We are looking for a skilled Business Systems Analyst to join our team in Houston, Texas. In this Contract to permanent position, you will play a vital role in bridging the gap between business needs and technical solutions, ensuring projects are executed efficiently and meet organizational goals. This role requires expertise in business analysis, documentation, and collaboration within Agile Scrum environments.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, analyze, and document business requirements.<br>• Develop comprehensive Business Requirement Documents (BRDs) to outline project objectives and scope.<br>• Work closely with cross-functional teams to design and implement efficient business systems.<br>• Facilitate Agile Scrum meetings to ensure alignment and progress throughout project cycles.<br>• Conduct detailed analysis to identify gaps and propose actionable solutions.<br>• Translate complex business needs into clear technical specifications for development teams.<br>• Monitor and evaluate project outcomes to ensure alignment with initial requirements.<br>• Provide guidance and support to teams in adapting to new systems and processes.<br>• Maintain open communication with stakeholders to address concerns and ensure satisfaction.<br>• Stay updated on industry trends and best practices to enhance system performance.
We are looking for a skilled Systems Administrator to join our team in Galveston, Texas. In this Contract to permanent position, you will play a vital role in managing and enhancing our IT infrastructure while ensuring optimal system performance and security. This is an excellent opportunity to contribute to a government organization and work in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Diagnose and resolve complex system issues to maintain high levels of functionality and performance.<br>• Develop and implement both short- and long-term IT designs that adhere to organizational and industry standards.<br>• Prepare and update detailed documentation, ensuring compliance with technology standards and facilitating architecture reviews.<br>• Create and manage technology roadmaps while maintaining infrastructure and business process audits.<br>• Provide technical guidance and mentorship to entry level team members, fostering growth and skill development.<br>• Translate organizational objectives into actionable IT requirements and recommend solutions aligned with strategic goals.<br>• Conduct quality assurance testing and develop comprehensive test plans based on thorough analysis of business needs.<br>• Administer backup and restoration processes for hybrid cloud environments to ensure high availability.<br>• Oversee Windows server management and administration while maintaining cloud infrastructure, including Microsoft Azure.<br>• Manage virtualization technologies such as VMware and conduct disaster recovery planning for hybrid cloud environments.
<p>We are seeking a skilled and detail-oriented Systems Administrator to join our team. The ideal candidate will be responsible for the installation, maintenance, and optimization of IT systems and networks to ensure smooth daily operations. This role requires expertise in troubleshooting, problem-solving, and ensuring system security and performance at all times.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>System Maintenance: Install, configure, and maintain servers, applications, and hardware for organizational systems.</p><p>Performance Monitoring: Monitor system performance and availability and perform routine system checks to ensure all IT systems run efficiently.</p><p>Troubleshooting: Respond promptly to issues reported by users and resolve technical problems efficiently.</p><p>Upgrades & Patches: Apply software and hardware updates, patches, and fixes as needed to maintain optimal system operation and security.</p><p>Security Enforcement: Implement, manage, and monitor security protocols to protect systems from breaches and ensure compliance with cybersecurity standards.</p><p>Backup & Recovery: Manage backup procedures and disaster recovery plans to safeguard critical data.</p><p>Documentation: Maintain accurate and up-to-date documentation for systems, configurations, and troubleshooting steps.</p><p>Collaboration: Work with IT and cross-functional teams to support projects, improve systems, and streamline operations.</p><p>User Support: Provide Tier 2 technical support to end users for issues related to system functionality or access.</p><p>Network Management: Ensure the proper functioning of network devices, including servers, switches, and routers.