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864 results for Customer Service Specialist in Html

Member Services Representative

Sacramento, CA
onsite
Temporary / Contract
26.00 - 28.00 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team in Sacramento, California. In this long-term contract role, you will be responsible for delivering exceptional service to members, ensuring their inquiries and concerns are handled efficiently and professionally. If you thrive in a fast-paced environment and enjoy connecting with people, this position offers an excellent opportunity to showcase your customer service skills. Responsibilities: • Respond to inbound calls from members and provide clear and accurate information regarding their inquiries. • Address member concerns with professionalism and empathy, ensuring a positive experience. • Manage patient intake processes efficiently while maintaining attention to detail. • Utilize computer systems, including Salesforce, to document interactions and track member information. • Handle both inbound and outbound calls to resolve issues and assist members effectively. • Demonstrate proficiency in navigating a fast-paced call center environment. • Collaborate with team members to meet service-level agreements and organizational goals. • Provide support to veterans and ensure their specific needs are met with care. • Maintain compliance with all company policies and procedures during member interactions. • Continuously improve processes to enhance the overall member experience.
2026-04-08T18:13:49Z

Contact call center representative

Uxbridge, MA
onsite
Permanent / Full Time
46000.00 - 65000.00 USD / Yearly
We are looking for a customer-focused Contact Call Center Representative (5+ years of experience could be more lead or supervisor level) to support clients and internal branch teams. In this role, you will handle a mix of inbound and outbound communications, resolve account-related concerns, and deliver knowledgeable guidance on consumer banking products and services. The ideal candidate brings strong judgment, clear communication, and the ability to stay organized in a high-volume environment while maintaining service quality and customer satisfaction. Responsibilities:• Manage incoming and outgoing customer calls while delivering detail-oriented service that supports satisfaction, retention, and sales goals.• Provide day-to-day assistance to branch employees through the branch support line, including help with system navigation, procedural questions, online banking resources, and approval follow-up.• Investigate customer concerns thoroughly and take timely action to resolve issues, escalating complex matters when appropriate.• Maintain up-to-date knowledge of deposit accounts, transaction services, internal procedures, and applicable regulatory guidelines to ensure accurate support.• Identify opportunities to recommend relevant consumer banking products and services based on customer needs and current promotional initiatives.• Meet established performance expectations for quality assurance, service levels, accuracy, and cross-selling results in a fast-paced call center setting.• Support additional service operations by providing teller or switchboard coverage when business needs require it.• Use active listening and thoughtful questioning to understand customer concerns, address objections, and guide conversations toward effective solutions. For immediate consideration, Please call me directly 508-205-2127 Eric Lebow
2026-04-24T11:04:05Z

IT Support Specialist

Coconut Creek, FL
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
We are seeking a detail-oriented and customer-focused IT Support Specialist to join our client in Coconut Creek. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.Key Responsibilities:<ul><li>Provide second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li><li>VOIP support & administration </li><li>Server - VMware</li><li>Network support </li></ul>
2026-04-13T20:53:44Z

Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant. Responsibilities: • Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations. • Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times. • Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes. • Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date. • Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows. • Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates. • Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients. • Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed. • Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts. • Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
2026-04-24T20:48:43Z

