1,737 Results for Customer Experience Specialist Jobs in Html

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Bilingual Customer Service Representative

Victor, NY
remote
Temporary / Contract
25.00 - 26.50 USD / Hourly
Our client is seeking a Bilingual Customer Service Representative (Spanish/English) for an immediate opportunity. This is a contract position with strong potential to become permanent based on performance and business needs. The ideal candidate is customer-focused, professional, and able to communicate clearly and confidently in both Spanish and English.Key Responsibilities:<ul><li>Provide exceptional customer service to clients and customers in both Spanish and English</li><li>Respond to incoming calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Document customer interactions accurately in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain knowledge of company policies, procedures, and service offerings</li></ul>
2026-10-28T12:38:46Z

Inside Sales/Customer Service

Wheatland, PA
onsite
Permanent / Full Time
60000.00 - 75000.00 USD / Yearly
We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle. Responsibilities:• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.
2026-10-15T12:38:46Z

Medical Customer Service Representative

Vestal, NY
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Vestal, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Key Responsibilities<ul><li>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Verify patient demographic and insurance information.</li><li>Assist patients with questions regarding services, billing, and office policies.</li><li>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</li><li>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</li><li>Process referrals, authorizations, and medical record requests as needed.</li><li>Handle sensitive and confidential information in compliance with HIPAA regulations.</li><li>Resolve patient concerns and escalate issues when appropriate.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul>
2026-10-22T14:18:45Z

Customer Service Rep

Mableton, GA
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
<ul><li>Answer incoming calls, emails, and in-person inquiries from residents, visitors, and community stakeholders</li><li>Provide information regarding city services, permits, billing, utilities, public works, parks and recreation, and other municipal programs</li><li>Resolve routine service issues and escalate complex concerns to the appropriate department</li><li>Process service requests, applications, payments, and general administrative documents</li><li>Maintain accurate records of customer interactions, requests, and resolutions in city systems</li><li>Assist with front desk reception duties and direct visitors to appropriate offices or departments</li><li>Support outreach efforts by explaining policies, procedures, and service updates clearly and professionally</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li><li>Uphold confidentiality and maintain professionalism when handling sensitive public information</li><li>Perform other clerical and customer support duties as assigned</li></ul>
2026-10-26T15:53:43Z

Call Center/Customer Service Representative

Irwin, PA
onsite
Temporary / Contract
16.00 - 18.00 USD / Hourly
Our client is looking for a Call Center Representative to join their Support & Services team. This is a contract-to-hire opportunity offering $16-18/hour (DOE) with strong potential for long-term career growth and advancement throughout the organization. Pay: $16.00-$18.00/hourPosition Type: Contract-to-hire with long-term growth potentialCareer Growth: Strong opportunities for advancement both within the call center and in other areas of the organizationSchedule: Monday-Friday, 8:00 AM-4:00 PM, 37.5-hour work week with unpaid 30-minute lunch plus two paid 10-minute breaks dailyWork Site Requirements: Full onsite training Monday-Friday for approximately 3 months. After successful completion of training, employees can transition to a hybrid schedule with 2 days onsite and 3 days remote each week Responsibilities:<ul><li>Serve as the primary point of contact for taxpayers and business owners, providing exceptional customer service over the phone</li><li>Handle inbound calls related to account inquiries, tax collections, and general compliance questions</li><li>Respond to customer inquiries received through email and other digital channels</li><li>Conduct outbound follow-up calls for account verification and customer support</li><li>Accurately document customer interactions and update account information within internal systems</li><li>Learn and follow department procedures, security protocols, and compliance requirements</li><li>Stay informed on process updates and participate in ongoing training programs</li><li>Meet individual and team performance goals in a fast-paced call center environment</li></ul>
2026-10-13T15:18:41Z

Technical Customer Service Representative

Richfield, MN
onsite
Temporary / Contract
22.00 - 26.00 USD / Hourly
We are seeking a professional and customer-focused Technical Customer Service Representative to join a growing team. This role is responsible for providing technical support to customers, troubleshooting product and service issues, and delivering a high level of customer satisfaction. The ideal candidate will possess strong communication skills, technical aptitude, and the ability to resolve problems in a fast-paced environment.Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat regarding products, services, and technical concerns.</li><li>Troubleshoot and resolve hardware, software, and system-related issues.</li><li>Document customer interactions accurately within internal systems.</li><li>Escalate complex issues to appropriate teams while ensuring timely follow-up.</li><li>Educate customers on product functionality and best practices.</li><li>Maintain knowledge of company products, services, and technical updates.</li><li>Collaborate with internal departments to resolve customer concerns efficiently.</li><li>Meet established service, quality, and response-time goals.</li></ul>
2026-10-19T16:18:45Z