</p><p>Qualifications:</p><p><br></p><p>Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).</p><p>Proven experience as a Systems Administrator or similar role.</p><p>Knowledge of operating systems such as Windows, Linux, and macOS.</p><p>Proficiency in networking concepts and protocols (DNS, DHCP, TCP/IP, etc.).</p><p>Experience with virtualization tools such as VMware, Hyper-V, or similar platforms.</p><p>Familiarity with cloud technologies like AWS, Azure, and Google Cloud is preferred.</p><p>Strong troubleshooting and problem-solving skills.</p><p>Excellent communication skills and the ability to collaborate in a team environment.</p><p>Certifications such as CompTIA Network+, CompTIA Security+, or Microsoft Certified: Azure Administrator are a plus.</p>
We are looking for a skilled Systems Administrator to manage and maintain our organization’s server systems and infrastructure. This role requires expertise in ensuring system performance, security, and reliability across various platforms. Located in Sugar Land, Texas, this position offers the opportunity to contribute to critical IT projects and support business continuity initiatives.<br><br>Responsibilities:<br>• Provide daily support for servers, systems, and remote access, including Active Directory, Citrix, Microsoft environments, file servers, Exchange 2019, and hybrid configurations with Exchange Online.<br>• Coordinate and oversee IT projects, including planning, communication, and documentation of system changes.<br>• Collaborate with vendors to manage outsourced services and ensure project deliverables.<br>• Develop, implement, and maintain disaster recovery and business continuity processes, participating actively in related exercises.<br>• Work closely with network, systems, and applications teams to support server hardware, software, and applications.<br>• Ensure compliance with security policies and procedures, maintaining system integrity.<br>• Plan and execute preventive maintenance, including software and hardware upgrades, patch management, and firmware updates.<br>• Monitor and report on information security metrics, addressing vulnerabilities and compliance issues.<br>• Stay informed on changes in IT security regulations and industry developments.<br>• Provide occasional on-call support for infrastructure needs and travel as required.
<p><strong>Key Responsibilities</strong></p><ul><li>Administer and support Windows-based infrastructure, including servers, storage, operating systems, and applications, ensuring performance, availability, and recoverability</li><li>Design, deploy, and maintain Windows Server services (Active Directory, DNS, DHCP, GPO, IIS, RDS, file/print)</li><li>Lead server lifecycle activities including upgrades, migrations, virtualization, and cloud integrations</li><li>Troubleshoot escalated Tier 2/3 system and infrastructure issues</li><li>Monitor system performance, security, and capacity; recommend improvements and required hardware/software changes</li><li>Manage backups, disaster recovery, and system restoration efforts</li><li>Oversee Microsoft SQL Server environments including backups, patching, and performance tuning</li><li>Collaborate with vendors and third-party partners as needed</li></ul><p><br></p>
<p><strong>Role Overview</strong></p><p>The Telecom Analyst – Telecom Optimization role supports a targeted initiative focused on evaluating and optimizing legacy analog telecommunications services. This position is responsible for analyzing telecom usage, billing, and inventory data to determine whether services should be retained, replaced, or disconnected.</p><p>The ideal candidate brings hands‑on experience with legacy voice and data circuits, strong analytical skills, and the ability to translate complex telecom data into clear, actionable, cost‑saving recommendations. This role plays a key part in cost optimization and modernization efforts across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze telecommunications billing, usage, and inventory data to identify cost‑savings opportunities</li><li>Evaluate legacy analog voice lines and data circuits to determine continued need or eligibility for replacement or disconnection</li><li>Partner with site contacts, TEM vendors, and telecom carriers to collect required data and validate findings</li><li>Develop data‑driven recommendations to retain, replace, or disconnect services</li><li>Maintain and update analysis results, decisions, and actions within designated tracking systems</li><li>Manage project timelines, deliverables, and execution of approved actions</li><li>Provide regular status updates, reporting, and issue resolution to stakeholders throughout the project