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112 results for Customer Service Manager in Hunt Valley, MD

Director of Service
  • Laurel, MD
  • onsite
  • Permanent
  • 150000.00 - 180000.00 USD / Yearly
  • <p>Robert Half is seeking an experienced, strategic, and results-driven <strong>Director of Service </strong>to lead and manage all aspects of commercial service operations across multiple locations. This role is responsible for driving operational excellence, ensuring high levels of customer satisfaction, maintaining service quality standards, and developing high-performing teams. The ideal candidate will have a proven background in service management within the commercial HVAC (or similar) industry, with strong leadership, organizational, and technical skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Leadership & Team Management:</strong></li><li><strong>Lead, mentor, and develop service managers and technicians across all locations to ensure high performance and accountability.</strong></li><li>Foster a culture of safety, customer service, and continuous improvement.</li><li>Establish and monitor key performance indicators (KPIs) for service teams.</li><li><strong>Operational Oversight:</strong></li><li><strong>Oversee daily operations of service departments across multiple branches.</strong></li><li>Standardize service processes, documentation, and reporting for consistency and compliance.</li><li>Ensure adherence to all company policies, safety regulations, and industry best practices.</li><li><strong>Customer Satisfaction & Quality Assurance:</strong></li><li><strong>Monitor customer feedback and service outcomes to ensure client satisfaction.</strong></li><li>Implement quality control measures and resolve escalated service issues promptly and professionally.</li><li>Drive initiatives to reduce callbacks and improve first-time fix rates.</li><li><strong>Strategic Planning & Growth:</strong></li><li><strong>Collaborate with executive leadership to develop and execute strategic plans to grow the service department.</strong></li><li>Identify new revenue opportunities, service offerings, or geographic expansion strategies.</li><li>Support integration and onboarding of newly acquired locations or teams.</li><li><strong>Financial Management:</strong></li><li><strong>Develop and manage departmental budgets, forecasts, and resource planning.</strong></li><li>Monitor financial performance, labor utilization, and service profitability.</li><li>Drive cost-effective operations while maintaining service quality.</li><li><strong>Technology & Reporting:</strong></li><li><strong>Leverage field service management software and tools to improve efficiency and transparency.</strong></li><li>Produce regular reports on operational performance, customer satisfaction, and employee productivity.</li></ul><p><br></p>
  • 2025-10-06T16:58:55Z
Bilingual Customer Service Representative (English-Spanish)
  • Rosedale, MD
  • remote
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p><strong>Job Summary:</strong></p><p>We are seeking a <strong>Bilingual Customer Service Representative (English-Spanish)</strong> to provide exceptional service to a diverse customer base. The ideal candidate will be fluent in both English and Spanish and skilled in communicating clearly and professionally across various channels including phone, email, and chat. You will assist customers with inquiries, resolve concerns, and ensure a positive customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries in <strong>both English and Spanish</strong> via phone, email, chat, or in-person.</li><li>Provide accurate information regarding products, services, billing, and policies.</li><li>Resolve customer complaints efficiently while maintaining a positive and empathetic attitude.</li><li>Document all customer interactions and maintain up-to-date records in our CRM system.</li><li>Escalate complex issues to supervisors or appropriate departments when necessary.</li><li>Adhere to company policies, procedures, and performance standards.</li><li>Maintain a thorough knowledge of company products and services to better assist customers.</li><li>Meet individual and team performance goals such as call resolution time, customer satisfaction, and productivity metrics.</li></ul><p><br></p>
  • 2025-09-30T12:24:31Z
Real Estate Svcs Coordinator
  • Mclean, VA
  • onsite
  • Temporary
  • 24.29 - 24.29 USD / Hourly
