731 Results for Customer Service Representative Jobs in Html

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Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a Customer Service Representative to support customers from our location in a fast-paced call center setting. This Long-term Contract opportunity is ideal for someone who enjoys solving service concerns, managing requests with accuracy, and delivering a detail-focused customer experience. The role works closely with internal departments to ensure issues are addressed efficiently and customers receive timely, helpful support. Responsibilities: • Handle incoming customer inquiries related to service disruptions, missed pickups, and other account concerns, taking ownership through resolution. • Enter and manage service requests and order details with a high level of accuracy, ensuring each task is completed promptly. • Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs. • Guide customers in using available self-service resources so they can access information and complete routine actions more efficiently. • Recognize repeated service problems or workflow bottlenecks and communicate them to the appropriate internal contacts for review. • Stay effective in a dynamic environment by adjusting to updated processes, shifting priorities, and evolving business demands.
2026-10-09T12:58:43Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving issues, guiding customers through solutions, and working closely with internal teams to deliver a positive service experience. The role requires strong communication, sound judgment, and the ability to stay organized while managing multiple requests throughout the day. Responsibilities: • Respond to customer inquiries and take ownership of service concerns, researching each matter thoroughly to provide timely and accurate resolutions. • Handle service requests and order-related tasks with careful attention to detail, ensuring all items are completed correctly from intake through final follow-up. • Partner with billing, sales, and operations staff to align on customer needs and help drive efficient, well-coordinated support. • Guide customers in using available self-service resources so they can access information and complete common tasks more easily. • Recognize patterns in customer issues and communicate recurring challenges or workflow gaps to the appropriate internal teams for review. • Adjust quickly to updated procedures, shifting priorities, and changing service demands while maintaining a high standard of support.
2026-10-09T12:58:43Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21.00 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-paced call center setting. This is a Long-term Contract opportunity for someone who enjoys resolving concerns, managing service requests, and delivering a positive customer experience through clear and effective communication. The ideal candidate is organized, adaptable, and comfortable working closely with internal teams to ensure customer needs are addressed accurately and efficiently. Responsibilities: • Respond to customer inquiries and take ownership of service-related concerns, including researching issues and driving them to resolution. • Enter and manage customer requests with accuracy, ensuring each order or service need is completed in a timely manner. • Partner with internal departments such as billing, sales, and operations to coordinate effective solutions for customers. • Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently. • Recognize patterns in recurring service challenges and communicate them to the appropriate teams for review and improvement. • Adjust quickly to updated workflows, shifting priorities, and changing business needs while maintaining service quality. • Maintain clear records of customer interactions and follow-up actions to support consistency and accountability. • Deliver attentive support in a high-volume environment while balancing responsiveness, accuracy, and attention to detail.
2026-10-09T13:04:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21.00 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to support customers from our office in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving service concerns, guiding customers through requests, and working closely with internal teams to deliver a smooth experience. The person in this role will handle a variety of customer inquiries, provide clear and detail-oriented communication, and help improve service quality through careful follow-up and issue escalation. Responsibilities: • Respond to customer inquiries by phone or other communication channels and work to resolve service-related concerns in a timely manner. • Investigate problems such as missed service events, order questions, and account-related issues, then drive each case through completion. • Enter and manage customer requests accurately while maintaining thorough records and ensuring all necessary follow-up is completed. • Partner with operational, sales, and billing teams to coordinate solutions and deliver consistent support to customers. • Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently. • Recognize patterns in repeated service issues or workflow obstacles and elevate them to the appropriate team for review and improvement. • Adjust quickly to updated processes, shifting priorities, and changing daily demands within a growing organization.
2026-10-09T13:04:00Z

Customer Service Representative - Wednesdays off

Bentonville, AR
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support employees with benefit-related questions in a Long-term Contract position based in Arkansas. This opportunity is well suited for someone who communicates clearly, works independently, and can manage sensitive information with discretion. The role begins remotely and involves assisting with topics such as health coverage, retirement plans, enrollment support, and claims inquiries while delivering a dependable service experience. Responsibilities: • Respond to employee inquiries about benefit programs, including medical coverage, retirement options, claims, and enrollment matters, with accuracy and professionalism. • Walk employees through online tools, account access, and available resources so they can complete benefits-related tasks successfully. • Investigate service issues, provide appropriate resolutions when possible, and direct more complex concerns to the correct support channels. • Record each customer interaction thoroughly in internal systems to maintain accurate service and case documentation. • Handle conversations across multiple platforms and applications while maintaining a high level of attentiveness and service quality. • Safeguard confidential employee information by following privacy expectations and secure handling procedures. • Maintain consistent availability during the assigned regular schedule, including the required half-day Saturday shift and Wednesday off. • Participate fully in required training and apply new processes, tools, and service standards quickly and effectively.
2026-10-09T19:34:07Z