lifecycle</li></ul><p><br></p><p><strong>Detailed Responsibilities</strong></p><ul><li>Conduct detailed analysis of analog telecommunications lines by location, usage, and billing</li><li>Identify redundant, underutilized, or unnecessary services</li><li>Validate requirements and findings with internal stakeholders and external vendors</li><li>Coordinate execution of approved disconnects or replacements</li><li>Track progress, risks, and dependencies to ensure timely completion of project objectives</li><li>Communicate clearly and effectively with technical and non‑technical stakeholders</li></ul><p><br></p><p><strong>Key Interactions</strong></p><ul><li>Internal site contacts and business stakeholders</li><li>Telecom Expense Management (TEM) vendors</li><li>Telecom carriers and service providers</li><li>Project and operational leadership teams</li></ul><p><br></p>
We are looking for a skilled Programmer Analyst to join our team in Houston, Texas, on a long-term contract basis. In this role, you will design, develop, and optimize software solutions tailored to the energy and natural resources industry. You will collaborate with cross-functional teams to implement cutting-edge technologies and deliver high-quality applications.<br><br>Responsibilities:<br>• Build and maintain applications using ASP.NET Core and Blazor technologies, including WebAssembly.<br>• Develop and optimize database solutions using Entity Framework Core and server-side technologies.<br>• Utilize Telerik Controls to enhance .NET Core and Blazor-based interfaces.<br>• Apply clean architecture principles to ensure scalable and maintainable software designs.<br>• Implement object-oriented design practices to develop efficient and reusable code.<br>• Collaborate with team members to integrate web services and APIs effectively.<br>• Manage CI/CD pipelines using Azure DevOps to ensure seamless deployment processes.<br>• Conduct code quality checks and maintain standards through tools like SonarQube.<br>• Explore and contribute to mobile development initiatives using .NET MAUI, if applicable.<br>• Troubleshoot and resolve technical issues to maintain system performance.
<p>We are looking for a skilled Systems Analyst specializing in BMC Helix to join our team in Houston Texas. This role requires a blend of technical expertise, problem-solving, and communication skills to support critical operational systems. The ideal candidate will have experience in the financial industry and a strong ability to manage multiple priorities with precision.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day operational support for the BMC Helix application, ensuring system functionality and resolving issues promptly.</p><p>• Collaborate with technology teams to maintain and improve operations monitoring processes.</p><p>• Communicate effectively with users and management regarding problem resolution and system updates.</p><p>• Create and maintain technical documentation, including application procedures and workflows.</p><p>• Track, route, and resolve problem calls while ensuring proper closure and documentation.</p><p>• Perform configuration and administration tasks for the BMC Helix application, including workflows, views, and service request catalog setups.</p><p>• Support compliance with change management and security policies to maintain system integrity.</p><p>• Diagnose and troubleshoot production issues to minimize downtime and optimize performance.</p><p>• Utilize advanced query creation to support custom and out-of-the-box application configurations.</p>
<p><strong>Business Analyst – Construction Portfolio, Project, and Resource Management Systems</strong></p><p><strong>Location:</strong> PST Remote (Client based in the Seattle, WA area)</p><p><strong>Employment Type:</strong> 6 Month Contract (Potential for Extension or Conversion</p><p><strong>Pay: </strong>Available on W2</p><p><strong>Job Overview</strong></p><p>We are seeking an experienced <strong>Business Analyst</strong> to support a large‑scale Construction Portfolio, Project, and Resource Management System implementation. This role is ideal for someone who thrives in dynamic environments, enjoys collaborating across multiple stakeholder groups, and is motivated by complex, enterprise‑level technology projects.</p><p>The Business Analyst will work closely with the Project Manager, vendor implementation team (as applicable), and internal business and technical stakeholders to ensure that all business, functional, technical, and performance requirements are identified, validated, documented, and traceable throughout the project lifecycle. This role will also support process mapping, requirements analysis, RFP development, testing readiness, and post‑go‑live validation.