1,599 Results for Customer Service Specialist Jobs in Html

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Patient Access Specialist

Columbus, OH
onsite
Temporary to Hire
18.21 - 23.00 USD / Hourly
We are looking for a Patient Access Specialist to join a healthcare team in Columbus, Ohio in a Contract to Permanent position. This role focuses on creating a smooth and supportive experience for patients from arrival through departure while helping them navigate appointments and related services. It is a strong opportunity for someone who enjoys working with people, communicates clearly, and wants to build a long-term career in a fast-moving healthcare setting. Responsibilities: • Welcome patients upon arrival, complete the registration process, and prepare them for their scheduled visits. • Confirm insurance coverage and review eligibility details to support accurate patient intake. • Guide visitors and patients to the correct department, clinic area, or service location within the facility. • Support the checkout process by arranging follow-up visits, diagnostic appointments, laboratory services, and other next steps recommended by care teams. • Deliver attentive service that helps patients feel informed, comfortable, and confident throughout their visit. • Encourage continuity of care by helping patients access additional services available within the organization. • Maintain accurate scheduling and registration information while balancing multiple tasks in a busy front-office environment.
2026-10-27T15:18:45Z

Patient Access Specialist

Gahanna, OH
onsite
Temporary to Hire
21.85 - 24.00 USD / Hourly
We are looking for a Patient Access Specialist to join a healthcare team in Ohio in a contract position with the potential to become permanent. This opportunity is well suited for someone who enjoys helping people, communicates clearly, and can create a welcoming experience for patients throughout their visit. The role offers a strong entry point into healthcare for candidates who bring customer service strengths, professionalism, and a desire to learn in a busy clinical environment. Responsibilities: • Welcome patients upon arrival, complete the intake process, and confirm appointment details accurately and efficiently. • Review insurance information and check eligibility status to support timely access to services. • Guide patients to the correct department or service area so they can move through the facility with ease. • Support the check-out process by arranging follow-up visits, diagnostic appointments, laboratory services, and other recommended care. • Answer patient questions with professionalism and empathy while delivering a positive front-desk experience. • Maintain accurate registration and scheduling records in administrative systems and update information as needed. • Coordinate with clinical and administrative staff to help create a smooth and consistent patient journey. • Encourage continued engagement with available services by helping patients understand next steps before they leave.
2026-10-23T16:04:06Z

Patient Access Specialist

New Haven, CT
onsite
Temporary / Contract
17.10 - 19.80 USD / Hourly
We are looking for a Patient Access Specialist to support front-end patient registration and scheduling operations in a busy healthcare setting. This long-term contract position is ideal for someone who excels in customer service, handles high-volume activity with accuracy, and communicates effectively with patients, clinical teams, and callers. The person in this role will help create a smooth check-in and check-out experience while ensuring demographic, insurance, and appointment information is complete and correct. Responsibilities: • Welcome patients at the front desk, guide them through arrival and departure procedures, and maintain a detail-oriented experience in a fast-paced environment. • Register patients by entering and updating demographic, coverage, and account details across required systems with a high level of accuracy. • Manage incoming calls, assess the nature of each inquiry, and coordinate appointment scheduling or routing based on patient needs and department guidelines. • Arrange new, follow-up, and rescheduled visits by aligning provider availability, visit type, and appointment length with operational requirements. • Confirm patient identity, collect required forms and signatures, and follow established safety and compliance procedures during the registration process. • Review insurance information, verify eligibility when appropriate, and document financial details needed to support accurate billing and reimbursement. • Assist walk-in and add-on patients promptly while keeping schedules organized and communicating updates to the care team as needed. • Support patients who need additional accommodations, including language assistance or other access-related considerations, to help ensure an inclusive care experience. • Monitor open appointment opportunities such as wait lists or recall needs and help fill available time slots efficiently. contract professionals working through our company may be eligible for a range of benefits, which can include: Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to detail oriented development resources and training. State Specific Earned Absence pay
2026-10-26T18:38:43Z

