Search jobs now Find the right job type for you Create a job alert Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Job Market Outlook Press Room Tech insights Labor market overview AI in recruiting Navigating the AI era Staffing for small businesses Cost of a bad hire Browse jobs Find your next hire Our locations

Add your latest resume to match with open positions.

833 results for Customer Service Specialist in Html

Call Center Specialist
  • Louisville, KY
  • onsite
  • Temporary to Hire
  • 17.00 - 18.49 USD / Hourly
  • <p>We are looking for dedicated Call Center Specialists for a growing team in Louisville, Kentucky. As part of a small but expanding call center, you will play a crucial role in providing exceptional customer service to customers while utilizing specialized software. This is a Contract to Hire position, offering a dynamic opportunity to transition into a permanent role based on performance. The hours for the Call Center Specialist are Monday - Friday: 8am-4:30pm onsite.</p><p><br></p><p><u>Responsibilities of the Call Center Specialist:</u></p><p>• Handle incoming calls professionally and address inquiries with accuracy and efficiency.</p><p>• Utilize call center software, including Yardi, to document interactions and resolve issues.</p><p>• Proactively follow up on concerns, ensuring timely resolutions and effective communication.</p><p>• Escalate unresolved matters to the appropriate departments for further assistance.</p><p>• Maintain detailed and accurate records of customer interactions in the system.</p><p>• Defuse challenging situations with irate customers, ensuring a positive customer experience.</p><p>• Verify and update customer information in internal databases.</p><p>• Collaborate with team members to improve processes and support organizational growth.</p>
  • 2026-04-03T17:28:46Z
Customer Success Specialist
  • Champlin, MN
  • onsite
  • Permanent / Full Time
  • 45000.00 - 55000.00 USD / Yearly
  • We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience.<br><br>Responsibilities:<br>• Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction.<br>• Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines.<br>• Handle customer inquiries, prepare quotations, and initiate purchase orders with precision.<br>• Process orders, changes, and returns in accordance with company policies and procedures.<br>• Foster strong relationships with customers by delivering friendly and attentive support.<br>• Calculate pricing, discounts, shipping fees, and sales margins efficiently.<br>• Investigate and resolve customer concerns such as product quality issues or shipment delays.<br>• Recommend additional products and services to customers and close sales opportunities.<br>• Perform administrative tasks, including maintaining customer records and organizing order documentation.
  • 2026-04-03T13:23:46Z
Customer Service Rep
  • Worcester, MA
  • onsite
  • Permanent / Full Time
  • 52000.00 - 56000.00 USD / Yearly
  • <p>We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately through data entry and maintain order records.</p><p>• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.</p><p>• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.</p><p>• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.</p><p>• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.</p><p>• Interact with external carriers to confirm load availability and coordinate customer pickups.</p><p>• Maintain and update customer databases to manage advanced shipping notices and routing requests.</p><p>• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.</p><p>• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes.</p><p><br></p><p><br></p><p><strong><em><u>**For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **</u></em></strong></p>
  • 2026-04-13T11:28:43Z
Client Services Specialist
  • Boston, MA
  • onsite
  • Temporary / Contract
  • 30.00 - 32.00 USD / Hourly
  • This position supports the Investment Consulting Services team with a blend of operational and administrative responsibilities. <br> The role acts as a liaison with investment managers, vendors, custodians, and clients, handling client paperwork (brokerage accounts, agreements, trade authorizations), tracking and logging financial transactions, and coordinating compliance for client documentation. Additional duties include preparing tax packages, supporting client meetings, organizing financial documents, and facilitating communications between clients and staff. <br> Key Qualifications & Experience to Target: Associate’s Degree or higher (Bachelor’s preferred but not required). Minimum 2 years of administrative support experience in a detail oriented services environment; prior experience in wealth management, investment, or tax/accounting firms is strongly preferred. Strong client service orientation, professionalism, and teamwork mindset. High attention to detail, process-orientation, and ability to manage transactional accuracy/compliance. Proven ability to manage multiple deadlines independently and proactively. Superior communication skills (both verbal and written) for working with internal and external stakeholders of varying seniority. Advanced proficiency in Microsoft Excel and PowerPoint. Solid experience with Teams, Word, and Outlook. Demonstrated experience tracking transactions, preparing or filing sensitive client documentation, and organizing meetings/materials. Comfort working in a fast-paced, high-accountability environment.
