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687 results for Customer Service Representative in Html

Collections Representative
  • Fairfax, VA
  • onsite
  • Temporary / Contract
  • 19.00 - 20.00 USD / Hourly
  • <p>We are seeking a detail-oriented Collections Representative to manage outstanding accounts and support timely payment resolution. This role involves contacting customers, reviewing account status, resolving billing issues, and maintaining accurate records while delivering professional customer service.</p><p><br></p><p>Responsibilities:</p><ul><li>Contact customers regarding past-due balances by phone, email, and written correspondence</li><li>Review aging reports and prioritize collection efforts</li><li>Investigate and resolve billing discrepancies, payment issues, and account questions</li><li>Negotiate payment arrangements within company guidelines</li><li>Maintain accurate documentation of collection activity and customer communications</li><li>Collaborate with internal teams including billing, customer service, and accounting</li><li>Monitor accounts for delinquency trends and escalate issues as needed</li><li>Support month-end reporting and accounts receivable reconciliation</li></ul><p><br></p>
  • 2026-10-16T19:23:43Z
Membership Representative
  • Reston, VA
  • onsite
  • Temporary / Contract
  • 19.00 - 20.00 USD / Hourly
  • <p>We are seeking a friendly, service-oriented Membership Representative to support member engagement, enrollment, and retention efforts. This role serves as a primary point of contact for prospective and existing members, answering questions, resolving issues, processing account updates, and promoting membership benefits and services. The ideal candidate has strong communication skills, attention to detail, and a passion for delivering excellent customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>Respond to member and prospective member inquiries by phone, email, and in person</p><p>Process new memberships, renewals, cancellations, and account changes</p><p>Explain membership plans, benefits, policies, and program offerings</p><p>Resolve member concerns in a timely and professional manner</p><p>Maintain accurate member records and update database systems</p><p>Support outreach, retention, and satisfaction initiatives</p><p>Assist with reporting, administrative tasks, and special projects</p><p>Collaborate with internal teams to ensure a positive member experience</p>
  • 2026-10-22T18:44:09Z
Inside Sales Representative
  • Las Vegas, NV
  • onsite
  • Temporary to Hire
  • 24.00 - 26.00 USD / Hourly
  • We are looking for a motivated Inside Sales Representative to support partner relationships and deliver a high-quality customer experience for a light manufacturing organization in Las Vegas, Nevada. This contract opportunity with permanent potential is well suited for someone who enjoys consultative selling, account support, and working across teams to help customers succeed. The ideal candidate will be comfortable managing inbound and outbound sales activity, assisting with onboarding, and identifying ways to expand account engagement. This position offers the chance to build valuable experience in sales support, customer relationship management, and long-term account growth.<br><br>Responsibilities:<br>• Develop strong working relationships with partners by understanding their business priorities, operating needs, and opportunities for growth.<br>• Lead new account onboarding activities, including account setup guidance, training coordination, and support with company procedures.<br>• Manage day-to-day account support by answering questions, addressing concerns, and partnering with internal teams to ensure timely resolution.<br>• Identify opportunities within existing accounts to increase product utilization, strengthen customer engagement, and support retention efforts.<br>• Evaluate inbound inquiries, determine customer needs, and direct prospects to the appropriate sales resources or channels.<br>• Maintain organized and up-to-date records of customer interactions, sales activity, open opportunities, and follow-up actions.<br>• Build working knowledge of the company’s products and solutions in order to provide informed recommendations and consultative support.<br>• Partner closely with outside sales and cross-functional teams to create a consistent and seamless customer experience.<br>• Perform inside sales activities that include outbound outreach, inbound support, post-sales assistance, and order entry coordination as needed.