Customer Service Representative

Burlington, MA
onsite
Temporary / Contract
20.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join an on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team. Responsibilities:• Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions.• Enter and update customer orders carefully in internal systems, ensuring information is complete and correct.• Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations.• Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates.• Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience.• Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution.• Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace.• Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.
2026-10-29T17:48:43Z

Customer Service Representative

North Billerica, MA
onsite
Temporary / Contract
20.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery. Responsibilities: • Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently. • Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details. • Partner with internal sales staff and other team members to align customer needs with service availability and next steps. • Enter and maintain customer orders and service information with a high level of accuracy in company systems. • Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support. • Monitor open requests and proactively address issues that could affect response times or customer satisfaction. • Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
2026-11-02T18:28:41Z

Customer Service Representative

Florence, KY
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team in Florence, Kentucky in a contract position with the potential to become permanent. This role supports issue resolution across invoicing, receiving, and returned materials, requiring strong analytical thinking and clear communication with vendors, service centers, and warehouse teams. The ideal candidate is comfortable working with data, navigating warehouse and business systems, and helping ensure billing and inventory records are accurate. Responsibilities: • Review invoice and receiving discrepancies to identify why billed quantities differ from materials recorded as received • Coordinate with suppliers to confirm shipment details and verify whether questioned items were sent • Partner with distribution center personnel to research and locate materials reported as missing • Examine return issues involving materials sent back from service centers and determine the source of record variances • Communicate with service center teams to validate return activity and gather supporting information • Work closely with warehouse staff to track down missing returned items and resolve inventory questions • Maintain accurate documentation of findings, updates, and resolution steps within company systems • Provide additional customer service and operational support duties as business needs allow
2026-10-15T14:33:50Z

Customer Service Representative

Stevens Point, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Stevens Point, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:48:46Z

Customer Service Representative

Medford, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Medford, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:53:44Z

Customer Service Clerk I

Chesapeake, VA
onsite
Temporary / Contract
19.95 - 22.00 USD / Hourly
We are looking for a detail-oriented candidate, the ideal person will be comfortable handling payments, answering customer questions, and working with accounting-related processes. Responsibilities:• Receive and record payments from customers with a high level of accuracy.• Process multiple forms of payment, including cash and credit card transactions, in accordance with established procedures.• Assist customers with questions.• Enter payment and account information into internal systems while maintaining complete and accurate records.• Review invoices and related documentation to support proper financial processing.• Communicate clearly and professionally regarding account details, payment activity, and general service inquiries.• Balance daily receipts and help ensure all collected funds are documented correctly.• Support office operations by performing clerical and accounting-related tasks as needed.
2026-10-07T19:03:49Z

Citizen Support Specialist

Cleveland, OH
onsite
Temporary to Hire
17.10 - 18.00 USD / Hourly
We are looking for a Citizen Support Specialist to join a city service team in Cleveland, Ohio. This onsite role is a contract opportunity with the potential to become permanent for someone who enjoys helping the public, managing a high volume of inquiries, and providing clear guidance across city programs and services. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to remain focused and accurate in fast-paced customer interactions. Responsibilities: • Respond to a high volume of inbound resident calls each day and deliver courteous, solution-focused support. • Record, update, and monitor service requests within the city’s customer relationship management system with a high level of accuracy. • Provide residents with dependable information about municipal services, public programs, community events, and city facilities by using approved reference tools and knowledge resources. • Follow established call handling procedures to resolve inquiries directly or direct them to the appropriate department when further action is needed. • Assist callers with property and location-related questions by using internal lookup tools, mapping resources, and related city systems. • Support communication with residents who have limited English proficiency by accessing translation services when appropriate. • Maintain confidentiality and precise documentation throughout every interaction and data entry task. • Contribute to consistent service delivery by adhering to scripted guidance, workflow expectations, and quality standards in a structured call center environment.
2026-10-07T07:03:46Z

