We are looking for a dedicated Service Desk Analyst to join our team in Houston, Texas. In this role, you will handle a variety of IT support tasks, ensuring seamless technology operations and delivering exceptional service to users. The ideal candidate will be proactive, detail-oriented, and adept at resolving technical issues efficiently.<br><br>Responsibilities:<br>• Monitor and manage onsite IT inventory, ensuring accurate tracking and reporting of issued equipment.<br>• Resolve customer-reported technical issues using ticket management systems, ensuring timely and effective resolutions.<br>• Administer mobile text messaging systems and oversee software lifecycle management for employees.<br>• Conduct testing and analysis of IT systems and software to evaluate performance and reliability.<br>• Implement and prioritize solutions for IT-related concerns, escalating complex issues to appropriate teams.<br>• Perform system installations, updates, and maintenance procedures to prevent service interruptions.<br>• Develop training manuals and user-friendly materials to guide end-users in navigating IT systems.<br>• Collaborate with internal teams to align IT services with organizational needs and goals.<br>• Stay updated on advancements in IT to recommend improvements and optimize performance.
<p>We’re looking for a <strong>Desktop Support Analyst</strong> to provide hands-on technical support to our end users and play a critical role in keeping our IT operations running smoothly. The Desktop Support Analyst is responsible for providing Tier 1 and Tier 2 technical support for hardware, software, and network issues. You’ll work closely with employees across departments to ensure their IT needs are met in a timely and professional manner. This is an ideal role for someone with strong troubleshooting skills, great communication, and a passion for helping others.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and peripherals (Windows/macOS environments)</li><li>Troubleshoot software and hardware issues, escalate when necessary</li><li>Set up and configure new user workstations, accounts, and access permissions</li><li>Maintain and update IT asset inventory and documentation</li><li>Support remote access tools, VPN connectivity, and video conferencing systems (Zoom, Teams)</li><li>Install and update approved software and patches</li><li>Assist with onboarding and offboarding of employees</li><li>Respond to and resolve helpdesk tickets in a timely manner using a ticketing system (e.g., ServiceNow, Jira, Zendesk)</li><li>Collaborate with system and network administrators on larger issues and projects</li><li>Maintain a high level of customer service and professionalism in all interactions</li></ul>
<p><strong>Primary Duties:</strong></p><ul><li>Serve as the initial point of contact for internal technical support, addressing issues via phone, email, or in person.</li><li>Diagnose and resolve problems related to computers, mobile devices, printers, and commonly used software.</li><li>Log all support interactions and resolutions in the IT service management system.</li><li>Forward more complex or unresolved issues to senior IT staff or external vendors when necessary.</li><li>Assist with employee onboarding and offboarding by setting up user accounts and preparing IT equipment.</li><li>Track and manage IT hardware and software inventory, ensuring compliance with company standards.</li><li>Provide assistance to remote employees and field staff with connectivity and access challenges.</li></ul><p><br></p>
<p><strong>Project Overview:</strong></p><p>This project supports a strategic initiative to modernize enterprise telephony infrastructure by replacing legacy analog phone lines with a scalable, secure, and cost-effective digital VOIP solution. The VOIP Analyst will work closely with network engineers, telecom vendors, and project managers to ensure seamless migration, minimal disruption, and optimal configuration of the new system.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><u>Assessment & Planning</u></p><p>-Audit existing analog lines and associated hardware (fax machines, alarms, elevators, etc.)</p><p>-Collaborate with stakeholders to define migration scope, timelines, and risk mitigation strategies</p><p><u>Implementation & Configuration</u></p><p> -Configure VOIP endpoints, SIP trunks, and call routing policies</p><p> -Support deployment of IP-enabled devices and softphones</p><p> -Ensure QoS (Quality of Service) and bandwidth requirements are met</p><p><u>Testing & Troubleshooting</u></p><p> -Conduct pre- and post-migration testing to validate call quality and functionality</p><p> -Resolve issues related to latency, jitter, dropped calls, or device compatibility</p><p><u>Documentation & Training</u></p><p>-Maintain detailed records of line replacements, configurations, and network changes</p><p> -Provide training and support to end-users and help desk teams</p><p><br></p><p><br></p>
