<p>Join a leading healthcare organization as a Medical Front Desk Specialist. We’re seeking a detail-oriented professional to serve as the first point of contact for patients, visitors, and vendors. This is a prime opportunity for candidates who thrive in fast-paced environments and possess outstanding communication skills.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Greet and check in patients and visitors with professionalism and warmth</li><li>Schedule appointments, manage patient flow, and confirm insurance details</li><li>Answer and route phone calls; respond to general inquiries</li><li>Maintain accurate electronic and paper records</li><li>Collect patient documentation and co-pays</li><li>Coordinate between clinical staff and patients for seamless office operations</li><li>Support administrative tasks as needed</li></ul>
<p>We are looking for a Medical Customer Service Specialist to join our team, helping patients and healthcare providers navigate appointments, billing, and insurance questions. This position would be supporting the Indianapolis area.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Responsibilities for the position include the following:</strong></p><ul><li>Serve as the primary point of contact for patients, healthcare providers, and insurance companies regarding medical billing, appointments, authorizations, and general inquiries.</li><li>Accurately document and update patient information within electronic health records (EHR) or related systems.</li><li>Resolve billing questions, insurance claim issues, and patient concerns with empathy and professionalism.</li><li>Communicate effectively via phone, email, and online portals, ensuring timely and accurate information delivery.</li><li>Coordinate scheduling and appointment requests, and facilitate patient registration as needed.</li><li>Maintain knowledge of HIPAA guidelines and patient privacy standards at all times.</li><li>Collaborate with internal departments such as billing, admissions, and clinical staff to ensure a seamless patient experience.</li><li>Identify opportunities to enhance patient satisfaction and contribute to team process improvements.</li></ul><p><br></p>
We are looking for a detail-oriented File Clerk to join our team in Carmel, Indiana. As part of a long-term contract position, you will play a vital role in maintaining and organizing important records to ensure seamless operations within the health insurance industry. This is an excellent opportunity for individuals who thrive in a structured environment and are skilled in document management.<br><br>Responsibilities:<br>• Organize and maintain physical files to ensure easy accessibility.<br>• Handle file boxes and ensure proper storage and labeling of documents.<br>• Digitize records by scanning and uploading files into electronic systems.<br>• Perform e-filing tasks to keep digital records accurate and up-to-date.<br>• Conduct regular audits of files to verify completeness and accuracy.<br>• Assist in retrieving and delivering records as requested by team members.<br>• Collaborate with other departments to ensure proper document management.<br>• Follow established procedures for document confidentiality and security.