  • 2026-04-20T20:23:45Z
Process Support Specialist
  • Shakopee, MN
  • remote
  • Temporary / Contract
  • 24.00 - 25.00 USD / Hourly
  • <p>Join a high-volume Customer Service team as an Order Entry & Ecommerce Specialist. You will play a key role in processing quotes, orders, and supporting both internal sales teams and external customers. This is a dynamic role where priorities shift daily. If you thrive in a fast-paced environment and take pride in delivering accurate, timely support, this is a great opportunity to make an immediate impact. We’re looking for someone who is adaptable, detail-oriented, and motivated to contribute to a collaborative team where great service truly matters.</p><ul><li>Enter quotes and orders into Salesforce; majority of work is data entry</li><li>Create and manage users for the ecommerce platform (e-shop)</li><li>Provide day-to-day customer service and administrative support, including order entry and responding to customer inquiries via the ticketing system (Freshdesk)</li><li>Ensure accuracy of pricing, freight information, and completion of order quality assurance</li><li>Support sales teams by preparing quotes and sending approvals</li><li>Assist with process support, including credits, returns, and web shop setups</li><li>Handle incoming calls (5–10 daily) via phone queue</li><li>Participate in internal Teams meetings</li><li>Adapt to changing tasks, supporting various administrative needs as required</li></ul><p><br></p>
  • 2026-04-21T21:38:43Z
Customer Experience Specialist
  • Overland Park, KS
  • onsite
  • Temporary / Contract
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a highly motivated Customer Experience Specialist for a client in Overland Park, Kansas. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer support by addressing inquiries, resolving concerns, and fostering positive relationships. This position is perfect for someone who thrives in a collaborative environment and is dedicated to delivering excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with customers, internal teams, and external stakeholders to enhance program satisfaction and usage.</p><p>• Handle customer inquiries and concerns with professionalism, ensuring timely and accurate resolutions.</p><p>• Escalate unresolved issues to the appropriate teams or leadership when necessary.</p><p>• De-escalate challenging interactions while maintaining a high standard of customer service.</p><p>• Document customer interactions, feedback, and complaints accurately in the system.</p><p>• Meet or exceed established performance metrics, including service level agreements (SLAs) and departmental standards.</p><p>• Participate actively in training sessions and provide constructive feedback to improve processes and documentation.</p><p>• Collaborate with leadership and team members to enhance program satisfaction and implement actionable insights from client reviews.</p><p>• Adapt positively to organizational changes and provide support for new program implementations.</p><p>• Complete daily administrative tasks such as billing preparation, account updates, and onboarding processes efficiently. </p>
  • 2026-04-13T15:08:41Z
Bilingual Customer Service Agent
  • Arlington, TX
  • remote
  • Temporary / Contract
  • 19.00 - 21.00 USD / Hourly
  • Robert Half is hiring a Bilingual Customer Service Representative (English/Spanish) for a full‑time, onsite opportunity in Arlington. This role is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast‑paced environment. <br> What You’ll Be Doing: Handle inbound customer inquiries via phone, email, and/or chat Provide support in both English and Spanish Resolve customer questions, concerns, and service issues professionally Accurately document interactions and update internal systems Work closely with internal teams to ensure high‑quality customer support
  • 2026-04-22T15:13:51Z
Senior Support Specialist
  • Beverly Hills, CA
  • onsite
  • Temporary / Contract
  • 35.63 - 41.25 USD / Hourly
  • <p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.</p><p>• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.</p><p>• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.</p><p>• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.</p><p>• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.</p><p>• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.</p><p>• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.</p><p>• Coordinate schedules for routine IT projects and ensure timely delivery of support services.</p><p>• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.</p>
  • 2026-04-03T16:18:46Z
Call Center Specialist
  • Brentwood, TN
  • onsite
  • Temporary / Contract
  • 19.95 - 23.10 USD / Hourly
  • <p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p><p><br></p><p><br></p><p>Equal Opportunity Employer</p><p>We are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.</p>
  • 2026-04-14T16:15:23Z
Customer Experience Specialist
  • Ann Arbor, MI
  • onsite
  • Temporary / Contract
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a Customer Experience Specialist to provide detail-oriented and customer-focused support during a university commencement event. This is a contract position based in Ann Arbor, Michigan, where you will play a key role in ensuring the event runs smoothly and graduates and guests have an exceptional experience.<br><br>Responsibilities:<br>• Guide graduating students in completing their index cards and assist photographers with organizing and calling graduates to the stage.<br>• Manage line control by directing students to their designated areas, maintaining order, and verifying names against lists as graduates are announced.<br>• Distribute and collect name cards for graduates, ensuring accuracy and efficiency throughout the process.<br>• Hand out business cards and assist with the organization, setup, and breakdown of event equipment.<br>• Provide clear communication and support to guests, answering questions and addressing any concerns promptly.
