We are looking for an experienced IT Manager/Director to oversee and enhance IT operations within a non-profit organization based in Indianapolis, Indiana. This position requires a proactive leader who can manage systems, support infrastructure, and ensure the security and efficiency of technology solutions. This is a long-term contract opportunity for someone who is detail oriented and looking to make a meaningful impact.<br><br>Responsibilities:<br>• Manage and maintain Active Directory systems to ensure seamless authentication and directory services.<br>• Implement and oversee backup solutions to safeguard data integrity and recovery processes.<br>• Administer and troubleshoot Cisco technologies to optimize network performance and connectivity.<br>• Evaluate, maintain, and upgrade computer hardware to align with organizational needs.<br>• Develop and enforce configuration management practices to ensure consistency across IT systems.<br>• Collaborate with teams to identify and address technology needs within the organization.<br>• Monitor IT infrastructure and resolve technical issues promptly to minimize downtime.<br>• Ensure compliance with security standards and protocols to protect organizational data.<br>• Provide guidance and training to staff on best practices and new systems.<br>• Stay updated with emerging IT trends to propose innovative solutions.
<p>Robert Half is partnering with a healthcare company known for providing integrated services to 15 affiliates across 19 different states. Part of providing these integrated services is the team behind the Credentialing Services. Robert Half is currently hiring for a Credentialing Manager and we are seeking a strong managerial profile with experience supporting, restabilizing, and repairing teams with renewed leadership support in addition to having not only provider enrollment but payer enrollment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm CST</p><p><br></p><p><strong>Responsibilities for the position include the following: </strong></p><ul><li>Coordinate and manage provider credentialing and payer enrollment processes, ensuring all policies and procedures are followed.</li><li>Maintain and enhance the internal credentialing database for accuracy, renewals, and reporting.</li><li>Oversee the management of provider licenses, certificates, and credentialing documents, ensuring timely renewals and proper notifications.</li><li>Track and report on application turnaround times and facilitate credentialing audits as needed.</li><li>Supervise and support the credentialing team, providing training, allocating work, ensuring policy compliance, and resolving issues.</li><li>Ensure credentialing records (e.g., NPPES, PECOS, CAQH) are up-to-date for all providers.</li><li>Foster compliance with organizational, state, and federal requirements, and uphold health equity and racial equity values throughout credentialing practices.</li></ul>
<p>Schedule: 9:35 AM – 6:05 PM EST (may adjust based on customer needs)</p><p><br></p><p>Role Overview: Mortgage Servicing Customer Service Representative</p><p>In this role, you will:</p><p>- Deliver excellent customer service by handling a variety of calls and emails from the mortgage servicing industry and the public regarding FHA guidelines and procedures.</p><p>- Use your mortgage servicing knowledge to research and locate answers within a knowledge database.</p><p>- Follow established standard operating procedures across systems, topics, and communication channels.</p><p>- Accurately document all customer interactions in the designated database.</p><p>- Stay current on FHA mortgage processes, updates, and procedural changes.</p>
