We are looking for a meticulous and organized Data Entry Clerk to join our team in Indianapolis, Indiana. In this long-term contract position, you will play a vital role in ensuring accurate data processing and record management. The ideal candidate will thrive in a detail-oriented environment, demonstrating efficiency and independence in their work.<br><br>Responsibilities:<br>• Input and update data accurately into company systems, ensuring completeness and precision.<br>• Organize and maintain digital and physical files for easy access and retrieval.<br>• Process invoices and track package deliveries to support operational needs.<br>• Monitor and record volume metrics to assist with reporting and analysis.<br>• Respond to email inquiries professionally and promptly.<br>• Utilize Microsoft Excel and Word to create, edit, and manage documents.<br>• Perform routine calculations to verify data accuracy.<br>• Scan and digitize documents for secure storage.<br>• Ensure compliance with company standards for data handling and confidentiality.<br>• Provide excellent customer service by addressing inquiries and resolving issues efficiently.
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>Are you passionate about healthcare administration and the financial side of patient care? Join our team as a Medical Charge Entry Specialist, where your attention to detail and commitment to accuracy will help ensure seamless revenue cycle operations for leading healthcare providers.</p><p><br></p><p><strong>Schedule:</strong> Monday – Friday, 8:00 am – 5:00 pm</p><p><br></p><p><strong>Responsibilities for this position include the following: </strong></p><ul><li>Accurately input medical charges into electronic health record (EHR) and billing systems, keeping data organized and up-to-date.</li><li>Carefully review patient accounts to ensure all charges are coded correctly, complete, and compliant with payer requirements.</li><li>Thoroughly verify insurance and demographic information prior to submitting charges, reducing delays and denials.</li><li>Collaborate with medical billing, coding, and clinical teams to investigate and resolve discrepancies or missing information.</li><li>Follow up on incomplete or outstanding charge data, making corrections promptly to maintain billing integrity.</li><li>Support accurate claims generation, assist with reporting, and help facilitate smooth month-end billing close.</li><li>Maintain the highest level of confidentiality with patient and organizational information, adhering to HIPAA and company policies.</li></ul><p><br></p>
<p>We are seeking a Medical Customer Service Specialist to join a dynamic team, serving as the first point of contact for patients and healthcare providers. You will help ensure a positive experience by answering inquiries, resolving concerns, verifying information, and supporting daily operations within a medical office or healthcare organization.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to patient requests via phone, email, and in person, delivering prompt, professional assistance</li><li>Manage patient registration, scheduling appointments, and verifying insurance coverage</li><li>Resolve billing, claims, and account inquiries accurately</li><li>Maintain confidential patient information in compliance with HIPAA regulations</li><li>Collaborate with clinical and administrative staff to coordinate patient care and communications</li><li>Document interactions and follow up to ensure timely resolution of issues</li><li>Educate patients on office procedures, healthcare services, and next steps</li></ul><p><br></p>
<p>We are looking for a highly organized and personable Front Desk Coordinator to join our team. In this Contract to permanent position, you will play a key role in ensuring smooth operations by managing the front desk and providing exceptional administrative support. This role is ideal for someone who thrives in a fast-paced environment and is skilled in communication and multitasking.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet visitors and clients with professionalism and ensure their needs are promptly addressed.</p><p>• Manage incoming calls using a multi-line switchboard system, directing them to the appropriate departments.</p><p>• Oversee scheduling and calendar management using Outlook.</p><p>• Prepare and edit documents using Word to support administrative tasks.</p><p>• Maintain and update spreadsheets in Excel for tracking essential data.</p><p>• Ensure the reception area is organized and presentable at all times.</p><p>• Collaborate with team members to coordinate front desk activities effectively.</p><p>• Handle incoming mail and deliveries, distributing them to the correct recipients.</p><p>• Provide general administrative support to various departments as needed.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team. This is a Contract to permanent position, offering an excellent opportunity to showcase your communication skills and ability to assist customers effectively. The ideal candidate will excel in a fast-paced environment and demonstrate a commitment to delivering exceptional customer experiences.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond promptly to inbound customer inquiries via phone, ensuring a high level of satisfaction.</p><p>• Manage order entry tasks accurately and efficiently to support operational needs.</p><p>• Provide clear and detail oriented communication to resolve customer issues and answer questions.</p><p>• Handle both inbound and outbound calls to address customer concerns or provide updates.</p><p>• Collaborate with team members to improve service delivery and meet performance targets.</p><p>• Maintain detailed records of customer interactions and transactions.</p><p>• Follow established protocols and procedures to ensure compliance and consistency.</p><p>• Identify opportunities to enhance customer satisfaction and recommend improvements.</p><p>• Assist in training new team members or sharing best practices when needed.</p><p>• Adapt to changing priorities and contribute to a positive team environment.</p>