<p>Follow Shad on LinkedIn at #chalkboardtalk for videos on his open roles! Shad and his team at Robert Half is recruiting for a West Houston Client that is looking for a motivated Financial Analyst to join our Petrochemicals team in Houston, Texas. This role offers an exciting opportunity to analyze financial data, develop forecasts, and contribute to strategic decision-making in the energy and natural resources sector. The ideal candidate will bring strong analytical skills and proficiency with tools like SAP and Power BI to support the team’s financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage budgets and forecasts to ensure accurate financial planning.</p><p>• Analyze financial data and provide actionable insights to support strategic decisions.</p><p>• Utilize SAP to manage financial transactions and reporting effectively.</p><p>• Develop and maintain dashboards and reports using Microsoft Power BI.</p><p>• Collaborate with cross-functional teams to streamline financial processes and improve efficiency.</p><p>• Monitor financial performance and identify trends or areas for improvement.</p><p>• Assist with monthly and quarterly financial reporting requirements.</p><p>• Ensure compliance with company policies and regulatory standards in financial operations.</p><p>• Support ad-hoc financial analysis and special projects as needed.</p><p><br></p><p>Company's compensation make up is base salary, bonus potential and benefits.</p><p class="MsoNormal">For confidential consideration for this opportunity please<br>e-mail Shad at [email protected] with your Microsoft Word Resume with in Financial Analyst<br>the subject line.</p>
<p>We are offering an exciting opportunity to join a Global Middle Office team located in Houston, Texas. This role will primarily focus on physical Power and Gas commodity trading. It will involve processing and reconciling trades, preparing daily reports, and liaising with various stakeholders. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Prepare daily Profit & Loss and position reports for multiple businesses, specifically within the North American physical and financial Power & Gas markets.</p><p>• Perform daily reconciliations of trades and positions to maintain data accuracy.</p><p>• Act as a key liaison between the trading desks, ISOs, and FCMs, facilitating smooth operations.</p><p>• Manage static data setups for internal systems, including products and prices.</p><p>• Reconcile exchange and index curves against 3rd party systems to our internal ones to ensure consistency.</p><p>• Comment daily on P& L movements, explaining and critiquing major positions and risks taken by the desk.</p><p>• Liaise with various stakeholders, including market risk, ALM, operations, finance, IT, and business managers.</p><p>• Proactively participate in internal projects to enhance processes and controls.</p><p>• Ensure that processes are continually reviewed and improved, risks are managed, and results meet expectations.</p><p>• Price Futures, Options, and Physical Power & Gas products, maintaining a thorough understanding of market dynamics</p>
<p>Follow Shad on LinkedIn at #CHALKBOARDTALK and watch his videos on his open roles. Shad and his team at Robert Half is working with a West Houston Energy Client is looking for a Financial analyst. This newly created role will support supply, inventory and marketing. Role will work with various areas of the business to provide high quality advice on financial impacts through exceptional analytical and financial modeling skills. A snapshot of role will be Planning & forecasting and responsible for tracking company’s financial performance against a plan, analyzing business performance and market conditions to create forecasts, and help senior management make tactical and strategic decisions by providing periodic reports. Company's compensation make up is base salary, bonus potential and benefits and a hybrid work model. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with in the subject line.</p>
<p>Remote Role Remote Role Remote Role! Now that I have your attention follow Shad's Video format on #chalkboardtalk on LinkedIn. Shad and his team at Robert Half is working with an Oil Field Service Client that caters to the upstream industry. This company is looking for 2 Senior Financial Reporting Analyst that is ready to leave public accounting behind and be with a support company and culture that will allow the flexibility of Remote work schedule candidate must live Houston area and come to office for meetings. Candidate must have a Bachelor’s Degree, 3 plus year’s public accounting experience with SEC clients, CPA a plus and can demonstrate why they will be successful in a remote platform. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with “Senior Financial Reporting Analyst 04130-0013050884” in the subject line.</p>
<p>Follow Shad's Video format on #chalkboardtalk on LinkedIn for his video’s on his open roles. Shad and his team at Robert Half is recruiting for a Oil and Gas Client that is looking for a candidate out that understands ASC 815. This Staff Role will be great for a candidate looking to make a move out of public accounting and ready to be part of a dynamic leadership team. This role requires public accounting experience, 2 plus year’s of experience working with clients that have complex ASC 815 Derivatives. Company supports a hybrid work model. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Financial Accounting Analyst ASC 815 in the subject line.</p>
<p><strong>About the Role:</strong></p><p> We are seeking a <strong>Desktop Support Technician</strong> with 3+ years of hands-on IT support experience to join our team on a contract basis. This role is fully onsite in Houston and requires a strong background in supporting Microsoft 365, Intune, and end-user hardware and peripherals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide onsite technical support for desktops, laptops, printers, mobile devices, and other peripherals.</li><li>Troubleshoot and resolve issues related to Microsoft 365 applications and services (Outlook, Teams, SharePoint, OneDrive, etc.).</li><li>Support and manage endpoints through Intune, including device enrollment, configuration, and compliance policies.</li><li>Maintain and upgrade end-user hardware, ensuring minimal downtime and optimal performance.</li><li>Document issues, solutions, and user support requests in ticketing systems.</li><li>Collaborate with IT team members to escalate and resolve complex issues.</li></ul>
