1,757 Results for Customer Experience Specialist Jobs in Html

Add your latest resume to match with open positions.

Call Center Agent

San Diego, CA
remote
Temporary to Hire
20.00 - 25.00 USD / Hourly
We are seeking a customer-focused and detail-oriented Insurance Call Center Representative to support policyholders, answer insurance-related inquiries, and provide exceptional service in a fast-paced call center environment. This individual will serve as a primary point of contact for customers, assisting with policy questions, account updates, claims inquiries, and general insurance needs while ensuring accurate documentation and timely resolution. The ideal candidate has strong communication skills, a professional phone presence, and the ability to navigate multiple systems while delivering a positive customer experience. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound calls from policyholders, prospective customers, and other insurance-related contacts.</li><li>Respond to inquiries regarding insurance policies, coverage details, billing, payments, claims status, and account information.</li><li>Provide accurate information and guidance while adhering to company policies, procedures, and applicable regulations.</li><li>Assist customers with policy updates, personal information changes, payment processing, and other account maintenance requests.</li><li>Document customer interactions, inquiries, and resolutions accurately in the customer relationship management (CRM) system.</li><li>Research and resolve customer concerns, escalating complex issues to the appropriate department when necessary.</li><li>Deliver professional, empathetic, and solutions-oriented customer service, particularly when handling sensitive or stressful situations.</li><li>Navigate multiple software platforms simultaneously while maintaining accuracy and efficiency.</li><li>Meet established performance metrics, including call quality, customer satisfaction, productivity, and attendance.</li><li>Follow established scripts, quality assurance guidelines, data privacy requirements, and compliance procedures.</li><li>Collaborate with team members and supervisors to improve service delivery and customer satisfaction.</li><li>Participate in ongoing training related to insurance products, systems, and customer service best practices.</li></ul>
2026-10-16T17:03:59Z

Customer Service Representative

Waupaca, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Waupaca, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:53:44Z

Customer Service Representative

Menasha, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Menasha, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T22:58:44Z

Logistics Customer Service

Columbia City, IN
onsite
Temporary to Hire
20.00 - 25.00 USD / Hourly
We are looking for a Logistics Customer Service Specialist for a Contract to Permanent position based in Columbia City, Indiana. This role is essential in ensuring smooth warehouse operations by managing supply chain procedures, coordinating deliveries, and handling shipping documentation. The ideal candidate is highly organized, detail-oriented, and capable of maintaining accurate records while ensuring timely order fulfillment. Responsibilities: • Coordinate shipments based on product availability and customer requests, ensuring timely and accurate delivery. • Monitor and track orders, booking freight appointments to meet delivery deadlines. • Prepare and process both physical and electronic shipping documents, including purchase orders, sales orders, and bills of lading. • Optimize supply chain procedures to improve delivery quality and efficiency. • Maintain accurate records of orders, inventory levels, suppliers, and customer information. • Oversee warehouse stock levels and generate reports, such as cut reports, as required. • Communicate with customers to provide updates on the status of their orders and address inquiries. • Collaborate with team members to streamline logistics operations and resolve any issues promptly.
2026-11-02T14:33:42Z

Customer Service Representative

Kansas City, MO
onsite
Temporary to Hire
17.41 - 20.16 USD / Hourly
We are looking for a Customer Service Representative to join a team in Kansas City, Missouri in a contract-to-permanent capacity. This role focuses on delivering responsive support to policyholders, resolving service concerns with professionalism, and guiding customers through policy-related requests. The ideal candidate brings strong communication skills, confidence working with financial retirement products, and the ability to navigate web-based service tools in a fast-paced environment. Responsibilities: • Respond to policyholder inquiries and concerns by phone and provide clear, timely follow-up on next steps and resolutions. • Review and complete policy-related transactions, including value calculations, premium refunds, loan balances, loan interest refunds, and benefit-related requests. • Assist customers with updates and modifications to existing policies while ensuring accuracy and compliance with company guidelines. • Investigate service issues thoroughly and take ownership of resolving problems to achieve a positive customer experience. • Interpret policy details and explain coverage provisions, account activity, and available options in a way customers can understand. • Use web-based customer service platforms to document interactions, manage requests, and maintain accurate service records. • Support inbound and outbound customer communication as needed to address pending items and confirm request completion. • Carry out additional service and administrative tasks that contribute to smooth daily operations.
2026-10-08T15:28:42Z