Administrative Assistant

Woodbury, NY
onsite
Permanent / Full Time
55000.00 - 62000.00 USD / Yearly
Tenant Services Representative, Woodbury, Long Island, NY Anna Parson at Robert Half is working with a growing real estate organization seeking a personable, professional and customer-oriented Tenant Services Representative to join its team. The Tenant Services Representative role is ideal for someone who enjoys interacting with residents, resolving account-related matters, and supporting day-to-day property operations in a fast-paced environment.As the Tenant Services Representative, you will: <ul><li>Serve as a primary contact for residents regarding account questions, service requests, and general support needs</li><li>Research and resolve account discrepancies, payment concerns, and record maintenance requests</li><li>Maintain accurate resident records and ensure information is updated across internal systems</li><li>Coordinate move-in and move-out administrative processes, including required documentation and account follow-up</li><li>Work closely with property management, accounting, and operations teams to support resident needs</li><li>Prepare reports, organize documentation, and assist with various administrative projects</li><li>Deliver exceptional customer service while managing multiple priorities and deadlines</li></ul>For immediate confidential consideration, contact Anna Parson at Robert Half or Apply Now!
2026-10-24T00:28:44Z

Technical Support Specialist

San Francisco, CA
remote
Temporary / Contract
40.00 - 40.00 USD / Hourly
We are looking for a Technical Support Analyst to provide advanced technical assistance for connected healthcare technology used in hospitals and care environments in San Francisco, California. This contract position focuses on supporting wireless and embedded devices, resolving user issues across hardware, software, and network layers, and helping maintain reliable operation of critical safety and location-based systems. The role is well suited for someone who combines strong customer support instincts with hands-on troubleshooting experience in Windows-based and device-driven environments. This is a remote, contract opportunity! Responsibilities:• Deliver front-line and intermediate technical support for healthcare clients using connected safety, tracking, and device-based solutions• Diagnose and resolve issues involving Windows systems, embedded devices, wireless connectivity, software behavior, and peripheral hardware• Manage incoming service desk requests, prioritize incidents appropriately, and follow cases through to completion• Support remote troubleshooting sessions with end users by guiding configuration changes, diagnostics, and corrective actions• Monitor reported performance concerns and investigate system reliability issues across deployed customer environments• Record support activity thoroughly, including problem details, steps taken, outcomes, and recommended follow-up actions• Partner with internal technical teams to escalate complex incidents and help drive timely resolution• Contribute to product learning, support readiness, and knowledge-sharing efforts for specialized healthcare and IoT platforms
2026-10-23T22:13:45Z

System Support Specialist

Signal Hill, CA
onsite
Temporary / Contract
47.00 - 60.00 USD / Hourly
We are supporting a hospitality organization supporting 26 restaurant locations across multiple brands. Our client is seeking a hands-on Store/Restaurant Systems Support Engineer to provide Level 2/3 technical support for restaurant technology, POS systems, payment devices, networking equipment, and store operations technology. This role is ideal for someone who enjoys troubleshooting complex issues, working directly with hardware, supporting multiple locations, and occasionally traveling onsite when hands-on support is needed. What You'll Do<ul><li>Provide Level 2/3 support for POS systems, payment terminals, kitchen display systems (KDS), printers, and restaurant technology</li><li>Troubleshoot networking issues involving routers, switches, wireless access points, and connectivity</li><li>Support restaurant managers and staff with escalated technical issues across multiple locations</li><li>Travel periodically to restaurant locations for installations, maintenance, upgrades, and repairs</li><li>Assist with new store openings, technology rollouts, and hardware deployments</li><li>Coordinate with third-party vendors for escalated support and warranty repairs</li><li>Maintain documentation, ticketing updates, and root cause analysis</li><li>Provide occasional desktop support for corporate users, including Windows, Microsoft 365, Google Workspace, hardware setup, and onboarding activities</li></ul>
2026-10-24T00:48:44Z