Technical Services Specialist

Dallas, TX
remote
Temporary / Contract
55.00 - 70.00 USD / Hourly
We are looking for an experienced Technical Services Specialist to support complex liability claims with a focus on Architects and Engineers Errors and Omissions matters. This Long-term Contract position offers the opportunity to handle high-exposure files, guide fair and well-reasoned claim outcomes, and partner with internal and external stakeholders to resolve issues efficiently. Based in Wisconsin, this role may be performed remotely or onsite and includes occasional travel for mediations, settlement conferences, and other claim-related proceedings. Responsibilities: • Oversee a portfolio of complex liability claims, conducting detailed reviews of coverage, liability, damages, and supporting documentation to determine appropriate next steps. • Lead investigations from initial intake through final resolution, ensuring each matter is handled in accordance with policy provisions, regulatory expectations, and company standards. • Negotiate settlements within delegated authority while balancing timely resolution, financial accuracy, and fair treatment of all parties involved. • Partner with outside counsel to shape litigation strategy, monitor case progress, and drive effective outcomes in disputed or highly sensitive matters. • Coordinate the work of external experts and service providers, including legal vendors, consultants, discovery specialists, and technical advisors, to support claim evaluation and defense. • Establish and maintain accurate claim reserves, review developments that may affect exposure, and recommend adjustments to support sound financial forecasting. • Serve as a subject matter resource on specialized liability exposures, sharing insights that strengthen decision-making and promote consistent claim handling practices. • Work closely with underwriting teams to identify emerging or complex risk issues, contributing expertise that supports pricing decisions, policy terms, and client discussions. • Represent the organization in mediations, settlement conferences, industry events, or similar forums, helping maintain strong working relationships and an informed market presence.
2026-04-24T13:33:46Z

Help Desk Analyst - Tier I

Charlotte, NC
onsite
Temporary / Contract
19.00 - 19.00 USD / Hourly
OverviewWe are seeking a reliable and customer-focused IT Help Desk Support Specialist to provide first-level technical support to end users across the organization. In this role, you will be responsible for managing incoming support requests, troubleshooting a variety of hardware and software issues, and ensuring timely resolution or escalation. You will play a key role in maintaining daily IT operations by prioritizing requests, documenting issues accurately, and delivering a high level of customer service. This position is ideal for someone who is detail-oriented, communicates effectively, and thrives in a fast-paced, team-driven environment. Responsibilities<ul><li>Serve as first point of contact for IT support (phone, email, ticketing system)</li><li>Log, track, and prioritize all support requests with accurate documentation</li><li>Troubleshoot and resolve basic hardware, software, and access issues; escalate as needed</li><li>Follow established escalation procedures and service level expectations</li><li>Maintain and update help desk documentation and knowledge base</li><li>Monitor ticket queues and follow up to ensure timely resolution</li><li>Support IT projects and continuous process improvement initiatives </li></ul>
2026-04-24T19:13:45Z

Sales Operations Specialist

Chicago, IL
onsite
Temporary / Contract
24.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Sales Operations Specialist to join our team on a contract basis in Chicago, Illinois. This role plays a vital part in supporting sales processes and ensuring seamless customer interactions. The ideal candidate will be adept at managing the order lifecycle while maintaining high standards of accuracy and communication. The position pays between $24-26/hr - with a permanent salary target of $55,00-65,000. In-House Sales Operations & Customer Support<ul><li>Provide frontline customer support via phone and email for customers, distributors, and internal sales teams.</li><li>Support lead handling and progression, connecting customers with the appropriate internal teams when needed.</li><li>Support the full order lifecycle, including order receipt, review, entry, acknowledgement, changes, and follow-up.</li><li>Enter, validate, and maintain customer orders in SAP or similar ERP systems, ensuring accuracy in pricing, quantities, delivery dates, and customer master data.</li><li>Communicate order confirmations, backorder notifications, and delivery updates to customers and internal stakeholders.</li><li>Escalate urgent or sensitive issues appropriately, recognizing the critical nature of medical device supply.</li><li>Monitor order status, backorders, and partial shipments and proactively communicate delays.</li></ul> Operational & Financial Support<ul><li>Develop a working understanding of customer fulfillment rate, on-time delivery, and service-level performance.</li><li>Build knowledge of inventory concepts such as stock availability, allocation, and backorder management.</li><li>Support invoicing and billing processes, ensuring alignment between orders, shipments, and invoices.</li><li>Assist with pricing discrepancies, credits, returns, and related corrections.</li><li>Understand how invoicing accuracy supports revenue recognition and aging reports.</li></ul> Quality & Compliance Support<ul><li>Collaborate with Quality and Regulatory teams to support complaint handling, documentation, and corrective actions.</li><li>Follow quality procedures and SOPs aligned with medical device and regulated industry requirements.</li><li>Support initiatives related to traceability, documentation accuracy, and customer feedback.</li></ul>
2026-03-31T15:53:42Z