Intake Specialist

Gardena, CA
onsite
Temporary / Contract
20.90 - 22.00 USD / Hourly
We are looking for an Intake Specialist to support families seeking child care assistance in Gardena, California. This Contract position focuses on guiding applicants through the intake and enrollment process, evaluating preliminary eligibility, and ensuring records are completed accurately and on time. The role also serves as a key point of contact for clients and internal teams by delivering responsive service and maintaining dependable documentation and data quality. Responsibilities: • Conduct initial client intake reviews and assess preliminary eligibility for child care assistance programs based on submitted information and supporting records. • Guide families through enrollment from start to finish, explaining required paperwork, tracking outstanding items, and helping applicants meet submission deadlines. • Examine incoming applications, mail, and related documents promptly to confirm completeness, accuracy, and compliance with program standards. • Communicate quickly with applicants, providers, and external organizations when information is missing or unclear in order to keep cases moving forward. • Prepare and issue ineligibility notifications for families or providers when requirements are not met, following established compliance guidelines. • Maintain accurate case information through timely data entry and consistent updates within designated content management and recordkeeping systems. • Support front-end communication by handling high-volume phone activity, routing calls appropriately, and ensuring messages are relayed efficiently. • Contribute to program performance goals by helping sustain enrollment levels, supporting contract expectations, and participating in agency initiatives as needed.
2026-11-03T22:08:47Z

Customer Service Representative

Marinette, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Marinette, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:43:43Z

Customer Service Representative

Florence, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Florence, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us? <ul><li>Opportunity to transition into a permanent position </li><li>Meaningful work supporting a mission-driven organization </li><li>Collaborative and supportive team environment </li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees </li></ul>Key Responsibilities <ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency. </li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources. </li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail. </li><li>Document customer interactions thoroughly to ensure complete and up-to-date records. </li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates. </li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals. </li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution. </li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others. </li><li>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</li></ul>
2026-10-23T13:24:06Z

Customer Service Representative

Fairfax, VA
onsite
Temporary / Contract
18.21 - 21.09 USD / Hourly
We are looking for a Customer Service Representative to join a team for a long-term contract opportunity. This onsite role supports multiple active contracts and requires someone who can communicate clearly, stay organized, and manage documentation with accuracy. The ideal candidate brings strong customer service experience, confidence using Microsoft Office tools such as Excel and Outlook, and the ability to handle a high-volume workload in an organized office setting. Responsibilities: • Provide onsite customer service and administrative support for a portfolio of 10 to 15 contracts, ensuring timely and accurate follow-through. • Respond to inbound inquiries and place outbound calls as needed to gather information, resolve issues, and maintain service quality. • Maintain and organize contract-related records, forms, and supporting documentation in accordance with established processes. • Assist with order entry and related data updates while checking details for completeness and accuracy. • Use Microsoft Office applications, including Excel and Outlook, to track activity, manage communications, and prepare routine reports. • Coordinate with internal teams and stakeholders to help move contract-related tasks forward and address service needs promptly. • Monitor documentation status and follow up on missing or incomplete information to keep contract support activities on schedule.
2026-11-03T20:14:11Z

Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
20.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Minnesota in a Contract to permanent capacity. This position supports business customers by managing day-to-day order activity, coordinating shipment updates, and helping resolve returns with accuracy and care. The role is well suited for someone who enjoys working in a fast-paced B2B environment, communicates clearly across multiple channels, and takes pride in delivering dependable service. Responsibilities: • Process incoming customer and sales orders accurately and ensure requests are routed and completed in a timely manner. • Communicate shipment status, delivery timing, and tracking details to customers to keep them informed throughout the order lifecycle. • Handle return authorization requests and coordinate the necessary steps to support efficient issue resolution. • Respond to inbound inquiries from customers, distributors, and internal partners through phone and email with a thorough and helpful approach. • Maintain organized order records and update customer information within the company’s ERP and related systems. • Support shared customer accounts as part of the general service team, assisting with a broad range of account needs rather than assigned territories. • Use Microsoft Office tools and internal platforms to manage correspondence, documentation, and routine service tasks. • Contribute to a collaborative department by helping balance daily workflow volumes and meeting service expectations in a dynamic setting.
2026-11-03T18:13:44Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client outreach. This long-term contract opportunity is ideal for someone who communicates confidently, handles a fast-paced call environment, and takes pride in maintaining accurate account records. The person in this role will help guide contacts through payment-related questions, registration steps, and account completion while delivering a detail-oriented customer experience. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment information. • Walk customers through available payment methods, enrollment steps, and account setup expectations with clarity and care. • Enter new information and revise existing records in internal databases to keep account data current and accurate. • Record conversation details, status updates, and planned follow-up actions after each customer interaction. • Reconnect with vendors and clients to obtain missing documentation or complete unfinished registration requirements. • Review account information, investigate inconsistencies, and resolve issues through research and direct outreach. • Partner with internal teams to address account concerns and support timely processing of outstanding items. • Consistently achieve daily expectations for call activity, service quality, productivity, and customer support performance.
2026-10-05T18:08:45Z

