<p>We are looking for a detail-oriented Maintenance Supervisor to join our client's team. This role involves ensuring safety standards are met and maintaining accurate records to support smooth operations. If you have strong organizational skills and a commitment to maintaining a safe and efficient work environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and coordinate maintenance personnel to ensure operational efficiency.</p><p>• Conduct routine checks to maintain safe plant operations and promptly address equipment malfunctions.</p><p>• Lead, train, and motivate teams, including maintenance staff.</p><p>• Plan and schedule mold changes while ensuring production runs adhere to planned timelines.</p><p>• Collaborate with the tool shop to manage mold modifications and repairs.</p><p>• Identify and resolve unsafe conditions within the plant, fostering a secure workplace.</p><p>• Assist in purchasing maintenance items in coordination with plant and production managers.</p><p>• Develop and implement preventative maintenance programs, maintaining detailed records.</p><p>• Support production managers and supervisors by addressing operational needs.</p><p>• Promote a positive and respectful work atmosphere, encouraging teamwork and communication.</p>
<p>We are looking for a dedicated Brokerage Manager to lead and oversee our client's customs brokerage operations in Plainfield, Indiana. In this role, you will ensure compliance with U.S. Customs and Border Protection regulations while driving efficiency in the delivery of goods to customers. This position requires a strong leader who can manage daily operations, maintain compliance standards, and foster a high-performing team.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and ensure the accurate and timely submission of customs entries and the efficient dispatch of cargo to customers.</p><p>• Monitor and enhance billing accuracy while ensuring compliance with established procedures.</p><p>• Oversee operational systems, such as Cargowise, and implement process improvements to meet compliance and customer requirements.</p><p>• Collaborate closely with the Operations department to align workflows and communication.</p><p>• Prepare and deliver regular status reports to customers, providing updates on shipment progress.</p><p>• Conduct audits of team entries and billing processes to ensure accuracy and identify training needs.</p><p>• Train and advise the team on Customs Brokerage Regulations, ensuring adherence to compliance standards.</p><p>• Evaluate team performance, audit shipment records, and implement corrective actions for problem files.</p><p>• Develop and execute work instructions to maintain an efficient file flow, including release, billing, and auditing.</p><p>• Identify and address staff training needs, creating objectives and conducting regular team meetings to communicate goals.</p>
We are seeking an experienced Accounting Manager/Supervisor to become a vital part of our team in RUSHVILLE, Indiana. In this role, you will be working within the manufacturing industry, executing a variety of accounting functions and utilizing your skills in accounts payable and receivable, auditing, and financial reporting.<br><br>Responsibilities:<br>• Oversee and manage all accounts payable and receivable activities<br>• Conduct regular audits to ensure accuracy and compliance<br>• Utilize accounting software systems to streamline processes and enhance productivity<br>• Perform month-end close activities, ensuring all financial records are accurate and up to date<br>• Generate and analyze financial reports, providing key insights and recommendations<br>• Manage the general ledger, ensuring all entries are accurate and up to date<br>• Oversee payroll processes, ensuring timely and accurate payments<br>• Perform various accounting functions, including journal entries and billing functions<br>• Maintain a strong understanding of the manufacturing industry to provide relevant financial insights.