Order Entry Specialist

Bethlehem, PA
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
Are you an organized, detail-oriented professional seeking a dynamic administrative role? Robert Half is looking for an Order Entry Specialist to process customer orders accurately and efficiently, support sales operations, and deliver top-notch service to clients. Responsibilities:<ul><li>Accurately enter customer orders into our system, ensuring all data is complete and correct</li><li>Review and verify order information, resolving any discrepancies with customers or internal teams</li><li>Coordinate with shipping, inventory, and sales departments to ensure timely delivery of products</li><li>Track order status and follow up on outstanding items or issues as needed</li><li>Handle customer inquiries related to orders via phone and email in a prompt, professional manner</li><li>Maintain meticulous digital and physical filing systems for orders and supporting documentation</li><li>Process returns, replacements, and order adjustments according to company policies</li></ul>
2026-04-16T15:33:42Z

Case Specialist

San Diego, CA
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for a Case Specialist to support client service operations in California. This is a Contract position focused on coordinating case-related activities, communicating with social service partners, and helping individuals access needed support. The ideal candidate brings strong administrative skills, sound judgment, and the ability to manage multiple case files accurately in a fast-paced environment. Responsibilities: • Coordinate daily case support activities by communicating with clients, social service contacts, and other involved parties to move cases forward effectively. • Review documentation and case records for accuracy, completeness, and next-step follow-up needed to support timely processing. • Partner with team members to prepare and submit applications, ensuring required information is gathered and organized correctly. • Provide case management assistance and connect individuals to housing-related resources and other appropriate community services. • Respond to routine questions about case status, required documents, and general process details in a thorough and timely manner. • Maintain organized case files by updating records consistently and monitoring progress through completion. • Track follow-up actions related to payment release activities and help ensure supporting materials are processed properly. • Contribute to office operations by assisting with administrative assignments and special projects as needed.
2026-04-23T22:13:47Z

Call Center Representative

Falls Church, VA
onsite
Temporary / Contract
21.00 - 23.00 USD / Hourly
We are seeking a customer-focused Call Center Representative to join our client’s team and deliver a positive customer experience. We value innovation, professionalism, and a positive work environment. You will be working onsite Monday to Friday. Responsibilities:<ul><li>Answer inbound calls and respond to customer inquiries in a professional and courteous manner.</li><li>Assist customers by providing information about products, services, and account information.</li><li>Resolve issues, escalate complex cases when necessary, and ensure customer satisfaction.</li><li>Accurately document customer interactions in the system.</li><li>Meet established performance metrics for call quality, productivity, and customer satisfaction.</li></ul>
2026-04-10T18:04:24Z

Financial and Advisor Specialist

New Gloucester, ME
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Financial and Advisor Specialist to join a Contract team supporting students in New Gloucester, Maine. In this role, you will serve as a key point of contact for learners who need help understanding academic pathways, planning course schedules, and navigating financial aid-related questions. This position is well suited for someone who combines strong customer service instincts with confidence in advising conversations and administrative follow-through. The assignment offers the opportunity to contribute in a fast-paced office setting while delivering a positive student experience. Responsibilities: • Guide students through course planning and registration decisions by providing clear, timely advising support. • Respond to questions related to financial aid processes, payment matters, and available student support resources. • Discuss academic programs and potential career paths so students can make informed enrollment decisions. • Handle high-volume phone and in-person interactions with professionalism, empathy, and accuracy. • Complete account-related administrative tasks, maintain records, and support day-to-day office operations. • Assist with payment-related inquiries and help ensure student information is processed correctly. • Partner with the advising team to deliver consistent service and escalate complex student concerns when needed. • Support on-site operations by contributing to an organized, responsive, and student-focused office environment.
2026-04-24T18:14:06Z