Customer Service Representative

San Francisco, CA
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment in San Francisco, California. This Contract position focuses on delivering timely assistance to customers, handling inquiries with professionalism, and ensuring accurate order processing. The ideal candidate is comfortable managing frequent phone interactions while maintaining a helpful, solutions-oriented approach. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous support for a range of service-related questions. • Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding customer concerns. • Enter orders and update customer information carefully to maintain accurate records and support smooth transaction processing. • Address customer issues by identifying needs, explaining available solutions, and escalating more complex matters when appropriate. • Manage a steady volume of call center activity while meeting service expectations for responsiveness and quality. • Document conversations, actions taken, and outcomes to ensure complete and organized customer interaction records.
2026-10-26T14:38:44Z

Customer Service Representative

Keshena, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Keshena, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:43:43Z

Customer Service Representative

Racine, WI
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels. Responsibilities: • Respond to incoming customer calls with professionalism and provide clear, helpful information. • Assist individuals with questions, concerns, and service requests while delivering a positive customer experience. • Enter orders and update customer details with accuracy and attention to detail. • Place outbound calls as needed to follow up on requests, confirm information, or provide updates. • Document customer interactions thoroughly to maintain organized and reliable records. • Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary. • Support daily call center operations by managing a consistent volume of phone-based interactions.
2026-10-09T13:48:44Z

Customer Service Representative

Wausau, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Wausau, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:28:45Z

Customer Service Representative

Birmingham, AL
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a busy service environment in Birmingham, Alabama. This Contract position is ideal for someone who communicates clearly, delivers attentive support, and handles customer interactions with professionalism. The person in this role will assist callers, process customer information accurately, and help create a positive experience across each point of contact. Responsibilities: • Respond to incoming customer calls with professionalism, empathy, and a solutions-focused approach. • Assist customers with questions, service requests, and issue resolution while maintaining a high level of satisfaction. • Enter orders and update customer information accurately within internal systems. • Manage a steady volume of interactions in a call center setting while meeting service expectations. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates. • Document customer conversations, actions taken, and outcomes clearly for ongoing service continuity.
2026-10-28T14:38:44Z

Customer Service Representative

Chilton, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Chilton, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:18:43Z

Customer Service Representative

Painesville, OH
onsite
Temporary / Contract
21.00 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care. Responsibilities:• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.• Provide customers with updates on order status, product information, and general service-related questions.• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.• Review information carefully to minimize errors and help maintain high service standards across each interaction.
2026-10-08T19:58:40Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
Are you someone who enjoys helping customers, solving problems, and being the go-to person when questions arise? We're seeking a Customer Service Representative to join a growing team in Wisconsin. In this contract-to-permanent opportunity, you'll play a key role in delivering an exceptional customer experience by managing orders, coordinating communication, and partnering with internal teams to ensure every customer interaction is handled with accuracy and care. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment where building strong relationships and creating positive outcomes are top priorities. What You'll Do<ul><li>Build and maintain strong relationships with new and existing customers by delivering responsive, friendly, and customer-focused support.</li><li>Guide new customers through the account setup process, ensuring all documentation is accurate and completed on time.</li><li>Coordinate and track daily shipments for assigned accounts, helping ensure products arrive as expected.</li><li>Keep customers informed with timely updates on order status, shipment details, and delivery expectations.</li><li>Communicate production schedules and anticipated timelines to help customers plan effectively.</li><li>Investigate customer questions and concerns, collaborate with internal teams, and drive issues through to resolution.</li><li>Process customer credit card payments through the company's online payment platform.</li><li>Respond to inquiries regarding invoices, shipping documentation, certificates, safety forms, and other order-related requests.</li><li>Work closely with Production, Shipping, Accounting, Sales, and Marketing teams to provide a seamless customer experience.</li></ul>What We're Looking For<ul><li>A customer-first mindset and passion for delivering exceptional service.</li><li>Strong communication and relationship-building skills.</li><li>Excellent organizational skills with the ability to manage multiple priorities.</li><li>Problem-solving abilities and a proactive approach to resolving customer concerns.</li><li>Comfort working cross-functionally in a collaborative team environment.</li><li>Experience in customer service, order management, logistics coordination, or a related role is preferred.</li></ul>If you're looking for an opportunity where you can make a direct impact on customer satisfaction while growing your career with a respected organization, we'd love to hear from you.
2026-10-27T15:38:43Z