  • 2026-04-06T00:48:45Z
Customer Success Specialist
  • Meridian, ID
  • onsite
  • Temporary / Contract
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a dedicated Customer Success Specialist to join our team in Meridian, Idaho. In this long-term contract position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving connectivity issues, and providing exceptional support. This is an excellent opportunity to apply your administrative and communication skills in a dynamic and customer-focused environment.<br><br>Responsibilities:<br>• Respond promptly and with attention to detail to customer inquiries through email and other communication channels.<br>• Assist customers in resolving connectivity issues and troubleshooting technical problems.<br>• Manage multiple browsers and tools efficiently to ensure accurate and timely responses.<br>• Maintain detailed records of customer interactions and follow-ups in the system.<br>• Provide administrative support by streamlining processes and ensuring adherence to operational procedures.<br>• Collaborate with internal teams to address customer concerns and provide effective solutions.<br>• Communicate updates and resolutions to customers in a clear and detail-oriented manner.<br>• Offer guidance on administrative procedures to enhance the customer experience.<br>• Utilize Microsoft Outlook to manage correspondence and organize tasks effectively.<br>• Contribute to continuous improvement initiatives by identifying areas for operational enhancement.
  • 2026-04-09T15:08:47Z
Account Services Representative
  • Austin, TX
  • remote
  • Temporary / Contract
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for an Account Services Representative to be responsible for processing high-volume daily order entry and billing transactions with exceptional accuracy and attention to detail. This role serves as a key liaison between customers, the sales force, and internal departments to resolve issues related to orders, billing, accounts receivable, and returns while maintaining strong customer relationships. The position requires excellent organization, communication, and problem-solving skills in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>·        Process multiple daily order entry and billing transactions with a high level of accuracy and attention to detail.</p><p>·        Resolve issues related to orders, billing discrepancies, accounts receivable, and returns in a timely and professional manner.</p><p>·        Maintain and update customer accounts, ensuring data accuracy and proper documentation.</p><p>·        Communicate directly with the sales force, internal departments, and clients to pursue and resolve order- and account-related issues.</p><p>·        Provide high-quality customer service while meeting quality standards and customer satisfaction expectations.</p><p>·        Demonstrate strong follow-up skills to ensure issues are fully resolved.</p><p>·        Maintain composure and professionalism during high-volume or stressful situations.</p><p>·        Support business needs by working beyond standard hours when required.</p>
  • 2026-04-20T13:48:49Z
Tax Services Specialist
  • Rochester, NY
  • remote
  • Temporary / Contract
  • 22.00 - 23.00 USD / Hourly
  • We are looking for an organized and customer-focused Tax Services Specialist to join our team in Rochester, New York. In this role, you will handle a variety of tax-related tasks while ensuring accuracy and efficiency in a fast-paced environment. The ideal candidate will possess strong communication and problem-solving skills, along with the ability to prioritize and meet deadlines. This is a long-term contract position offering the opportunity to contribute to a dynamic and detail-oriented team.<br><br>Responsibilities:<br>• Address outstanding issues promptly to meet service level agreements and maintain client satisfaction.<br>• Build and enhance knowledge of company products, policies, and procedures to provide accurate support.<br>• Organize and prioritize daily tasks to meet time-sensitive deadlines and ensure smooth workflow.<br>• Support clients with tax filings, payments, account registrations, and agency-related inquiries.<br>• Conduct research and resolve tax notices efficiently while maintaining thorough documentation.<br>• Enter and verify data, create spreadsheets, and ensure accuracy in all records.<br>• Utilize systems such as Oracle, Salesforce, and Microsoft Office to streamline processes and manage workloads.<br>• Uphold company values of integrity, innovation, accountability, and respect in all interactions.<br>• Collaborate with internal teams and external clients to deliver exceptional service.<br>• Perform additional duties as assigned to support team and client needs.