  • <p><strong><em><u>100% ONSITE!!</u></em></strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>The Real Estate Services Coordinator will be the face of the building and provide day-to-day support to property management operations across three buildings. This includes tenant service coordination, vendor interaction, operational and administrative tasks, and ensuring a professional and welcoming environment for tenants and visitors.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for onsite visitors and tenants</li><li>Answer the building doorbell and respond to tenant requests professionally</li><li>Manage and code invoices; assist with operational property management tasks</li><li>Coordinate with vendors, issue and manage key fobs, and support access needs</li><li>Handle broker and visitor interactions</li><li>Provide concierge-style customer service and represent the property management team</li><li>Support property managers across three buildings</li></ul>
  • 2025-09-11T15:54:10Z
Risk Manager / Internal Auditor
  • Columbia, MD
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>LOCAL CANDIDATES ONLY APPLY!! THIS ROLE IS IN THE OFFICE THE MAJORITY OF THE TIME.</p><p><br></p><p>Robert Half has partnered with a well-respected client in the Baltimore area to hire a Risk Manager for their growing team! They are looking to add a Risk Manager to help them effectively manage and mitigate risks across their enterprise. As the Risk Manager, you will be responsible for developing, implementing, and overseeing the enterprise-wide risk management framework to identify, assess, prioritize, and mitigate risks that could impact the achievement of the organization's objectives. Reporting directly to the Chief Risk Officer, you will play a critical role in enhancing the company's global risk management capabilities, providing business continuity, and fostering a culture of risk awareness and mitigation.</p><p> </p><p>Key Responsibilities include:</p><ul><li>Develop and implement an enterprise risk management (ERM) framework, policies, and procedures that align with the organization's strategic objectives and risk appetite.</li><li>Conduct comprehensive risk assessments across all areas of the business to identify and prioritize risks, including but not limited to operational, financial, strategic, compliance, and reputational risks.</li><li>Collaborate with business units and functional departments to facilitate risk identification, assessment, and mitigation activities, ensuring that risks are adequately understood and managed at the appropriate level.</li><li>Monitor and evaluate key risk indicators (KRIs) and control effectiveness to proactively identify emerging risks and areas for improvement.</li><li>Develop risk mitigation strategies and action plans in coordination with relevant stakeholders to address identified risks and vulnerabilities.</li><li>Provide guidance and support to business units on risk management best practices, including training and awareness initiatives.</li><li>Stay abreast of industry trends, regulatory developments, and emerging risks to ensure that the organization's risk management practices remain current and effective.</li><li>Lead or participate in special projects and initiatives related to risk management, as assigned.</li></ul><p>If you are qualified and interested, please apply immediately to Tracy.Kaszuba at RobertHalf or send your resume to Tracy Kaszuba on LinkedIn.</p>
  • 2025-09-08T12:04:02Z
Customer Service Representative
  • Washington, DC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a motivated and goal-oriented Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for customers, delivering exceptional service and resolving inquiries efficiently. Your ability to handle inbound and outbound calls with attention to detail and accuracy will be key to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries, providing accurate information and resolutions.<br>• Handle outbound calls to follow up on customer issues or provide additional support.<br>• Accurately process orders and maintain detailed records of customer transactions.<br>• Ensure timely and precise communication across all customer interactions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Address customer complaints with empathy and find effective solutions.<br>• Maintain knowledge of company products and services to assist customers effectively.<br>• Adhere to company policies and procedures while meeting performance targets.<br>• Utilize call center tools and systems to manage and document interactions efficiently.
