1,096 Results for Customer Experience Specialist Jobs in Html

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Bilingual Travel & Accommodations Specialist

Miami, FL
onsite
Temporary / Contract
18.00 - 18.00 USD / Hourly
Bilingual Travel & Accommodations Specialist Robert Half is seeking a Bilingual Travel & Accommodations Specialist to provide high-level customer service and assist guests with hotel, resort, transportation, and travel-related needs. This role is ideal for someone who is highly organized, customer-focused, and comfortable working in a fast-paced environment while managing multiple reservations and logistics at once. Responsibilities:<ul><li>Serve as a primary point of contact for guests and provide information regarding accommodations, amenities, transportation, activities, and events.</li><li>Answer incoming calls and assist with reservations, confirmations, special requests, and general inquiries.</li><li>Provide professional customer service and respond to guest concerns in a timely and courteous manner.</li><li>Assist with upselling accommodations, amenities, and services when appropriate.</li><li>Coordinate airline, ferry, and ground transportation reservations.</li><li>Manage transportation calendars and assign pick-up and transfer requests to drivers.</li><li>Coordinate with third-party transportation providers when needed.</li><li>Communicate with internal teams regarding guest arrivals, departures, travel changes, and logistics.</li><li>Support travel arrangements for guests, executives, employees, contractors, and other approved travelers.</li><li>Prepare and distribute reservation confirmations, arrival reports, and event-related reports.</li><li>Update reservation systems and maintain accurate guest and travel information.</li><li>Work closely with multiple departments to ensure a smooth guest experience.</li><li>Perform additional duties and administrative support as needed.</li></ul>
2026-10-28T22:08:44Z

Sr. Customer Service Representative

Monroe, OH
onsite
Temporary to Hire
22.00 - 24.00 USD / Hourly
We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion. Responsibilities: • Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness. • Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions. • Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion. • Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved. • Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process. • Track individual performance against established service metrics and work to meet or exceed expectations. • Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
2026-09-28T12:33:44Z

Customer Service Representative

Skokie, IL
onsite
Permanent / Full Time
52000.00 - 62400.00 USD / Yearly
On behalf of our client we are looking for a dependable Customer Service Representative to support daily communication and scheduling activities for their team Skokie in Illinois. This permanent, in office role serves as a key connection point for customers, sales staff, and installation personnel, helping each interaction move forward smoothly and efficiently. The ideal candidate brings strong organization, clear communication, and the ability to keep accurate records while managing multiple priorities in a fast-paced environment. Compensation: $25-$30 per hour Onsite Monday-Friday 9:00am-5:00pm - after up and trained open to hybrid Benefits: Medical, Dental, Vision, PTOOur specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Respond to incoming calls and customer inquiries with timely• Reach out to new and existing leads to encourage next steps• Arrange sales consultations, customer visits, and installation appointments• Work closely with sales representatives and installers to align schedules• Confirm upcoming appointments and installation dates• Maintain complete and current customer records • Provide administrative support as needed
2026-10-28T18:54:06Z

Call Center Specialists

Albany, NY
onsite
Temporary / Contract
17.00 - 18.00 USD / Hourly
We are looking for two Call Center Specialists to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment. Responsibilities:• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.
2026-10-19T15:18:46Z