Collections Specialist

San Diego, CA
onsite
Temporary / Contract
32.00 - 36.00 USD / Hourly
Our client, a growing company in the technology industry, is seeking an Collections Specialist to join their team in an on-site capacity. This role is ideal for a detail-oriented finance professional who excels at managing accounts receivable, following up on outstanding balances, and maintaining strong client relationships. The Collections Specialist will play an important role in supporting cash flow, reducing aged receivables, and ensuring timely resolution of account issues. Key Responsibilities<ul><li>Monitor accounts receivable aging reports and identify past-due accounts.</li><li>Contact customers by phone and email to collect outstanding balances in a professional manner.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate records of collection activities and customer communications.</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve issues affecting payment.</li><li>Reconcile customer accounts and ensure payments are properly applied.</li><li>Prepare reports on collection status, aging trends, and account activity.</li><li>Support month-end close activities related to accounts receivable and collections.</li><li>Follow company policies and procedures while maintaining positive customer relationships.</li></ul>
2026-10-30T22:53:45Z

Accounting Specialist

Dixon, IL
onsite
Temporary / Contract
20.00 - 30.00 USD / Hourly
A well-established manufacturing organization who is also on the GROW is seeking an experienced Accounting Specialist to support a growing finance team. This opportunity offers the chance to step into a highly visible role where you'll help strengthen critical accounting processes while working alongside a collaborative leadership team. This position is ideal for someone who enjoys ownership of the AR process, thrives in a manufacturing environment, and can balance customer communication with strong attention to detail. What You'll Do<ul><li>Generate and distribute customer invoices</li><li>Manage accounts receivable aging and follow-up activities</li><li>Perform business-to-business collections</li><li>Apply customer payments and maintain accurate records</li><li>Reconcile customer accounts and resolve discrepancies</li><li>Support release of vehicle titles by ensuring customer payments are received and properly applied</li><li>Assist with month-end accounting activities as needed</li><li>Provide backup support for payroll, accounts payable, and other accounting functions when required</li><li>Maintain accurate documentation within the ERP system</li></ul> Why This Opportunity<ul><li>Established organization with a strong reputation and long-term stability</li><li>Visible role with direct impact on business operations</li><li>Flexible work environment</li><li>Opportunity to expand responsibilities beyond traditional accounts receivable</li><li>Contract-to-hire path with long-term growth potential</li><li>Collaborative leadership team focused on improving processes and building a stronger finance organization</li><li>Compensation to align with experience offered</li></ul> If you're an accounting professional who enjoys owning the AR process, solving problems, and supporting a team during an exciting period of operational improvement, we'd love to connect with you. Apply today and connect with our team directly at (563) 359-3995!
2026-10-28T12:38:46Z

Service Coordinator

San Diego, CA
onsite
Temporary / Contract
28.00 - 30.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction. Key Responsibilities:<ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests</li><li>Monitor service timelines and follow up to ensure timely completion of work</li><li>Maintain accurate records of service calls, work orders, invoices, and related documentation</li><li>Communicate updates, delays, and resolutions clearly and professionally</li><li>Assist with billing support, data entry, and reporting as needed</li><li>Help prioritize urgent requests and escalate issues when appropriate</li><li>Support process improvements to enhance service delivery and office efficiency</li></ul>
2026-11-04T17:38:40Z

Purchase & Sales Specialist

Columbus, OH
onsite
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are looking for a Purchase & Sales Specialist to support purchasing card activities for a construction-focused organization in Columbus, Ohio. This Long-term Contract position centers on assisting internal users with card-related questions, transaction issues, and spending limit adjustments while delivering responsive customer support. The ideal candidate is comfortable working with numbers, communicates clearly with stakeholders, and can manage purchasing-related requests in a fast-paced environment. Responsibilities: • Serve as the primary point of contact for purchasing card support, responding to questions from employees and resolving day-to-day card issues. • Assist users with declined transactions by reviewing the situation, identifying next steps, and helping them complete purchases successfully. • Coordinate spending limit changes and other card-related updates in accordance with company procedures and business needs. • Provide customer-facing support to internal stakeholders, ensuring purchasing concerns are handled accurately and professionally. • Help maintain smooth purchasing operations by addressing card usage matters and supporting merchant-related inquiries. • Use Excel and other user-friendly tools to track requests, organize information, and support purchasing activities. • Support card administration tasks associated with banking platform updates when needed, while helping users navigate related changes. • Work closely with purchasing and operational teams to ensure timely handling of purchase-related support requests.
2026-10-22T20:04:25Z

