<p>Are you detail-oriented, organized, and passionate about supporting patient care? Our client, a healthcare organization in Carmel, Indiana, is seeking an Insurance Authorization Specialist to streamline and manage insurance authorization processes with precision and professionalism.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am -5pm</p><p><br></p><p><strong>Responsibilities for the position include the following: </strong></p><ul><li>Secure timely insurance authorizations for medical procedures, tests, and medications</li><li>Collaborate with providers, insurance companies, and patients to ensure authorization completeness and accuracy</li><li>Verify coverage details, eligibility, and benefit limits</li><li>Maintain thorough records and communicate updates across internal teams</li><li>Troubleshoot authorization issues and advocate for patients to maximize their access to care</li></ul>
<p>We are looking for a Medical Customer Service Specialist to join our team, helping patients and healthcare providers navigate appointments, billing, and insurance questions. This position would be supporting the Indianapolis area.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Responsibilities for the position include the following:</strong></p><ul><li>Serve as the primary point of contact for patients, healthcare providers, and insurance companies regarding medical billing, appointments, authorizations, and general inquiries.</li><li>Accurately document and update patient information within electronic health records (EHR) or related systems.</li><li>Resolve billing questions, insurance claim issues, and patient concerns with empathy and professionalism.</li><li>Communicate effectively via phone, email, and online portals, ensuring timely and accurate information delivery.</li><li>Coordinate scheduling and appointment requests, and facilitate patient registration as needed.</li><li>Maintain knowledge of HIPAA guidelines and patient privacy standards at all times.</li><li>Collaborate with internal departments such as billing, admissions, and clinical staff to ensure a seamless patient experience.</li><li>Identify opportunities to enhance patient satisfaction and contribute to team process improvements.</li></ul><p><br></p>
<p>Join our team as a Medical Payment Posting Specialist and play a crucial role in supporting the healthcare revenue cycle. You will ensure accurate and timely posting of medical payments, helping healthcare organizations maintain financial integrity and deliver outstanding patient service.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately post insurance and patient payments into billing systems</li><li>Review explanation of benefits (EOB) documents for proper payment allocation</li><li>Reconcile payments with patient accounts and billing records</li><li>Identify and resolve posting discrepancies, including denials and underpayments</li><li>Communicate with internal teams or insurance providers regarding payment issues</li><li>Maintain compliance with industry standards and HIPAA regulations</li><li>Assist with month-end close processes as related to payment posting</li></ul><p><br></p>
<p>Our team is seeking a detail-oriented Medical Denials Specialist to join a fast-paced healthcare environment and ensure accurate, timely resolution of denied medical claims. This position would support our Carmel, IN team.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Review, investigate, and resolve denied insurance claims.</li><li>Analyze denial trends to identify and address root causes.</li><li>Research and communicate with payers to facilitate claim resolution.</li><li>Prepare and submit appeals and supporting documentation as needed.</li><li>Collaborate with billing staff, providers, and insurance companies for effective claims management.</li><li>Maintain up-to-date knowledge of payer guidelines, state/federal regulations, and healthcare industry developments.</li><li>Ensure compliance with all HIPAA regulations and organizational policies.</li></ul>
We are looking for a detail-oriented Billing Clerk to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a key role in managing freight and customer billing processes with precision and efficiency. This is an excellent opportunity for individuals with strong organizational skills and a keen eye for accuracy.<br><br>Responsibilities:<br>• Process freight billing and ensure accurate invoices are prepared and sent to customers.<br>• Handle direct billing tasks for clients, maintaining compliance with company policies.<br>• Verify billing data to ensure completeness and resolve discrepancies promptly.<br>• Communicate effectively with customers and internal teams regarding billing inquiries and updates.<br>• Maintain organized records of billing transactions and documentation.<br>• Collaborate with team members to improve billing processes and enhance efficiency.<br>• Monitor billing workflows to ensure timely completion of tasks.<br>• Generate reports related to billing activities for management review.<br>• Follow established procedures and guidelines for billing operations.