Patient Access Specialist

Bangor, ME
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a Patient Access Specialist to support patient intake and account setup for hospital services in Bangor, Maine. This Long-term Contract position focuses on creating an efficient, respectful registration experience while maintaining accurate records and meeting compliance standards. The ideal candidate will combine strong customer service skills with attention to detail to help patients, families, and care teams navigate the admissions and pre-registration process. Available Schedule:Overnight 12pm -12am Thursday, Friday, Saturday Responsibilities:• Manage patient admissions, registration, and pre-registration activities for hospital services while ensuring complete and accurate account information.• Gather and update demographic, insurance, and financial details through direct patient interaction as well as inbound and outbound calls before scheduled visits.• Review physician orders, assign medical record numbers correctly, and perform documentation and compliance checks to support accurate account creation.• Explain consent documents and patient-facing forms, obtain required signatures, and provide clear instructions related to treatment, coverage, and next steps.• Verify insurance eligibility, enter benefit information into the system, and support clean claim submission through precise plan selection and data entry.• Discuss patient financial responsibility, collect point-of-service payments and outstanding balances, and present available payment plan options when appropriate.• Screen accounts for medical necessity requirements, issue applicable beneficiary notices and educational materials, and document distribution according to policy.• Use auditing and reporting tools to identify account issues, correct errors, and provide timely accuracy data to Patient Access leadership.• Deliver compassionate, service-focused support in every interaction while consistently following organizational policies, quality standards, and regulatory requirements.
2026-10-29T15:08:45Z

Customer Service Representative

Dallas, TX
onsite
Temporary / Contract
17.41 - 20.16 USD / Hourly
We are looking for a Customer Service Representative to support a busy consumer products team in Dallas, Texas. This Long-term Contract position is ideal for someone who enjoys helping customers, managing orders accurately, and delivering detail-oriented service in a fast-paced call center setting. The person in this role will handle incoming inquiries, provide timely resolutions, and contribute to a positive customer experience across phone-based interactions. Responsibilities: • Respond to inbound customer calls with empathy and clear communication. • Assist customers with product questions, service concerns, and general account-related inquiries. • Enter customer orders accurately and update records to maintain complete and reliable information. • Place outbound calls when follow-up is needed to confirm details, provide updates, or resolve outstanding issues. • Document each interaction thoroughly to ensure service history is current and easy to reference. • Work efficiently within a call center environment while maintaining service quality and response accuracy. • Address customer concerns promptly and escalate more complex issues to the appropriate team when necessary.
2026-10-20T14:23:44Z

Customer Service - Logistics Specialist

Getzville, NY
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
Jenny Bour with Robert Half looking for a Customer Service - Logistics Specialist to support commercial trading activity by coordinating order execution, shipment flow, and customer account needs from start to finish. This Customer Service - Logistics Specialist position works closely with internal trading partners as well as customers, suppliers, warehouses, and carriers to keep contracts moving accurately and on schedule. Based in Getzville, New York, the role calls for strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities:<ul><li>Serve as the primary contact for assigned customer accounts, ensuring contract activity is handled accurately and service issues are addressed promptly.</li><li>Prepare, review, and maintain shipping and transaction records such as invoices, bills of lading, warehouse paperwork, and other required logistics documentation.</li><li>Coordinate daily movement of goods with warehouses, producers, and trucking providers to confirm shipments align with customer specifications and delivery commitments.</li><li>Arrange product releases and delivery schedules in accordance with contract terms and operational timelines.</li><li>Evaluate freight options, negotiate transportation pricing, and authorize appropriate logistics expenses when needed.</li><li>Resolve transportation and fulfillment challenges by adjusting shipment plans, communicating updates, and minimizing delivery disruptions.</li><li>Track billing activity and outstanding receivables, partnering with customers and internal teams to help keep accounts current.</li><li>Manage packaging details and unit-of-measure conversions to support accurate inventory handling and successful order fulfillment.</li></ul>
2026-10-23T16:54:08Z

