6 results for Switchboard in Indianapolis, IN

Indianapolis, IN
onsite
Temporary
18.00 - 18.00 USD / Hourly
We are looking for an organized and detail-oriented Receptionist to join our team in Indianapolis, Indiana. In this long-term contract role, you will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support to ensure efficient front office operations. The role requires strong communication skills, attention to detail, and proficiency with Microsoft Word and Excel. Responsibilities:<ul><li>Greet visitors, answer and direct incoming phone calls in a professional manner.</li><li>Maintain the front desk area, keeping it neat and organized.</li><li>Schedule and manage appointments, meetings, and conference room bookings.</li><li>Assist with general administrative tasks, such as filing, copying, and scanning documents.</li><li>Prepare and edit correspondence, memos, and other documents using Microsoft Word.</li><li>Maintain and update spreadsheets for reports, logs, and contact lists using Microsoft Excel.</li><li>Handle mail distribution and courier services.</li><li>Support other team members with administrative tasks as needed.</li><li>Perform data entry and manage basic records.</li><li>Provide excellent customer and client service.</li></ul>
2026-02-17T21:33:45Z

Indianapolis, IN
remote
Contract / Temporary to Hire
16.63 - 17.50 USD / Hourly
We are looking for a dedicated Weekend 3rd shift Spanish Bilingual Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. Hours for this position will be 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat. Responsibilities:• Open and manage trouble tickets to address specific customer issues effectively.• Clearly explain product options, associated charges, and promotions to customers.• Navigate customer service systems and tools efficiently to deliver timely assistance.• Resolve routine problems using established procedures and seek guidance for complex issues.• Maintain high-quality performance standards and meet call center metrics.• Promote self-service tools such as organizational applications and web resources.• Provide accurate quotes for rates and encourage customers to consider prepay options.• Inform customers about new or upgraded products and services.• Conduct additional tasks and responsibilities as assigned to support team objectives.
2026-03-03T14:24:01Z

Indianapolis, IN
onsite
Contract / Temporary to Hire
18.00 - 19.00 USD / Hourly
We are looking for an organized and personable Receptionist to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a crucial role in creating a welcoming environment for visitors and ensuring smooth daily operations. This role is ideal for someone who thrives in a fast-paced setting and is skilled at managing multi-line phone systems. Responsibilities: • Greet visitors and ensure they are directed to the appropriate person or department. • Manage incoming calls efficiently using a multi-line phone system, providing accurate information or redirecting as needed. • Maintain a clean and detail oriented reception area to create a positive first impression. • Handle incoming and outgoing mail, packages, and deliveries promptly. • Assist with scheduling appointments or meetings for staff and management. • Provide administrative support, including data entry, filing, and other clerical tasks. • Coordinate with various departments to ensure smooth communication and operations. • Monitor and maintain office supplies, placing orders when necessary. • Respond to inquiries with accuracy and courtesy, both in-person and over the phone.
2026-03-11T19:48:42Z

Indianapolis, IN
onsite
Temporary
18.00 - 22.00 USD / Hourly
We are seeking a Medical Customer Service Specialist to serve as the main point of contact for patients and healthcare providers. In this position, you will help ensure a positive experience for patients by answering inquiries, addressing concerns, verifying information, and supporting the routine operations of a medical office or healthcare setting. Schedule: Monday through Friday, 8:00 a.m. – 5:00 p.m. Key Responsibilities:<ul><li>Deliver prompt, professional assistance to patients via phone, email, and in person</li><li>Manage patient registration, appointment scheduling, and insurance eligibility confirmation</li><li>Respond accurately to questions regarding billing, claims, and account matters</li><li>Maintain compliance with HIPAA regulations to safeguard patient information</li><li>Collaborate with clinical and administrative staff to coordinate patient services and communication</li><li>Document all interactions and track issues to ensure timely follow-up and resolution</li><li>Provide information to patients regarding office procedures, available services, and next steps</li></ul>
2026-03-04T17:04:09Z

Indianapolis, IN
onsite
Temporary
18.00 - 21.00 USD / Hourly
Schedule: 9:35 AM – 6:05 PM EST (may adjust based on customer needs) Role Overview: Mortgage Servicing Customer Service RepresentativeIn this role, you will:- Deliver excellent customer service by handling a variety of calls and emails from the mortgage servicing industry and the public regarding FHA guidelines and procedures.- Use your mortgage servicing knowledge to research and locate answers within a knowledge database.- Follow established standard operating procedures across systems, topics, and communication channels.- Accurately document all customer interactions in the designated database.- Stay current on FHA mortgage processes, updates, and procedural changes.
2026-02-26T23:14:08Z

Carmel, IN
onsite
Temporary
18.05 - 19.00 USD / Hourly
We are looking for a dedicated Part-time Customer Experience Specialist to join our team in Carmel, Indiana. In this long-term contract position, you will play a key role in ensuring exceptional customer satisfaction and retention by addressing customer needs and collaborating across departments. This role requires strong communication skills, proficiency in technology tools, and a focus on improving processes to enhance overall customer experiences. This position is on-site on Tuesday, Wednesday and Thursday 10:00am-2:00pm. Responsibilities:• Collect and document customer feedback using survey tools to ensure accurate reporting.• Analyze feedback and share insights with management to drive strategic improvements.• Monitor customer check-in schedules and track completion statuses effectively.• Utilize AI tools and software like Microsoft Outlook, Teams, Excel, and Word to summarize feedback and communicate efficiently.• Collaborate with sales, operations, and technical teams to deliver seamless customer experiences.• Participate in initiatives to improve processes and refine program strategies.• Provide valuable feedback to leadership to inform decision-making and enhance customer satisfaction.• Respond promptly and professionally to customer inquiries via email and other platforms.
2026-02-25T14:28:42Z