Call Center Representative

Middle River, MD
onsite
Temporary to Hire
17.00 - 20.00 USD / Hourly
We are looking for a dedicated Call Center Representative to join our team in Middle River, Maryland. In this Contract to permanent position, you will play a key role in providing exceptional customer service within a fast-paced and dynamic call center environment. Your ability to communicate effectively, multitask, and solve problems will be critical to ensuring customer satisfaction and maintaining our high service standards. Responsibilities: • Manage a high volume of inbound calls with professionalism and a customer-first approach. • Address customer inquiries, provide detailed information about products or services, and offer effective solutions. • Utilize multiple computer systems and applications to gather and update customer information efficiently. • Maintain a positive attitude while handling customer concerns and resolving issues empathetically. • Accurately document customer interactions and ensure accounts are updated in the system. • Collaborate with team members and other departments to resolve complex issues and enhance customer experiences. • Meet and exceed performance metrics and quality standards as outlined by the company. • Stay informed about company policies, product offerings, and industry trends to better assist customers.
2026-04-16T13:43:45Z

Collections Specialist

Merrick, NY
onsite
Temporary to Hire
26.00 - 28.00 USD / Hourly
Our client is seeking a temp-to-hire Accounts Receivable / Collections Specialist with a blended background in accounts receivable and collections. This role is ideal for a professional who can balance strong financial skills with excellent customer service and relationship management. Key Responsibilities:<ul><li>Manage accounts receivable processes, including invoicing, payment posting, and account reconciliation</li><li>Perform commercial and/or consumer collections activities in a professional and customer-focused manner</li><li>Follow up on past-due accounts by phone and email while maintaining positive client relationships</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li>Communicate effectively with customers and internal departments regarding account status</li><li>Maintain accurate records of collection efforts and payment activity</li><li>Support cash applications and other accounting-related tasks as needed</li></ul>
2026-04-24T20:38:41Z

Client Accounts Specialist

San Francisco, CA
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. For immediate consideration, please contact Leon Chang directly via Linked-In. Responsibilities:Invoice Management: Prepares and posts client invoices per attorney revisions and client guidelines.Cash Application: Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.Bank Deposits: Organizes and deposits checks into correct accounts.Trust Accounts: Records deposits, transfers, and withdrawals for client and state bar trust accounts.Recordkeeping: Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.Reporting: Provides accrual, budget, and rate data to attorneys/clients as requested.Expense Processing: Records third-party expenses and disbursements in expense systems.Account Management: Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.Collections Support: Assists with collection efforts when needed.
2026-03-27T15:44:06Z

Bilingual Call Center Representative

San Diego, CA
onsite
Temporary / Contract
18.00 - 21.00 USD / Hourly
Our company is seeking a Bilingual Call Center Representative who is fluent in both English and Spanish. This role is ideal for professionals who excel at delivering exceptional customer service, communicating clearly in both languages, and resolving customer needs in a fast-paced environment. Responsibilities:<ul><li>Answer inbound calls and make outbound calls to clients in both English and Spanish.</li><li>Provide prompt and accurate information, resolve customer issues, and document all interactions in the CRM system.</li><li>Assist customers with inquiries regarding products, services, and account details.</li><li>Escalate complex issues to the appropriate department when needed.</li><li>Maintain professionalism, empathy, and adherence to company policies at all times.</li><li>Identify opportunities for process improvements based on customer feedback.</li></ul>
2026-04-16T22:08:44Z

Patient Access Specialist

Nashua, NH
onsite
Temporary to Hire
17.25 - 20.25 USD / Hourly
3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry. Responsibilities: • Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.• Adhere to organizational policies while delivering exceptional customer service with compassion.• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.
2026-04-24T13:03:44Z