Collections Specialist

Rochester, NY
onsite
Permanent / Full Time
39520.00 - 45760.00 USD / Yearly
We are looking for a motivated Resolution Expert to join a growing team in Rochester, New York. This position focuses on speaking directly with consumers to address account concerns, arrange practical repayment solutions, and deliver a detail-oriented customer experience. The ideal candidate is confident on the phone, comfortable working in a fast-paced environment, and able to balance empathy with accountability while managing a high volume of daily interactions. Responsibilities:• Handle a large number of daily consumer calls, with a primary focus on outbound outreach while also responding to inbound inquiries.• Speak with customers to review account status, answer questions, and guide conversations toward timely resolution.• Set up and negotiate payment arrangements that align with company guidelines and individual customer situations.• Document interactions accurately and maintain detailed account records throughout the collections process.• Identify accounts that require additional review and route them for legal action, dispute investigation, or bankruptcy processing when appropriate.• Use sound judgment to de-escalate concerns, overcome objections, and move accounts toward resolution.• Manage conversations effectively across multiple accounts while meeting productivity and quality expectations.• Work with internal leadership and team processes to support efficient account recovery and consistent customer communication.
2026-09-28T15:44:09Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to support retail operations in Texas. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment and enjoys helping customers across multiple store locations. The person in this role will handle a variety of customer interactions, process orders accurately, and contribute to a responsive, high-quality service experience. Responsibilities: • Respond to incoming customer inquiries by phone and provide timely, attentive assistance for retail-related questions and concerns. • Place outbound calls as needed to follow up on customer requests, confirm details, and help resolve service issues. • Enter customer orders and updates into internal systems with strong attention to accuracy and completeness. • Support service needs for 15 retail store locations by coordinating information and ensuring consistent communication. • Address customer concerns with a solution-focused approach and escalate more complex matters when appropriate. • Maintain clear records of customer interactions, order activity, and follow-up actions taken. • Work closely with store teams and internal partners to deliver a smooth and reliable customer experience.
2026-10-20T16:38:46Z

Customer Experience Professional

Deer Park, IL
remote
Temporary / Contract
27.00 - 27.00 USD / Hourly
We are looking for a detail-oriented Customer Experience team member to support high-volume service operations in Illinois. This is a long-term contract position suited for someone who thrives in a fast-paced, metrics-focused setting and can respond confidently to a wide range of customer questions. The role works closely with candidates, clients, and branch teams to resolve concerns, complete service-related transactions, and deliver clear guidance across multiple communication channels. -Full Remote Work Hours: (Monday, Tuesday, Friday 7:00am to 6:00pm) (Wednesday, Thursday 12:00pm to 5:00pm) Responsibilities: • Handle a large daily volume of customer interactions while maintaining accuracy, professionalism, and strong response times.• Investigate and resolve service and payroll-related questions by drawing on knowledge of branch processes and support functions.• Record transactions thoroughly and submit the appropriate documentation when issues require follow-up from payroll operations.• Partner with candidates, clients, and branch personnel to address concerns and provide timely updates on open matters.• Guide users through available self-service tools, including web-based resources and automated phone options, to improve issue resolution.• Explain processing timelines, procedural steps, and practical options so customers and branch teams can make informed decisions.• Navigate multiple systems efficiently to research issues, update records, and complete data entry in a high-volume environment.• Adapt quickly during unscripted conversations, using sound judgment to respond effectively to a variety of service scenarios.
2026-10-20T15:53:46Z

Customer Service Representative

Salem, OR
remote
Temporary / Contract
18.00 - 23.00 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will maintain a high level of customer satisfaction by resolving inquiries, concerns, and service issues efficiently and professionally.Responsibilities<ul><li>Respond promptly to customer inquiries in a courteous and professional manner.</li><li>Handle and resolve customer complaints and concerns.</li><li>Process orders, applications, forms, and requests.</li><li>Provide product and service information to customers.</li><li>Document customer interactions, inquiries, complaints, and resolutions.</li><li>Maintain customer records and update databases as needed.</li><li>Build and maintain positive customer relationships.</li><li>Perform additional duties as assigned.</li></ul>
2026-10-23T22:48:46Z