<p>Are you a detail-driven tax professional with a passion for payroll compliance across multiple states? Join our dynamic team as an Accounting Manager and play a critical role in managing payroll tax operations across 48 states. This is a high-impact opportunity to lead state tax compliance efforts, ensuring accuracy, timeliness, and adherence to ever-evolving regulations.</p><p><br></p><p>What You’ll Do:</p><p>As a key member of our payroll tax team, you’ll:</p><ul><li>Lead the preparation, review, and filing of state withholding and unemployment insurance tax returns, including disability and other state-specific reporting.</li><li>Ensure timely and accurate remittance of tax payments and wage reports in compliance with federal and state laws.</li><li>Maintain and monitor state tax accounts, responding swiftly to agency inquiries, notices, and audits.</li><li>Oversee tax registration and de-registration processes as clients onboard or offboard.</li><li>Collaborate with payroll, client services, and finance teams to ensure accurate employee tax data and reporting.</li><li>Stay ahead of legislative and regulatory changes, updating compliance procedures as needed.</li><li>Conduct regular audits to identify and resolve discrepancies in payroll data.</li><li>Build and maintain strong relationships with tax agencies, auditors, and consultants.</li><li>Support client audits by preparing documentation and liaising with state agencies.</li><li>Develop and maintain internal controls and documentation for tax filings and payments.</li><li>Supervise and mentor accounting staff involved in tax preparation and account maintenance.</li><li>Drive process improvements to enhance efficiency and accuracy in tax operations.</li><li>Handle sensitive payroll tax data with the highest level of confidentiality.</li><li>Assist with special projects, reconciliations, and other payroll/accounting tasks as needed.</li></ul><p><br></p>
<p>We are looking for an experienced Accounting Manager to lead the financial operations of our client's commercial real estate firm in Indianapolis, Indiana. This role is critical in ensuring the accuracy and efficiency of the company’s accounting processes, supervising a dedicated team, and delivering insightful financial reporting to support strategic decision-making. If you are passionate about financial management, have strong leadership skills, and thrive in a collaborative environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee the accounting department, providing mentorship and direction to team members.</p><p>• Manage daily accounting operations, including accounts payable, accounts receivable, and general ledger activities.</p><p>• Ensure timely and accurate processing of tenant billings and rent collections.</p><p>• Oversee company bank accounts, including reconciliation and cash flow management.</p><p>• Prepare monthly, quarterly, and annual financial statements for executive review.</p><p>• Develop and manage annual budgets and quarterly forecasts, performing variance analysis to identify trends.</p><p>• Ensure compliance with accounting standards and maintain robust internal controls and procedures.</p><p>• Prepare annual reconciliations for Common Area Maintenance, insurance, and real estate tax expenses for tenants.</p><p>• Supervise month-end and year-end closing processes, ensuring accuracy and completeness in all records.</p><p>• Identify and implement process improvements to enhance efficiency and accuracy in accounting operations.</p>
We are looking for an experienced Senior Accountant to join our dynamic manufacturing team in Crawfordsville, Indiana. This role is ideal for a detail-oriented individual with expertise in inventory management, manufacturing accounting, and financial reporting. You will play a key part in ensuring accurate financial records and supporting business operations through meticulous accounting practices.<br><br>Responsibilities:<br>• Oversee inventory accounting processes to ensure accurate valuation and reporting.<br>• Perform month-end close activities, including preparation of journal entries and financial statements.<br>• Reconcile accounts and bank statements to maintain accuracy in financial records.<br>• Manage and update the general ledger to reflect all financial transactions.<br>• Conduct detailed financial analyses to support decision-making within the manufacturing environment.<br>• Utilize Oracle systems to streamline accounting functions and improve efficiency.<br>• Collaborate with internal teams to ensure compliance with accounting standards and procedures.<br>• Assist in identifying areas for process improvement and implementing solutions.<br>• Provide support during audits by preparing necessary documentation and reports.<br>• Maintain up-to-date knowledge of industry trends and regulatory requirements.
We are looking for a highly skilled and detail-oriented Cost Accounting Manager to join our team in Linden, Indiana. In this role, you will be responsible for developing and maintaining cost accounting systems to support strategic decision-making and ensure financial efficiency. Your expertise will drive insightful analysis, operational improvements, and long-term financial success for our organization.<br><br>Responsibilities:<br>• Design and implement activity-based costing systems to accurately allocate expenses and support business planning.<br>• Analyze financial data to identify cost-saving opportunities and address potential risks.<br>• Provide detailed financial reports, including variance analyses and performance metrics, to guide decision-making.<br>• Collaborate with various departments to evaluate accounting metrics, budgets, and financial processes.<br>• Develop sustainable systems to enhance operational efficiency and ensure optimal outcomes for ongoing business activities.<br>• Prepare dashboards and key performance indicators to reflect the organization's financial health.<br>• Offer strategic financial guidance to leadership to support long-term business objectives.<br>• Lead the preparation and coordination of internal and external audits to maintain compliance with regulatory standards.<br>• Manage month-end close processes and ensure the accuracy of financial statements.