Client Service Associate

Las Vegas, NV
remote
Permanent / Full Time
45000.00 - 52000.00 USD / Yearly
We are looking for a Client Service Associate to support investors and account holders with responsive, knowledgeable service. In this role, you will help clients navigate account activity, answer questions about retirement account options and alternative investments, and provide steady guidance throughout the customer journey. The ideal candidate brings a service-minded approach, strong attention to detail, and the ability to communicate clearly while handling sensitive financial information with care. Responsibilities:• Provide clear guidance to clients on account features, self-directed retirement solutions, trust structures, and digital asset-related topics in an easy-to-understand manner.• Assist customers with transactions and account-related steps from initial setup through ongoing servicing and other lifecycle events.• Investigate client concerns, resolve routine issues efficiently, and route more complex matters to the appropriate internal specialists.• Maintain a strong working knowledge of available products, account structures, and investment options to deliver accurate support.• Manage incoming work queues and daily priorities to help ensure timely follow-up and service standards are consistently met.• Support routine servicing needs such as account updates, maintenance requests, and basic technical assistance.• Document customer conversations and service activities thoroughly and accurately within company systems.• Work closely with partners across multiple teams to deliver a consistent and seamless client experience.• Stay informed on company policies and applicable industry regulations related to self-directed retirement accounts.• Contribute to team development by participating in meetings, coaching sessions, training, and process improvement efforts, including thoughtful use of AI tools and sharing productivity best practices.
2026-10-28T20:48:44Z

Customer Service Representative

Greenville, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you a people person who enjoys helping customers and keeping things running smoothly? We’re looking for a Customer Service Representative to join a growing wholesale distribution team in Greenville, Wisconsin.This is a great opportunity for someone who enjoys being the go-to resource for customers, staying organized, and working with internal teams to ensure orders, products, and deliveries come together seamlessly. What You’ll DoAs a Customer Service Representative, you’ll play an important role in creating a positive customer experience from the first call through order delivery.<ul><li>Be the customer’s go-to contact by answering questions about products, pricing, orders, inventory, and deliveries.</li><li>Manage customer orders by accurately entering, updating, and tracking orders while keeping everything moving on schedule.</li><li>Help anticipate customer needs by working with customers to understand upcoming inventory demands and coordinating purchasing needs.</li><li>Collaborate across teams to keep orders, documentation, and customer information accurate and organized.</li><li>Support sales and promotions through customer outreach, promotional initiatives, and engagement activities.</li><li>Solve problems by addressing customer concerns professionally, finding solutions, and escalating more complex issues when necessary.</li><li>Keep learning by participating in training and staying current on products, procedures, and company standards.</li></ul>Why This Opportunity?If you enjoy building relationships, solving problems, staying organized, and making customers feel valued, this could be a great fit.You’ll have the opportunity to become an important part of a team where your communication skills, attention to detail, and customer-first mindset make a real impact every day.Ready for your next opportunity? We’d love to hear from you. For more information call or txt Angela 920-264-0349.
2026-10-20T14:38:43Z

Customer Service Representative

Overland Park, KS
onsite
Temporary to Hire
16.63 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to join a team in Overland Park, Kansas in a Contract to permanent capacity. This role centers on delivering thoughtful, detail-oriented support to customers, agents, and external partners by phone and through routine service interactions. The ideal candidate brings strong communication skills, sound judgment, and a service-first mindset while working closely with colleagues across departments to resolve questions and provide accurate information. Responsibilities: • Respond to inbound customer and partner inquiries with empathy and clear communication. • Place outbound calls as needed to follow up on requests, clarify details, and ensure issues are fully resolved. • Enter and update orders, service records, and related information accurately within company systems. • Provide guidance on products, documentation, and service processes so customers receive complete and useful information. • Collaborate with teammates and internal departments to address more complex questions and coordinate timely solutions. • Review customer needs carefully and go beyond basic answers to create a helpful, person-focused service experience. • Maintain a consistent standard of courtesy and accuracy while managing multiple service requests in a fast-paced environment.
2026-10-20T20:58:47Z

Customer Service Representative

Louisville, KY
onsite
Temporary to Hire
20.59 - 23.84 USD / Hourly
We are looking for a Customer Service Representative to join our manufacturing team in Louisville, Kentucky. This in-person contract to hire opportunity is ideal for someone who enjoys supporting customers, coordinating across departments, and keeping order activity organized from start to finish. The Customer Service Representative in this role will help create a responsive service experience by handling inquiries, processing customer requests, and maintaining clear communication throughout each stage of the sales cycle. The Customer Service Representative hours are M-F, 8AM-5PM onsite. Responsibilities:• Respond to customer inquiries by providing accurate product details, service support, and guidance on available solutions.• Enter new orders, revise existing order information, and handle quote and sample requests with a high level of accuracy.• Coordinate with teams such as marketing, logistics, and quality to ensure customer needs are addressed efficiently.• Communicate updates proactively to customers, helping resolve issues and keeping orders moving smoothly through the process.• Maintain complete and accurate records of customer conversations, service requests, and order-related activity.• Oversee assigned inventory-related programs to ensure commitments are met and customers receive timely updates.• Support inbound and outbound customer communication while delivering attentive service across phone and email channels.• Participate in training activities to strengthen product knowledge and continuously improve service effectiveness.
2026-11-02T17:08:48Z