Procurement Specialist

Saline, MI
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
Seeking a Procurement Specialist in the Saline MI area. This role is 100% ONSITE M-F 8am - 5pm. The Procurement Specialist is responsible for providing effective customer service for all internal and external customers. They will work diligently to fulfill the commitment of providing the right tool at the right price and the right time, efficiently and accurately performing all tasks related to exceeding our customer’s requirements. Job Functions: * Works closely with internal and external customers to ensure optimal service is provided. * Develop effective business relationships with the supply base. * Processes customer and vendor orders according to designated process. * Provides timely and accurate information to incoming customer order status requests. * Works closely with the credit department to resolve disputed A/R and A/P issues. * Manages vendor purchase order follow up and issue resolution. * May handle inventory management and inventory level analysis. * Review inventory for nonmoving and overstock items and take appropriate action. * Resolves vendor shipping issues in conjunction with warehouse. Competencies: * Customer/Client/Vendor Focus. * Problem Solving & Analysis. * Time Management and Self-Motivation * Communication Proficiency. * Teamwork Orientation. * Effective conflict resolution. * Proficient Excel capabilities. * Organization/Prioritization of tasks. * Attention to detail Preferred Education Experience: Supply Chain Management a plus but not necessary, on the job training provided. Knowledge of Microsoft Excel and Outlook required. Manufacturing experience a plus, but not required
2026-09-25T10:44:08Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a Patient Access Specialist to support a busy healthcare setting in Virginia. This contract to permanent role is ideal for someone who enjoys helping patients, managing front-end administrative processes, and maintaining accuracy in a fast-moving environment. The person in this role will serve as an important point of contact for patients while coordinating registration, scheduling, and insurance-related tasks with professionalism and care. PLEASE NOTE: Positions available include overnight and weekend shifts. You must be flexible to these hours to be considered. Responsibilities:• Greet patients and visitors in a courteous manner and help create a welcoming front-desk experience.• Complete patient intake and registration activities while ensuring demographic and insurance information is entered correctly.• Coordinate appointment scheduling, send confirmations, and assist with follow-up scheduling needs.• Collect co-pays and other patient payments and reconcile daily financial transactions accurately.• Partner with clinical staff and office personnel to keep patient flow organized and efficient throughout the day.• Respond to patient questions and concerns promptly, using sound judgment to resolve issues or route them appropriately.• Maintain confidentiality of patient records and handle all information in compliance with privacy standards.
2026-10-29T16:23:47Z

Customer Service Representative

Hopkins, MN
onsite
Temporary / Contract
20.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to support our growing team. This role is ideal for someone who enjoys helping customers, handling a high volume of calls, and ensuring orders are processed accurately. The position focuses on delivering responsive service, resolving inquiries efficiently, and maintaining smooth communication between customers and internal teams. Responsibilities:• Respond to incoming customer calls and provide timely, attentive support for questions, requests, and service needs.• Enter customer orders with a high level of accuracy and confirm details to help prevent processing issues or delays.• Manage both inbound and outbound communication to follow up on requests, provide updates, and clarify order information.• Address customer concerns by identifying issues, offering practical solutions, and escalating complex matters when needed.• Support purchasing-related activities by coordinating information and assisting with routine order or supply inquiries.• Maintain detailed records of customer interactions, order updates, and service outcomes in the appropriate systems.• Work closely with internal departments to ensure customer needs are communicated clearly and handled efficiently.
2026-10-26T16:18:43Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping information accurate across multiple systems. The role combines phone support, written correspondence, and administrative coordination to ensure a smooth customer experience. Responsibilities: • Handle incoming customer calls with professionalism, provide timely assistance, and resolve routine questions or service concerns. • Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer interactions. • Respond to email inquiries clearly and courteously while maintaining accurate records of each communication. • Enter orders and update customer information in internal systems with close attention to accuracy and completeness. • Schedule appointments and coordinate timing details to support customer needs and internal workflow. • Welcome and assist visitors in the showroom, offering product or service guidance and directing requests appropriately. • Perform data entry tasks and maintain organized documentation to support daily customer service operations. • Use Microsoft Excel and Microsoft Word to prepare, track, and manage customer-related information and routine reports.
2026-10-21T00:03:45Z