We are looking for an experienced Controller to join a dynamic manufacturing company in Indianapolis, Indiana. This role is ideal for a detail-oriented individual who thrives in a fast-paced environment and has a strong background in financial management and accounting processes. The successful candidate will play a key role in ensuring the accuracy and integrity of financial records while supporting operational growth.<br><br>Responsibilities:<br>• Oversee and manage the month-end close process to ensure timely and accurate reporting.<br>• Maintain and reconcile the general ledger, ensuring all financial transactions are properly recorded.<br>• Prepare and post journal entries to support accurate financial statements.<br>• Manage accounts payable and accounts receivable functions, ensuring efficient operations.<br>• Conduct financial reconciliations to validate data accuracy and compliance with US GAAP.<br>• Analyze financial data and provide insights to support strategic decision-making.<br>• Collaborate with internal teams to improve accounting processes and ensure adherence to regulatory standards.<br>• Utilize Excel and other tools to create detailed financial reports and forecasts.<br>• Ensure compliance with all financial regulations and company policies.<br>• Support audits and provide documentation as needed.
<p>We are looking for an experienced Audit Manager to join our mulit-location, local public accounting team in Indianapolis. In this role, you will lead audit engagements for for-profit clients, primarily focusing on the manufacturing and construction sectors. This position offers an exciting opportunity to combine technical expertise, team leadership, and client relationship management with the potential for future partnership consideration.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee audits, reviews, and compilations for for-profit clients, ensuring compliance and high-quality results.</p><p>• Supervise and mentor a team of professionals, fostering growth and development within the industry group.</p><p>• Review financial statements, audit documentation, and workpapers to ensure accuracy and completeness.</p><p>• Identify opportunities to deliver added value to clients through innovative solutions and recommendations.</p><p>• Lead business development initiatives, including networking, proposal preparation, and identifying cross-selling opportunities.</p><p>• Collaborate with firm leadership to expand and enhance the For-Profit service line.</p><p>• Contribute to internal projects such as staff training, process improvements, and practice development.</p><p>• Ensure adherence to industry standards and regulatory requirements throughout all audit processes.</p>
<p>We are looking for an experienced Plant Controller to oversee financial operations and ensure compliance with accounting standards at our client's manufacturing facility in Brazil, Indiana. This will be an onsite role and relocation will be considered. This role requires a strategic thinker who can manage financial planning, budgeting, and reporting while contributing to the overall success of the plant. The ideal candidate will bring strong leadership skills and a proven ability to optimize processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage the preparation and execution of annual budgets and financial forecasts to ensure alignment with organizational goals.</p><p>• Oversee the accounts payable process, ensuring accuracy and timely processing of transactions.</p><p>• Conduct regular audits to maintain compliance with company policies and regulatory standards.</p><p>• Analyze financial data to provide actionable insights and recommendations to improve plant performance.</p><p>• Collaborate with cross-functional teams to optimize accounting systems, including Epicor and Eaton software.</p><p>• Monitor and control plant expenses, ensuring adherence to budgetary constraints.</p><p>• Generate detailed financial reports and present findings to senior management.</p><p>• Implement and maintain accounting software systems to enhance operational efficiency.</p><p>• Supervise and mentor accounting staff, fostering growth and development.</p><p>• Lead efforts to streamline financial processes and improve overall accuracy.</p>
We are looking for an experienced Director of Accounting to join a dynamic and growing manufacturing organization in Columbus, Indiana. This role is ideal for a detail-oriented individual with a strong background in financial reporting, compliance, and management within the healthcare industry. The position requires a meticulous leader who can oversee key accounting functions and drive strategic financial initiatives.<br><br>Responsibilities:<br>• Lead and manage month-end close processes to ensure accurate and timely financial reporting.<br>• Oversee the preparation, consolidation, and analysis of financial statements in compliance with US GAAP.<br>• Develop and maintain robust internal controls to safeguard company assets and ensure compliance.<br>• Collaborate with cross-functional teams to support audits and resolve financial discrepancies.<br>• Provide insights and recommendations to senior management through comprehensive financial reporting.<br>• Supervise and mentor a team of accounting professionals, fostering a culture of accountability and growth.<br>• Manage tax filings and ensure adherence to local, state, and federal regulations.<br>• Implement best practices in financial management to optimize efficiency and accuracy.<br>• Drive continuous improvement initiatives within the accounting department to enhance processes.