Collections Specialist

Madison, CT
onsite
Temporary / Contract
23.00 - 28.00 USD / Hourly
About the RoleRobert Half is seeking a professional and detail-oriented Collections Specialist for a contract opportunity with a nonprofit organization in Madison, Connecticut. This position is ideal for an individual with strong customer service, accounts receivable, and collections experience who enjoys working in a mission-driven environment.The Collections Specialist will be responsible for managing outstanding balances, communicating with clients and funding sources, resolving billing discrepancies, and supporting the organization's revenue cycle and cash flow operations.Responsibilities<ul><li>Monitor accounts receivable aging reports and identify outstanding balances</li><li>Contact clients, funding sources, and third-party payers regarding overdue accounts through phone, email, and written correspondence</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes and account records within the billing system</li><li>Process account adjustments, payment arrangements, and account reconciliations as appropriate</li><li>Collaborate with accounting and program staff to resolve outstanding receivables</li><li>Track collection activities and prepare aging and collections reports for management</li><li>Research unapplied payments and resolve outstanding account issues</li><li>Assist with month-end accounts receivable reconciliations</li><li>Ensure collection efforts comply with organizational policies and applicable regulations</li><li>Support special projects and administrative functions as needed</li></ul>
2026-10-08T15:04:22Z

Customer Service Representative

Crandon, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Crandon, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:24:06Z

Collections Specialist

Pawtucket, RI
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Collections Specialist to join our team in Rhode Island on a contract basis. This role focuses on connecting with customers regarding past-due commercial accounts, identifying the reasons for delayed payment, and helping move balances toward resolution through a thoughtful and service-oriented approach. The ideal candidate can balance persistence with empathy, investigate account issues carefully, and support timely payment outcomes while maintaining positive business relationships. Responsibilities: • Contact customers with overdue commercial balances through phone and email outreach to encourage prompt payment. • Review account histories and billing details to determine the cause of unpaid invoices and clarify outstanding issues. • Work with customers to resolve disputes, payment concerns, and account discrepancies that may be delaying collection. • Maintain accurate records of collection activity, customer conversations, commitments, and follow-up actions. • Partner with internal teams to research billing questions and support effective resolution of open account items. • Use Sage 300 and related systems to track account status, document updates, and monitor collection progress. • Prioritize high-value or aging accounts to maximize cash recovery within established timelines. • Provide courteous, solution-focused service that supports payment resolution without using an aggressive collection style.
2026-10-29T15:24:06Z

Purchase & Sales Specialist

Columbus, OH
onsite
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are looking for a Purchase & Sales Specialist to support purchasing card activities for a construction-focused organization in Columbus, Ohio. This Long-term Contract position centers on assisting internal users with card-related questions, transaction issues, and spending limit adjustments while delivering responsive customer support. The ideal candidate is comfortable working with numbers, communicates clearly with stakeholders, and can manage purchasing-related requests in a fast-paced environment. Responsibilities: • Serve as the primary point of contact for purchasing card support, responding to questions from employees and resolving day-to-day card issues. • Assist users with declined transactions by reviewing the situation, identifying next steps, and helping them complete purchases successfully. • Coordinate spending limit changes and other card-related updates in accordance with company procedures and business needs. • Provide customer-facing support to internal stakeholders, ensuring purchasing concerns are handled accurately and professionally. • Help maintain smooth purchasing operations by addressing card usage matters and supporting merchant-related inquiries. • Use Excel and other user-friendly tools to track requests, organize information, and support purchasing activities. • Support card administration tasks associated with banking platform updates when needed, while helping users navigate related changes. • Work closely with purchasing and operational teams to ensure timely handling of purchase-related support requests.
2026-10-22T20:04:25Z

Customer Service Representative

Fayetteville, AR
onsite
Temporary to Hire
15.20 - 17.60 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Arkansas. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced call center setting, and wants to build a long-term career with advancement potential. In this permanent, entry-level role, you will support clients by handling inquiries, documenting interactions accurately, and contributing to a structured onsite service environment. Responsibilities: • Respond to inbound customer calls and provide timely, courteous assistance for a wide range of client questions and concerns. • Record customer interactions thoroughly in the case management system to ensure accurate tracking and follow-up. • Maintain daily activity records that support productivity monitoring and highlight performance trends. • Place outbound calls when additional contact is needed to investigate issues and bring complex situations to resolution. • Support team-led initiatives such as testing activities and customer support projects as assigned by leadership. • Adjust quickly to updated procedures, service expectations, and operational guidelines while maintaining quality standards. • Manage multiple tasks efficiently in a high-volume environment while protecting confidential customer information. • Contribute to a dependable and focused workplace through consistent attendance, punctuality, and strong work habits.
2026-10-07T15:38:59Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.63 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs. Responsibilities:• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.
2026-11-03T15:58:42Z

5 7

1757 results for Customer Experience Specialist in Html