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860 results for Customer Service Specialist in Html

Tax Services Specialist
  • Rochester, NY
  • remote
  • Temporary / Contract
  • 22.00 - 23.00 USD / Hourly
  • We are looking for an organized and customer-focused Tax Services Specialist to join our team in Rochester, New York. In this role, you will handle a variety of tax-related tasks while ensuring accuracy and efficiency in a fast-paced environment. The ideal candidate will possess strong communication and problem-solving skills, along with the ability to prioritize and meet deadlines. This is a long-term contract position offering the opportunity to contribute to a dynamic and detail-oriented team.<br><br>Responsibilities:<br>• Address outstanding issues promptly to meet service level agreements and maintain client satisfaction.<br>• Build and enhance knowledge of company products, policies, and procedures to provide accurate support.<br>• Organize and prioritize daily tasks to meet time-sensitive deadlines and ensure smooth workflow.<br>• Support clients with tax filings, payments, account registrations, and agency-related inquiries.<br>• Conduct research and resolve tax notices efficiently while maintaining thorough documentation.<br>• Enter and verify data, create spreadsheets, and ensure accuracy in all records.<br>• Utilize systems such as Oracle, Salesforce, and Microsoft Office to streamline processes and manage workloads.<br>• Uphold company values of integrity, innovation, accountability, and respect in all interactions.<br>• Collaborate with internal teams and external clients to deliver exceptional service.<br>• Perform additional duties as assigned to support team and client needs.
  • 2026-04-23T13:03:44Z
Call Center Specialist
  • New Orleans, LA
  • onsite
  • Temporary to Hire
  • 17.00 - 19.00 USD / Hourly
  • <p>We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.</p><p>• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.</p><p>• Maintain detailed and organized records of customer interactions using customer service software.</p><p>• Collaborate with team members to resolve issues and enhance service delivery.</p><p>• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.</p><p>• Assist with office-related tasks, such as data entry and documentation management.</p><p>• Stay informed about affordable housing policies and apply this knowledge to support clients.</p><p>• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.</p><p>• Monitor and report recurring issues to improve processes and customer experiences.</p><p>• Ensure compliance with organizational and industry standards in all interactions.</p>
  • 2026-04-14T20:18:48Z
Business Support Specialist
  • Albany, NY
  • onsite
  • Temporary / Contract
  • 19.00 - 20.00 USD / Hourly
  • <p>Business Support Specialist – Albany, NY (Long-Term Contract)</p><p><br></p><p>We’re seeking highly organized and detail-oriented Business Support Specialists to join our team in Albany, New York. In this long-term contract role, you’ll work within our service center, specializing in finance, human resources, or support services. This position emphasizes cross-training and adaptability, allowing you to contribute across multiple service areas as needed.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process transactions in finance, HR, or support services, following established procedures and service level agreements.</li><li>Apply working knowledge of relevant policies and procedures to ensure accuracy and compliance.</li><li>Respond to inquiries and resolve issues through the call center and ticketing system.</li><li>Investigate and correct complex processing errors to maintain data integrity.</li><li>Analyze data to support audits and improve operational practices.</li><li>Provide professional, responsive customer service.</li><li>Identify user needs and recommend system or process enhancements.</li><li>Assist with audit reviews and evaluations.</li><li>Collaborate with team members to manage workload across service lines.</li><li>Ensure clear, timely, and accurate communication, including email correspondence.</li></ul><p>Call Mary Christman or Gabrielle Maisonet at 518-462-1430 to learn more and share your interest. We look forward to connecting!</p>
  • 2026-04-22T15:13:51Z
Customer Service Phone Representative
  • Rock Island, IL
  • onsite
  • Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>Customer Service Phone Representative </strong></p><p><strong>Hybrid | Insurance Services | People-Focused Role</strong></p><p><br></p><p>We're partnering with a highly regarded insurance organization that is expanding its customer operations team to support increased demand. These short‑term engagements (with strong potential to extend) are mission‑critical — helping reduce customer wait times and ensuring policyholders receive timely, thoughtful support.</p><p><br></p><p>This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting and is ideal for empathetic communicators who enjoy helping others by phone. If you’re someone who can listen, analyze, and guide customers through important questions with professionalism and care, this role provides for meaningful work and clear processes.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Support customers primarily by phone (with some written communication)</li><li>Assist with billing, account, and product‑related questions</li><li>Analyze member accounts and process updates (beneficiaries, coverage, payment methods, etc.)</li><li>Use sound judgment and problem‑solving skills to resolve complex situations</li></ul><p><br></p><p><strong>Why Candidates Choose This Team</strong></p><ul><li>Hybrid flexibility after training</li><li>Ongoing learning and development opportunities</li><li>Predictable work hours with rotating start times</li><li>Supportive leadership and strong team culture</li></ul><p><br></p>
  • 2026-04-17T21:23:45Z
Call Center Specialist
  • New Orleans, LA
  • onsite
  • Temporary to Hire
  • 16.67 - 18.67 USD / Hourly
  • <p>We are looking for a dedicated Call Center Specialist to join our team in New Orleans, Louisiana. This is a short-term contract position with the potential for a permanent role within the non-profit sector, offering an excellent opportunity to grow your career while making a meaningful impact. In this role, you will provide exceptional support to clients, ensuring their needs are met with professionalism and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and inquiries, providing accurate and timely information to clients.</p><p>• Assist clients with questions related to affordable housing programs, including Housing Choice Vouchers and LIHTC.</p><p>• Maintain detailed records of client interactions using customer service software.</p><p>• Resolve client concerns and escalate complex issues to the appropriate department when necessary.</p><p>• Collaborate with team members to ensure consistent and high-quality service delivery.</p><p>• Provide guidance on housing program eligibility and application processes.</p><p>• Follow established protocols and procedures to maintain compliance with organizational standards.</p><p>• Participate in ongoing training to stay updated on policies, systems, and best practices.</p><p>• Communicate effectively with clients, demonstrating empathy and professionalism.</p><p>• Support administrative tasks such as data entry and document management as needed.</p>
  • 2026-04-14T20:18:48Z
HR Specialist
  • Appleton, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 22.00 USD / Hourly
  • <p>Our client is seeking a detail-oriented and customer-focused HR Service Center Representative to support employees across the organization. This role serves as a key point of contact for HR-related inquiries and plays an important part in ensuring accurate, timely, and professional service delivery. The ideal candidate thrives in a fast-paced environment, values confidentiality, and is comfortable navigating multiple systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for employee HR-related questions and requests</li><li>Respond to and manage inquiries related to benefits, payroll, compensation, time off, and general HR policies</li><li>Track, document, and resolve requests in a timely manner</li><li>Process HR transactions and updates within HR systems, ensuring accuracy and compliance</li><li>Partner with internal HR teams to escalate and resolve more complex or sensitive issues</li><li>Maintain and update employee records, ensuring data integrity and confidentiality</li><li>Support process improvements, documentation updates, and knowledge base maintenance</li><li>Assist with onboarding support and training materials as needed</li></ul><p><br></p>
  • 2026-04-08T15:24:05Z
Customer Experience Specialist
  • Elmwood Park, NJ
  • onsite
  • Temporary / Contract