Consumer Lending Specialist

Albany, NY
onsite
Temporary / Contract
23.00 - 26.00 USD / Hourly
Consumer Lending Specialists – Albany, NY (Onsite)Mary Christman and Gabrielle Maisonet are partnering with a highly reputable, well‑established financial institution in the Capital Region looking to add Consumer Lending Specialists to their member‑focused lending team.This contract‑to‑hire role is perfect for someone who loves helping people, thrives in a fast‑paced environment, has a keen eye for detail, and wants to work for an organization that genuinely gives back to the community it serves. In this role, you’ll guide members through the full lending process—from application, to partnering with underwriting for loan approvals, to supporting the closing. If you bring warmth, professionalism, and strong customer service instincts, you’ll thrive here! What You’ll Be Doing• Assisting members via phone, email, text, and in person through the lending process• Processing loan applications and gathering required documentation• Completing initial underwriting steps (training provided)• Maintaining accurate and organized loan files• Preparing files for underwriting review and coordinating closings• Explaining loan terms and next steps in a friendly, supportive way• Contributing to a team focused on service, accuracy, and community impact You’ll Thrive If You…• Bring strong customer service or call center experience• Communicate clearly, warmly, and professionally• Enjoy helping members make confident financial decisions• Are detail‑oriented, organized, and comfortable multitasking• Have essential Excel/Word skills and an analytical mindset — attention to details is key• Are eager to learn — lending experience is prefered, but not required! Why You’ll Love It• Steady Monday–Friday schedule• Warm, community‑focused culture• Supportive onboarding and hands‑on learning• Clear long‑term growth potential in lending and underwriting If you're dependable, people‑centered, and excited for a role where you can make a meaningful impact each day, we’d love to connect with you.📞 Reach out today — 518‑462‑1430.Thank you, and talk soon!
2026-03-26T14:33:44Z

Patient Access Specialist

Racine, WI
remote
Temporary / Contract
18.00 - 18.00 USD / Hourly
We are looking for a Patient Access Specialist to support front-end registration and patient service operations in Racine, Wisconsin. This Long-term Contract position focuses on creating a welcoming experience for patients while ensuring accurate intake, scheduling, and insurance-related documentation. The ideal candidate is organized, service-driven, and comfortable handling a high volume of calls, clerical tasks, and detailed record updates in a healthcare setting. Responsibilities: • Welcome patients professionally, gather required demographic and coverage details, and complete registration records with a high level of accuracy. • Coordinate appointment scheduling and rescheduling activities while helping patients understand next steps, required documents, and visit preparation instructions. • Manage inbound and outbound calls to address questions related to appointments, billing matters, insurance verification, deductibles, copays, and medical coverage. • Maintain clear and timely documentation in computer systems, ensuring patient information, forms, labels, and related records are properly entered and organized. • Support reception and general administrative operations by handling paperwork, typing, scanning, and other clerical duties that keep daily workflows running smoothly. • Explain office procedures and financial policies to patients, and assist with routine payment-related inquiries or ad hoc financial tasks as needed. • Work closely with internal teams to confirm protocol-related requirements, communicate updates, and help optimize patient access processes and service quality. • Follow established guidelines for confidentiality, documentation standards, and department procedures while delivering consistent customer service in a fast-paced environment.
2026-04-23T16:18:42Z