<p>We are looking for an experienced Senior Accountant to join our client's corporate accounting team in Indianapolis, Indiana. This role is integral to overseeing financial processes, ensuring compliance, and providing critical insights through detailed analysis and reporting. The ideal candidate will thrive in a collaborative environment and demonstrate strong expertise in general accounting, capital asset management, and internal controls.</p><p><br></p><p>Responsibilities:</p><p>• Oversee month-end and year-end closing processes to ensure accurate and timely financial reporting.</p><p>• Perform detailed reconciliation of assigned balance sheet accounts and review reconciliations completed by staff accountants.</p><p>• Maintain general ledger accuracy, ensuring appropriate coding, account setup, and adherence to accounting standards and company policies.</p><p>• Conduct variance analysis on account activity and present findings to finance leadership.</p><p>• Assist with tax preparation, regulatory filings, and other compliance-related activities.</p><p>• Support accounts payable, cash application, and payroll functions as needed.</p><p>• Manage capital asset accounting, including processing requests, tracking project expenditures, and coordinating monthly status reviews.</p><p>• Administer the fixed asset system for both book and tax purposes, ensuring proper documentation and approval processes.</p><p>• Facilitate physical counts of capital assets and oversee lease accounting, including maintaining lease databases and preparing monthly close entries.</p><p>• Collaborate on process improvement initiatives, including automation and system enhancements, to streamline financial operations.</p>
We are looking for a confident and detail-oriented Administrative Assistant to join a non-profit organization in Indianapolis, Indiana. This is a long-term contract opportunity, ideal for someone who thrives in a dynamic environment and can independently manage front-office responsibilities. The role requires strong organizational skills and a proactive approach to administrative tasks.<br><br>Responsibilities:<br>• Serve as the first point of contact by answering inbound calls and addressing inquiries in a courteous and efficient manner.<br>• Manage daily front-office operations, ensuring efficiency and organization.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Handle receptionist duties, including greeting visitors and managing appointment schedules.<br>• Assist in coordinating meetings, including preparing agendas and taking minutes.<br>• Maintain and organize administrative files and documentation.<br>• Support team members with general administrative assistance as needed.<br>• Contribute to improving office processes and workflows to enhance productivity.<br>• Collaborate with colleagues to ensure smooth communication and operations within the organization.
We are offering an exciting opportunity for a Billing Specialist in Indianapolis, Indiana. As a Billing Specialist, your primary role will be to manage and execute full-cycle billing functions and collaborate with various team members for efficient operations. You will also be expected to analyze financial data, ensure adherence to client billing requirements, and contribute to process improvements. <br><br>Responsibilities:<br><br>• Accurately execute full-cycle billing functions, including client bills, client statements, and audit letters.<br>• Collaborate effectively with the Finance Director, Billing Manager, and attorneys to ensure adherence to client billing requirements in monthly invoices.<br>• Actively participate in discussions related to client budgets and client rates.<br>• Analyze and address deductions to bills in collaboration with attorneys.<br>• Proactively contribute to improving the billing process to minimize future deductions.<br>• Monitor and update information for new clients and matters regarding billing guidelines, invoice formats/settings, discount, and rate arrangements.<br>• Assist the Billing Manager with mid-month and month-end proforma runs.<br>• Maintain professionalism and responsiveness to provide best-in-class service to attorneys, staff, vendors, and clients.<br>• Understand and efficiently use the Firm’s electronic billing system to process ebilling invoices.<br>• Identify performance trends and issues in relation to practice group profitability and client fee agreements.<br>• Generate reports, analyze data, and prepare spreadsheets.<br>• Analyze financial data to propose effective billing solutions.<br>• Understand discounting, rates, pricing, and volume discounts.<br>• Support team members and proactively assist others to meet deadlines.<br>• Process electronic invoicing of clients using client-determined external websites.<br>• Understand and utilize billing software to maintain information.<br>• Highlight aging WIP to Management and analyze for handling mainly during year-end close.