Benefits Specialist

Princeton, NJ
onsite
Temporary / Contract
35.00 - 38.00 USD / Hourly
We are looking for a Benefits Specialist to support an organization in the Princeton, New Jersey area. This Long-term Contract position will focus on delivering accurate benefits and leave administration while providing employees with clear, responsive support. The ideal candidate brings strong HR experience, a service-oriented approach, and the ability to manage compliance, reporting, and benefit communications with precision. Responsibilities:• Administer a broad range of employee benefit programs, including medical, dental, vision, life insurance, disability coverage, retirement plans, and voluntary offerings.• Coordinate leave administration activities and ensure all related processes are handled in accordance with applicable policies and regulatory requirements.• Lead annual open enrollment efforts, including planning, employee support, and follow-up activities to promote a smooth enrollment experience.• Review and reconcile benefits invoices, prepare audits, and generate reports to maintain accurate records and support decision-making.• Develop and deliver employee-facing communications that explain benefit options, updates, and key deadlines in a clear and accessible way.• Facilitate training sessions on benefit plans and leave programs to improve employee understanding and program utilization.• Respond to employee questions regarding benefits and leave matters with professionalism, accuracy, and a high level of customer service.
2026-10-30T19:58:43Z

Routing Specialist

South Gate, CA
remote
Temporary / Contract
23.00 - 24.00 USD / Hourly
We are currently recruiting for an exciting Routing Specialist opportunity with freight forwarder in South Gate, CA. This is a temp-to-hire position with strong long-term potential for the right candidate. Looking to schedule interviews today or early next week ONSITE · Route and schedule shipments efficiently to meet customer deadlines· Coordinate with drivers, carriers, warehouses, and customers· Monitor shipment status and resolve routing issues proactively· Maintain accurate shipment records and transportation data in Excel and company systems· Process routing requests and update delivery schedules· Communicate transportation changes, delays, and service issues· Analyze routing information and identify opportunities for improved efficiency· Support dispatch and logistics teams with daily operational tasks· Ensure compliance with company and customer transportation requirements· Provide exceptional customer service while managing multiple prioritiesIdeal Background:· Logistics, transportation, supply chain, dispatch, routing, or customer service experience· Strong attention to detail and organizational skills· Comfortable working with Excel spreadsheets and transportation data· Reliable, punctual, and team-oriented
2026-11-05T16:23:43Z

AR Specialist

Englewood, CO
remote
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
A growing construction services organization is seeking an experienced Accounts Receivable Specialist to own the billing and collections process for a high-volume portfolio of commercial and multifamily projects across multiple states. This role is ideal for someone who thrives in a fast-paced environment, enjoys customer interaction, and has a strong understanding of construction receivables and collections.Key Responsibilities<ul><li>Manage accounts receivable activities for a large portfolio of commercial and construction-related customers.</li><li>Prepare and submit progress billings, AIA pay applications, retention billings, and change order invoices.</li><li>Track and follow up on outstanding receivables, proactively driving collections and resolving payment delays.</li><li>Work closely with customers, project teams, and internal stakeholders to ensure timely payment and accurate billing.</li><li>Manage lien waivers, affidavits, and customer-specific billing requirements and portals.</li><li>Review aging reports, identify collection priorities, and support strong cash flow performance.</li><li>Identify opportunities for process improvements and operational efficiencies.</li></ul>
2026-11-03T17:18:35Z

