healthcare team as a Medical Denials Specialist and make a meaningful impact by ensuring accurate and efficient resolution of denied medical claims.</p><p><br></p><p><strong>Schedule:</strong> Monday–Friday, 8:00 am – 5:00 pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review insurance denial communications and perform detailed research to address outstanding claims.</li><li>Identify trends and root causes in denied claims, offering recommendations for process improvements.</li><li>Liaise directly with insurance payers to resolve claim issues and accelerate resolution.</li><li>Prepare and submit appeals, including all necessary documentation.</li><li>Collaborate with billing teams, healthcare providers, and insurance carriers to support effective claims management.</li><li>Maintain up-to-date knowledge of payer requirements and current healthcare regulations.</li><li>Ensure all work adheres to HIPAA standards and internal compliance policies.</li></ul><p><br></p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Indianapolis, Indiana. This long-term contract position is ideal for someone who is detail oriented and excels in providing technical assistance and resolving IT issues effectively. The role will involve supporting end-users, managing service desk requests, and ensuring a seamless technology experience.<br><br>Responsibilities:<br>• Respond promptly to service desk inquiries and resolve technical issues efficiently.<br>• Troubleshoot and support Microsoft Windows 10 systems and applications.<br>• Manage user accounts and permissions within Active Directory.<br>• Provide guidance and solutions for basic IT troubleshooting tasks.<br>• Document and track service desk tickets to ensure timely resolution.<br>• Assist in the installation and configuration of hardware and software.<br>• Collaborate with team members to address complex technical challenges.<br>• Maintain a high level of customer service while addressing user concerns.<br>• Monitor system performance and escalate issues as needed.<br>• Continuously update knowledge of IT systems and tools to improve support capabilities.