  • 2026-04-23T13:03:44Z
Call Center Specialist
  • New Orleans, LA
  • onsite
  • Temporary to Hire
  • 17.00 - 19.00 USD / Hourly
  • <p>We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.</p><p>• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.</p><p>• Maintain detailed and organized records of customer interactions using customer service software.</p><p>• Collaborate with team members to resolve issues and enhance service delivery.</p><p>• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.</p><p>• Assist with office-related tasks, such as data entry and documentation management.</p><p>• Stay informed about affordable housing policies and apply this knowledge to support clients.</p><p>• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.</p><p>• Monitor and report recurring issues to improve processes and customer experiences.</p><p>• Ensure compliance with organizational and industry standards in all interactions.</p>
  • 2026-04-14T20:18:48Z
Customer Experience Specialist
  • Woodbridge, NJ
  • onsite
  • Temporary / Contract
  • 21.85 - 25.30 USD / Hourly
  • <p>We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis. This part-time role involves providing excellent service to customers by assisting with account setup, addressing inquiries, and ensuring a positive experience. This position requires someone who is detail oriented and thrives in a customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers with setting up new accounts and provide guidance throughout the process.</p><p>• Address customer inquiries and resolve issues promptly and professionally.</p><p>• Deliver exceptional customer service to ensure satisfaction and foster loyalty.</p><p>• Maintain accurate records of customer interactions and account details using CRM tools.</p><p>• Collaborate with team members to improve service processes and customer experiences.</p><p>• Utilize Microsoft Excel and other tools to compile and analyze customer data.</p><p>• Stay informed about company products, services, and policies to provide accurate information.</p><p>• Uphold a business casual dress code to maintain a neat appearance.</p><p>• Ensure compliance with all relevant regulations and company standards.</p><p>• Contribute to team goals by supporting day-to-day operations and initiatives.</p>
  • 2026-04-07T20:08:48Z
Business Support Specialist
  • Albany, NY
  • onsite
  • Temporary / Contract
  • 19.00 - 20.00 USD / Hourly
  • <p>Business Support Specialist – Albany, NY (Long-Term Contract)</p><p><br></p><p>We’re seeking highly organized and detail-oriented Business Support Specialists to join our team in Albany, New York. In this long-term contract role, you’ll work within our service center, specializing in finance, human resources, or support services. This position emphasizes cross-training and adaptability, allowing you to contribute across multiple service areas as needed.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process transactions in finance, HR, or support services, following established procedures and service level agreements.</li><li>Apply working knowledge of relevant policies and procedures to ensure accuracy and compliance.</li><li>Respond to inquiries and resolve issues through the call center and ticketing system.</li><li>Investigate and correct complex processing errors to maintain data integrity.</li><li>Analyze data to support audits and improve operational practices.</li><li>Provide professional, responsive customer service.</li><li>Identify user needs and recommend system or process enhancements.</li><li>Assist with audit reviews and evaluations.</li><li>Collaborate with team members to manage workload across service lines.</li><li>Ensure clear, timely, and accurate communication, including email correspondence.</li></ul><p>Call Mary Christman or Gabrielle Maisonet at 518-462-1430 to learn more and share your interest. We look forward to connecting!</p>
  • 2026-04-22T15:13:51Z
Customer Service Phone Representative
  • Rock Island, IL
  • onsite
  • Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>Customer Service Phone Representative </strong></p><p><strong>Hybrid | Insurance Services | People-Focused Role</strong></p><p><br></p><p>We're partnering with a highly regarded insurance organization that is expanding its customer operations team to support increased demand. These short‑term engagements (with strong potential to extend) are mission‑critical — helping reduce customer wait times and ensuring policyholders receive timely, thoughtful support.</p><p><br></p><p>This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting and is ideal for empathetic communicators who enjoy helping others by phone. If you’re someone who can listen, analyze, and guide customers through important questions with professionalism and care, this role provides for meaningful work and clear processes.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Support customers primarily by phone (with some written communication)</li><li>Assist with billing, account, and product‑related questions</li><li>Analyze member accounts and process updates (beneficiaries, coverage, payment methods, etc.)</li><li>Use sound judgment and problem‑solving skills to resolve complex situations</li></ul><p><br></p><p><strong>Why Candidates Choose This Team</strong></p><ul><li>Hybrid flexibility after training</li><li>Ongoing learning and development opportunities</li><li>Predictable work hours with rotating start times</li><li>Supportive leadership and strong team culture</li></ul><p><br></p>
  • 2026-04-17T21:23:45Z
Call Center Specialist
  • New Orleans, LA