Litigation Support Specialist

San Francisco, CA
remote
Temporary / Contract
30.00 - 35.00 USD / Hourly
A San Francisco–based law firm is seeking an experienced and detail-oriented Litigation Support Specialist to support attorneys and litigation teams through all phases of the litigation lifecycle. This is a contract-to-hire opportunity for someone who excels in managing large volumes of data, supporting e‑discovery workflows, and ensuring litigation materials are accurately organized and accessible. The Litigation Support Specialist will work closely with attorneys, paralegals, and IT teams to support document review, discovery, and trial preparation efforts in a fast-paced legal environment. Key Responsibilities<ul><li>Support litigation teams with e‑discovery and document management throughout active cases</li><li>Assist with document collections, processing, and productions</li><li>Manage and maintain litigation databases and document review platforms (e.g., Relativity)</li><li>Coordinate document review workflows and ensure quality control during review projects</li><li>Prepare and organize discovery responses, exhibits, and trial materials</li><li>Support deposition and trial preparation, including exhibit management and logistics</li><li>Troubleshoot basic technical issues related to litigation databases and review tools</li><li>Collaborate with attorneys, paralegals, and vendors on discovery-related tasks</li><li>Ensure compliance with court rules, discovery deadlines, and confidentiality standards</li></ul>
2026-11-02T17:08:48Z

Accounts Receivable Specialist

Washington, DC
onsite
Temporary / Contract
22.00 - 30.00 USD / Hourly
Our client is seeking a detail-oriented Accounts Receivable Specialist to manage invoicing, payment processing, account reconciliation, and collections activity. This role is ideal for a professional with strong analytical skills, a customer-service mindset, and experience maintaining accurate financial records. Responsibilities:<ul><li>Generate and distribute customer invoices accurately and on time</li><li>Post payments and apply cash receipts to customer accounts</li><li>Monitor aging reports and follow up on outstanding balances</li><li>Reconcile accounts receivable transactions and resolve discrepancies</li><li>Communicate with customers regarding billing issues and payment status</li><li>Prepare AR reports and support month-end close activities</li><li>Maintain accurate documentation and ensure compliance with internal controls</li><li>Collaborate with accounting and operations teams to improve processes</li></ul>
2026-10-22T13:53:48Z

Patient Access Specialist

Chattanooga, TN
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
Are you an experienced healthcare scheduling professional with strong Epic experience? We are partnering with a leading healthcare organization to identify three Remote Patient Schedulers who can provide immediate support across multiple clinic locations. This is an excellent opportunity to join a collaborative patient access team where your ability to efficiently manage scheduling requests, navigate Epic, and coordinate authorizations will directly impact patient access to care. Position OverviewAs a Remote Patient Scheduler, you will work from a centralized scheduling queue, assisting patients with appointment scheduling, referrals, and insurance authorizations across multiple specialty clinics. The ideal candidate is detail-oriented, customer-focused, and comfortable managing a high volume of work while maintaining exceptional accuracy. Key Responsibilities<ul><li>Manage incoming scheduling requests through Epic work queues</li><li>Schedule patient appointments across multiple clinic locations and specialties</li><li>Verify patient demographics and insurance information</li><li>Obtain, verify, and document referrals and insurance authorizations</li><li>Coordinate appointment availability with providers and clinic teams</li><li>Communicate appointment details, preparation instructions, and authorization requirements to patients</li><li>Ensure scheduling activities comply with payer and organizational guidelines</li><li>Accurately document all patient interactions within Epic</li><li>Maintain productivity and service-level expectations while delivering an exceptional patient experience</li></ul>If you have Epic experience and enjoy helping patients navigate their healthcare journey, we encourage you to apply immediately. These openings are moving quickly, and our client is actively interviewing qualified candidates now.
2026-10-30T00:23:45Z

