We are looking for a skilled AR / Collections Specialist to join our team in Houston, Texas. In this Contract-to-permanent role, you will play a critical part in managing accounts receivable operations and driving successful collections processes within a manufacturing environment. This is an excellent opportunity for professionals eager to make an impact through their expertise in B2B collections and financial analysis.<br><br>Responsibilities:<br>• Manage accounts receivable processes, including B2B collections and cash applications, to ensure timely and accurate transactions.<br>• Analyze customer accounts to identify and resolve discrepancies, ensuring proper billing and cash activity.<br>• Communicate effectively with clients and internal teams to negotiate payment terms and resolve outstanding balances.<br>• Utilize intermediate-level Excel skills, including pivot tables and formulas, to streamline reporting and data analysis.<br>• Take initiative in identifying opportunities for process improvement within collections and AR workflows.<br>• Collaborate closely with the team to prioritize tasks, meet deadlines, and contribute to overall department success.<br>• Conduct credit risk analysis to assess customer payment behavior and minimize financial exposure.<br>• Maintain accurate documentation of customer interactions, payment agreements, and account status updates.<br>• Ensure compliance with company policies and procedures while maintaining a high standard of customer service.
<p>Are you an experienced <strong>Patient Financial Authorization Specialist</strong> looking to make a direct impact in a clinical setting? We are currently seeking a <strong>Patient Financial Authorization Specialist </strong>to join our in-person team. This is not a remote opportunity—the Patient Financial Authorization Specialist will work Monday through Friday, 8:00 AM to 5:00 PM CST, in a fast-paced, collaborative healthcare environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Obtain and manage patient authorizations in a timely and efficient manner</li><li>Provide accurate cost estimates to patients prior to the start of treatment</li><li>Scrub the Daily Appointment Report (DAR) to ensure all scheduled patients have valid authorizations on file</li><li>Support patients in navigating claims reimbursements, particularly those covered by grants</li><li>Collaborate with a remote team and receive hands-on training from a Senior PAA</li><li>Ensure compliance with business casual dress code and participate in on-site interviews</li></ul>
We are looking for an Office Services Associate to join our team in Houston, Texas, on a contract basis. In this role, you will provide critical back-office support to ensure seamless operations for our client, handling tasks such as reprographics, mail services, and reception support. This position requires a proactive, detail-oriented individual who thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Perform reprographic tasks, mail services, and intake functions following established protocols to meet client deadlines.<br>• Operate and maintain office equipment, including troubleshooting basic issues and replenishing paper and toner supplies.<br>• Prioritize and manage workflow effectively to ensure timely completion of all assignments.<br>• Conduct quality assurance checks on completed work to uphold high standards of accuracy and professionalism.<br>• Maintain logs and records for office services operations to ensure proper documentation and tracking.<br>• Handle sensitive and confidential documents with care and in compliance with company policies.<br>• Communicate effectively with supervisors and clients regarding job status or deadline concerns.<br>• Provide reception support and assist with hospitality services as needed.<br>• Adhere to both company and client policies while using equipment and supplies efficiently.<br>• Lift and transport items weighing up to 50 pounds regularly as part of job duties.
<p>Our client is seeking a highly motivated and detail-oriented <strong>Eligibility Specialist</strong> for a remote, contract-to-hire position. The Eligibility Specialist will play a crucial role in ensuring the financial clearance of patient accounts, focusing on eligibility verification, resolving claim discrepancies, and guaranteeing the timely submission of clean claims to insurance companies. This is a fast-paced role that demands precision, analytical skills, and exceptional communication abilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>1. Eligibility Verification</strong></p><ul><li>Conduct detailed reviews of patient insurance coverage and benefits for laboratory services.</li><li>Collaborate with teammates, clinics, patients, and insurance companies to verify coverage details and address any discrepancies.</li><li>Maintain accurate and comprehensive documentation of eligibility information in the revenue cycle management (RCM) system.</li></ul><p><strong>2. Claim Error Processing</strong></p><ul><li>Analyze and promptly resolve claim errors identified in the RCM system, including billing and coding discrepancies.</li><li>Work closely with team members to ensure compliance with policies, procedures, and medical necessity requirements.</li><li>Address and reconcile discrepancies to prepare clean claims for timely submission.</li></ul><p><strong>3. Additional Duties</strong></p><ul><li>Assist in other related tasks as assigned by leadership.</li></ul>
We are looking for a Service Desk Team Lead to oversee and enhance service delivery operations in Houston, Texas. This role involves managing a team of service desk staff, ensuring timely and efficient issue resolution, and driving continuous improvement in IT support processes. The ideal candidate will possess leadership skills and technical expertise to maintain high-quality service standards.<br><br>Responsibilities:<br>• Lead and manage the daily operations of the service desk team to ensure efficient and effective support services.<br>• Monitor and analyze service desk performance metrics to identify areas for improvement.<br>• Develop and implement strategies to optimize service delivery processes and enhance customer satisfaction.<br>• Provide technical guidance and mentorship to team members, fostering growth and development.<br>• Oversee the resolution of technical issues, ensuring timely and accurate solutions.<br>• Collaborate with other departments to address service-related challenges and implement best practices.<br>• Manage communication with stakeholders to ensure transparency and alignment on service delivery goals.<br>• Maintain and update documentation for service desk procedures and knowledge base resources.<br>• Ensure compliance with ITIL standards and other relevant frameworks.<br>• Coordinate training programs to enhance technical skills and service desk capabilities.