Helpline Customer Service Representative

Miami, FL
onsite
Temporary / Contract
20.00 - 20.00 USD / Hourly
We are seeking a compassionate and dedicated professional to join our team in supporting individuals in crisis. The ideal candidate will have a background in psychology, behavioral health, or a related medical field, along with experience in patient-facing healthcare support. <ul><li>Provide support to individuals experiencing crisis situations with empathy, professionalism, and care. </li><li>Communicate effectively with individuals in both Creole and English. </li><li>Assist with crisis intervention, emotional support, and connection to appropriate resources.</li><li>Maintain calm and professionalism in high-pressure or emotionally charged situations.</li><li>Support patient services functions, including coordination, communication, and follow-up as needed. </li><li>Participate in training related to suicide prevention and crisis intervention techniques. </li></ul>
2026-10-23T20:43:44Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17.10 - 19.80 USD / Hourly
We are looking for a Customer Service Representative to support outreach and front-line communication efforts for a higher education organization. This Long-term Contract position is ideal for someone who enjoys connecting with prospective students, applicants, and learners while delivering a detail-oriented and positive service experience. The person in this role will handle a mix of outbound and inbound interactions, assess individual needs, and guide each contact to the most appropriate resource or team. Responsibilities: • Place high-volume outbound calls to prospective students, applicants, and other contacts who have expressed interest in learning more about available programs or services. • Respond to inbound phone and chat inquiries with a welcoming, detail-oriented approach that creates a strong first impression. • Identify the purpose of each interaction and route individuals efficiently to the appropriate department, advisor, or support team. • Contribute to a variety of communication campaigns based on organizational priorities and changing business needs. • Assist prospects, applicants, and current learners by addressing questions, clarifying next steps, and helping them reach the right point of contact. • Maintain productivity in a fast-paced environment that may involve making or managing more than 100 calls during the workday. • Document interactions accurately and complete assigned administrative support tasks in a timely manner. • Collaborate with team members by sharing effective service approaches and supporting consistent communication standards.
2026-10-27T21:28:43Z

Customer Service Representative

Roanoke, VA
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a Patient Services Representative to support patient access operations in Roanoke, Virginia. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and keeping administrative tasks organized in a healthcare setting. In this role, you will guide patients through registration and scheduling processes while helping create an efficient and welcoming experience from arrival through follow-up. Responsibilities:• Greet patients and visitors professionally and provide courteous assistance throughout the check-in process.• Complete patient intake activities by entering and updating demographic, insurance, and account information accurately.• Coordinate appointment scheduling, confirm upcoming visits, and assist with rescheduling when needed.• Collect co-payments and other patient payments, then reconcile daily receipts according to office procedures.• Respond to patient questions with empathy and escalate complex concerns to the appropriate team members.• Partner with clinical and administrative staff to support efficient patient flow and timely service.• Maintain confidentiality of patient information and follow all applicable privacy and compliance standards.
2026-10-27T13:58:42Z

Inside Sales/Customer Service

Wheatland, PA
onsite
Permanent / Full Time
60000.00 - 75000.00 USD / Yearly
We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle. Responsibilities:• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.
2026-10-15T12:38:46Z

Sales Support Representative

Exton, PA
onsite
Permanent / Full Time
- USD / Yearly
Our client is looking to staff a customer-focused and highly organized Sales Support Representative to facilitate order management, maintain strong client relationships, and support day-to-day activities of the sales team. This role requires someone who can manage multiple customer requests, coordinate order processing and delivery schedules, and use sound judgement to resolve issues while maintaining a high standard of service. The ideal Sales Support Representative will detail-oriented, customer-focused, and capable of managing multiple priorities with accuracy and meeting service expectations. What you get to do everyday· Provide administrative support to sales team· Fulfill customer inquiries· Serve as liaison between sales team, clients, and internal departments· Manage and update customer accounts and CRM systems· Resolve pricing issues/errors· Build strong customer relationships· Review and analyze customer feedback· Track sales leads, monitor progress, and ensure follow-up· Provide customer quotes and pricing· Troubleshoot data performance inquiries
2026-10-15T18:18:41Z

Call Center Specialist

Pennsauken, NJ
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.<ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
2026-10-22T20:33:44Z

Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23.00 - 25.00 USD / Hourly
We are looking for a Customer Relations Representative to support an insurance agency in San Diego, California location through a Long-term Contract assignment. In this role, you will serve as a key point of contact for inbound inquiries, gather and document important claim details with precision, and help ensure each customer receives timely assistance. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes a thoughtful approach to resolving service-related concerns. Responsibilities:• Respond to incoming calls related to first reports of injury and capture claim information accurately in company systems.• Use attentive listening and well-structured follow-up questions to understand customer needs and provide appropriate support.• Route inquiries to the correct teams when needed and work across departments to help bring issues to resolution.• Maintain complete and accurate records through consistent data entry and careful documentation practices.• Build a strong understanding of service procedures, policy guidelines, and operational workflows to deliver dependable customer assistance.• Identify potential service interruptions or process concerns early and communicate them to Customer Care leadership.• Follow established company standards, training expectations, supervisory guidance, and applicable regulations in daily work.
2026-10-20T20:58:47Z

Customer Service

Holland, OH
remote
Temporary to Hire
18.00 - 20.00 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional support to customers by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment.
2026-10-26T14:28:46Z

Consumer Services Representative

Henderson, NV
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are seeking a detail-oriented and customer-focused Consumer Services Representative to serve as a key liaison between customers, warehouse operations, and internal teams. This position supports customer service operations, returns processing, order management, and issue resolution in a fast-paced distribution environment. The ideal candidate will have a strong customer service background, excellent communication skills, a solution-oriented mindset, and the ability to work effectively with both customers and warehouse personnel. Previous experience in a warehouse, distribution, or logistics environment is preferred. Key Responsibilities<ul><li>Respond to incoming customer inquiries via phone and email, providing timely, professional, and solution-focused support.</li><li>Assist customers with questions related to products, order status, shipping information, pricing, returns, and service requests.</li><li>Resolve customer concerns and escalations while maintaining a high level of customer satisfaction.</li><li>Process and manage direct-to-consumer (DTC) and business-to-business (B2B) orders, ensuring accuracy throughout the order lifecycle.</li><li>Support the Return Merchandise Authorization (RMA) process, including return requests, documentation, tracking, and follow-up.</li><li>Monitor open orders, backorders, returns, and delayed shipments, proactively communicating updates to customers and internal stakeholders.</li><li>Collaborate closely with warehouse, logistics, operations, sales, and customer service teams to resolve order issues and improve service levels.</li><li>Maintain accurate customer records, order activity, and service documentation within CRM and order management systems.</li><li>Assist with inventory-related inquiries, shipment tracking, and coordination between customers and warehouse operations.</li><li>Identify opportunities to improve processes, enhance operational efficiency, and elevate the overall customer experience.</li><li>Provide administrative support, reporting, documentation, and assistance with special projects as needed.</li><li>Gather customer feedback and communicate recurring trends or concerns to appropriate departments.</li></ul>
2026-10-20T20:58:47Z

Member Service Representative

Marlborough, MA
onsite
Temporary / Contract
21.00 - 23.00 USD / Hourly
We are looking for a Member Service Representative to support day-to-day branch service operations. This long-term contract position is ideal for someone who enjoys helping members with financial needs, handling transactions with precision, and building strong relationships through attentive service. The person in this role will contribute to a positive branch experience by combining account support, product awareness, and operational accuracy in a fast-paced retail banking environment. Responsibilities:• Manage routine member banking activity, including deposits, withdrawals, transfers, and loan-related payments, with a high degree of accuracy.• Support members with setting up and maintaining consumer accounts, including deposit products and individual retirement account services.• Guide members through consumer lending inquiries and provide assistance during the application process.• Recognize opportunities to match members with suitable financial products and explain available options clearly.• Connect members with specialized services such as digital banking, mortgage offerings, lending solutions, and business banking resources when appropriate.• Follow all applicable credit union policies, regulatory expectations, and established branch procedures to maintain compliance.• Reconcile cash drawers and assist with daily branch operations to ensure smooth and efficient service delivery.• Provide attentive, member-focused service while helping the branch meet performance, service, and sales objectives.
2026-10-12T19:08:43Z