Desktop Support Analyst

Ripon, WI
onsite
Temporary / Contract
25.00 - 28.00 USD / Hourly
We are seeking a customer-focused IT Support Specialist for a critical 4-month contract opportunity providing coverage for an established IT team. This role supports employees in both office and manufacturing environments, delivering hands-on technical assistance and remote support to users across the United States.The ideal candidate has at least 2 years of experience in end-user support, troubleshooting hardware and software issues, and providing excellent customer service. This is a hands-on role for someone who enjoys working directly with employees, resolving technical issues, and keeping day-to-day operations running smoothly.Key Responsibilities<ul><li>Provide Level 1 and basic Level 2 technical support to remote and onsite employees.</li><li>Troubleshoot and resolve issues involving PCs, laptops, printers, Microsoft 365, software applications, and peripheral devices.</li><li>Deploy, configure, image, and replace computers and other end-user devices.</li><li>Provide deskside support in both office and manufacturing environments, including support for devices connected to manufacturing equipment.</li><li>Respond to approximately 10–20 support tickets per day, depending on volume.</li><li>Document incidents, resolutions, and troubleshooting steps in the ticketing system.</li><li>Prioritize incoming requests and escalate complex issues to the appropriate IT team member.</li><li>Deliver professional, responsive customer service to employees with varying levels of technical expertise.</li><li>Assist with device installations, software setup, hardware replacements, and general end-user technology needs.</li></ul>Work Environment<ul><li>Location: Onsite in Ripon, Wisconsin</li><li>Duration: 4-month contract</li><li>Support Mix: Approximately 80% remote support and 20% deskside support</li><li>Environment: Approximately 1,200 employees supported nationally, including roughly 800 in Ripon</li><li>Daily Volume: Typically 10–20 support tickets, depending on business needs</li></ul>This is an excellent opportunity for a hands-on IT support professional who enjoys variety, working directly with end users, and making an immediate impact by keeping employees productive and technology running smoothly.
2026-10-26T17:58:43Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000.00 - 90000.00 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-10-20T15:18:46Z

Inside Sales Representative

Las Vegas, NV
onsite
Temporary to Hire
24.00 - 26.00 USD / Hourly
We are looking for a motivated Inside Sales Representative to support partner relationships and deliver a high-quality customer experience for a light manufacturing organization in Las Vegas, Nevada. This contract opportunity with permanent potential is well suited for someone who enjoys consultative selling, account support, and working across teams to help customers succeed. The ideal candidate will be comfortable managing inbound and outbound sales activity, assisting with onboarding, and identifying ways to expand account engagement. This position offers the chance to build valuable experience in sales support, customer relationship management, and long-term account growth. Responsibilities: • Develop strong working relationships with partners by understanding their business priorities, operating needs, and opportunities for growth. • Lead new account onboarding activities, including account setup guidance, training coordination, and support with company procedures. • Manage day-to-day account support by answering questions, addressing concerns, and partnering with internal teams to ensure timely resolution. • Identify opportunities within existing accounts to increase product utilization, strengthen customer engagement, and support retention efforts. • Evaluate inbound inquiries, determine customer needs, and direct prospects to the appropriate sales resources or channels. • Maintain organized and up-to-date records of customer interactions, sales activity, open opportunities, and follow-up actions. • Build working knowledge of the company’s products and solutions in order to provide informed recommendations and consultative support. • Partner closely with outside sales and cross-functional teams to create a consistent and seamless customer experience. • Perform inside sales activities that include outbound outreach, inbound support, post-sales assistance, and order entry coordination as needed.
2026-10-23T22:13:45Z

Real Time Specialist I

Providence, RI
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Real Time Specialist I to support contact center performance in Providence, Rhode Island. This Long-term Contract position plays a key role in tracking intraday operations, identifying staffing risks, and helping leadership maintain service goals in a hybrid environment with up to three onsite days per week. The person in this role will work closely with supervisors, vendor partners, and internal stakeholders to improve workforce efficiency, strengthen agent support, and respond to changing business conditions throughout the day. Responsibilities: • Track queue activity and representative performance throughout the day to help the team stay aligned with monthly service objectives. • Review attendance and schedule adherence in real time, flagging unreported absences and escalating concerns to the appropriate scheduling resource. • Identify operational issues such as extended calls, staffing gaps, or performance disruptions and alert leadership when intervention is needed. • Coordinate with vendor management and support contacts to improve results and maintain effective outsourced contact center operations. • Recommend intraday schedule updates based on live conditions, emerging trends, and observed agent behavior. • Prepare daily updates on projected service performance and staffing needs, partnering with operations leaders on necessary adjustments. • Revise short-term staffing projections by analyzing current volume patterns, handle times, and historical data to determine resource requirements. • Build productive working relationships with supervisors, team leads, agents, and internal business partners to uncover opportunities for greater efficiency and stronger engagement.
2026-11-03T20:53:45Z