Medical Customer Service Representative

Cortland, NY
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Cortland, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Answer incoming calls and respond to patient inquiries in a professional and timely manner.Schedule, reschedule, and confirm patient appointments.Verify patient demographic and insurance information.Assist patients with questions regarding services, billing, and office policies.Maintain accurate patient records and documentation within electronic health record (EHR) systems.Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.Process referrals, authorizations, and medical record requests as needed.Handle sensitive and confidential information in compliance with HIPAA regulations.Resolve patient concerns and escalate issues when appropriate.Perform additional administrative and customer service duties as assigned.
2026-10-22T14:18:45Z

Customer Service Representative

Piqua, OH
remote
Temporary / Contract
16.00 - 18.00 USD / Hourly
Our client is seeking a dependable Customer Service Representative for a 3-month contract assignment. This role will focus on providing excellent customer support while also assisting with dispatching and scheduling duties. The ideal candidate is organized, detail-oriented, and comfortable handling a high volume of calls and coordination tasks in a fast-paced environment. Key Responsibilities:<ul><li>Answer incoming customer calls, emails, and service requests in a professional and timely manner</li><li>Provide accurate information regarding services, orders, appointments, and account updates</li><li>Schedule, coordinate, and dispatch service calls or field staff based on business needs</li><li>Communicate with technicians, drivers, or internal teams regarding schedules and customer updates</li><li>Monitor service status and follow up on delays, changes, or customer concerns</li><li>Enter and maintain accurate customer, scheduling, and dispatch records in company systems</li><li>Resolve routine customer issues and escalate more complex concerns as needed</li><li>Support general administrative tasks related to service coordination and customer communication</li></ul>
2026-10-16T18:18:46Z

Customer Service Representative

Delray Beach, FL
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
Are you a customer-focused professional with call center or administrative experience? We're hiring a Customer Service Representative for a fast-paced Delray Beach office. This role combines outbound calling, research, data entry, and clerical support. Responsibilities:<ul><li>Make outbound calls to DMVs and government agencies to obtain and verify information</li><li>Process paperwork, maintain accurate records, and update internal systems</li><li>Handle clerical tasks, document review, and follow-up communication to ensure timely processing</li></ul>
2026-10-09T17:08:42Z

Customer service representative

Fitchburg, MA
onsite
Permanent / Full Time
50000.00 - 52000.00 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships. Responsibilities:• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed. For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 **This role is 100% in office M-F 8-5**
2026-10-01T20:25:30Z

Medical Customer Service Representative

Ithaca, NY
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Ithaca, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Answer incoming calls and respond to patient inquiries in a professional and timely manner.Schedule, reschedule, and confirm patient appointments.Verify patient demographic and insurance information.Assist patients with questions regarding services, billing, and office policies.Maintain accurate patient records and documentation within electronic health record (EHR) systems.Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.Process referrals, authorizations, and medical record requests as needed.Handle sensitive and confidential information in compliance with HIPAA regulations.Resolve patient concerns and escalate issues when appropriate.Perform additional administrative and customer service duties as assigned.
2026-10-22T14:23:42Z