  • onsite
  • Temporary to Hire
  • 16.67 - 18.67 USD / Hourly
  • <p>We are looking for a dedicated Call Center Specialist to join our team in New Orleans, Louisiana. This is a short-term contract position with the potential for a permanent role within the non-profit sector, offering an excellent opportunity to grow your career while making a meaningful impact. In this role, you will provide exceptional support to clients, ensuring their needs are met with professionalism and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and inquiries, providing accurate and timely information to clients.</p><p>• Assist clients with questions related to affordable housing programs, including Housing Choice Vouchers and LIHTC.</p><p>• Maintain detailed records of client interactions using customer service software.</p><p>• Resolve client concerns and escalate complex issues to the appropriate department when necessary.</p><p>• Collaborate with team members to ensure consistent and high-quality service delivery.</p><p>• Provide guidance on housing program eligibility and application processes.</p><p>• Follow established protocols and procedures to maintain compliance with organizational standards.</p><p>• Participate in ongoing training to stay updated on policies, systems, and best practices.</p><p>• Communicate effectively with clients, demonstrating empathy and professionalism.</p><p>• Support administrative tasks such as data entry and document management as needed.</p>
  • 2026-04-14T20:18:48Z
HR Specialist
  • Appleton, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 22.00 USD / Hourly
  • <p>Our client is seeking a detail-oriented and customer-focused HR Service Center Representative to support employees across the organization. This role serves as a key point of contact for HR-related inquiries and plays an important part in ensuring accurate, timely, and professional service delivery. The ideal candidate thrives in a fast-paced environment, values confidentiality, and is comfortable navigating multiple systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for employee HR-related questions and requests</li><li>Respond to and manage inquiries related to benefits, payroll, compensation, time off, and general HR policies</li><li>Track, document, and resolve requests in a timely manner</li><li>Process HR transactions and updates within HR systems, ensuring accuracy and compliance</li><li>Partner with internal HR teams to escalate and resolve more complex or sensitive issues</li><li>Maintain and update employee records, ensuring data integrity and confidentiality</li><li>Support process improvements, documentation updates, and knowledge base maintenance</li><li>Assist with onboarding support and training materials as needed</li></ul><p><br></p>
  • 2026-04-08T15:24:05Z
Customer Experience Specialist
  • Elmwood Park, NJ
  • onsite
  • Temporary / Contract
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a dedicated Customer Experience Specialist to join our team near Saddle Brook, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless customer interactions and operational efficiency. This is an excellent opportunity for someone who excels in administrative tasks and thrives in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and manage organizational systems to ensure accurate data and a reliable database.</p><p>• Support the Client Experience team throughout the entire lifecycle of work orders, from creation to post-service stages.</p><p>• Collaborate with Field Team Leads to oversee post-service work orders and enhance the "resolved status" phase within the workflow.</p><p>• Generate detailed reports and analyze customer feedback, sales trends, and operational metrics to identify areas for improvement.</p><p>• Utilize Microsoft Excel to organize data, create reports, and support operational needs.</p><p>• Manage email correspondence effectively to ensure clear communication with clients and team members.</p><p>• Handle CRM systems to monitor customer interactions and ensure data integrity.</p><p>• Provide administrative assistance to streamline processes and support team operations.</p><p>• Monitor work orders to ensure timely completion and resolve any operational bottlenecks.</p>
  • 2026-04-03T13:58:44Z
Patient Services Specialist
  • Atlanta, GA
  • onsite
  • Temporary to Hire
  • 18.00 - 21.00 USD / Hourly
  • We are looking for a dedicated Patient Services Specialist to join our team in Atlanta, Georgia. This Contract to permanent position plays a vital role in supporting the operations of our medical devices company, particularly by managing and coordinating WatchPat devices. The ideal candidate will bring exceptional organizational skills and a strong customer service mindset to ensure smooth processes and positive patient experiences.<br><br>Responsibilities:<br>• Enter and process new patient information accurately using internal systems and Salesforce.<br>• Initialize medical devices for patients through the internal system.<br>• Manage and update all necessary paperwork for each device and customer.<br>• Create shipping labels with precision and ensure timely delivery.<br>• Upload patient reports into the system for accurate record-keeping.<br>• Monitor and track the delivery and return of devices to and from patients.<br>• Assist with scheduling and tracking patients and devices when needed.<br>• Identify potential delivery issues, communicate effectively with internal teams and customers, and resolve concerns promptly.<br>• Maintain regular attendance and adhere to all safety policies and procedures.