</p><p><strong>Key Responsibilities</strong></p><p><strong>Process Mapping & Use Case Definition</strong></p><ul><li>Develop <strong>as‑is and to‑be process maps</strong> for construction‑related workflows.</li><li>Define and document <strong>use cases, user stories, and acceptance criteria</strong>.</li><li>Translate business needs into <strong>clear technical specifications</strong>, ensuring alignment with existing systems and infrastructure.</li></ul><p><strong>Stakeholder Coordination</strong></p><ul><li>Serve as a liaison between <strong>business units, technical teams, and project leadership</strong>.</li><li>Facilitate stakeholder review sessions, requirement validation workshops, and feedback loops across all workstreams.</li></ul><p><strong>Requirements Elicitation & Analysis</strong></p><ul><li>Lead requirements‑gathering sessions with subject matter experts.</li><li>Conduct <strong>fit‑gap analyses</strong> to evaluate solution alignment with program needs.</li><li>Maintain requirement documentation throughout the project lifecycle.</li></ul><p><strong>RFP Development</strong></p><ul><li>Prepare a fully defined <strong>Request for Proposal (RFP)</strong>, including detailed business and functional requirements.</li><li>Collaborate with procurement and legal teams to finalize the RFP package.</li><li>Assist in drafting sections such as business context, scope, and desired outcomes.</li><li>Develop <strong>vendor evaluation criteria</strong> to support the selection process.</li></ul><p><strong>Testing & Delivery Readiness</strong></p><ul><li>Support the definition of <strong>UAT test coverage</strong> and develop corresponding test scripts.</li><li>Maintain traceability documents linking requirements to test cases and outcomes.</li><li>Validate operational readiness for transition and support <strong>post–go‑live verification</strong>.</li></ul>
We are looking for a motivated Help Desk/Desktop Support Analyst to join our team in Houston, Texas. This contract-to-permanent position offers an opportunity to provide critical technical support to end-users while gaining exposure to a dynamic IT environment. The ideal candidate will excel at troubleshooting, customer service, and working collaboratively to ensure seamless operations.<br><br>Responsibilities:<br>• Deliver first-line technical assistance for hardware, software, and network-related issues.<br>• Diagnose and resolve problems involving desktops, laptops, mobile devices, and peripheral equipment.<br>• Manage user accounts, including password resets and access provisioning via tools such as Active Directory and Microsoft 365.<br>• Escalate unresolved issues to higher-level support teams for advanced troubleshooting.<br>• Record incidents, solutions, and processes systematically within the ticketing system.<br>• Facilitate onboarding and offboarding procedures, including device setup and user account configuration.<br>• Track and maintain an inventory of IT assets to ensure proper documentation and accountability.<br>• Adhere to established IT policies, procedures, and security standards to maintain system integrity.
We are looking for an experienced Business Analyst to join our team in Houston, Texas. This role involves analyzing business processes, identifying improvement opportunities, and collaborating with cross-functional teams to deliver effective solutions. The ideal candidate will bring a strong analytical mindset, excellent communication skills, and a proven ability to thrive in dynamic environments.<br><br>Responsibilities:<br>• Conduct in-depth analysis of business processes to identify areas for improvement and optimization.<br>• Collaborate with stakeholders to gather requirements and translate them into actionable plans.<br>• Facilitate discussions with teams to ensure alignment with project goals and objectives.<br>• Review and analyze documentation to ensure accuracy and completeness.<br>• Provide support for call center operations by evaluating customer service processes and recommending enhancements.<br>• Apply Agile and Scrum methodologies to manage projects and ensure timely deliverables.<br>• Perform gap analysis to identify discrepancies between current and desired states, proposing solutions to bridge those gaps.<br>• Prepare detailed reports and presentations to communicate findings and recommendations.<br>• Work closely with technical teams to implement solutions that address identified needs and challenges.<br>• Maintain a proactive approach to problem-solving, ensuring business goals are met efficiently.