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a dedicated Customer Experience Specialist to join our team near Saddle Brook, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless customer interactions and operational efficiency. This is an excellent opportunity for someone who excels in administrative tasks and thrives in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and manage organizational systems to ensure accurate data and a reliable database.</p><p>• Support the Client Experience team throughout the entire lifecycle of work orders, from creation to post-service stages.</p><p>• Collaborate with Field Team Leads to oversee post-service work orders and enhance the "resolved status" phase within the workflow.</p><p>• Generate detailed reports and analyze customer feedback, sales trends, and operational metrics to identify areas for improvement.</p><p>• Utilize Microsoft Excel to organize data, create reports, and support operational needs.</p><p>• Manage email correspondence effectively to ensure clear communication with clients and team members.</p><p>• Handle CRM systems to monitor customer interactions and ensure data integrity.</p><p>• Provide administrative assistance to streamline processes and support team operations.</p><p>• Monitor work orders to ensure timely completion and resolve any operational bottlenecks.</p>
  • 2026-04-03T13:58:44Z
Patient Services Specialist
  • Atlanta, GA
  • onsite
  • Temporary to Hire
  • 18.00 - 21.00 USD / Hourly
  • We are looking for a dedicated Patient Services Specialist to join our team in Atlanta, Georgia. This Contract to permanent position plays a vital role in supporting the operations of our medical devices company, particularly by managing and coordinating WatchPat devices. The ideal candidate will bring exceptional organizational skills and a strong customer service mindset to ensure smooth processes and positive patient experiences.<br><br>Responsibilities:<br>• Enter and process new patient information accurately using internal systems and Salesforce.<br>• Initialize medical devices for patients through the internal system.<br>• Manage and update all necessary paperwork for each device and customer.<br>• Create shipping labels with precision and ensure timely delivery.<br>• Upload patient reports into the system for accurate record-keeping.<br>• Monitor and track the delivery and return of devices to and from patients.<br>• Assist with scheduling and tracking patients and devices when needed.<br>• Identify potential delivery issues, communicate effectively with internal teams and customers, and resolve concerns promptly.<br>• Maintain regular attendance and adhere to all safety policies and procedures.
  • 2026-04-15T18:48:42Z
Customer Service
  • Hermitage, PA
  • onsite
  • Temporary / Contract
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
  • 2026-03-30T19:04:20Z
Call Center Representative
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 18.50 - 21.00 USD / Hourly
  • <p>Our client is a respected nonprofit dedicated to serving a diverse community. They are seeking a compassionate and service-oriented Bilingual Call Center Representative to provide critical support to clients, donors, and stakeholders in both Spanish and English, ensuring clear communication and a positive experience for all.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls and inquiries in both Spanish and English, offering support, information, and resources</li><li>Accurately document all interactions and maintain up-to-date records in CRM systems</li><li>Assist callers with program enrollment, donations, and general questions about the organization’s services</li><li>Resolve concerns, escalate issues as needed, and follow up to ensure client satisfaction</li><li>Collaborate with internal teams to relay information and address client needs</li><li>Participate in ongoing training to remain knowledgeable about services, community resources, and cultural sensitivities</li></ul><p><br></p>
  • 2026-04-16T22:08:44Z
Member Engagement Specialist
  • Las Vegas, NV
  • onsite
  • Temporary to Hire
  • 24.00 - 26.00 USD / Hourly
  • <p>We are seeking a <strong>Member Engagement Specialist</strong> who brings a strong customer-first mindset, professionalism, and a positive, welcoming presence to every interaction. This role is ideal for someone with a background in <strong>retail, front-desk support, or customer-facing administrative work</strong> who thrives in a fast-paced environment and enjoys helping others.</p><p>As a vital member of the team, the Member Engagement Specialist is responsible for delivering exceptional service to association members while supporting the smooth day-to-day operations of the front office. This individual will serve as a central point of contact for members and play an important role in maintaining the organization’s professional image and reputation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide outstanding front-line service to members, guests, and visitors in person, by phone, and electronically</li><li>Create a warm, professional, and welcoming front-office experience</li><li>Serve as a primary point of contact for member inquiries, requests, and concerns</li><li>Handle a variety of administrative support tasks with minimal supervision and a high level of accuracy</li><li>Manage multiple responsibilities at once, including assisting members while completing computer-based tasks</li><li>Maintain confidentiality when handling sensitive information</li><li>Support daily front-office operations and help ensure an organized, efficient workplace</li><li>Respond professionally and calmly in challenging customer service situations</li></ul><p><br></p>