We are looking for a skilled Accounts Payable Specialist to join our manufacturing team in Pittsboro, Indiana. This long-term contract position offers an opportunity to play a vital role in ensuring accurate and efficient financial operations. The ideal candidate will excel at managing accounts payable processes, collaborating with vendors, and maintaining compliance with company policies.<br><br>Responsibilities:<br>• Process invoices with accuracy, verifying documentation and obtaining necessary approvals.<br>• Maintain vendor records, ensuring all information is up-to-date and resolving discrepancies promptly.<br>• Prepare and execute payment batches, including checks, ACH, and wire transfers, while reconciling vendor accounts.<br>• Review employee expense reports for compliance with company policies and ensure timely processing.<br>• Assist with month-end closing activities by preparing reports and reconciling accounts payable to the general ledger.<br>• Ensure adherence to internal controls, tax regulations, and company policies in all accounts payable activities.<br>• Collaborate with internal teams, such as procurement and supply chain, to enhance AP workflows.<br>• Utilize Great Plains Accounting software to streamline accounts payable functions and support automation efforts.
<p>We are looking for a detail-oriented Data Entry Clerk to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position, offering an excellent opportunity for candidates seeking long-term growth. In this role, you will be responsible for ensuring accurate and efficient entry of data into various systems while maintaining the integrity of the information.</p><p><br></p><p>Responsibilities:</p><p>• Input and update numeric and text-based data into designated systems with precision.</p><p>• Verify and cross-check entries to ensure accuracy and completeness.</p><p>• Perform routine audits of entered data to identify and correct discrepancies.</p><p>• Utilize software tools such as Sage and Microsoft Excel for data management tasks.</p><p>• Collaborate with team members to streamline data entry processes and improve efficiency.</p><p>• Maintain confidentiality and safeguard sensitive information during data handling.</p><p>• Prepare reports and summaries based on collected data for team and management use.</p><p>• Assist with basic administrative tasks, including organizing files and documentation.</p><p>• Adapt to evolving systems and workflows as needed to meet business requirements.</p>
We are looking for a skilled ERP/CRM Consultant to join our team in Indianapolis, Indiana. This role involves working closely with clients to optimize enterprise resource planning and customer relationship management systems. The ideal candidate will have a strong background in scripting, cloud technologies, and business process improvement.<br><br>Responsibilities:<br>• Develop and implement ERP and CRM solutions tailored to meet client needs.<br>• Collaborate with clients to gather and analyze business requirements, translating them into actionable solutions.<br>• Create and maintain client-side scripting to enhance system functionality and user experience.<br>• Integrate cloud technologies to streamline business operations and improve system performance.<br>• Conduct API development and management to ensure seamless system interoperability.<br>• Perform A/B testing to validate system changes and optimize performance.<br>• Document and maintain configuration management processes for all implemented solutions.<br>• Provide guidance on business process functions and recommend strategies for improvement.<br>• Prepare and review business requirement documents to ensure clarity and accuracy.<br>• Offer technical support and training to end-users to maximize system utilization.