  • 2026-10-23T22:13:45Z
Customer Service Lead
  • Coxsackie, NY
  • onsite
  • Temporary to Hire
  • 22.00 - 30.00 USD / Hourly
  • <p><strong>Customer Service Lead</strong></p><p><em>Coxsackie, NY | Contract Opportunity</em></p><p><br></p><p>Are you a customer service professional who loves creating order, improving processes, and leading by example? We're partnering with a growing manufacturing organization in <strong>Coxsackie, NY </strong>seeking a <strong>Customer Service Lead </strong>who can elevate the customer experience while helping shape the future of the department.</p><p><br></p><p>This is more than a traditional customer service role. You'll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we'd love to hear from you.</p><p><br></p><p><strong>What You'll Be Doing</strong></p><p><strong>Lead Process Improvement & Team Development</strong></p><ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul><p><strong>Drive Operational Excellence</strong></p><ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
  • 2026-10-27T13:58:42Z
Customer Service Specialist
  • Wilmington, MA
  • onsite
  • Permanent / Full Time
  • 55000.00 - 73000.00 USD / Yearly
  • <p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1-2 years of professional business to business experience. A Bachelor's degree is preferred but not required. </p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role; it's a far more strategic customer service function. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
  • 2026-10-22T13:38:44Z
Inside Sales Representative
  • Quakertown, PA
  • onsite
  • Temporary / Contract
  • 24.00 - 28.00 USD / Hourly
  • <p><strong>Robert Half </strong>is looking for an <strong>Inside Sales Representative.</strong> In this role, you will be responsible for generating new business opportunities, engaging prospective clients, and supporting revenue growth through outbound outreach, lead follow-up, and relationship building. The ideal candidate is motivated, customer-focused, and comfortable working in a fast-paced, performance-driven environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Reach out to prospective clients through phone, email, and other communication channels to generate sales opportunities.</li><li>Qualify inbound and outbound leads and identify client needs.</li><li>Build and maintain strong relationships with prospective and existing customers.</li><li>Present service offerings clearly and professionally to potential clients.</li><li>Manage and update customer information, activity, and pipeline details in sales systems.</li><li>Collaborate with internal teams to support lead generation and conversion efforts.</li><li>Prepare proposals, quotes, and follow-up communications as needed.</li><li>Meet or exceed individual activity goals and sales targets.</li><li>Stay informed on market trends and competitor activity.</li><li>Deliver a high level of customer service throughout the sales cycle.</li></ul><p><br></p>
  • 2026-10-29T18:18:45Z
Customer Experience Specialist
  • Lansing, MI
  • onsite
  • Temporary to Hire
  • 17.00 - 18.00 USD / Hourly
  • <p>We are looking for a Customer Experience Specialist to support riders and visitors with knowledgeable, courteous service in Lansing, Michigan. This is a Contract position within the transport industry, focused on delivering a positive customer experience through responsive communication, accurate information sharing, and dependable administrative support. The ideal candidate is comfortable handling public inquiries, resolving service-related concerns, and managing daily transactions with a high level of accuracy and professionalism. Must be available: <strong>Monday-Friday 7am-7pm and Saturday and Sunday 8:50am-5pm</strong>. Shifts will vary, 40/hours a week.</p><p><br></p><p>Responsibilities:</p><p>• Guide customers on routes, fares, schedules, and available transit options so they can make informed travel decisions.</p><p>• Respond to questions, concerns, and service feedback from riders, vendors, and staff in a respectful and solution-oriented manner.</p><p>• Demonstrate emotional resilience and professionalism when assisting customers who may be experiencing frustration or service-related concerns, using de-escalation skills to maintain a positive customer experience.</p><p>• Handle lost-and-found intake and release activities in accordance with established organizational procedures.</p><p>• Complete daily sales and payment activities for fare products, including cash, check, and card transactions, while maintaining accurate reconciliations.</p><p>• Monitor and balance the cash drawer and fare media records to support reliable end-of-day accounting.</p><p>• Open and close customer service locations by following site procedures and maintaining readiness for daily operations.</p><p>• Provide coverage for front desk and customer experience team functions as needed, while supporting department projects, meetings, and training initiatives.</p>