  • 2025-09-23T11:34:04Z
Office Manager
  • Rosedale, MD
  • onsite
  • Temporary
  • 23.00 - 28.00 USD / Hourly
  • <p>Are you an experienced Office Manager looking for an opportunity to showcase your organizational skills and leadership abilities? Our client, a growing company in the Rosedale area, is seeking a dynamic and resourceful individual to join their team as a Temp-to-Hire Office Manager. This position offers the potential to transition into a long-term role and is ideal for someone with exceptional multitasking abilities and a knack for problem-solving.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee daily office operations, ensuring a well-organized and efficient work environment.</li><li>Manage administrative staff and provide guidance on priorities, deadlines, and workflow.</li><li>Handle scheduling duties, including meetings, appointments, and office events.</li><li>Streamline office procedures and support operational improvements.</li><li>Serve as a liaison between departments, ensuring smooth communication and collaboration.</li><li>Manage vendor relationships, office supplies, and inventory procurement.</li><li>Provide support with data entry, customer service, and other general administrative duties as needed.</li></ul><p><br></p>
  • 2025-10-06T20:18:46Z
Order Entry Clerk
  • Linthicum, MD
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are seeking a detail-oriented and highly organized <strong>Order Entry Clerk</strong> to join our team. The ideal candidate will have hands-on experience with <strong>SAP</strong> and be proficient in <strong>Microsoft Excel</strong>, including advanced functions such as VLOOKUP, pivot tables, and data validation. This role is critical to ensuring accurate and timely processing of customer orders and maintaining data integrity across systems.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter customer orders into SAP in a timely manner</li><li>Verify order details and resolve discrepancies before processing</li><li>Communicate with internal departments (Sales, Logistics, Finance) to ensure order fulfillment</li><li>Maintain and update Excel spreadsheets for tracking and reporting purposes</li><li>Assist with inventory management and order status updates</li><li>Generate reports and analyze data to support operational decisions</li><li>Provide excellent customer service and support as needed</li></ul><p><br></p>
  • 2025-10-06T20:33:49Z
Project Engineer
  • Washington, DC
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • We are looking for an experienced Project Engineer to join our team in Washington, District of Columbia. In this role, you will work with a variety of Microsoft and cloud technologies to design, implement, and support IT solutions for our clients. The ideal candidate will have strong technical expertise and a proven ability to manage projects effectively while delivering exceptional service.<br><br>Responsibilities:<br>• Administer and troubleshoot Microsoft 365 services, including SharePoint, Teams, Exchange Online, Entra ID, Intune, and related platforms.<br>• Deploy, configure, and manage Azure services such as Azure Compute, Azure Networking, Azure Virtual Desktop, Windows 365, and Entra ID.<br>• Configure and monitor Microsoft Defender to ensure optimal security measures.<br>• Perform application packaging and manage patches for both applications and operating systems.<br>• Support SharePoint migrations, Entra ID migrations, and Microsoft Intune implementations, including Mobile Device Management.<br>• Set up, manage, and maintain firewalls, network switches, and wireless access points (WAPs).<br>• Assist in onboarding new clients by implementing IT solutions tailored to their needs.<br>• Monitor for security incidents, recommend remediation actions, and implement solutions.<br>• Draft, edit, and interpret IT policies and procedural documentation.<br>• Provide help desk support as needed to ensure seamless client operations.
  • 2025-09-10T19:34:13Z
Help Desk Analyst I
  • Mclean, VA
  • remote
  • Temporary
  • 27.41 - 31.74 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis. This role involves providing technical support to a diverse range of clients, ensuring their IT issues are resolved efficiently and professionally. Based in McLean, Virginia, this overnight position is fully remote, offering an excellent opportunity for growth and collaboration in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve issues related to Active Directory, Windows 10, and Office applications.<br>• Manage and troubleshoot service desk tickets, ensuring timely resolution and proper documentation.<br>• Assist users with basic IT troubleshooting, including hardware, software, and network-related concerns.<br>• Support database administration tasks, ensuring data integrity and accessibility.<br>• Maintain a strong understanding of Windows environments to address client needs effectively.<br>• Collaborate with team members to provide seamless support across multiple client accounts.<br>• Monitor and prioritize incoming support requests to meet service level agreements.<br>• Conduct follow-ups with users to ensure satisfaction with resolved issues.<br>• Document recurring technical problems and suggest improvements to reduce future incidents.<br>• Stay updated on new technologies and tools to enhance support capabilities.