Customer Service Representative

Encino, CA
onsite
Temporary / Contract
21.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a busy customer care operation in Encino, California. This Long-term Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and enjoys helping customers resolve questions and service needs. The role combines phone-based support, written communication, and accurate record management to deliver a dependable customer experience. Responsibilities:• Handle a high volume of incoming calls while providing courteous, solution-focused assistance to customers.• Respond to customer inquiries through phone and email, ensuring timely follow-up and clear communication.• Enter and update customer, service, and order information with a strong focus on accuracy and completeness.• Place outbound calls as needed to confirm details, provide updates, or support service-related follow-through.• Schedule appointments and coordinate service timing based on customer needs and business availability.• Process order entry activities and maintain organized documentation within internal systems.• Use VoIP phone platforms and standard office applications to manage daily communication and administrative tasks.• Support operational processes by maintaining records, tracking interactions, and assisting with related customer service workflows.
2026-10-27T22:04:46Z

Sr. Customer Service Representative

Hillside, IL
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively. Salary: $80,000-$100,000 Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTOSchedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM ***PRINT INDUSTRY EXPERIENCE REQUIRED*** Responsibilities:• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-10-27T18:43:44Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
24.00 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to support customers with professionalism, accuracy, and a helpful approach in San Francisco, California. This is a Contract position for someone who can create a positive experience on every interaction while managing inquiries efficiently and thoroughly. The ideal candidate is dependable during scheduled hours, communicates clearly, and takes feedback well to continuously improve performance. Responsibilities: • Respond to incoming customer calls and messages with patience, clarity, and a service-focused attitude. • Guide customers through questions, applications, or order-related needs to help them complete the correct forms accurately the first time. • Record customer details and enter information carefully to maintain complete and accurate documentation. • Follow up on outstanding items to reduce delays and keep customer requests moving toward resolution. • Handle both inbound and outbound communication as needed to provide updates, gather missing information, and resolve issues. • Remain available and engaged during assigned queue hours, maintaining consistent attendance and dependable coverage. • Apply coaching and feedback to improve call quality, accuracy, and overall customer satisfaction.
2026-10-07T21:34:09Z

Customer Service Representative

Summerville, SC
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy utilities and infrastructure team in Summerville, South Carolina. This contract-to-permanent opportunity is well suited for someone who enjoys helping customers, managing several priorities at once, and keeping front-office operations running smoothly. In this role, you will support walk-in visitors and phone inquiries while building the knowledge needed to work independently after a structured training period. Responsibilities: • Welcome customers at the front counter and provide attentive support for service-related questions and requests. • Handle incoming calls and respond to outbound follow-ups to resolve issues, share updates, and coordinate next steps. • Enter customer information, service details, and transaction records accurately into internal systems. • Manage email communication in a clear and timely manner, ensuring customer concerns are addressed appropriately. • Schedule appointments and coordinate service-related activities based on customer needs and team availability. • Prioritize multiple tasks throughout the day while maintaining accuracy and a positive customer experience. • Work closely with other front-desk team members to keep daily operations organized and responsive. • Learn department procedures and service processes during training to become fully self-sufficient in the role.
2026-10-28T13:23:45Z

Customer Service Representative

Shawano, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Shawano, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:48:46Z

Customer Service Representative

Oconto, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Oconto, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:43:43Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience. Responsibilities:• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.
2026-10-22T17:28:46Z

Customer Service Representative

West Middlesex, PA
onsite
Temporary / Contract
16.63 - 19.25 USD / Hourly
Job Title: Customer Service RepresentativeJob Type: Temporary for 3 months, Immediate startSchedule: Monday-Friday 8am-5pmWork Location: West Middlesex, PAPay: $17.50/hour Responsibilities: • Provide high‑quality support to customers by responding to inquiries, requests, and issues in a timely, professional, and solution-focused manner.• Use effective communication and problem‑solving skills to address customer questions, technical concerns, and account‑related needs through various channels.• Enhance customer experience by identifying appropriate solutions and aiming for efficient, accurate resolution.• Manage and resolve customer concerns with empathy and professionalism, escalating issues in alignment with established guidelines when needed.• Investigate and correct account or service‑related discrepancies, ensuring accurate information and continuity of service.• Proactively communicate with customers regarding updates, next steps, and actions required to support order or service fulfillment.• Support processes related to customer orders, returns, credits, and other transactional activities as assigned.• Oversee and coordinate day‑to‑day fulfillment or service workflows, addressing exceptions and ensuring smooth execution of assigned tasks.• Review system‑generated reports or alerts and take appropriate action to understand, communicate, or resolve service or order status updates.• Maintain accurate and thorough documentation of customer interactions and case activity.
2026-10-07T20:23:47Z

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