We are looking for a skilled Business Analyst to join our team in Houston, Texas. In this long-term contract role, you will play a pivotal part in analyzing business needs, improving processes, and bridging the gap between stakeholders and technical teams. This is an excellent opportunity to contribute to high-impact projects within the energy and natural resources sector.<br><br>Responsibilities:<br>• Conduct thorough business analysis to identify needs, define requirements, and recommend effective solutions.<br>• Collaborate with stakeholders to gather, document, and validate business and functional requirements.<br>• Review and analyze customer service processes within call center environments to identify opportunities for improvement.<br>• Facilitate Agile Scrum ceremonies and contribute to the development of user stories and acceptance criteria.<br>• Perform gap analyses to evaluate current processes against desired outcomes and recommend actionable improvements.<br>• Create detailed documentation, including process flows, functional specifications, and business case reports.<br>• Act as a liaison between business units and technical teams to ensure alignment on project goals and deliverables.<br>• Provide insights and recommendations based on data analysis to inform decision-making.<br>• Support testing efforts by validating requirements and ensuring deliverables meet business needs.<br>• Continuously monitor and assess project progress to ensure alignment with objectives.
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in Houston, Texas. This role will focus on supporting data and business intelligence initiatives within an Azure environment. If you excel in gathering requirements, managing priorities, and collaborating with diverse teams, this opportunity might be perfect for you.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather and document business and data requirements, including user stories and acceptance criteria.<br>• Define key performance indicators (KPIs), reporting needs, and project scope in alignment with business objectives.<br>• Manage and prioritize multiple projects and requests to ensure timely and efficient delivery.<br>• Maintain and groom project backlogs using Azure DevOps tools.<br>• Coordinate closely with offshore Data and Business Intelligence teams to meet project deadlines and deliverables.<br>• Ensure deliverables align with stakeholder expectations and organizational goals.<br>• Provide ongoing project updates and support to business users and leadership.<br>• Facilitate effective communication between technical and business teams to address challenges and opportunities.
Robert Half is looking for a business analyst who is deeply passionate about understanding and translating customer needs into actionable development plans. To be successful in this role, you should be a self-starter who combines a strong technical understanding with excellent communication and social skills. What you get to do every single day · Analyze and review business, technical, and functional requirements · Work in close partnership with development team to invent and analyze product requirements to meet business goals · Craft comprehensive user stories and profiles · Develop creative and highly usable solutions for new product requirements · Collaborate with designers on wire-frames, interactions and user flows · Work with development and QA teams to test and implement new corrections and improvements · Assist with the development of customer-focused documentation for software solutions
<p>Job Summary</p><p>We are seeking a reliable and customer‑focused <strong>Desktop Support Technician</strong> to provide technical assistance and support for end users. The ideal candidate will have at least <strong>1 year of hands‑on desktop support experience</strong>, strong troubleshooting skills, and a passion for helping users resolve IT issues efficiently.</p><p>Responsibilities</p><ul><li>Provide <strong>Level 1 and Level 2 desktop support</strong> for end users (onsite and/or remote)</li><li>Troubleshoot and resolve hardware, software, and peripheral issues</li><li>Support Windows operating systems and common desktop applications (Microsoft 365, Outlook, Teams, etc.)</li><li>Perform PC setup, imaging, and deployment for new hires and equipment refreshes</li><li>Install, configure, and maintain desktops, laptops, printers, and mobile devices</li><li>Manage user accounts, passwords, and basic access requests (Active Directory or similar tools)</li><li>Document incidents, requests, and resolutions in a ticketing system</li><li>Escalate complex issues to higher‑level support teams when necessary</li><li>Provide excellent customer service and follow IT support best practices</li></ul><p><br></p>
We are looking for a highly skilled Systems Administrator to oversee and enhance critical project cost systems for large-scale export initiatives. This position involves close collaboration with the Project Controls team to ensure optimal configuration, administration, and performance of EcoSys and associated applications. The ideal candidate will play a key role in maintaining system integrity, supporting end-users, and driving efficient project cost management.<br><br>Responsibilities:<br>• Configure and administer EcoSys modules, workflows, and settings within production and non-production environments.<br>• Manage user provisioning and permissions based on least-privilege principles, ensuring secure access aligned with contracts and funding structures.<br>• Convert business requirements into effective technical solutions and functional system enhancements.<br>• Monitor system performance, troubleshoot issues, and collaborate with vendors to resolve technical challenges.<br>• Implement system upgrades while adhering to established IT change management protocols.<br>• Develop and maintain custom reports, dashboards, and data visualizations to support business operations.<br>• Integrate EcoSys with other organizational platforms, maintaining smooth data flow and functionality.<br>• Support customized configurations within EcoSys to meet specific contract module requirements.<br>• Conduct advanced data analysis to assist project cost control teams and optimize system usage.<br>• Manage and update master data, including organizational structures, contract lines, and security groups.