Customer Service

Racine, WI
remote
Temporary / Contract
19.00 - 19.00 USD / Hourly
BotJob Description: Contract-to-Hire Application Processor (Nonprofit Organization – Racine, WI)Overview: Join a mission-driven nonprofit organization in Racine, WI as an Application Processor (Contract-to-Hire). This essential administrative role provides critical support to our community by reviewing applications, maintaining accurate data, and delivering excellent customer service.Key Responsibilities:<ul><li>Review and process incoming applications for eligibility, completeness, and compliance with organizational guidelines.</li><li>Perform accurate data entry of application details into electronic systems and databases.</li><li>Respond to applicant inquiries via phone, email, and in person, providing professional and empathetic customer service.</li><li>Schedule appointments for applicants and clients, coordinating calendars and sending confirmations.</li><li>Maintain confidential records and uphold privacy standards in accordance with nonprofit policies.</li><li>Collaborate with internal staff and external stakeholders to resolve application issues and ensure timely support.</li><li>Assist with general office tasks and administrative support as needed.</li></ul>Contract-to-Hire Details: This role starts as a contract position with the intention to convert to full-time based on performance and organizational needs.Ready to make a difference? Apply today and help support our nonprofit’s community impact.
2026-04-09T21:43:45Z

Benefits Specialist

Dalton, GA
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
Benefits Administrator (Bilingual Preferred)Contract-to-Hire | Corporate Office | Nationwide Manufacturing Organization Are you a customer-focused professional who thrives in a fast-paced, people-first environment? Do you enjoy helping others understand and maximize their benefits? We’re partnering with a leading nationwide manufacturing company to find a Benefits Administrator who is passionate about delivering exceptional service and making a meaningful impact on employees’ lives. This is an exciting opportunity to join a collaborative corporate team where your expertise in customer support, benefits administration, and systems navigation will directly support employees and their families. As a Benefits Administrator, you will serve as a key point of contact for employees, HR partners, and family members—providing guidance and support across health and total rewards programs.<ul><li>Manage inbound and outbound calls through the Genesys service center platform</li><li>Respond to employee inquiries via a shared email inbox with professionalism and accuracy</li><li>Deliver high-level customer service on health plan and total rewards benefits</li><li>Process and manage benefit change events within Workday (HRIS system)</li><li>Utilize carrier portals to verify eligibility, request ID cards, and review claims</li><li>Ensure timely and accurate handling of benefit-related tasks and documentation</li><li>Partner with internal HR teams to resolve complex or escalated issues</li></ul>What You Bring (Top Must-Haves)<ul><li>Strong Customer Service Experience</li><li>Proven ability to handle high-volume calls, including escalations, while maintaining professionalism and a solutions-oriented mindset</li><li>HRIS & Systems Proficiency</li><li>Experience navigating systems like Workday (or similar HRIS platforms) to retrieve, manage, and update employee information</li><li>Exceptional Multitasking & Time Management Skills</li><li>Ability to prioritize competing tasks, manage deadlines, and stay organized in a dynamic environment</li></ul>Preferred Qualifications<ul><li>Bilingual in English and Spanish (highly preferred)</li><li>Experience or working knowledge of employee benefits (health plans, eligibility, claims, etc.)</li><li>Familiarity with service center environments and ticketing systems</li></ul>Who Will Thrive Here We’re looking for someone who is:<ul><li>Personable and approachable – builds trust quickly with employees and teammates</li><li>An active listener – understands concerns and responds thoughtfully</li><li>A team player – collaborates well and supports shared goals</li><li>Proactive and solution-driven – takes initiative and follows through</li><li>Receptive to feedback – committed to continuous improvement</li><li>Sound in judgment – handles sensitive information with care and professionalism</li></ul>Why This Opportunity?<ul><li>Join a stable, growing organization with a nationwide presence</li><li>Gain exposure to corporate HR and benefits operations</li><li>Work in a collaborative, supportive team environment</li><li>Opportunity to transition into a long-term role</li></ul>If you’re ready to bring your customer service expertise and benefits knowledge to a role where you can truly make a difference, we’d love to connect with you.
2026-04-10T21:33:43Z