  • 2025-09-30T14:24:21Z
Bilingual Admin Assistant
  • Silver Spring, MD
  • remote
  • Temporary
  • 21.00 - 24.00 USD / Hourly
  • <p>Our client, a small nonprofit organization dedicated to managing a training fund, is seeking a proactive and detail-oriented <strong>Bilingual Administrative Assistant</strong>. This role is vital to ensuring the smooth daily operation of the organization, supporting both administrative and program-related functions. The ideal candidate will possess strong organizational skills, effective communication abilities in both languages, and a commitment to the mission of the organization.</p>
  • 2025-09-23T20:48:58Z
Commercial Leasing Administrative Assistant
  • Gaithersburg, MD
  • remote
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are seeking a detail-oriented and professional Commercial Leasing Administrative Assistant to support our client's property management and leasing team at a premier commercial real estate office in Gaithersburg, MD. This role is essential in ensuring smooth operations, exceptional client service, and effective coordination of leasing activities.</p><p>Key Responsibilities</p><p>• Serve as the first point of contact for tenants, prospective tenants, and visitors; provide professional customer service in person, over the phone, and via email.</p><p>• Support the leasing team with preparing, editing, and maintaining lease agreements, renewals, and other related documents.</p><p>• Coordinate scheduling of property tours, inspections, and meetings with tenants, brokers, and vendors.</p><p>• Manage tenant files, lease records, and databases, ensuring accuracy and compliance with company standards.</p><p>• Assist with lease abstracting, rent rolls, and reporting for internal review.</p><p>• Provide administrative support including calendar management, expense reporting, and document preparation.</p><p>• Collaborate with property management staff to ensure tenant satisfaction and operational efficiency.</p><p><br></p>
  • 2025-10-06T15:14:18Z
Sales Support Specialist
  • Beltsville, MD
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
  • 2025-09-15T12:44:08Z
Client Relations Coordinator
  • Towson, MD
  • remote
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • <p>We are seeking a proactive and organized <strong>Client Relations Coordinator </strong>for our clients in the energy sector. You will to handle day-to-day communication, address client needs, ensure satisfaction, and assist with project coordination. The Client Relations Coordinator will work closely with various departments to ensure seamless service delivery and client success. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for clients, providing a warm, professional, and helpful experience.</li><li>Manage client inquiries through phone calls, emails, and in-person interactions, ensuring all requests are handled promptly.</li><li>Coordinate appointments, deliveries, and meetings between vendors and internal teams.</li><li>Ensure that all parties have the necessary materials and information prior to meetings or service appointments.</li><li>Address and resolve service-related issues promptly, acting as a liaison between the client, vendor, and internal teams.</li><li>Investigate complaints, provide solutions, and ensure follow-up to guarantee client satisfaction.</li><li>Track recurring issues and suggest process improvements to prevent future problems.</li><li>Keep accurate and up-to-date records of all client and vendor interactions, service issues, and resolutions.</li><li>Prepare reports on client feedback, vendor performance, and any issues or delays for internal review.</li><li>Communicate effectively with internal teams to ensure client expectations are met and vendor services are delivered on time.</li></ul><p><br></p>
  • 2025-09-30T12:58:46Z
Technical IT Trainer
  • Washington, DC
  • onsite
  • Temporary
  • 47.00 - 52.78 USD / Hourly
  • <p>Job Title: Technical IT Trainer / Instructional Designer</p><p>Location: Onsite, Washington, DC (with travel to public housing communities)</p><p><br></p><p>Overview:</p><p>We are seeking an experienced and versatile Technical IT Trainer to support the IT training and organizational development needs of a large public sector organization in Washington, DC. This role requires someone who can deliver engaging training across multiple formats—classroom, virtual, and eLearning—while tailoring content to staff at all levels. The trainer will initially focus on IT systems and the rollout of Yardi Rent Café, then expand into broader learning initiatives including onboarding, customer service, and workplace development programs.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Design, develop, and deliver training programs for IT systems (Yardi Rent Café, Microsoft 365, enterprise applications, Aspire, Adobe, and GovDelivery).