L2 Service Desk Analyst

Lombard, IL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach. Responsibilities: • Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership. • Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems. • Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees. • Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records. • Deliver attentive onsite and remote support to staff members, including leadership and other key users. • Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact. • Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours. • Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
2026-10-27T14:38:45Z

Membership Representative

Reston, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a friendly, service-oriented Membership Representative to support member engagement, enrollment, and retention efforts. This role serves as a primary point of contact for prospective and existing members, answering questions, resolving issues, processing account updates, and promoting membership benefits and services. The ideal candidate has strong communication skills, attention to detail, and a passion for delivering excellent customer service. Responsibilities: Respond to member and prospective member inquiries by phone, email, and in personProcess new memberships, renewals, cancellations, and account changesExplain membership plans, benefits, policies, and program offeringsResolve member concerns in a timely and professional mannerMaintain accurate member records and update database systemsSupport outreach, retention, and satisfaction initiativesAssist with reporting, administrative tasks, and special projectsCollaborate with internal teams to ensure a positive member experience
2026-10-22T18:44:09Z

Data Entry Specialist

San Marcos, CA
onsite
Temporary / Contract
21.00 - 27.00 USD / Hourly
A growing distribution company is looking for a detail-oriented Data Entry Specialist to support its operations and order management teams. This position is ideal for someone who enjoys working behind the scenes, maintaining accurate records, and keeping information flowing between departments. Key Responsibilities:<ul><li>Enter and update customer orders, product information, and inventory records.</li><li>Review documents for accuracy and resolve missing or inconsistent information.</li><li>Process order changes, returns, and account updates.</li><li>Maintain digital files and organized documentation.</li><li>Assist with spreadsheet updates, data cleanup, and reporting.</li><li>Coordinate with customer service, warehouse, and purchasing teams.</li><li>Meet daily productivity and accuracy expectations.</li></ul>
2026-11-07T00:23:43Z

Contractor Connect - Claims Services Representative

Newark, DE
remote
Temporary / Contract
18.00 - 18.00 USD / Hourly
We are looking for a customer-focused Claims Services Representative to support claim-related inquiries and administrative processes for a long-term contract opportunity in Newark, Delaware. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and can deliver dependable service to customers and internal partners. The role centers on handling claim documentation, providing timely updates, and helping ensure each case moves forward accurately and efficiently. Responsibilities:• Respond to customer and stakeholder questions regarding claim status, documentation, and next steps with professionalism and clarity.• Review incoming claim information for completeness and accuracy, and enter details into internal systems in a timely manner.• Coordinate with adjusters, service teams, and other internal partners to support the progress of active claims.• Maintain organized claim records by updating files, tracking communications, and documenting actions taken on each case.• Follow established procedures to process claim-related transactions and escalate issues that require additional review.• Communicate with claimants and relevant parties to obtain missing information and help prevent delays in resolution.• Monitor assigned workloads to ensure service standards are met while balancing multiple tasks effectively.
2026-10-29T00:43:42Z

NOC Specialist

Atlanta, GA
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a NOC Specialist to provide dependable technical support for employees across customer service and corporate operations. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and connectivity issues in both onsite and remote environments. The role requires a service-focused, detail-oriented individual who can keep end users productive, manage core support tasks efficiently, and communicate clearly with both technical and non-technical staff. Responsibilities: • Deliver hands-on and remote assistance for desktop systems, laptops, software applications, and network-related incidents affecting daily business operations. • Handle user access support by resetting passwords, unlocking accounts, and resolving account-related issues within organizational systems. • Troubleshoot call center technology problems to minimize downtime and maintain a smooth support experience for operational teams. • Support employee onboarding by preparing equipment, coordinating workstation readiness, and ensuring users have the tools needed to begin work successfully. • Maintain accurate records in the asset management system for hardware inventory, assignments, returns, and device status. • Prepare devices for deployment by reimaging, formatting, and configuring new or returned equipment according to support standards. • Administer directory services tasks by placing users and computers into appropriate Active Directory groups based on business needs. • Assist with the setup, modification, and deactivation of user accounts to support employee onboarding and offboarding processes.
2026-11-04T18:53:45Z

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