<p>We are looking for an experienced Accounts Payable Manager to oversee and optimize the operations of our client's accounts payable department in Indianapolis, Indiana. This role requires strong leadership skills to guide a team, ensure compliance with financial regulations, and maintain efficiency in payment processing. The ideal candidate will bring expertise in managing high-volume workflows and implementing process improvements to support organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Direct and manage daily operations of the accounts payable team, ensuring efficient workflow and adherence to deadlines.</p><p>• Oversee invoice processing, purchase order matching, and vendor payment execution with accuracy and timeliness.</p><p>• Lead month-end and year-end AP close processes, ensuring all tasks are completed accurately and on schedule.</p><p>• Conduct and review reconciliations of accounts payable subledgers and general ledger, resolving discrepancies promptly.</p><p>• Monitor and maintain accounts payable aging reports, providing detailed analysis to leadership as needed.</p><p>• Ensure compliance with tax regulations by managing annual 1099 processing and maintaining an accurate vendor master file.</p><p>• Collaborate with the Controller to implement best practices and enhance internal controls within the AP function.</p><p>• Drive automation initiatives and recommend process improvements to streamline accounts payable operations.</p><p>• Utilize AP tools such as Bill.com to enhance efficiency and system utilization.</p><p>• Provide mentorship and opportunities for skill development for the accounts payable team.</p>
<p>Schedule: 9:35 AM – 6:05 PM EST (may adjust based on customer needs)</p><p><br></p><p>Role Overview: Mortgage Servicing Customer Service Representative</p><p>In this role, you will:</p><p>- Deliver excellent customer service by handling a variety of calls and emails from the mortgage servicing industry and the public regarding FHA guidelines and procedures.</p><p>- Use your mortgage servicing knowledge to research and locate answers within a knowledge database.</p><p>- Follow established standard operating procedures across systems, topics, and communication channels.</p><p>- Accurately document all customer interactions in the designated database.</p><p>- Stay current on FHA mortgage processes, updates, and procedural changes.</p>
<p>We are seeking a talented proposal specialist to join our corporate Marketing + Communications team. As a member of our team, you will have the opportunity to work with passionate, creative individuals who are focused on advancing the brand in the ever-changing world of insurance. In this role, you will be responsible for driving new business growth by crafting compelling, tailored responses to Request for Proposals (RFPs).</p><p><br></p><p>The proposal specialist will play a vital role on our team, aiding proposal development and coordination, as well as sales presentation design and project management. If you are an organized team player who enjoys crafting compelling content aimed at securing new business opportunities, this is the job for you!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Collaborate with internal teams and subject matter experts (SMEs) to develop high-quality, persuasive content that aligns with MJ’s brand, voice, and strategy.</li><li>Analyze incoming RFP requests to understand requirements, ensure it meets scorecard criteria, coordinate input sessions with consulting team, and contribute to proposal strategy discussions.</li><li>Draft, review, and edit proposal responses, executive summaries, and supporting materials, ensuring content is client-focused, persuasive, and aligned with brand standards.</li><li>Responsible for managing multiple proposals simultaneously, ensuring that each submission is clear, accurate, and strategically positioned to win.</li><li>Leverage and maintain the proposal content library, ensuring high-quality, reusable content is current, relevant, and accurate.</li><li>Manage proposal timelines, tasks, deliverables, ensuring on time delivery of all submissions, while balancing concurrent deadlines.</li><li>Conduct thorough reviews for accuracy, compliance, and clarity, with special attention to detail incorporating feedback from internal stakeholders, where appropriate.</li><li>Support continuous improvement of proposal processes, tools, and templates to enhance team efficiency and quality of responses.</li><li>Assist in tracking proposal success rates, feedback, and post-submission insights to refine future responses.</li></ul><p><strong><u>Technical Functions:</u></strong></p><ul><li>Familiarity with proposal software (e.g. Loopio, RFPIO, or equivalent) for content management and workflow automation.</li><li>Proficiency in Microsoft Office Suite; experience with Adobe InDesign preferred.</li></ul>
<p>We are looking for an organized and detail-oriented Receptionist to join our team in Indianapolis, Indiana. In this long-term contract role, you will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support to ensure efficient front office operations. The role requires strong communication skills, attention to detail, and proficiency with Microsoft Word and Excel.</p><p><br></p><p>Responsibilities:</p><ul><li>Greet visitors, answer and direct incoming phone calls in a professional manner.</li><li>Maintain the front desk area, keeping it neat and organized.</li><li>Schedule and manage appointments, meetings, and conference room bookings.</li><li>Assist with general administrative tasks, such as filing, copying, and scanning documents.</li><li>Prepare and edit correspondence, memos, and other documents using Microsoft Word.</li><li>Maintain and update spreadsheets for reports, logs, and contact lists using Microsoft Excel.</li><li>Handle mail distribution and courier services.</li><li>Support other team members with administrative tasks as needed.</li><li>Perform data entry and manage basic records.</li><li>Provide excellent customer and client service.</li></ul><p><br></p>
We are looking for a dedicated Receptionist to join our team on a long-term contract basis in Indianapolis, Indiana. In this role, you will play a key part in supporting the daily operations of a non-profit organization by managing administrative tasks and ensuring smooth communication across teams. This position offers an opportunity to contribute to the success and efficiency of our services while interacting with clients and staff in a detail-oriented and welcoming manner.<br><br>Responsibilities:<br>• Manage the front desk area to maintain a clean, organized, and welcoming environment for clients and visitors.<br>• Handle client intake processes, including evaluating calls, scheduling appointments, and managing account information.<br>• Collect and verify insurance details, process intake paperwork, and ensure accurate data entry into electronic healthcare systems.<br>• Review provider-submitted charges and post payments using Electronic Health Records software.<br>• Educate staff and providers on the use of Electronic Health Records systems and assist with troubleshooting as needed.<br>• Collaborate with the business office on financial tasks such as bookkeeping, client revenue tracking, and deposit management.<br>• Support marketing efforts by assisting with website updates, mailings, and registrations for programs and seminars.<br>• Provide clear communication to administrative assistants and detail-oriented providers, ensuring seamless coordination and understanding of procedures.<br>• Assist therapists with orientation on administrative practices and offer ongoing consultation regarding client account management.<br>• Attend staff meetings and generate reports as requested to support organizational goals.