  • 2026-10-05T19:03:48Z
Document Processing Clerk
  • Monroe, LA
  • onsite
  • Temporary / Contract
  • 15.00 - 15.00 USD / Hourly
  • <p>We are actively hiring multiple <strong>Document Processing Clerks</strong> for an upcoming high-volume project in Monroe, LA. This is a great opportunity for individuals who are detail-oriented, dependable, and comfortable performing repetitive administrative tasks in a fast-paced production environment.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Prepare, organize, and sort documents for processing</li><li>Scan and copy documents accurately and efficiently</li><li>Retrieve and file records as needed</li><li>Prepare documents and materials for mailing</li><li>Review paperwork for completeness and accuracy</li><li>Maintain productivity and quality standards</li><li>Support additional clerical and administrative duties as assigned</li></ul><p><br></p>
  • 2026-10-21T21:05:10Z
Customer Service Coordinator
  • Manchester, NH
  • onsite
  • Temporary / Contract
  • 25.75 - 29.50 USD / Hourly
  • <p>We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.</p><p>• Coordinate service appointments by matching customer needs with technician availability and operational schedules.</p><p>• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.</p><p>• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.</p><p>• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.</p><p>• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.</p><p>• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.</p>
  • 2026-10-28T17:58:47Z
Client Service Associate
  • Las Vegas, NV
  • remote
  • Permanent / Full Time
  • 45000.00 - 52000.00 USD / Yearly
  • <p>We are looking for a Client Service Associate to support investors and account holders with responsive, knowledgeable service. In this role, you will help clients navigate account activity, answer questions about retirement account options and alternative investments, and provide steady guidance throughout the customer journey. The ideal candidate brings a service-minded approach, strong attention to detail, and the ability to communicate clearly while handling sensitive financial information with care.</p><p><br></p><p>Responsibilities:</p><p>• Provide clear guidance to clients on account features, self-directed retirement solutions, trust structures, and digital asset-related topics in an easy-to-understand manner.</p><p>• Assist customers with transactions and account-related steps from initial setup through ongoing servicing and other lifecycle events.</p><p>• Investigate client concerns, resolve routine issues efficiently, and route more complex matters to the appropriate internal specialists.</p><p>• Maintain a strong working knowledge of available products, account structures, and investment options to deliver accurate support.</p><p>• Manage incoming work queues and daily priorities to help ensure timely follow-up and service standards are consistently met.</p><p>• Support routine servicing needs such as account updates, maintenance requests, and basic technical assistance.</p><p>• Document customer conversations and service activities thoroughly and accurately within company systems.</p><p>• Work closely with partners across multiple teams to deliver a consistent and seamless client experience.</p><p>• Stay informed on company policies and applicable industry regulations related to self-directed retirement accounts.</p><p>• Contribute to team development by participating in meetings, coaching sessions, training, and process improvement efforts, including thoughtful use of AI tools and sharing productivity best practices.</p>
  • 2026-10-28T20:48:44Z
Service Coordinator
  • San Diego, CA
  • remote
  • Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • <p>We are seeking a highly organized, customer-focused Service Coordinator to support daily service operations and ensure efficient coordination between customers, field technicians, and internal teams. This individual will be responsible for scheduling service appointments, managing work orders, communicating with customers, and tracking service requests from initiation through completion. The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced environment where strong communication, problem-solving, and time management skills are essential. Previous experience in a service-oriented industry, such as facilities maintenance, HVAC, construction, equipment repair, or field services, is preferred.</p><p><br></p><p>Key Responsibilities</p><ul><li>Coordinate and schedule service calls, maintenance appointments, and technician assignments.</li><li>Serve as a primary point of contact for customers regarding service requests, scheduling updates, and job status inquiries.</li><li>Create, update, and track work orders to ensure timely completion of service requests.</li><li>Communicate with field technicians to confirm schedules, provide job details, and address changing priorities.</li><li>Monitor service schedules and proactively resolve scheduling conflicts, delays, and customer concerns.</li><li>Prepare service estimates, proposals, invoices, and other job-related documentation as needed.</li><li>Maintain accurate customer records, service histories, equipment information, and work order documentation.</li><li>Coordinate parts, materials, equipment, and vendor resources required for service jobs.</li><li>Follow up with customers after service completion to confirm satisfaction and address outstanding issues.</li><li>Assist with processing purchase orders, tracking expenses, and supporting service department billing.</li><li>Communicate with internal departments, including sales, operations, accounting, and field personnel, to ensure smooth workflows.</li><li>Monitor open service requests and follow up on outstanding work orders to ensure deadlines are met.</li><li>Maintain organized digital filing systems and update service management software with accurate information.</li><li>Identify opportunities to improve scheduling efficiency, customer communication, and overall service delivery.</li></ul><p><br></p>
  • 2026-10-16T17:03:59Z
NOC Specialist/IT Support
  • Covington, GA
  • remote
  • Temporary to Hire
  • 24.00 - 24.00 USD / Hourly
  • <p><strong>About the Role</strong></p><p>We are seeking a dependable and customer-focused <strong>NOC / IT Support Analyst</strong> to join a growing IT support team. This role is ideal for someone who enjoys troubleshooting technical issues, supporting end users, and working in a fast-paced environment.</p><p>The selected candidate will provide hardware, software, and network support to customer service representatives and corporate employees, ensuring a seamless technology experience across the organization.</p><p><br></p><p><strong>Training & Schedule Requirements</strong></p><ul><li>Initial training will take place <strong>onsite in Marietta, GA</strong> for approximately <strong>2-3 weeks</strong></li><li>Training schedule: <strong>Monday-Friday, 9:00 AM - 5:00 PM</strong></li><li>Following training, candidates will transition to a <strong>4 day x10 hour schedule</strong></li><li>Shifts may be assigned on <strong>any day of the week</strong>, including <strong>Saturdays and Sundays</strong></li><li>Candidates must have <strong>open availability</strong> and be flexible with shift assignments based on operational needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Troubleshoot and resolve IT issues received through the help desk, chat, phone, voicemail, and email channels</li><li>Provide onsite and remote support for hardware, software, and network-related issues</li><li>Perform account password resets and account unlocks</li><li>Manage and troubleshoot VPN access issues</li><li>Support and troubleshoot call center technologies</li><li>Assist with new employee onboarding and workstation setup</li><li>Deploy, configure, and maintain IT equipment</li><li>Maintain and update asset tracking systems</li><li>Image, configure, and re-image laptops and desktops</li><li>Manage user and computer group assignments within Active Directory</li><li>Assist with creating, modifying, and disabling user accounts</li></ul><p><strong>*Please note: </strong>After training, the schedule will be four 10-hour shifts per week with shifts based on business needs, including evenings, weekends, and holidays. Do not apply to this posting if you're not open to this schedule - no exceptions will be made.</p>
  • 2026-10-16T13:33:42Z
Customer Experience Specialist
  • Irmo, SC
  • onsite
  • Temporary / Contract