</p><p><br></p><p>Provide instructor-led training (classroom and virtual), 1:1 coaching, side-by-side support, and eLearning modules.</p><p><br></p><p>Create eLearning courses and digital training materials that support orientation, onboarding, and professional development initiatives.</p><p><br></p><p>Conduct training on both technical skills (software systems, O365) and workplace topics (civility, communication, customer service).</p><p><br></p><p>Travel to public housing communities across DC to deliver onsite training and support.</p><p><br></p><p>Translate complex technical processes into clear, practical instruction tailored for non-technical staff.</p><p><br></p><p>Develop training resources, guides, and documentation to ensure consistent knowledge transfer.</p><p><br></p><p>Partner with IT, HR, and Training & Development departments to align training programs with organizational goals.</p><p><br></p><p><br></p>
  • 2025-09-25T14:34:24Z
Accounting and Operations Manager
  • Washington, DC
  • onsite
  • Permanent
  • 90000.00 - 115000.00 USD / Yearly
  • <p><u>Position Overview</u></p><p>The Accounting & Operations Manager will support the CFO in overseeing accounting functions and daily operations for a luxury residential design-build firm specializing in custom homes. This is a hands-on role with a strong emphasis on accounting, billing, project administration, and overall organizational efficiency. The ideal candidate is detail-oriented, technologically savvy, and confident in communicating with clients, vendors, and team members.</p><p><br></p><p><u>Key Responsibilities</u></p><ul><li>Prepare and process client invoices for new construction projects</li><li>Prepare and process client invoices for service work</li><li>Manage AR reports and follow up on overdue balances</li><li>Set up vendors and maintain compliance documents on file</li><li>Enter and process accounts payable according to payment schedules</li><li>Track job costs</li><li>Process bi-weekly payroll data entry through ADP</li><li>Maintain payroll records</li><li>Track government/tax filings in partnership with a senior manager (ADP files reports)</li><li>Draft, review, and manage contracts and change orders</li><li>Organize and maintain project files</li><li>Manage vendor files and compliance documents</li><li>Support team members with permitting and inspection scheduling</li><li>Maintain accurate general ledger records in QuickBooks</li><li>Generate regular financial reports</li><li>Assist with phones, scheduling, office administration, and management communication</li><li>Communicate directly with clients regarding billing, contracts, and scheduling</li></ul>
  • 2025-10-02T18:33:59Z
Call Center Agent
  • York, PA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>A Call Center Representative manages incoming and outgoing customer interactions to provide support, resolve concerns, and offer information about the organization’s products and services. This role is essential for ensuring customer satisfaction and contributing to the company's reputation for excellent service. Strong communication skills, problem-solving abilities, and the ability to thrive in a fast-paced setting are key to success in this position.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Customer Engagement:</strong> Respond to customer inquiries via phone calls, emails, or chats in a prompt and professional manner.</li><li><strong>Problem-Solving:</strong> Diagnose and resolve customer issues, while escalating complex challenges to appropriate team members.</li><li><strong>Expertise in Products:</strong> Develop a comprehensive understanding of company offerings to deliver accurate information and provide tailored recommendations.</li><li><strong>Recordkeeping:</strong> Input customer details, inquiries, and feedback into the company’s Customer Relationship Management (CRM) system, such as Salesforce.</li><li><strong>Sales Assistance:</strong> Identify opportunities for upselling or cross-selling to address customer needs when applicable.</li><li><strong>Performance Standards:</strong> Achieve or exceed key performance metrics, including issue resolution time, customer satisfaction ratings, and call volume benchmarks.</li></ul><p><br></p>
  • 2025-10-03T17:05:12Z
Billing Coordinator
  • Baltimore, MD