Senior Client Services Representative

San Diego, CA
remote
Temporary / Contract
42.00 - 56.00 USD / Hourly
Position OverviewOur client, a growing wealth management firm, is seeking a Senior Client Services Associate to support its advisory team and help deliver an exceptional client experience. This individual will play an integral role in managing client account administration, coordinating onboarding activities, supporting reporting processes, and ensuring day-to-day operations run smoothly. The Senior Client Services Associate will work closely with financial advisors, internal operations teams, and external partners to address client needs, maintain accurate records, and support efficient workflows. This role will also provide guidance to junior team members and contribute to the development of processes that enhance service delivery and support the firm's continued growth. The ideal candidate is proactive, detail-oriented, and comfortable balancing competing priorities in a client-focused financial services environment. Key Responsibilities<ul><li>Partner with financial advisors to coordinate client requests, manage service priorities, and ensure timely follow-up.</li><li>Facilitate new client onboarding, including preparing, processing, and tracking account documentation across relevant platforms.</li><li>Coordinate account maintenance requests, asset transfers, fund movements, and other account-related activities.</li><li>Assist with portfolio reporting, account reviews, and the preparation and reconciliation of client performance reports.</li><li>Manage advisor calendars and coordinate client meetings, appointments, and follow-up communications.</li><li>Serve as a reliable point of contact for internal teams, custodians, and other external partners to help resolve client service needs.</li><li>Maintain accurate client files, account records, and documentation in accordance with internal procedures and applicable regulatory requirements.</li><li>Collaborate with compliance and operations teams to support periodic reviews, documentation requests, billing processes, and reporting requirements.</li><li>Monitor outstanding client requests and account activity to ensure tasks are completed accurately and within established deadlines.</li><li>Identify opportunities to streamline workflows, improve consistency, and enhance the overall client and advisor experience.</li><li>Provide day-to-day guidance, training, and mentorship to junior client service team members.</li><li>Assist with developing and maintaining standardized procedures, workflows, and best practices.</li><li>Serve as a knowledgeable resource for client service and operational matters within the office.</li><li>Support the implementation of process improvements as the firm continues to grow.</li></ul>
2026-10-23T18:58:45Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000.00 - 950000.00 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-10-23T13:43:43Z

Member Services Representative

Alexandria, VA
remote
Temporary / Contract
25.65 - 29.70 USD / Hourly
We are looking for a Member Services Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, works efficiently, and delivers dependable assistance to members over the phone. The role requires strong attention to detail, confidence using computer systems, and the ability to manage multiple inquiries while maintaining a helpful and attentive approach. Responsibilities: • Handle a steady flow of incoming member calls and provide accurate, courteous support in a fast-paced call center setting. • Respond to questions, resolve routine service issues, and guide members through available resources and next steps. • Enter and update member information in computer systems with a high level of accuracy and attention to detail. • Document call details thoroughly to ensure complete and organized service records. • Use typing and navigation skills to manage conversations efficiently while accessing multiple systems. • Maintain service quality standards by delivering consistent, attentive customer support on every interaction.
2026-10-16T20:48:49Z

Administrative & Customer Service

Cincinnati, Oh, OH
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
Robert Half is seeking Administrative & Customer Support professionals for ongoing opportunities with clients throughout Greater Cincinnati and Northern Kentucky. We welcome applications from candidates interested in contract, contract-to-hire, and permanent positions.Opportunities may include:• Administrative Assistant• Executive Assistant• Customer Service Representative• Receptionist• Office Coordinator• Data Entry Specialist• Order Entry Specialist Typical Responsibilities• Provide administrative support to teams and managers• Respond to customer inquiries by phone and email• Enter and maintain accurate records• Coordinate schedules, meetings, and office activities• Process orders and prepare correspondence• Assist with additional tasks based on the assignment
2026-10-19T13:03:51Z

Customer Experience Specialist

Sand Springs, OK
onsite
Temporary to Hire
24.00 - 28.00 USD / Hourly
Job Title: Customer Experience SpecialistLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities:<ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
2026-10-13T20:53:43Z

Administrative Assistant

Woodbury, NY
onsite
Permanent / Full Time
55000.00 - 62000.00 USD / Yearly
Tenant Services Representative, Woodbury, Long Island, NY Anna Parson at Robert Half is working with a growing real estate organization seeking a personable, professional and customer-oriented Tenant Services Representative to join its team. The Tenant Services Representative role is ideal for someone who enjoys interacting with residents, resolving account-related matters, and supporting day-to-day property operations in a fast-paced environment.As the Tenant Services Representative, you will: <ul><li>Serve as a primary contact for residents regarding account questions, service requests, and general support needs</li><li>Research and resolve account discrepancies, payment concerns, and record maintenance requests</li><li>Maintain accurate resident records and ensure information is updated across internal systems</li><li>Coordinate move-in and move-out administrative processes, including required documentation and account follow-up</li><li>Work closely with property management, accounting, and operations teams to support resident needs</li><li>Prepare reports, organize documentation, and assist with various administrative projects</li><li>Deliver exceptional customer service while managing multiple priorities and deadlines</li></ul>For immediate confidential consideration, contact Anna Parson at Robert Half or Apply Now!
2026-10-24T00:28:44Z