  • 2026-04-23T18:18:46Z
Sales Support
  • Medina, MN
  • onsite
  • Temporary to Hire
  • 20.59 - 23.84 USD / Hourly
  • We are looking for a detail-oriented and proactive Sales Support specialist to join our team in Medina, Minnesota. This role is a Contract to permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will play a vital role in ensuring smooth sales operations, delivering exceptional customer service, and providing essential administrative support.<br><br>Responsibilities:<br>• Process and manage incoming sales and purchase orders with accuracy and efficiency.<br>• Verify the accuracy of data in orders and make necessary updates as required.<br>• Handle expedited requests for rush orders and ensure timely updates for shipping and sales data.<br>• Collaborate with vendors to negotiate pricing and facilitate smooth communication.<br>• Review pending orders and address specific customer requests to maintain high service standards.<br>• Communicate with the sales team and clients to resolve queries and obtain missing information.<br>• Process payments, send invoices, and provide tracking information to customers.<br>• Assist in managing open sales and purchase orders to ensure operational efficiency.<br>• Prepare quotes for house accounts and support the team with administrative tasks.<br>• Perform data entry related to sales metrics and other essential information.
  • 2026-04-13T22:23:43Z
Medical Customer Service Rep - Elk Grove
  • Carmichael, CA
  • onsite
  • Temporary / Contract
  • 22.00 - 25.00 USD / Hourly
  • We are looking for a dedicated Medical Customer Service Representative to join our team on a contract basis in Carmichael, California. In this role, you will provide essential support to patients and medical staff by ensuring smooth communication and high-quality service delivery. This is a permanent position offering valuable experience in a fast-paced outpatient setting.<br><br>Responsibilities:<br>• Respond promptly to patient inquiries, providing accurate information and exceptional service.<br>• Assist with scheduling appointments and managing patient calendars efficiently.<br>• Verify medical insurance details and update patient records accordingly.<br>• Handle inbound calls related to billing, scheduling, and general patient concerns.<br>• Maintain and organize medical charts, ensuring data accuracy and confidentiality.<br>• Perform reminder calls for upcoming appointments to enhance patient compliance.<br>• Utilize electronic practice management systems to streamline office operations.<br>• Collaborate with medical staff to optimize clinic workflows and patient experience.<br>• Ensure compliance with all relevant medical office policies and procedures.<br>• Operate standard office equipment and software to support daily administrative tasks.
  • 2026-04-07T21:48:47Z
Medical Customer Service Rep - Roseville
  • Carmichael, CA
  • onsite
  • Temporary / Contract
  • 23.00 - 25.00 USD / Hourly
  • We are looking for a Medical Customer Service Representative to join our team in Carmichael, California. This contract position offers an exciting opportunity for individuals who excel in providing outstanding patient support in a medical office setting. The role requires strong interpersonal skills, attention to detail, and the ability to manage multiple tasks effectively.<br><br>Responsibilities:<br>• Serve as the first point of contact for patients, ensuring a welcoming and attentive experience.<br>• Manage inbound and outbound calls related to patient inquiries, appointment scheduling, and reminder notifications.<br>• Verify patient insurance details and assist with billing inquiries to ensure accurate documentation.<br>• Utilize electronic practice management systems to maintain and update patient records.<br>• Collaborate with medical staff to enhance physician efficiency and optimize clinic resources.<br>• Address patient concerns and resolve issues promptly to uphold the clinic's reputation.<br>• Perform data entry and administrative tasks using standard office equipment and software.<br>• Apply medical terminology knowledge to support accurate communication and documentation.<br>• Schedule appointments and coordinate follow-up care for patients.<br>• Uphold confidentiality standards and comply with all clinic policies and procedures.
