We are looking for an experienced and dependable Receptionist to support daily front-desk operations for an education-focused organization in Carmel, Indiana. This Contract position is ideal for someone who enjoys creating a welcoming experience, managing communications efficiently, and keeping administrative tasks organized. The role requires strong attention to detail, a detail-oriented approach, and the ability to balance multiple priorities in a fast-paced office setting.<br><br>Responsibilities:<br>• Welcome visitors, students, staff, and other guests while maintaining a detail-oriented and friendly front-office presence.<br>• Manage a multi-line phone system, direct incoming calls accurately, and relay messages in a timely manner.<br>• Coordinate calendars and arrange appointments to help ensure smooth day-to-day scheduling.<br>• Prepare, send, and respond to email communications with clear and detail-oriented written correspondence.<br>• Enter and update information in office records and databases with a high level of accuracy.<br>• Organize, maintain, and retrieve files and documents to support efficient administrative operations.<br>• Use Microsoft Word, Excel, and Outlook to create documents, track information, and manage communication tasks.<br>• Provide courteous customer service by answering questions and assisting with routine front-desk and office needs.
<p>We are seeking a dependable and detail-oriented <strong>Medical Front Office Specialist</strong> to support daily operations in a busy healthcare office. This role is ideal for someone who thrives in a fast-paced environment, provides excellent patient service, and can manage multiple administrative responsibilities with accuracy and professionalism. This position works <strong>3 days per week in Carmel</strong>, <strong>Mondays in Greenwood</strong>, and <strong>every other Friday in Greenwood</strong>. On alternating Fridays, the work location will be <strong>Muncie</strong>.</p><p><br></p><p><strong>Shift: </strong>8 hours between 8am and 6:30pm (either 8am- 5pm or 9:30am - 6:30pm)</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Print and prepare the daily patient schedule for the office</li><li>Check out patients promptly and accurately following appointments</li><li>Collect copays and process patient payments</li><li>Enter and verify patient insurance information accurately in the system</li><li>Receive incoming referrals and ensure they are handled appropriately</li><li>Send outgoing referrals to specialists and other providers as needed</li><li>Call patients to confirm upcoming appointments and assist with scheduling</li><li>Retrieve incoming faxes and work them as needed, including routing and follow-up</li></ul><p><br></p>
<p>We are looking for a Client Services/ Account Management Coordinator to support customer accounts and help ensure service needs are handled efficiently in New Palestine, Indiana. This Contract position is ideal for someone who enjoys account management, delivering responsive service, coordinating details across teams, and building positive client relationships. The person in this role will serve as a key point of contact for service-related questions, helping customers and clients navigate issues while keeping communication clear and organized. Responsible for managing relationships with commercial customers that rent or purchase waste management equipment, while serving as the primary point of contact for service and support needs.</p><p><br></p><p>Responsibilities:</p><ul><li>Coordinate maintenance visits and service calls for compactor equipment, ensuring appointments are arranged accurately and completed on schedule.</li><li>Handle inbound and outbound service call and service emails</li><li> Respond to customer questions and concerns, guiding clients through service issues and helping drive practical resolutions.</li><li>Document client communications, service activity, and open requests in company systems with a high level of accuracy.</li><li> Partner with technicians and internal service personnel to keep repair needs moving forward in a timely and effective manner.</li><li>Explain recommended operating and upkeep practices so customers can use compactor units safely and reduce recurring service problems.</li><li>Follow up after service interactions to confirm concerns have been addressed and satisfaction levels remain high.</li><li>Work with leadership to spot service gaps, recommend process enhancements, and improve the overall customer experience.</li><li>Maintain tracking tools and service-related lists, including repair history records and supporting spreadsheets. </li><li>Answer customer inquiries via phone and email.</li><li>Investigate billing, service, delivery, and equipment concerns and resolve issues related to equipment operations.</li><li>Ensure a positive customer experience by serving as the primary contact for assigned customers.</li><li>Build and maintain strong client relationships.</li><li>Conduct regular follow-ups to ensure customer satisfaction and address customer concerns and resolve issues promptly</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
<p>We are seeking a detail-oriented and customer-focused <strong>Medical Front Office Specialist</strong> to support daily administrative operations in a healthcare setting. This role serves as the first point of contact for patients and visitors and is responsible for delivering excellent service while ensuring smooth front office workflows. The ideal candidate is organized, professional, and comfortable managing scheduling, patient intake, and general administrative duties.</p><p><br></p><p>Hours: </p><p>• Monday 8:30am-5:30pm</p><p>• Tuesday 7:30am-5:00pm</p><p>• Wednesday 12:00pm-5:30pm</p><p>• Thursday 8:00am-5:30pm</p><p>• Friday 7:30am-4:00pm</p><p><br></p><p>Responsibilities:</p><ul><li>Greet patients and visitors in a professional and welcoming manner</li><li>Answer incoming calls and respond to patient inquiries</li><li>Schedule, confirm, and reschedule appointments</li><li>Verify patient demographics, insurance information, and required documentation</li><li>Complete patient check-in and check-out processes</li><li>Maintain accurate patient records and update information in the system</li><li>Collect copays and process payments as needed</li><li>Coordinate with clinical staff to support patient flow and office efficiency</li><li>Manage referrals, forms, and other front office administrative tasks</li><li>Ensure compliance with privacy and confidentiality standards</li></ul><p><br></p>