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Billing Coordinator to manage and oversee billing operations for a law firm in Baltimore, Maryland. The ideal candidate will bring expertise in legal billing, 3E billing system, ensuring accuracy and efficiency in financial transactions. If you have a strong background in billing function supporting Attorneys at law firms and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>·      Produce firm standard billing proformas for review by billing responsible attorneys each month</p><p>·      Edit and finalize invoices based on instructions provided by the billing responsible attorneys and client guidelines</p><p>·      Respond to information requests from lawyers, clients and staff related to client billings</p><p>·      Monitor invoices submitted through the various e-billing hubs to ensure submission</p><p>·      Follow-up with billing responsible attorneys to ensure timely processing of bills</p><p>·      Research proformas or billing-related inquiries</p><p>·      Produce monthly statements for outstanding invoices and send same to clients</p><p><br></p><p> </p><p>All interested candidates in this Billing Coordinator role and other permanent opportunities please send your resume to Justin Decker via LinkedIn. </p>
  • 2025-10-03T14:38:50Z
Administrative Assistant
  • Mclean, VA
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>We are seeking an Administrative Assistant to join our team in McLean, Virginia. This role involves a variety of administrative tasks, ranging from data entry to working within property management. The successful candidate will be instrumental in ensuring smooth operations within our team by performing tasks such as managing customer inquiries, maintaining accurate records and processing applications. You will be working full time onsite.,</p><p> Responsibilities:</p><p>• Undertake the responsibility of maintaining up-to-date and organized records.</p><p>• Manage inbound calls and provide exceptional customer service</p><p>• Perform data entry tasks with accuracy and efficiency</p><p>• Maintain effective email correspondence with customers and team members</p><p>• Utilize Microsoft Office Suite extensively, especially Excel and Outlook</p><p>• Handling invoices, data entry, reports, and editing/drafting documents</p><p>• Provide administrative assistance in various office functions</p><p>• Contribute to administrative management tasks</p><p>• Supporting property management team with various administrative task.</p><p>• Take charge of filing duties to keep all documents properly managed.</p><p><br></p>
  • 2025-09-30T19:59:07Z
Payroll Clerk
  • Baltimore, MD
  • onsite
  • Temporary
  • 21.49 - 25.00 USD / Hourly
  • <p>We are looking for an experienced Payroll Clerk to join our team in Baltimore, Maryland. This contract position is ideal for a detail-oriented individual with a strong background in payroll processing and customer service. You will play a vital role in managing payroll functions and ensuring compliance with regulations.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll accurately and on schedule, adhering to company policies and regulatory standards.</p><p>• Respond to employee inquiries related to payroll and provide clear, effective support.</p><p>• Assist with W2-related matters, including distribution and troubleshooting.</p><p>• Transfer calls, take messages, and ensure efficient communication within the payroll department.</p><p>• Maintain compliance with payroll regulations and internal policies.</p><p>• Utilize tools such Microsoft Excel to manage payroll data effectively.</p><p>• Monitor payroll systems and troubleshoot any issues to minimize disruptions.</p><p>• Collaborate with other departments to ensure seamless payroll operations.</p><p>• Support the payroll team with administrative duties as needed.</p>
  • 2025-10-02T19:54:24Z
Quality Engineer
  • York, PA
  • onsite
  • Permanent
  • 80000.00 - 117000.00 USD / Yearly
  • <p><strong>Quality Engineer</strong> role with excellent growth potential</p><ul><li>Manage the quality management system, ensuring policy implementation and maintenance and reporting to plant leadership.</li><li>Lead corrective action processes to focus on significant improvement opportunities and ensure timeliness, implementation, and effectiveness.</li><li>Communicate with customers, leadership, sales, marketing, and customer services to resolve quality complaints and returned goods issues.</li><li><strong>Facilitate the development </strong>of procedures and instructions to meet <strong>ISO-9001</strong> standards and business objectives to improve products and processes standardization; minimize errors, delays, and costs; and prevent defects at all stages of the manufacturing process.</li><li>Create and maintain quality information systems and surveys to track and report key quality KPI's to support maintenance of ISO-9001 standards and business objectives. Analyzes data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.</li><li>Review internal and external quality standards to ensure manufactured products meet and exceed company, ISO-9001, government, and customer expectations.