<p>We are looking for a meticulous Accounts Receivable Clerk to join our client's team in Indianapolis, Indiana. This role plays a vital part in managing the company’s financial transactions, ensuring accuracy, and maintaining positive relationships with clients and team members. The ideal candidate will have a proactive approach to problem-solving and a strong commitment to organizational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Process and reconcile high volumes of accounts receivable transactions with precision and efficiency.</p><p>• Prepare and distribute invoices, account statements, and payment reminders to clients.</p><p>• Investigate and resolve discrepancies in payments, billing issues, and outstanding account balances.</p><p>• Track and monitor customer accounts to ensure timely receipt and proper application of payments.</p><p>• Collaborate with project managers and operations teams to address billing concerns related to construction projects.</p><p>• Keep detailed and organized records of all accounts receivable activity.</p><p>• Compile and present aging reports to management, providing insights into overdue accounts.</p><p>• Assist with month-end closing activities by reconciling accounts and preparing necessary reports.</p><p>• Ensure all transactions comply with company policies, contracts, and accounting standards.</p>
We are in search of a diligent Application Development Project Manager/Lead to join our team in the automotive industry, situated in Lafayette, Indiana. The primary function of this role is to manage and lead the development of various applications, focusing on Cloud Technologies and Content Management Systems. The position offers an exciting opportunity for individuals seeking to make a significant impact in a fast-paced environment.<br><br>Responsibilities:<br><br>• Spearhead the application development projects, ensuring timely completion and adherence to quality standards.<br>• Utilize Cloud Technologies and Microsoft Azure to enhance application functionality and user experience.<br>• Implement and manage Content Management Systems (CMS), ensuring seamless content delivery and integration.<br>• Oversee contract management procedures, ensuring all agreements align with the company's policies and legal requirements.<br>• Guide a team of leads, fostering a collaborative environment to drive project success.<br>• Employ Agile Scrum methodologies to optimize workflow and project execution.<br>• Conduct regular audits to assess the effectiveness of current systems and propose improvements.<br>• Adhere to best practices in application development and project management to ensure efficiency and productivity.<br>• Facilitate change management processes, ensuring minimal disruption to ongoing projects and operations.<br>• Review and troubleshoot coding issues, providing constructive feedback to the development team.
<p>We are looking for a detail-oriented Office Manager to join our team in Bloomington, Indiana. This contract position requires someone who is organized, dependable, and skilled at managing administrative tasks to ensure smooth daily operations. The role is part-time, with a Monday through Friday schedule of four hours per day. Ideally looking for someone that can work 10AM-2PM, Monday-Friday. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the daily administrative functions of the office, ensuring efficiency and organization.</p><p>• Manage inventory of office supplies and place orders as needed to maintain adequate stock.</p><p>• Coordinate conference room setup and cleanup for meetings and events.</p><p>• Handle incoming and outgoing mail, including distributing messages and packages.</p><p>• Perform receptionist duties, such as answering multi-line phone systems and greeting visitors.</p><p>• Maintain accurate records through data entry and database management.</p><p>• Assist with catering arrangements for meetings and events.</p><p>• Utilize Microsoft Excel and Word to create reports and manage documentation.</p><p>• Ensure timely distribution of incoming messages and mail.</p><p>• Support staff by completing additional administrative tasks as required.</p>
We are looking for a meticulous Accounting Clerk to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a vital role in supporting the accounting department by performing a variety of administrative and financial tasks. This role requires accuracy, attention to detail, and strong organizational skills to ensure smooth operations within the office.<br><br>Responsibilities:<br>• Process invoices, manage accounts payable, and handle customer billing tasks with precision.<br>• Collect and organize vendor and customer documentation, including W-9 forms, insurance certificates, and sales tax exemptions.<br>• Assist in preparing monthly board meeting packets and ensure timely distribution.<br>• Maintain and organize Board Minutes and Packets in binders by month for easy reference.<br>• Create well-formatted presentation slides by adjusting layouts and checking for grammar and punctuation errors.<br>• Provide administrative support to the General Manager as needed.<br>• Greet visitors with a courteous and friendly demeanor while managing incoming mail and shipments.<br>• Oversee office supplies inventory and ensure timely replenishment.<br>• File accounting and financial documents systematically for efficient record-keeping.<br>• Coordinate the handling of elevator and boiler permits and other regulatory tasks.