  • 2026-03-25T15:18:46Z
Customer Service Rep
  • New Orleans, LA
  • onsite
  • Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in New Orleans, Louisiana. This short-term contract to permanent position offers the opportunity to contribute to a dynamic environment where multitasking and organizational skills are highly valued. The ideal candidate will have a strong background in dispatching, customer service, and data entry, and will play a key role in coordinating operations efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and dispatch drivers to ensure timely deliveries and efficient routing.</p><p>• Respond promptly to customer inquiries, providing accurate information and resolving issues as needed.</p><p>• Perform data entry tasks with precision, maintaining accurate records of operations.</p><p>• Utilize Microsoft Word and Excel to create reports, track data, and support administrative tasks.</p><p>• Communicate effectively with team members and drivers to ensure smooth operations.</p><p>• Monitor logistics processes and provide updates to relevant stakeholders.</p><p>• Handle multiple tasks simultaneously, prioritizing responsibilities to meet deadlines.</p><p>• Maintain a detail oriented and courteous demeanor while addressing customer concerns.</p><p>• Assist in optimizing workflows to improve efficiency and service quality.</p>
  • 2026-04-14T20:18:48Z
Inside sales client support
  • Shirley, MA
  • onsite
  • Permanent / Full Time
  • 52000.00 - 60000.00 USD / Yearly
  • <p>We are looking for an Inside Sales Client Support specialist to join our team in Massachusetts. This position serves as a key connection point for customers, sales partners, and internal teams, helping ensure orders, quotes, and service requests are handled accurately and on time. The ideal candidate brings strong customer service experience in a business-to-business setting, excellent attention to detail, and the ability to manage multiple priorities while maintaining a high standard of communication.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day communication with customers, prospects, and sales representatives by responding to questions, resolving order-related concerns, and providing timely updates on service issues.</p><p>• Enter purchase orders into the company system promptly, review submitted information for completeness, and escalate discrepancies that could delay processing.</p><p>• Evaluate customer orders and related terms carefully to confirm requirements can be fulfilled before finalizing transactions, partnering with internal teams when clarification is needed.</p><p>• Prepare and update quotations, sales orders, and order revisions while maintaining a high level of accuracy and responsiveness.</p><p>• Maintain organized records of customer interactions, requests, and supporting documents in accordance with established document retention practices.</p><p>• Coordinate delivery activity by creating shipment records, supporting order fulfillment, and notifying customers of schedule changes such as delays or early releases.</p><p>• Work closely with sales representatives and pricing partners to support changes in volume, delivery commitments, rebate programs, and other account needs.</p><p>• Contribute to on-time delivery performance by tracking order progress, addressing issues quickly, and helping align customer expectations with operational capabilities.</p><p><br></p><p><strong><em><u>**For immediate consideration, please call me directly. Eric Lebow 508-205-2127 **</u></em></strong></p>
  • 2026-04-23T12:08:43Z
Patient Service Representative
  • Federal Way, WA
  • onsite
  • Temporary / Contract
  • 21.00 - 24.00 USD / Hourly
  • <p><strong>Description</strong></p><p>Robert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
  • 2026-04-20T23:44:03Z
Patient Service Representative
  • Tacoma, WA
  • onsite
  • Temporary / Contract
  • 21.00 - 24.00 USD / Hourly
  • <p><strong>Description</strong></p><p>Robert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
  • 2026-04-20T23:38:44Z
Eligibility Specialist
  • Vandalia, OH
  • onsite
  • Temporary to Hire
  • 16.15 - 18.70 USD / Hourly