</li><li><strong>Lead projects to improve and maintain the quality management system</strong>, driving quality standards for in-process and finished goods products and materials.</li><li>Maintain quality system documentation, notifying management and associates of issues and revisions affecting them and maintaining record-keeping compliance.</li><li>Provide training and guidance to associates at all levels.</li><li>Serve as ISO-9001 lead auditor, managing the internal quality audit function to balance compliance needs with value-added activities. Maintain audit records including schedules, checklists, reports, corrective action requests, and auditor qualifications.</li><li>Perform other duties as requested, directed, or assigned.</li></ul><p><br></p>
  • 2025-09-26T12:05:15Z
Administrative Assistant
  • Mclean, VA
  • onsite
  • Temporary
  • 21.00 - 22.00 USD / Hourly
  • <p>We are seeking an Administrative Assistant to join our team in McLean, Virginia. This role involves a variety of administrative tasks, ranging from data entry to customer service. The successful candidate will be instrumental in ensuring smooth operations within our team by performing tasks such as managing customer inquiries, maintaining accurate records and processing applications. You will be working onsite.</p><p>Responsibilities:</p><p>• Undertake the responsibility of maintaining up-to-date and organized records.</p><p>• Manage inbound calls and provide exceptional customer service</p><p>• Perform data entry tasks with accuracy and efficiency</p><p>• Maintain effective email correspondence with customers and team members</p><p>• Utilize Microsoft Office Suite extensively, especially Excel and Outlook</p><p>• Schedule appointments and manage calendars for team members</p><p>• Provide administrative assistance in various office functions</p><p>• Contribute to administrative management tasks</p><p>• Contact members to communicate their eligibility status </p><p>• Provide ad-hoc administrative assistance as required.</p><p>• Take charge of filing duties to keep all documents properly managed.</p><p><br></p>
  • 2025-09-30T18:54:19Z
Project Manager
  • Washington, DC
  • onsite
  • Temporary
  • 72.00 - 76.00 USD / Hourly
  • <p>We are looking for an experienced Project Manager to oversee various government and commercial contracts within a dynamic and fast-paced environment. This is a long-term contract position based in Washington, DC, where you will lead cross-functional teams to ensure projects are delivered on time, within budget, and aligned with customer expectations. The ideal candidate will have a strong background in project management, financial oversight, and customer engagement, along with the ability to manage technical and operational aspects effectively.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, coordination, and execution of projects to meet client requirements and organizational goals.</p><p>• Oversee project teams, ensuring tasks are completed according to schedule, scope, and budget.</p><p>• Act as the main point of contact for customers, addressing concerns and maintaining strong client relationships.</p><p>• Ensure compliance with contract terms, quality standards, and organizational policies.</p><p>• Manage cost, schedule, and technical baselines for assigned projects.</p><p>• Facilitate project initiation activities, including developing plans and budgets.</p><p>• Monitor project progress, identify risks, and implement corrective actions as needed.</p><p>• Conduct project closeout activities, including gathering lessons learned and ensuring proper documentation.</p><p>• Collaborate with subcontractors, task leaders, and support teams to achieve high-quality outputs.</p><p>• Provide leadership and guidance to team members, fostering a collaborative and productive work environment.</p>
  • 2025-09-30T12:33:46Z
Manager of Technical Accounting and Deal Analysis
  • Arlington, VA
  • onsite
  • Permanent
  • 135000.00 - 165000.00 USD / Yearly
  • <p>Our client, a very well capitalized, private equity backed company that is in high acquisition mode with a number of current nationwide targets, is recruiting for their Manager of Technical Accounting and Deal Analysis to join their world class team. Based in the Washington, DC area, this is a ground floor opportunity for a talented Technical Accounting Manager to take their career to the next level quickly with a great amount of career runway as this company rapidly builds their finance team and overall infrastructure. This newly created Manager of Technical Accounting position will work with a tenured Controller support their talented CFO closely. This opportunity offers a chance to work in a dynamic environment, where your skills in public accounting, business combinations, and financial reporting will be highly valued. This role will oversee the preparation of opening balance sheets for acquisitions, ensure compliance with relevant accounting standards, and support the Controller in various technical accounting tasks.