<p>Data Analyst – Enterprise Data & Metadata</p><p>Location: Houston, TX 77002</p><p>Work Arrangement: Onsite</p><p>Schedule: 1st Shift, 9:00 AM – 5:00 PM</p><p><br></p><p>Position Overview</p><p><br></p><p>We are seeking a Data Analyst to support enterprise data initiatives with a strong focus on data understanding, data mapping, and metadata management. This role partners closely with business stakeholders, data engineers, and architects to document data flows, define source‑to‑target mappings, and curate high‑quality metadata using Atlan with Snowflake as the core data platform.</p><p>The ideal candidate is detail‑oriented, analytically strong, and excels at translating complex data structures into clear, trusted documentation. Success in this role directly improves data transparency, governance readiness, and self‑service analytics across the organization.</p><p><br></p><p>Key Responsibilities</p><p>Data Mapping & Documentation</p><ul><li>Create and maintain source‑to‑target mappings, data flow diagrams, and transformation logic for Snowflake data assets.</li><li>Analyze source systems and Snowflake tables to document lineage, relationships, and dependencies.</li><li>Partner with data engineers and architects to validate mappings and align with Snowflake data models.</li></ul><p>Metadata Management & Atlan</p><ul><li>Publish and maintain data assets, schemas, tables, columns, and glossary terms in Atlan.</li><li>Document business definitions, ownership, freshness, and usage guidance.</li><li>Curate trusted data catalogs to support governance and self‑service discovery.</li><li>Ensure metadata accuracy, completeness, and consistency across platforms.</li></ul><p>Data Analysis & Validation</p><ul><li>Use Snowflake SQL to analyze datasets for completeness, structure, and quality.</li><li>Validate data transformations and downstream usage against documented mappings.</li><li>Support impact analysis by identifying affected assets using lineage and metadata.</li></ul><p>Collaboration & Enablement</p><ul><li>Act as a bridge between business, engineering, and governance teams.</li><li>Support governance, observability, and audit readiness through strong documentation.</li><li>Contribute to standards and best practices for enterprise data documentation.</li></ul>
<p>Overview</p><p>We are seeking a Technical Support Analyst II – Audio‑Visual to provide hands‑on, end‑user focused support for enterprise audio‑visual (AV) systems. This role is highly customer‑facing and emphasizes proactive problem resolution, system health monitoring, and end‑user enablement.</p><p>The ideal candidate has experience supporting AV environments, enjoys troubleshooting hardware and software issues, and is eager to learn and grow within a fast‑paced, cross‑functional environment. This role also requires physical activity, including lifting and maneuvering equipment during installations and troubleshooting.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide day‑to‑day support, maintenance, troubleshooting, and evaluation of conference room AV hardware and software</li><li>Assist end users with meeting scheduling, setup, and real‑time technical issues</li><li>Support Microsoft Teams Rooms and enterprise conferencing environments</li><li>Partner with senior AV staff to monitor and maintain the health of AV platforms and digital signage systems</li><li>Perform daily site walkthroughs to proactively identify and resolve system issues</li><li>Run system health reports and analyze trends to prevent future outages</li><li>Provide end‑user training to reduce recurring issues and improve adoption</li><li>Support meetings and events, including camera tracking and room configuration</li><li>Research and learn new AV technologies and production systems</li><li>Deliver both onsite and remote field support as needed</li></ul>
