<p><strong>Tier 2 Deskside / Systems Technician</strong></p><p><strong>Location:</strong> Rockville, MD or Bluemont, VA (Onsite)</p><p><strong>Schedule:</strong> 24/7/365 Support Environment</p><p><strong>Clearance:</strong> Public Trust Security Clearance required (must be obtained prior to start)</p><p><strong>Duration: </strong>26 Week Contract, potential for extension</p><p><strong>Overview</strong></p><p>We are seeking a qualified, customer-focused Tier 2 Deskside/System Technician to provide 24/7/365 systems administration and deskside support across two primary sites: Rockville, MD and Mount Weather (Bluemont, VA). This role offers the opportunity to work in a fast-paced, diverse, and highly collaborative environment where career development is strongly supported.</p><p>You will gain valuable skills in time management, problem-solving, communication, and troubleshooting while supporting critical IT operations.</p><p>e<strong>Key Responsibilities</strong></p><p><strong>Deskside & Operational Support</strong></p><ul><li>Serve as a primary point of contact providing onsite 24/7 operational deskside engineering and break/fix support for desktop and laptop devices.</li><li>Conduct non-disruptive deskside support for deploying Windows 10 and Windows 11 configured hardware.</li><li>Utilize tools such as MS Office Suite, ServiceNow, and other deployment-related technologies.</li><li>Coordinate with Tier 3 teams for system changes and upgrades.</li><li>Provide onsite IT support during practice, mock, and real DR/COOP exercises.</li><li>Communicate effectively with end users and internal teams, providing timely updates and working efficiently under tight schedules.</li><li>Participate in occasional travel between Rockville, MD and Bluemont, VA locations.</li></ul><p><strong>Systems Support & Administration</strong></p><ul><li>Maintain and support a high-availability environment utilizing virtualization and redundancy best practices.</li><li>Provide technical guidance to Tier 2 and Tier 3 teams.</li><li>Perform system maintenance including software upgrades, backups, recovery, and file maintenance.</li><li>Review systems for critical updates weekly and during major security threats or operational exercises.</li><li>Provide on-call support for Production Operating Environment (POE) issues as needed.</li><li>Troubleshoot and resolve moderately complex hardware and software issues.</li><li>Log all work in ServiceNow ITSM, meeting time-to-resolution standards.</li><li>Escalate unclear issues to leadership when necessary.</li></ul><p><strong>Hardware Deployment & Asset Management</strong></p><ul><li>Configure and deploy mobile devices, laptops, thin clients, desktops, and related equipment; role includes lifting and moving equipment.</li><li>Manage procurement, deployment, support, and disposal of software and hardware assets.</li><li>Execute asset control tasks onsite and offsite.</li><li>Provide guided hands-on support for network or systems needs at customer headquarters.</li></ul>
<p>We are seeking a Data Governance & Data Quality Platform Engineer responsible for the technical administration, integration, and optimization of enterprise data governance and data quality tools such as Atlan and DQ Labs / Monte Carlo. This role ensures these platforms are scalable, secure, integrated across enterprise data ecosystems, and maintained for high availability and performance. The position also supports automation, data quality monitoring, and compliance reporting initiatives across the organization.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>1. Platform Engineering & Administration</p><ul><li>Configure and maintain Atlan for metadata management, lineage tracking, and governance workflows</li><li>Configure DQ Labs / data quality tools for data profiling, rule creation, and monitoring dashboards</li><li>Manage user roles, authentication, SSO, RBAC, and security settings across governance platforms</li></ul><p>2. Integration & Automation</p><ul><li>Develop and maintain integrations between data sources, databases, data lakes, and BI tools</li><li>Automate metadata ingestion and data quality checks using APIs, Python scripts, or ETL frameworks</li><li>Configure connectors for enterprise data and analytics platforms</li></ul><p>3. Performance, Scalability & Reliability</p><ul><li>Monitor system health and optimize performance across governance and data quality environments</li><li>Apply patches, updates, and troubleshoot technical issues as needed</li><li>Implement logging, alerting, and proactive monitoring across the platform ecosystem</li></ul><p>4. Technical Support & Issue Resolution</p><ul><li>Provide Tier 3 support for platform‑related issues</li><li>Debug integration failures and resolve configuration conflicts</li><li>Collaborate with vendors for advanced troubleshooting, feature requests, and roadmap alignment</li></ul><p>5. Security & Compliance</p><ul><li>Ensure platforms comply with security and data privacy standards (e.g., GDPR, CCPA)</li><li>Implement encryption, access controls, and audit logging</li><li>Support compliance reporting and risk assessments using platform governance features and data quality metrics</li></ul>
We are looking for a detail-oriented Administrative Coordinator to join our team on a contract basis in Houston, Texas. In this role, you will oversee the planning and execution of high-profile meetings and events, ensuring smooth operations and exceptional client experiences. This position is ideal for someone passionate about hospitality, organization, and delivering top-tier service in an environment that values attention to detail.<br><br>Responsibilities:<br>• Coordinate and manage high-profile meetings and events, including logistics, physical arrangements, and technical support.<br>• Consult with clients to assess event requirements such as space setup, catering, and audio/visual needs.<br>• Handle scheduling operations using client scheduling software to ensure optimal use of conference facilities.<br>• Collaborate with vendors, facilities teams, and service providers to ensure seamless event execution.<br>• Maintain meeting rooms and collaboration spaces in excellent condition, ready for immediate use.<br>• Provide outstanding hospitality services, welcoming guests and ensuring their needs are anticipated and met.<br>• Conduct daily site inspections to identify and address defects or safety concerns.<br>• Collect feedback from participants to enhance future event planning and execution.<br>• Support workspace functionality by working closely with engineering, facilities management, and project teams.<br>• Perform administrative tasks such as invoice submissions, work order processing, and reception coverage as needed.