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a Customer Experience Specialist to join a short-term Contract opportunity supporting a 60-day pilot project in Irmo, South Carolina. This role is ideal for someone who excels at customer outreach, appointment coordination, and delivering responsive service in a fast-paced technology environment. The position offers an opportunity to contribute immediately while helping strengthen client engagement and business development efforts.<br><br>Responsibilities:<br>• Reach out to prospective and existing customers to introduce services, spark interest, and encourage meaningful engagement<br>• Schedule meetings and follow-up conversations for the sales team by managing outreach activity across phone and email channels<br>• Deliver attentive customer support by answering inquiries, addressing service concerns, and guiding contacts toward appropriate solutions<br>• Track interactions, outcomes, and next steps accurately while working across multiple browser-based systems and tools<br>• Identify customer connectivity-related issues and communicate details clearly to support efficient resolution<br>• Maintain consistent follow-up with leads and customers to improve response rates and strengthen overall experience<br>• Collaborate with internal team members to support pilot program goals, share feedback, and highlight trends from customer interactions
  • 2026-10-20T14:18:44Z
Customer Service Specialist
  • Honolulu, HI
  • onsite
  • Temporary to Hire
  • 16.15 - 18.70 USD / Hourly
  • <p>We are looking for a Customer Service Specialist to support daily operations for the warehouse in Hawaii. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing administrative duties, and keeping information organized in a fast-paced service environment. The person in this role will serve as a key point of contact for individuals seeking program information while providing dependable coordination and office support. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-0800.</p><p><br></p><p>Responsibilities:</p><p>• Assist callers and visitors by answering questions about available programs and services in a thorough and helpful manner.</p><p>• Coordinate and confirm pickup times and client appointments to support smooth day-to-day scheduling.</p><p>• Enter and maintain accurate information in internal records and tracking systems.</p><p>• Speak with clients to gather feedback and complete surveys in a respectful and organized way.</p><p>• Support administrative activities tied to human services programs, including document handling and routine office tasks.</p><p>• Communicate clearly by phone, email, and in writing with clients, staff, and community contacts.</p><p>• Work closely with team members and partner programs to ensure responsive service for a diverse population.</p>
  • 2026-10-28T00:38:43Z
Inside Sales Representative
  • Concord, CA
  • onsite
  • Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>Robert Half's client is seeking an Inside Sales Representative for a hybrid position in Concord, CA. Are you someone who enjoys helping people, building relationships, and guiding customers toward the right solution? In this role, you'll connect with prospective customers and their families, understand their unique needs, and help them make informed decisions with confidence. If you're energized by meaningful conversations, sales goals, and helping others navigate important choices, we'd love to hear from you! This is a hybrid work arrangement after training is complete.</p><p><br></p><p>What you'll do as an Inside Sales Representative:</p><ul><li>Connect with inbound and marketing-generated leads to understand customer needs and recommend appropriate products and services.</li><li>Build trust with customers, caregivers, and family members through empathetic, consultative conversations.</li><li>Guide sales opportunities through the decision-making process and help customers take the next step when the timing is right.</li><li>Maintain detailed and accurate records of customer interactions, lead activity, and sales progress within company systems.</li><li>Conduct timely follow-up with prospective customers to nurture relationships and improve conversion outcomes.</li><li>Meet daily activity metrics, sales goals, and revenue objectives in a fast-paced environment.</li><li>Partner with team members and leadership to identify customer trends, common objections, and opportunities for improvement.</li></ul><p>What We're Looking For</p><ul><li>Previous experience in sales, customer service, call center, inside sales, admissions, or a customer-facing role.</li><li>Strong communication skills with the ability to build rapport quickly and effectively.</li><li>A consultative sales approach focused on understanding customer needs and creating positive experiences.</li><li>Comfort working in a goal-driven environment with performance metrics and sales targets.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to multitask, prioritize, and manage a high volume of customer interactions.