We are looking for a dedicated Administrative Assistant to support a Program Director and contribute to daily administrative operations within a mission-driven nonprofit. This Long-term Contract position is well suited for someone who values accuracy, professionalism, and thoughtful service in a collaborative office setting. The person in this role will help keep schedules, communications, records, and office activities organized while ensuring reliable and dependable administrative support.<br><br>Responsibilities:<br>• Provide day-to-day administrative assistance to the Program Director and partner teams, helping priorities move forward smoothly and efficiently.<br>• Organize calendars, schedule appointments, and coordinate meetings to ensure leaders and stakeholders are informed and prepared.<br>• Greet visitors and guests with warmth and professionalism, creating a welcoming experience for internal and external contacts.<br>• Draft, edit, and proofread letters, reports, and program-related documents to maintain a high standard of accuracy and presentation.<br>• Support communication and event logistics by preparing materials, coordinating details, and following up on action items.<br>• Enter data, maintain records, and keep physical and digital filing systems current, orderly, and easy to access.<br>• Assist with budget tracking and financial paperwork by reviewing information carefully and updating documentation as needed.<br>• Handle general clerical and front-office duties, including phone support and other administrative tasks that help the office operate effectively.
<p>We are seeking an experienced NetSuite ERP Administrator to support, maintain, and optimize the NetSuite ERP environment within a manufacturing organization. This role partners closely with accounting, operations, and other business units to ensure the ERP system effectively supports material planning, financial processes, and reporting needs. The position also provides light IT systems support related to user access and device connectivity.</p><p><br></p><p>Key NetSuite Responsibilities</p><p>· Administer, configure, and support NetSuite ERP, ensuring system stability and data integrity</p><p>· Collaborate with accounting, manufacturing, and operations teams to support material management, planning, and financial workflows</p><p>· Manage user roles, permissions, and access within NetSuite</p><p>· Develop and maintain reports and queries using SQL and NetSuite reporting tools</p><p>· Troubleshoot ERP-related issues and coordinate with internal teams or vendors as needed</p><p>· Support integration points and system enhancements; </p><p>· use SPS Commerce for these processes)</p><p>· Familiarity with BlendApps Bartender Label Integration. </p><p><br></p><p>Other Responsibilities</p><p> We are a lean team and we all pitch in where needed. </p><p>· Provide basic Microsoft Active Directory support, including user account management</p><p>· Help out with endpoint management when needed. </p><p>· Assist with printer and access-related issues as they relate to system users</p>
<p>We are looking for an experienced Manager of Member Services to oversee daily customer support operations in Indianapolis, Indiana. This role leads a member-facing team, ensures consistent service quality, and helps build an efficient department through strong staffing and scheduling practices. The ideal candidate brings a hands-on leadership style, sound judgment in hiring and coaching, and a focus on balancing service excellence with cost awareness.</p><p><br></p><p>**WORK HOURS** - This role is scheduled for a regular shift from 3:30 PM to 12:00 AM each workday.</p><p><br></p><p>Responsibilities:</p><p>• Direct the day-to-day work of a member services team, setting expectations and maintaining accountability for performance.</p><p>• Create and adjust staff schedules to support service levels, coverage needs, and operational efficiency.</p><p>• Lead recruitment efforts by interviewing candidates, identifying suitable talent, and making informed hiring decisions.</p><p>• Onboard and develop new team members through structured training, coaching, and ongoing performance support.</p><p>• Guide the team in delivering high-quality assistance to customers across call center and member service interactions.</p><p>• Monitor departmental spending and make practical decisions that help manage costs while maintaining service standards.</p><p>• Provide team leadership through regular feedback, issue resolution, and continuous improvement of service processes.</p>