Customer Service Representative

Plano, TX
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Plano, Texas through a Contract assignment. This position focuses on delivering responsive service by managing replacement part and equipment orders, keeping customers informed, and helping resolve service-related concerns. The ideal candidate is organized, comfortable handling a high volume of inquiries, and able to coordinate with internal teams to ensure timely follow-through. This role offers the opportunity to contribute to a fast-paced customer support environment where accuracy and communication are essential. Responsibilities: • Manage incoming requests for replacement parts and equipment by entering orders accurately and confirming key details before processing. • Review stock levels and communicate product availability to customers so expectations are set clearly and early. • Arrange shipment timing with customers and provide proactive updates on order progress, delivery schedules, and service status. • Respond to questions related to warranties, repair timelines, billing matters, and parts access through inbound and outbound customer interactions. • Direct technical concerns to engineering or field service specialists when issues require advanced troubleshooting or onsite support. • Open, update, and monitor customer service cases to ensure requests are documented properly and addressed within applicable service commitments. • Maintain accurate customer records, update company systems, and prepare reports that reflect service activity, warranty items, and case outcomes. • Support return processing and warranty claim tracking while ensuring all related documentation is complete and current.
2026-10-20T17:48:46Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support high-volume outreach and account support activities for vendors and clients. This is a contract position focused on delivering detail-oriented service, confirming payment and account details, and helping customers complete enrollment and setup requirements. The ideal candidate is comfortable managing frequent phone interaction, maintaining accurate records, and coordinating with internal teams to resolve account-related questions efficiently. Responsibilities: • Place a large number of outbound calls each day to connect with vendors and clients and confirm key account and payment details. • Guide customers through payment methods, registration steps, and account expectations with clear and courteous communication. • Enter new information and update existing records in internal databases while maintaining a high level of accuracy. • Record conversations, status changes, and next steps so account activity is fully documented and easy to track. • Reconnect with customers when registrations are unfinished or required details are still missing. • Review account information for inconsistencies, investigate issues, and work directly with customers to correct discrepancies. • Partner with cross-functional teams to help move account requests forward and support timely issue resolution. • Consistently achieve performance expectations related to call volume, service quality, productivity, and customer experience.
2026-10-14T12:14:05Z

Customer Service Representative

Fort Wayne, IN
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
About the OpportunityA growing manufacturing & distribution company is seeking a Customer Service Representative who thrives in a fast-paced environment and can provide exceptional support to customers, vendors, and internal departments.Responsibilities<ul><li>Respond to customer inquiries via phone and email</li><li>Process orders and track shipments</li><li>Resolve customer concerns and service issues</li><li>Maintain customer account information</li><li>Generate reports and correspondence</li><li>Coordinate with sales, purchasing, and operations teams</li></ul>
2026-10-22T19:43:44Z

Bilingual Customer Service Representative

Victor, NY
remote
Temporary / Contract
25.00 - 26.50 USD / Hourly
Our client is seeking a Bilingual Customer Service Representative (Spanish/English) for an immediate opportunity. This is a contract position with strong potential to become permanent based on performance and business needs. The ideal candidate is customer-focused, professional, and able to communicate clearly and confidently in both Spanish and English.Key Responsibilities:<ul><li>Provide exceptional customer service to clients and customers in both Spanish and English</li><li>Respond to incoming calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Document customer interactions accurately in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain knowledge of company policies, procedures, and service offerings</li></ul>
2026-10-28T12:38:46Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a Patient Access Specialist to support front-end patient services in Virginia. This contract to permanent role is ideal for someone who enjoys helping patients, managing administrative details, and keeping daily operations organized in a busy healthcare setting. The person in this role will serve as a key point of contact for patients while coordinating registration, scheduling, insurance verification, and payment collection with accuracy and professionalism. PLEASE NOTE: the positions available largely include rotating 12 hour shifts, sometimes overnight and including weekends. Responsibilities:• Greet patients and visitors in a courteous manner and create a welcoming check-in experience from arrival through departure.• Complete patient intake and registration activities, ensuring demographic, insurance, and account information is entered accurately.• Arrange appointments, confirm upcoming visits, and assist with schedule adjustments to support efficient patient access.• Verify medical coverage and benefits before services are provided and resolve basic eligibility questions when needed.• Collect co-pays and other patient payments, process transactions correctly, and help maintain balanced daily payment records.• Partner with clinical and administrative staff to keep patient movement organized and reduce delays throughout the day.• Respond to patient questions and concerns with professionalism, provide clear guidance, and escalate more complex issues appropriately.• Follow privacy standards and healthcare confidentiality requirements when handling patient records and financial information.
2026-10-29T16:23:47Z

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