<p>We are looking for an experienced Collections Specialist to join our team in Pasadena, Texas on a Contract basis. In this role, you will focus on managing business-to-business (B2B) collections processes, ensuring timely and accurate recovery of outstanding balances. This position is ideal for a detail-oriented individual with a strong background in commercial collections and credit management.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection of overdue accounts, focusing on B2B transactions.</p><p>• Manage and address a backlog of outstanding balances with accuracy and efficiency.</p><p>• Communicate professionally with clients to resolve billing issues and secure payments.</p><p>• Analyze account histories to identify and address discrepancies or disputes.</p><p>• Collaborate with internal teams to ensure proper documentation and follow-up procedures.</p><p>• Maintain detailed records of collection activities and payment commitments.</p><p>• Implement effective strategies to reduce outstanding debts and improve cash flow.</p><p>• Regularly generate and review reports to monitor account status and collection progress.</p><p>• Ensure compliance with company policies and relevant regulations throughout the collection process.</p>
<p>Our client is looking for a <strong>Bilingual Receptionist </strong>to join our team in Spring, Texas, for a contract to permanent position within the manufacturing industry. This role involves managing front desk operations and providing logistical and administrative support to ensure smooth daily operations. Ideal candidates will bring strong organizational skills, attention to detail, and the <strong>ability to communicate effectively in English or Spanish.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Greet visitors and answer incoming calls using a multi-line phone system, ensuring courteous and detail-oriented communication.</p><p>• Provide administrative support by handling tasks such as filing, typing, copying, scanning, and maintaining office supplies inventory.</p><p>• Coordinate shipping information and request quotes from freight carriers to support logistics operations.</p><p>• Process invoices for various order types, including will calls, consignment, and release orders.</p><p>• Research and provide tracking information to customers, addressing inquiries and resolving issues promptly.</p><p>• Follow up on freight invoice disputes or claims to ensure timely resolution.</p><p>• Collaborate with team members to maintain efficient workflow and contribute to a positive office environment.</p><p>• Work independently while demonstrating adaptability, problem-solving skills, and confidentiality.</p><p>• Support quality, environmental, and occupational health and safety requirements as applicable to the position.</p><p><br></p><p>The position is fully onsite Monday-Friday from 8-5- apply today for immediate consideration!</p>
We are looking for a dedicated Receptionist to join our team in Katy, Texas. This long-term contract position requires an individual who is skilled at managing administrative tasks, answering multi-line phone systems, and providing excellent service to residents and vendors. The ideal candidate will thrive in a dynamic and collaborative environment while maintaining a focus on delivering high-quality work.<br><br>Responsibilities:<br>• Greet visitors and residents in a friendly and attentive manner while ensuring proper visitor protocols.<br>• Answer and manage inbound calls using a multi-line phone system, providing accurate information and routing calls appropriately.<br>• Support management staff with planning and executing community events, meetings, and amenity center operations.<br>• Maintain organized records and documentation to ensure efficient office operations.<br>• Assist residents with inquiries regarding governing documents and community policies.<br>• Liaise with vendors and contractors to coordinate services and communicate necessary information.<br>• Perform general administrative duties, including data entry, filing, and correspondence.<br>• Collaborate with team members to ensure smooth daily operations and handle urgent tasks effectively.<br>• Uphold a welcoming and lively office atmosphere while prioritizing tasks and deadlines.