</li><li>Proficiency with CRM systems, sales software, and Microsoft Office applications.</li><li>Reliable attendance and flexibility to work various shifts between <strong>6:00 AM and 5:00 PM</strong>.</li><li>High school diploma or equivalent required; additional education is a plus.</li></ul><p>Why Join Us?</p><ul><li>Competitive compensation with performance incentives.</li><li>Comprehensive training and ongoing support.</li><li>Collaborative team environment with opportunities for growth.</li><li>Meaningful work helping customers make important decisions.</li><li>Stable schedule options within daytime operating hours.</li></ul><p>If you're interested in this Inside Sales Representative role, apply today!</p>
  • 2026-10-29T14:58:47Z
Customer Account Specialist
  • Canonsburg, PA
  • onsite
  • Permanent / Full Time
  • 65000.00 - 80000.00 USD / Yearly
  • <p>.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.</p><p>This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.</p><p>What You'll Do</p><ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul><p>Growth Opportunity</p><p>Successful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:</p><ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul><p><br></p>
  • 2026-10-08T16:33:47Z
Customer Support Specialist
  • Bethesda, MD
  • onsite
  • Temporary / Contract
  • 22.00 - 26.00 USD / Hourly
  • <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, and chat</p><p>• Resolve issues and document outcomes in CRM systems</p><p>• Escalate complex issues to internal teams</p><p>• Identify service trends and improvement opportunities</p><p><br></p>
  • 2026-10-26T17:33:43Z
Customer Support & Order Management Specialist
  • Greenfield, IN
  • remote
  • Temporary / Contract
  • 22.00 - 25.00 USD / Hourly
  • <p>A growing manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done. You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul><p><br></p>
  • 2026-10-23T19:28:50Z
Logistics Customer Support Coordinator
  • Palomar Mountain, CA
  • onsite
  • Temporary / Contract
  • 24.00 - 28.00 USD / Hourly
  • <p><strong>Robert Half is hiring a Logistics Customer Support Coordinator for a busy distribution operation in Palomar!</strong> This position is ideal for a customer-focused professional who enjoys solving problems, coordinating details, and keeping customers informed when orders, deliveries, or schedules change. You'll serve as a key connection between customers, warehouse personnel, drivers, and internal sales teams.</p><p>This isn't just a call-answering role. You'll help track orders from entry through delivery, investigate discrepancies, and keep communication clear when timing or inventory issues arise. Candidates who are organized, adaptable, and comfortable working in a fast-paced operations environment will be especially well suited.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter customer orders and verify pricing, quantities, delivery details, and requested dates.</li><li>Respond to customer inquiries by phone and email regarding order status and delivery schedules.</li><li>Track shipments and coordinate delivery updates with dispatch, warehouse, and transportation teams.</li><li>Communicate delays, backorders, substitutions, and other order changes to customers.</li><li>Resolve order discrepancies, missing items, damaged shipments, and delivery concerns.</li><li>Maintain accurate customer records, order notes, and case documentation.</li><li>Coordinate returns, credits, replacement orders, and service requests.</li><li>Work with sales representatives to address customer needs and special delivery requirements.</li><li>Monitor open orders and follow up on items requiring additional action.</li><li>Assist with inventory availability checks and communicate product shortages.</li><li>Prepare routine reports related to order volume, delivery status, and customer issues.</li><li>Identify recurring service problems and recommend improvements to workflows.</li><li>Provide timely, professional service while balancing multiple requests and deadlines.</li></ul>
  • 2026-10-15T18:44:09Z
Senior Recruiter
  • Norcross, GA
  • onsite
  • Permanent / Full Time
  • 90000.00 - 95000.00 USD / Yearly