We are looking for a dynamic Product Analyst to join our team in Indianapolis, Indiana. In this role, you will be instrumental in managing product lifecycles, driving development initiatives, and identifying innovative opportunities to enhance our offerings. Your insights into market trends and collaborative approach will play a key role in shaping strategies that align with consumer needs and industry standards.<br><br>Responsibilities:<br>• Oversee the lifecycle of existing products while contributing to the development of new product initiatives.<br>• Conduct market research to understand consumer trends and create detailed customer profiles.<br>• Monitor industry advancements to uncover opportunities for new products and competitive pricing models.<br>• Collaborate with cross-functional teams to assess design feasibility, determine production requirements, and create strategic marketing plans.<br>• Develop comprehensive roadmaps and timelines for product launches and enhancements.<br>• Ensure product packaging, labeling, and promotional materials meet regulatory and safety standards.<br>• Provide recommendations for optimizing supply chain logistics and procurement processes.<br>• Engage in contract negotiations to secure favorable terms for product sourcing and development.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
<p><strong>About the Role</strong></p><p>We are seeking a highly capable and proactive <strong>HubSpot Consultant</strong> to take full ownership of our HubSpot platform. The ideal candidate will not only manage and optimize the system, but also play a key role in coaching and enabling our sales and marketing teams to use HubSpot to its fullest potential.</p><p>This is a 100% onsite position (with one day per week work-from-home flexibility) in Indianapolis. The role will focus on workflow automation, dashboard reporting, and team enablement – turning HubSpot into a powerful tool to drive insights, traffic, and sales performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>HubSpot Management & Optimization</strong></li><li>Oversee daily operations of HubSpot across Marketing, Sales, and Service Hubs.</li><li>Set up and maintain workflows aligned with the sales process.</li><li>Implement lead scoring, lifecycle stages, segmentation, and automation best practices.</li><li><strong>Sales Process Enablement</strong></li><li>Understand and map out the sales process in HubSpot.</li><li>Create and optimize pipelines, deal stages, and task automation.</li><li>Train the team to use HubSpot as part of their daily sales routines.</li><li><strong>Team Coaching & Support</strong></li><li>Coach internal stakeholders on how to use HubSpot efficiently.</li><li>Provide ongoing support and conduct regular training sessions.</li><li>Act as an internal consultant and subject matter expert.</li><li><strong>Dashboarding & Reporting</strong></li><li>Build and maintain dashboards for sales, traffic, and marketing analytics.</li><li>Provide actionable insights to leadership based on HubSpot data.</li><li>Monitor performance metrics and KPIs.</li><li><br></li><li><strong>Collaboration & Stakeholder Engagement</strong></li><li>Work closely with Marketing, Sales, and Leadership teams.</li><li>Report directly to Mark, with dotted-line reporting to Eva and India.</li><li>Collaborate with external HubSpot consultants as needed (e.g., Tyler from Arbor).</li></ul><p><br></p><p><br></p><p><br></p>
We are looking for an organized and detail-oriented Data Entry Clerk to join our team on a long-term contract basis. This hybrid role, located in Indianapolis, Indiana, requires two in-office days per week and offers the opportunity to work with advanced technology in a collaborative environment. If you have a strong commitment to accuracy, reliability, and time management, we encourage you to apply.<br><br>Responsibilities:<br>• Accurately input and update data across various systems with minimal supervision.<br>• Perform quality assurance checks to ensure the accuracy and reliability of all entered information.<br>• Collaborate with merchant services teams to transfer data efficiently and securely.<br>• Utilize Microsoft Office Suite, Outlook, and other relevant software tools to complete assigned tasks.<br>• Maintain organized and detailed records for easy access and reference.<br>• Ensure timely completion of data entry tasks to meet deadlines and business needs.<br>• Participate in team meetings to provide updates and address any data entry challenges.<br>• Adhere to company policies and procedures while handling sensitive information.<br>• Support internal system operations by managing data-related tasks effectively.<br>• Troubleshoot minor technical issues related to data entry tools and escalate when necessary.