Customer service agent

Coppell, City of (tx), TX
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
About the RoleWe’re seeking a Bilingual Customer Service Agent to support customers in both English and Spanish. This role focuses on delivering exceptional service, resolving inquiries efficiently, and maintaining a positive customer experience across phone, email, and/or chat channels.Key Responsibilities<ul><li>Respond to customer inquiries in English and Spanish via phone, email, and chat</li><li>Resolve issues related to accounts, orders, billing, or general support</li><li>Accurately document interactions in CRM or ticketing systems</li><li>Follow established processes while meeting service-level expectations</li><li>Escalate complex issues as needed and ensure timely follow-up</li></ul>
2026-04-15T19:24:05Z

Accounts Receivable Specialist

Plano, TX
remote
Temporary / Contract
25.00 - 28.00 USD / Hourly
An Accounts Receivable Specialist is responsible for managing incoming payments and ensuring that a company receives payments for goods and services on time. This role focuses on invoicing, collections, and maintaining accurate records of customer accounts to support healthy cash flow.Key Responsibilities<ul><li>Generate and issue customer invoices accurately and in a timely manner</li><li>Monitor accounts to identify outstanding balances and overdue payments</li><li>Process incoming payments (checks, ACH, credit cards)</li><li>Reconcile customer accounts and resolve billing discrepancies</li><li>Follow up with customers on past-due accounts and collections</li><li>Maintain detailed and organized records of all receivable transactions</li><li>Prepare aging reports and assist in cash flow forecasting</li><li>Collaborate with sales and customer service teams to resolve payment issues</li><li>Assist with month-end closing and reporting activities</li><li>Ensure compliance with company policies and financial procedures </li></ul>
2026-04-15T14:38:44Z

Service Coordinator Specialist

Lowell, MA
onsite
Temporary / Contract
23.75 - 26.50 USD / Hourly
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction. Responsibilities: • Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication. • Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details. • Update and re-estimate contracts to reflect current labor rates and service needs. • Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks. • Resolve customer issues and secure agreement before renewal deadlines. • Maintain an organized list of customers and track annual renewal dates. • Identify opportunities to expand services or cross-sell products based on customer needs. • Collaborate with internal teams to improve service delivery and address customer concerns. • Provide regular updates during sales meetings regarding the status of renewals. • Conduct in-person meetings with customers as required to strengthen relationships and address needs.
2026-04-03T11:53:47Z

Customer Service Rep

Enola, PA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We’re partnering with a company in the Enola area that’s looking to add dependable and customer‑focused Customer Service Representatives to their team. This is a great opportunity for someone who enjoys helping others and wants steady work in a professional environment. What You’ll Be Doing<ul><li>Answering inbound customer calls</li><li>Assisting customers with questions, concerns, and requests</li><li>Entering and updating information accurately in the system</li><li>Providing friendly, professional support on every interaction</li></ul>
2026-04-13T18:04:06Z

Solution Center Representative

Indianapolis, IN
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for a seasonal Solution Center Representative to join our team in Indianapolis, Indiana. In this contract role, you will provide exceptional service to a national network of schools, acting as a key point of contact for curriculum support and troubleshooting. This is an excellent opportunity to make a meaningful impact in the educational sector while honing your customer service and problem-solving skills. This role requires work onsite at our headquarters for at least the first six weeks. The hours for this role are Monday–Friday, 12:00 PM–9:00 PM. Responsibilities:• Deliver outstanding customer service by guiding schools through the implementation of curriculum and support services.• Address and resolve inquiries related to program details, curriculum support, order status, and school registrations.• Provide technical assistance on basic IT issues, system navigation, and software or equipment troubleshooting.• Identify and recommend opportunities for additional services or new product offerings.• Collaborate with team members to resolve complex issues and ensure customer satisfaction.• Maintain detailed records of customer interactions and activities using a Customer Relationship Management (CRM) tool.• Perform administrative tasks and support various team projects as needed.• Meet performance metrics related to service quality, productivity, and response times.• Stay informed about emerging trends and innovative practices to enhance service delivery.
2026-04-08T15:08:50Z

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