  • <p>Robert Half's HR Solutions team is seeking an experienced, results-driven Senior Recruiter with a strong background in sales recruiting to support hiring initiatives for a client in Norcross, GA. This individual will be responsible for managing full-cycle recruitment for a variety of sales and customer-facing positions, including Customer Service Representatives (CSRs), Territory Sales Managers (TSMs), District Sales Managers (DSMs), and Executive District Managers (EDMs). The ideal candidate has a proven track record of identifying, attracting, assessing, and hiring high-performing sales professionals in a fast-paced, performance-driven environment. This recruiter will partner closely with hiring managers and business leaders to understand talent needs, develop targeted sourcing strategies, build strong candidate pipelines, and deliver quality hires that support business growth. This is a 100% onsite position in Norcross, Georgia, requiring a proactive, relationship-focused recruiter who can effectively manage multiple requisitions, engage passive candidates, and deliver an exceptional candidate experience.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p>Full-Cycle Recruiting</p><ul><li>Manage the complete recruitment lifecycle, from intake meetings and candidate sourcing through screening, interviewing, offer negotiation, and onboarding coordination.</li><li>Recruit for a diverse range of sales and customer-facing positions, including:</li><li>Customer Service Representatives (CSRs)</li><li>Territory Sales Managers (TSMs)</li><li>District Sales Managers (DSMs)</li><li>Executive District Managers (EDMs)</li><li>Manage multiple open requisitions simultaneously while maintaining recruiting quality and meeting established hiring timelines.</li></ul><p><strong>Sales Talent Sourcing and Pipeline Development</strong></p><ul><li>Develop and execute targeted sourcing strategies to identify qualified sales professionals across various markets and experience levels.</li><li>Proactively identify and engage passive candidates through LinkedIn Recruiter, job boards, professional networks, referrals, and other sourcing channels.</li><li>Build and maintain talent pipelines for recurring, high-volume, and specialized sales leadership positions.</li><li>Identify candidates with strong sales acumen, business development capabilities, customer relationship skills, territory management experience, and leadership potential.</li><li>Research relevant talent markets and competitor organizations to identify opportunities to attract top sales talent.</li></ul><p><strong>Candidate Screening and Assessment</strong></p><ul><li>Conduct phone screens and interviews to evaluate candidates' qualifications, sales experience, communication skills, career goals, and overall fit.</li><li>Assess candidates' ability to succeed in target-driven environments, manage customer relationships, develop business opportunities, and meet performance expectations.</li><li>Evaluate leadership, coaching, territory management, and team development experience for sales management positions.</li><li>Present qualified candidates to hiring managers with clear summaries of their experience, strengths, and alignment with role requirements.</li></ul>
  • 2026-10-13T15:53:43Z
Sr. Customer Service Specialist
  • Memphis, TN
  • onsite
  • Temporary to Hire
  • 20.00 - 21.00 USD / Hourly
  • We are looking for a Sr. Customer Service Specialist to join our team in Memphis, Tennessee in a contract-to-permanent capacity. This position serves as a central point of contact for customers while overseeing order activity, account support, and coordination across sales, operations, warehouse, technical, and production teams. The ideal candidate brings a strong service mindset, excellent organization, and the ability to keep multiple priorities moving in a fast-paced, onsite environment.<br><br>Responsibilities:<br>• Oversee the full order lifecycle from initial entry through fulfillment, confirming accuracy, timing, and customer expectations at each stage.<br>• Partner with internal departments to resolve questions related to inventory, shipment schedules, documentation, and order progress for domestic and international customers.<br>• Support customer accounts by assisting with pricing details, proposals, contract-related coordination, and activities that strengthen long-term business relationships.<br>• Track open orders, customer demand patterns, and forecast information to help improve planning and day-to-day operational execution.<br>• Maintain organized customer records, shared communication channels, and reporting data to ensure information remains current and accessible.<br>• Identify service gaps and workflow inefficiencies, then recommend practical improvements that enhance responsiveness and accuracy.<br>• Provide cross-coverage for customer service and commercial support tasks as business needs shift.<br>• Communicate clearly with customers and internal partners to address issues quickly and maintain a consistent service experience.