<p>We are looking for a dedicated<strong> Part-time</strong> Customer Experience Specialist to join our team in Carmel, Indiana. In this long-term contract position, you will play a key role in ensuring exceptional customer satisfaction and retention by addressing customer needs and collaborating across departments. This role requires strong communication skills, proficiency in technology tools, and a focus on improving processes to enhance overall customer experiences. <strong>This position is on-site on Tuesday, Wednesday and Thursday 10:00am-2:00pm.</strong></p><p><br></p><p>Responsibilities:</p><p>• Collect and document customer feedback using survey tools to ensure accurate reporting.</p><p>• Analyze feedback and share insights with management to drive strategic improvements.</p><p>• Monitor customer check-in schedules and track completion statuses effectively.</p><p>• Utilize AI tools and software like Microsoft Outlook, Teams, Excel, and Word to summarize feedback and communicate efficiently.</p><p>• Collaborate with sales, operations, and technical teams to deliver seamless customer experiences.</p><p>• Participate in initiatives to improve processes and refine program strategies.</p><p>• Provide valuable feedback to leadership to inform decision-making and enhance customer satisfaction.</p><p>• Respond promptly and professionally to customer inquiries via email and other platforms.</p>
<p>We are looking for a Member Services Representative to join our team in Carmel, Indiana. This Contract to permanent position requires someone who thrives in a fast-paced environment and can manage data entry tasks with precision and efficiency. The ideal candidate will be adaptable to interruptions while maintaining a strong focus on accuracy and speed.<strong> This position is 8am-4pm Monday-Friday and is on-site.</strong></p><p><br></p><p>Responsibilities:</p><p>• Perform accurate and efficient data entry tasks to support member services operations.</p><p>• Handle interruptions while maintaining focus on completing tasks effectively.</p><p>• Ensure all member-related information is entered and updated with speed and precision.</p><p>• Provide excellent customer service by addressing inquiries and resolving issues promptly.</p><p>• Utilize Microsoft Word and Excel to create, edit, and manage documents and spreadsheets.</p><p>• Manage office tasks such as filing, copying, and organizing records.</p><p>• Communicate via email professionally to respond to member needs and collaborate with team members.</p><p>• Maintain a high level of productivity while adhering to quality standards.</p><p>• Support team operations by assisting with various administrative duties as needed.</p>
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures.<br><br>Responsibilities:<br>• Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups.<br>• Utilize accounting software systems and CRM tools to track and update account statuses.<br>• Handle inbound calls related to billing inquiries and payment resolutions.<br>• Facilitate claim administration and resolve disputes effectively.<br>• Process and reconcile accounts receivable transactions with attention to detail.<br>• Collaborate with internal teams to ensure compliance with company policies and procedures.<br>• Generate reports and analyze data to identify trends and improve collection strategies.<br>• Adapt to flexible work hours while maintaining productivity and meeting deadlines.<br>• Demonstrate proficiency in SAP and other relevant systems to support operational needs.<br>• Provide exceptional customer service while addressing account-related concerns.
We are looking for a dedicated Collections Specialist to join our team in Indianapolis, Indiana. In this role, you will play a key part in managing overdue accounts and ensuring compliance with federal and state regulations. Your work will focus on providing personalized solutions to borrowers while maintaining organizational standards and promoting financial wellness.<br><br>Responsibilities:<br>• Manage moderately overdue accounts, including auto loans, mortgages, credit cards, and student loans, to prevent charge-offs while adhering to relevant laws and company policies.<br>• Recommend effective loss mitigation strategies to resolve delinquencies and encourage consistent payments.<br>• Handle alerts and notifications related to impound cases, ensuring timely and accurate processing.<br>• Ensure proper issuance of right-to-cure notices and final demand letters prior to initiating foreclosure or repossession.<br>• Coordinate door-knock efforts to engage borrowers before accounts are charged off.<br>• Process cases involving deceased borrowers, including filing claims through Probate Finder.<br>• Perform skip-tracing activities to gather updated information about borrowers.<br>• Support lower-tier delinquency accounts as needed, contributing to overall team performance.