<p>Position Overview</p><p>We are seeking an experienced <strong>Network Analyst</strong> to support and maintain enterprise network infrastructure for a Houston‑based organization. This is an <strong>ongoing contract opportunity</strong> offering a <strong>hybrid work schedule</strong> (onsite and remote). The ideal candidate will have hands‑on experience with <strong>Cisco networking technologies</strong> and <strong>Palo Alto firewalls</strong>, with a strong preference for candidates who have supported <strong>oil and gas environments</strong>.</p><p>Responsibilities</p><ul><li>Design, implement, monitor, and troubleshoot enterprise network infrastructure</li><li>Configure, support, and maintain <strong>Cisco routers, switches, and wireless technologies</strong></li><li>Manage, configure, and troubleshoot <strong>Palo Alto firewalls</strong>, including security policies, VPNs, and threat prevention</li><li>Monitor network performance and ensure high availability, reliability, and security</li><li>Identify, diagnose, and resolve network issues in a timely manner</li><li>Support network upgrades, migrations, and technology refresh projects</li><li>Collaborate with security, infrastructure, and application teams to support business initiatives</li><li>Maintain accurate network documentation, diagrams, and configuration standards</li><li>Follow best practices for network security, compliance, and change management</li></ul><p><br></p>
<p>Senior Business Analyst (Digital Operations)</p><p>Location: Houston, TX</p><p>Work Arrangement: Hybrid – Minimum of 4 days per week onsite (Monday–Thursday)</p><p>Schedule: 8:00 AM – 5:00 PM (1st Shift)</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Senior Business Analyst with strong project management and Scrum Master capabilities to support a highly visible digital operations portfolio. This role focuses on delivering enterprise technology solutions that modernize operational workflows, support regulatory and environmental compliance, and integrate complex systems across large-scale operations.</p><p>The ideal candidate will lead end-to-end requirements development, cross-functional coordination, and delivery execution for multiple digital applications. Success in this role requires exceptional communication, superior documentation discipline, and the ability to anticipate and resolve functional and technical challenges within complex, integrated system environments.</p><p><br></p><p>Key Responsibilities</p><p>Business Analysis & Requirements Leadership</p><ul><li>Coordinate with business users, engineers, and technical teams to elicit, document, validate, and manage business and user requirements.</li><li>Develop detailed process flows, functional specifications, data flows, and use cases for complex system integration initiatives.</li><li>Create workflow diagrams, screen mockups, and cross-referenced documentation libraries.</li><li>Write clear acceptance criteria for user stories and defects; support test case reviews andQA validation activities.</li></ul><p>Project Management & Scrum Leadership</p><ul><li>Serve as a project lead driving planning, execution, and delivery across multiple workstreams.</li><li>Facilitate Agile ceremonies including standups, sprint planning, backlog refinement, and retrospectives.</li><li>Partner closely with product owners, developers, QA teams, and field stakeholders to ensure alignment and transparency.</li><li>Track issues, risks, and dependencies through resolution across internal teams and external vendors.</li><li>Lead user acceptance efforts and ensure operational readiness for production deployments.</li></ul><p>Cross-Functional & Technical Collaboration</p><ul><li>Act as a liaison between business, engineering, and technology teams supporting new system development and enhancements.</li><li>Support integrations involving operational technology, environmental compliance platforms, GIS, drone data, or industrial systems.</li><li>Conduct advanced business process analysis, needs assessments, and preliminary cost/benefit evaluations.</li></ul><p>Documentation & Communication Excellence</p><ul><li>Produce high-quality, structured documentation supporting requirements, workflows, training, and process change.</li><li>Communicate clearly and effectively with senior leaders, operational teams, and technical stakeholders.</li><li>Proactively identify gaps, risks, and stakeholder challenges before they impact delivery.</li></ul>