  • 2026-10-05T21:08:46Z
Leasing Agent
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 25.00 - 28.00 USD / Hourly
  • <p>Our client is seeking a customer-focused and detail-oriented <strong>Leasing Agent</strong> to support the leasing and marketing activities of a residential or commercial property. This role is responsible for engaging prospective tenants, conducting property tours, processing applications, supporting lease administration, and helping maintain strong occupancy levels and tenant satisfaction.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet prospective tenants and provide information about available units or spaces</li><li>Conduct property tours and highlight features, amenities, and leasing terms</li><li>Respond to phone, email, and online inquiries in a timely and professional manner</li><li>Process rental applications, collect required documentation, and assist with screening procedures</li><li>Prepare leases, renewals, and related leasing documents</li><li>Support move-in and move-out coordination</li><li>Maintain accurate records of prospects, applications, and tenant communications</li><li>Assist with marketing and advertising efforts for available properties</li><li>Help ensure a positive resident or tenant experience through strong customer service</li><li>Collaborate with property management staff on occupancy goals and leasing activity</li></ul><p><br></p>
  • 2026-10-16T17:03:59Z
Customer Service Supervisor
  • Pittsburgh, PA
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • We are looking for an experienced Customer Service Supervisor to lead daily support operations for a healthcare-focused service team in Pittsburgh, Pennsylvania. This Contract position is ideal for someone who can guide representatives, strengthen service quality, and maintain a responsive experience for patients, members, or customers. The role blends hands-on team leadership with call center oversight, making it well suited for someone who thrives in fast-paced service environments.<br><br>Responsibilities:<br>• Direct the day-to-day activities of customer service staff, ensuring timely and attentive handling of incoming inquiries and service requests.<br>• Coach, support, and motivate team members to improve performance, strengthen communication skills, and maintain high service standards.<br>• Monitor call center activity, track workflow trends, and adjust team priorities to help meet operational goals and response expectations.<br>• Review customer interactions for quality and accuracy, providing constructive feedback and guidance to encourage continuous improvement.<br>• Resolve escalated service concerns by investigating issues, coordinating solutions, and following through to achieve satisfactory outcomes.<br>• Partner with leadership and internal departments to address service challenges, streamline support processes, and maintain effective operations.<br>• Prepare and maintain performance reports related to productivity, service levels, and customer experience results.<br>• Assist with implementing updates to procedures, tools, or workflows when operational changes affect the customer service function.
  • 2026-10-22T19:03:46Z
Patient Access Specialist
  • Nashua, NH
  • onsite
  • Temporary to Hire
  • 17.50 - 20.00 USD / Hourly
  • We are looking for a Patient Access Specialist to support patient intake and registration activities for a healthcare organization in Nashua, New Hampshire. This Contract to permanent opportunity is ideal for someone who combines strong customer service skills with accuracy in administrative and financial processes. In this role, you will help create a smooth patient experience by verifying information, explaining required documentation, and supporting compliant account setup before and during service.<br><br>Responsibilities:<br>• Manage patient admissions, registration, and pre-registration activities for scheduled and walk-in services while ensuring records are complete and accurate.<br>• Verify demographic and insurance details, assign or confirm medical record numbers, and enter information correctly to support billing and claim accuracy.<br>• Review physician orders and medical necessity criteria, identify documentation needs, and provide patients with clear instructions related to their visit.<br>• Explain consent forms, notices, and patient education materials to patients or authorized representatives, obtain required signatures, and document completion appropriately.<br>• Conduct inbound and outbound calls to gather missing account information, discuss patient financial responsibility, and collect point-of-service payments or outstanding balances when applicable.<br>• Use insurance verification tools to confirm eligibility, select the correct coverage plan, and record benefit details that support reimbursement and clean claim submission.<br>• Deliver compassionate, service-focused interactions that align with organizational standards for patient satisfaction and clear, accurate communication.<br>• Monitor account quality through audits and reporting tools, correct registration issues, and share accurate data with leadership to maintain compliance and performance standards.
  • 2026-10-22T19:18:46Z
Customer Service Representitive
  • East Lansing, MI
  • onsite
  • Temporary / Contract
  • 17.00 - 20.00 USD / Hourly
  • <ul><li>Providing introductory information, such as a product manual explanation, to prospective and new customers</li><li>Handling customer complaints and troubleshooting issues with products or services</li><li>Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received</li><li>Accessing databases to retrieve account information for customers</li><li>Letting customers know about additional products or services that might benefit them</li><li>Escalating queries and concerns when necessary</li><li>Updating customer records following each contact</li><li>Staying up to date on the latest products and services an organization provides</li></ul>
  • 2026-10-20T13:53:44Z
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