  • 2026-04-15T18:48:42Z
Customer Service
  • Hermitage, PA
  • onsite
  • Temporary / Contract
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
  • 2026-03-30T19:04:20Z
Call Center Representative
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 18.50 - 21.00 USD / Hourly
  • <p>Our client is a respected nonprofit dedicated to serving a diverse community. They are seeking a compassionate and service-oriented Bilingual Call Center Representative to provide critical support to clients, donors, and stakeholders in both Spanish and English, ensuring clear communication and a positive experience for all.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls and inquiries in both Spanish and English, offering support, information, and resources</li><li>Accurately document all interactions and maintain up-to-date records in CRM systems</li><li>Assist callers with program enrollment, donations, and general questions about the organization’s services</li><li>Resolve concerns, escalate issues as needed, and follow up to ensure client satisfaction</li><li>Collaborate with internal teams to relay information and address client needs</li><li>Participate in ongoing training to remain knowledgeable about services, community resources, and cultural sensitivities</li></ul><p><br></p>
  • 2026-04-16T22:08:44Z
Member Engagement Specialist
  • Las Vegas, NV
  • onsite
  • Temporary to Hire
  • 24.00 - 26.00 USD / Hourly
  • <p>We are seeking a <strong>Member Engagement Specialist</strong> who brings a strong customer-first mindset, professionalism, and a positive, welcoming presence to every interaction. This role is ideal for someone with a background in <strong>retail, front-desk support, or customer-facing administrative work</strong> who thrives in a fast-paced environment and enjoys helping others.</p><p>As a vital member of the team, the Member Engagement Specialist is responsible for delivering exceptional service to association members while supporting the smooth day-to-day operations of the front office. This individual will serve as a central point of contact for members and play an important role in maintaining the organization’s professional image and reputation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide outstanding front-line service to members, guests, and visitors in person, by phone, and electronically</li><li>Create a warm, professional, and welcoming front-office experience</li><li>Serve as a primary point of contact for member inquiries, requests, and concerns</li><li>Handle a variety of administrative support tasks with minimal supervision and a high level of accuracy</li><li>Manage multiple responsibilities at once, including assisting members while completing computer-based tasks</li><li>Maintain confidentiality when handling sensitive information</li><li>Support daily front-office operations and help ensure an organized, efficient workplace</li><li>Respond professionally and calmly in challenging customer service situations</li></ul><p><br></p>
  • 2026-04-23T18:18:46Z
Sales Support
  • Medina, MN
  • onsite
  • Temporary to Hire
  • 20.59 - 23.84 USD / Hourly
  • We are looking for a detail-oriented and proactive Sales Support specialist to join our team in Medina, Minnesota. This role is a Contract to permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will play a vital role in ensuring smooth sales operations, delivering exceptional customer service, and providing essential administrative support.<br><br>Responsibilities:<br>• Process and manage incoming sales and purchase orders with accuracy and efficiency.<br>• Verify the accuracy of data in orders and make necessary updates as required.<br>• Handle expedited requests for rush orders and ensure timely updates for shipping and sales data.<br>• Collaborate with vendors to negotiate pricing and facilitate smooth communication.<br>• Review pending orders and address specific customer requests to maintain high service standards.<br>• Communicate with the sales team and clients to resolve queries and obtain missing information.<br>• Process payments, send invoices, and provide tracking information to customers.<br>• Assist in managing open sales and purchase orders to ensure operational efficiency.<br>• Prepare quotes for house accounts and support the team with administrative tasks.<br>• Perform data entry related to sales metrics and other essential information.
  • 2026-04-13T22:23:43Z
5 7