  • <p>We are looking for a dependable Eligibility Specialist to join a customer support team in Vandalia, Ohio in a contract-to-permanent capacity. This position focuses on maintaining accurate member records, supporting enrollment-related activities, and providing responsive service through phone and email communication. The ideal candidate is organized, comfortable handling administrative tasks, and able to manage a steady workflow in a weekday office setting.</p><p><br></p><p>Responsibilities:</p><p>• Enter and update member information in the designated portal while verifying accuracy and confirming successful submission of records.</p><p>• Process enrollment-related transactions and maintain eligibility records to support timely and accurate member services.</p><p>• Communicate with vendors and external representatives as needed to resolve routine questions and support service-related follow-up.</p><p>• Prepare, review, and distribute reports that help track operational activity and support day-to-day team needs.</p><p>• Scan, organize, and index documents so files remain accessible, accurate, and properly maintained.</p><p>• Sort and distribute incoming mail and related materials to ensure timely handling of correspondence.</p><p>• Respond to inbound inquiries and email messages with clear, service-focused communication.</p><p>• Support additional order entry, scheduling, and administrative tasks required to keep daily operations running smoothly.</p>
  • 2026-04-24T17:38:43Z
Customer Success Specialist (Bilingual Spanish)
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Organization:</strong></p><p> Our client is a mission-driven nonprofit dedicated to empowering underserved communities and providing critical resources. They are seeking a compassionate and proactive <strong>Bilingual Spanish Customer Success Specialist</strong> to join their team and make a meaningful impact.</p><p><strong>Role Overview:</strong></p><p> The Customer Success Specialist serves as a trusted resource for clients, guiding them through programs and services while ensuring a positive, impactful experience. This role is ideal for someone passionate about helping others, with strong communication skills in both English and Spanish, and a desire to contribute to meaningful work in a nonprofit setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build strong relationships with clients and community members to support engagement and success.</li><li>Guide clients through programs and services, ensuring they have the resources they need.</li><li>Address client inquiries, concerns, and feedback promptly and empathetically.</li><li>Monitor client satisfaction and engagement, identifying opportunities to improve outcomes.</li><li>Maintain accurate records in CRM or database systems to track interactions and outcomes.</li><li>Collaborate with internal teams to resolve issues and implement client-focused solutions.</li><li>Contribute to process improvements to enhance client experiences and organizational impact.</li></ul><p><br></p>
  • 2026-04-03T19:04:10Z
Member Services Representative
  • Baton Rouge, LA
  • onsite
  • Temporary / Contract
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a dedicated Member Services Representative to join our team on a contract basis in Baton Rouge, Louisiana. In this role, you will provide exceptional support to members by addressing inquiries, offering tailored solutions, and promoting financial products and services. This position is well-suited for individuals with a strong background in customer service and experience in banking or financial institutions.<br><br>Responsibilities:<br>• Respond to member inquiries and resolve issues efficiently, ensuring a positive customer experience.<br>• Promote and educate members on financial products and services to meet their needs.<br>• Maintain accurate records of member interactions and transactions in the system.<br>• Handle a high volume of calls in a fast-paced call center environment while maintaining professionalism.<br>• Assist members with account management, including deposits, withdrawals, and balance inquiries.<br>• Collaborate with team members to meet performance goals and service standards.<br>• Uphold compliance with banking regulations and company policies.<br>• Participate in ongoing training to stay updated on financial products and services.<br>• Provide face-to-face customer support as needed, ensuring a personalized approach to service.<br>• Work rotating Saturdays with a flexible day off during the week.