</p><p><br></p><p>In addition, this role will provide accounting leadership and technical guidance for the corporate team and their acquisition integrations. Duties for this this exciting Manager of Technical Accounting and Deal Analysis position will include the following:</p><p><br></p><p>• Supporting ongoing acquisitions including preparation of opening balance sheets and support technical accounting matters related to the transaction</p><p>• Performing financial analysis to support deal structuring, including purchase price allocation and post-transaction adjustments.</p><p>• Calculating working capital by entity and ensure compliance with relevant accounting standards, such as ASC 805 for business combinations.</p><p>• Supporting the Controller's group with account reconciliations and accounting for intercompany transactions.</p><p>• Compiling cash forecasts and reporting relating to acquisitions</p><p>• Assisting with the maintenance of technical accounting standards such as ASC 805, 606 and 842</p><p>• Supporting the continued implementation of their new ERP systems</p><p>• Preparing workpapers and month-end reconciliations for balance sheet accounts and select income statement accounts.</p><p>• Identifying and valuing tangible and intangible assets, liabilities, and goodwill.</p><p>• Assisting to integrate acquired entities into the consolidated financial reporting systems</p><p>• Support the company's annual audits and tax filings.</p><p><br></p><p>Our client offers healthcare benefits as part of their total compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington Metro area.</p>
  • 2025-09-26T13:48:52Z
Administrative Assistant
  • Mclean, VA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>We are seeking an Administrative Assistant to join our team in McLean, Virginia. This role involves a variety of administrative tasks, ranging from data entry to customer service. The successful candidate will be instrumental in ensuring smooth operations within our team by performing tasks such as managing customer inquiries, maintaining accurate records and processing applications. You will be working onsite Monday to Friday.</p><p>Responsibilities:</p><p>• Undertake the responsibility of maintaining up-to-date and organized records.</p><p>• Manage inbound calls and provide exceptional customer service</p><p>• Perform data entry tasks with accuracy and efficiency</p><p>• Maintain effective email correspondence with customers and team members</p><p>• Utilize Microsoft Office Suite extensively, especially Excel and Outlook</p><p>• Schedule appointments and manage calendars for team members</p><p>• Provide administrative assistance in various office functions</p><p>• Contribute to administrative management tasks</p><p>• Contact members to communicate their eligibility status </p><p>• Provide ad-hoc administrative assistance as required.</p><p>• Take charge of filing duties to keep all documents properly managed.</p>
  • 2025-10-01T20:28:54Z
Operations Manager
  • Mclean, VA
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p>We are seeking a Operations Manager to help oversee administrative operations and support community management for a large condominium complex in McLean, Virginia. This role includes supervising staff, addressing resident concerns, and ensuring smooth day-to-day operations across multiple functions.</p><p><br></p><p>Key Responsibilities:</p><p>• Serve as the acting leader during the General Manager's absence, ensuring seamless operations.</p><p>• Respond promptly and professionally to resident inquiries, concerns, and complaints.</p><p>• Manage front desk staff, scheduling and coordination of facility bookings.</p><p>• Supervise and mentor administrative staff, providing guidance on hiring, training, and performance evaluations.</p><p>• Develop job descriptions, recommend compensation structures, and create staffing plans to meet operational needs.</p><p>• Collaborate with the Board of Directors and committees by attending meetings, presenting reports, and maintaining clear communication.</p><p>• Ensure compliance with governing documents and community standards, including enforcement measures and inspections.</p><p>• Oversee financial processes such as assessments, billing, collections, purchasing, and accounts payable.</p><p>• Conduct on-site evaluations of vendors to ensure services meet quality standards.</p><p>• Maintain confidentiality regarding sensitive association and Board matters, safeguarding important information.</p>
  • 2025-10-01T20:28:54Z
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