Call Center Representative

Dallas, TX
remote
Temporary / Contract
18.00 - 24.00 USD / Hourly
Position OverviewOur client is seeking a customer-focused and motivated Call Center Representative to join their team. This role is responsible for handling a high volume of inbound and outbound calls, assisting customers with inquiries, resolving issues, and delivering exceptional service. The ideal candidate is a strong communicator who thrives in a fast-paced environment and enjoys helping customers.Responsibilities<ul><li>Answer high-volume inbound customer calls professionally and efficiently</li><li>Resolve customer inquiries, concerns, and service issues</li><li>Document customer interactions accurately in company systems</li><li>Follow up with customers regarding open issues or requests</li><li>Maintain service level and quality standards</li><li>Research and troubleshoot customer concerns</li><li>Escalate complex issues appropriately</li><li>Support various administrative and customer service functions as needed</li></ul>
2026-10-12T16:58:43Z

French Bilingual Customer Service Representaitve

Edina, MN
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish. Key Responsibilities<ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul>
2026-10-23T14:48:44Z

Call Center Agent

San Diego, CA
remote
Temporary to Hire
20.00 - 25.00 USD / Hourly
We are seeking a customer-focused and detail-oriented Insurance Call Center Representative to support policyholders, answer insurance-related inquiries, and provide exceptional service in a fast-paced call center environment. This individual will serve as a primary point of contact for customers, assisting with policy questions, account updates, claims inquiries, and general insurance needs while ensuring accurate documentation and timely resolution. The ideal candidate has strong communication skills, a professional phone presence, and the ability to navigate multiple systems while delivering a positive customer experience. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound calls from policyholders, prospective customers, and other insurance-related contacts.</li><li>Respond to inquiries regarding insurance policies, coverage details, billing, payments, claims status, and account information.</li><li>Provide accurate information and guidance while adhering to company policies, procedures, and applicable regulations.</li><li>Assist customers with policy updates, personal information changes, payment processing, and other account maintenance requests.</li><li>Document customer interactions, inquiries, and resolutions accurately in the customer relationship management (CRM) system.</li><li>Research and resolve customer concerns, escalating complex issues to the appropriate department when necessary.</li><li>Deliver professional, empathetic, and solutions-oriented customer service, particularly when handling sensitive or stressful situations.</li><li>Navigate multiple software platforms simultaneously while maintaining accuracy and efficiency.</li><li>Meet established performance metrics, including call quality, customer satisfaction, productivity, and attendance.</li><li>Follow established scripts, quality assurance guidelines, data privacy requirements, and compliance procedures.</li><li>Collaborate with team members and supervisors to improve service delivery and customer satisfaction.</li><li>Participate in ongoing training related to insurance products, systems, and customer service best practices.</li></ul>
2026-10-16T17:03:59Z

Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Bilingual Spanish Patient Service Representative to support front-end patient access and administrative operations in Miami, Florida. This Long-term Contract position is ideal for someone who can deliver courteous service, manage registration and scheduling tasks, and keep billing and patient records accurate in a fast-paced healthcare setting. The person in this role will serve as a key point of contact for patients while helping maintain compliance, documentation quality, and smooth daily clinic workflow. Responsibilities:• Welcome patients and visitors professionally, providing responsive service that reflects established customer care standards in every interaction.• Complete patient intake and registration activities while safeguarding confidential health and financial information.• Perform financial screening, collect applicable payments, and enter fee details accurately into the appropriate records.• Maintain daily logs, activity statistics, and supporting documentation to help track operational performance.• Process billing for assigned providers and review entries to ensure charges are timely, complete, and aligned with organizational guidelines.• Follow up with providers regarding unresolved encounters or outstanding charges to support accurate claim submission and account resolution.• Coordinate with program managers regarding appointment activity, including missed visits, cancellations, and schedule updates.• Contact patients to confirm upcoming appointments and assist with scheduling both new and return visits as needed.• Verify Medicaid and other managed care coverage, support eligibility and enrollment-related processes, and complete disenrollment steps when required.• Scan and index documents into patient charts, generate compliance-related reports, and share information about available organizational and community services with patients.
2026-10-16T13:28:42Z

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731 results for Customer Service Representative in Html