  • 2026-04-10T21:04:12Z
Direct Support Specialist
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a Direct Support Specialist to provide individualized, community-based support that helps clients build independence and reach personal goals in Los Angeles, California. This contract opportunity is ideal for someone who combines compassion with strong organizational skills and enjoys working closely with individuals and families in a field-based setting. In this role, you will deliver practical day-to-day assistance, maintain accurate service records, and partner with a broader support network to promote client success and well-being.</p><p><br></p><p>Responsibilities:</p><p>• Deliver one-on-one support based on each client’s service objectives, adapting assistance to reflect individual strengths, priorities, and developmental needs.</p><p>• Guide clients in building everyday living skills such as job readiness, household management, money handling, communication, and community participation.</p><p>• Help establish and maintain consistent routines that encourage greater self-sufficiency, stability, and confidence.</p><p>• Transport clients safely to appointments, programs, and other community destinations using a personal vehicle while following all safety expectations.</p><p>• Protect and promote each client’s rights, dignity, health, and overall welfare during all interactions and activities.</p><p>• Record service activities and client progress thoroughly, ensuring documentation is timely, accurate, and aligned with required standards.</p><p>• Coordinate effectively with family members, employers, and multidisciplinary support teams to encourage continuity of care and progress toward goals.</p><p>• Participate in scheduled trainings, team meetings, and supervision sessions, and complete additional assigned duties as needed.</p>
  • 2026-04-22T22:08:43Z
Customer Service Representatiive
  • Kent, WA
  • onsite
  • Temporary / Contract
  • 22.00 - 25.00 USD / Hourly
  • <p><strong>Description</strong></p><p>Robert Half is hiring a Customer Service Representative to support our client's customer-facing operations. This contract role is ideal for candidates who thrive in a fast-paced, people-oriented environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely manner.</li><li>Resolve customer issues and escalate complex concerns as needed.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Process orders, returns, and account updates.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul><p><br></p>
  • 2026-04-20T23:38:44Z
Collections Specialist
  • San Antonio, TX
  • onsite
  • Temporary / Contract
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a Collections Specialist to support consumer account recovery efforts for a client in the rental services industry in San Antonio, Texas. This Long-term Contract opportunity is ideal for someone who can combine professionalism, persistence, and strong customer communication to help resolve past-due balances while protecting the customer experience. The person in this role will work closely with internal teams, maintain accurate documentation, and contribute to steady cash flow through effective follow-up and account resolution.<br><br>Responsibilities:<br>• Contact individual customers regarding overdue balances through inbound and outbound communication and guide them toward workable repayment solutions.<br>• Arrange payment plans, confirm customer commitments, and record each interaction thoroughly in the appropriate account systems.<br>• Investigate causes of delinquency, address barriers to payment, and coordinate with customers to resolve disputes affecting account status.<br>• Monitor aging accounts and perform timely follow-up on open items to improve recovery results and reduce outstanding receivables.<br>• Partner with billing and customer support teams to clarify account details, correct discrepancies, and respond to customer concerns.<br>• Evaluate accounts requiring additional action and recommend escalation to outside recovery channels or legal review when appropriate.<br>• Handle collection activities in accordance with applicable federal, state, and local regulations and company policy.<br>• Track progress against collection goals and support department performance by maintaining strong productivity and resolution rates.
  • 2026-04-24T18:14:06Z
Member Services Representative
  • Durham, NC
  • onsite
  • Temporary / Contract
  • 17.00 - 18.00 USD / Hourly
  • We are looking for a motivated and detail-oriented Member Services Representative to join our team in Durham, North Carolina. In this long-term contract role, you will play a key part in delivering top-notch customer service in a fast-paced call center environment. This position is ideal for someone who thrives on assisting others and enjoys working with technology to resolve customer inquiries efficiently.<br><br>Responsibilities:<br>• Handle a high volume of inbound calls, providing prompt and courteous assistance to members.<br>• Address and resolve customer inquiries, ensuring satisfaction and timely follow-up.<br>• Accurately process transactions, including payments and account updates, while adhering to cash handling procedures.<br>• Utilize computer systems to input data, track customer interactions, and manage account information.<br>• Maintain a thorough understanding of company policies and services to provide accurate information to members.<br>• Collaborate with team members to ensure seamless service delivery and support.<br>• Identify and escalate complex issues to the appropriate department for resolution.<br>• Meet or exceed performance metrics, including call handling time and customer satisfaction ratings.<br>• Stay updated on new products, services, and system changes to better assist customers.
  • 2026-04-10T19:28:45Z
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