<p>Robert Half is partnering with a dynamic company in Waller to find an<strong> IT Support Specialist.</strong> This role has excellent growth potential, including international exposure and partial remote flexibility after onboarding and a successful performance review.</p><p><br></p><p><strong>Responsibilities Include:</strong></p><ul><li>Deliver <strong>Level 1 & Level 2 IT Support</strong>, addressing issues via hotline, ticketing systems (SuccessFactors), and email.</li><li>Provide hands-on assistance for hardware and software installations, upgrades, and troubleshooting.</li><li>Facilitate smooth <strong>onboarding</strong> for new hires, setting up user accounts, installing necessary packages, and configuring access rights.</li><li>Manage Active Directory and Exchange tasks, including user account creation and mailbox management.</li><li>Act as an IT generalist, addressing various user-facing technical needs and troubleshooting network, email, desktop, and peripheral device issues.</li><li>Collaborate on global IT projects, working closely with internal teams across departments.</li><li>Ensure hardware is properly set up, including computers, monitors, printers, and cabling needs.</li><li>Uphold IT compliance by maintaining asset tracking, updating documentation, and adhering to company policies and procedures.</li><li>Drive system security by consistently managing antivirus, encryption, and OS updates.</li><li>Partner with backend and application engineers to streamline end-user support solutions.</li></ul><p><br></p>
<p>As we continue to scale, we are seeking a strategic and visionary <strong>Chief Information Officer (CIO)</strong> to lead our enterprise-wide technology strategy and digital transformation initiatives. The CIO will serve as a key member of the executive leadership team and will be responsible for driving the overall IT strategy, infrastructure, cybersecurity, and digital innovation across the organization. This individual will align technology with business goals, foster a culture of continuous improvement, and ensure IT systems and teams support organizational growth and resilience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute a comprehensive IT strategy aligned with business goals and future growth</li><li>Oversee all aspects of IT operations, including infrastructure, enterprise applications, cybersecurity, support, and compliance</li><li>Lead digital transformation initiatives to modernize platforms and improve customer and employee experiences</li><li>Evaluate and implement emerging technologies to maintain competitive advantage</li><li>Build and lead a high-performing IT leadership team and foster cross-functional collaboration</li><li>Establish IT governance, risk management, and compliance frameworks (e.g., SOX, HIPAA, NIST)</li><li>Manage the IT budget, vendor relationships, and technology investments to deliver ROI</li><li>Drive enterprise data strategy, business intelligence, and analytics capabilities</li><li>Serve as the primary liaison between IT and other business units</li><li>Ensure robust disaster recovery, business continuity, and cybersecurity protocols are in place</li></ul>
<p>Overview Hands-</p><p>on IT leader with deep technical expertise in Microsoft Azure, Microsoft 365, and enterprise infrastructure. Experienced in leading IT operations teams, balancing tactical execution with strong leadership and communication. Brings oil & gas industry context, ensuring reliable support across offices and remote field operations. </p><p>Core Technical Skills </p><p>• Microsoft Azure: VMs, storage, networking, hybrid cloud, AD Connect. </p><p>• Microsoft 365: Exchange Online, Teams, SharePoint, OneDrive, Azure AD. • Infrastructure: Windows Server, Active Directory, VMware/Hyper-V, SAN/NAS, backup & disaster recovery.</p><p> • Networking: LAN/WAN, VPNs, firewalls, routers/switches, VoIP, field connectivity. </p><p>• Endpoint Management: Intune/SCCM, patching, imaging, inventory lifecycle. </p><p>• Cybersecurity: Identity & access, endpoint protection, incident response, compliance controls</p>
We are looking for an experienced Director of Finance to lead financial planning and analysis for a global oil and gas equipment organization. This pivotal role involves driving strategic initiatives, enhancing financial performance, and ensuring compliance across international operations. The ideal candidate will bring strong leadership skills and a proven track record in cost accounting and FP& A within a manufacturing environment.<br><br>Responsibilities:<br>• Lead and mentor a global team of financial professionals, including project accountants, cost accountants, and analysts.<br>• Oversee financial planning and analysis processes, including budgeting, forecasting, and performance reporting for long-term projects and diverse revenue streams.<br>• Present financial insights and recommendations to senior leadership while ensuring clarity and actionable outcomes.<br>• Collaborate with regional and operational teams to develop annual plans, update forecasts, and evaluate profitability by product line and geography.<br>• Manage project accounting for percentage-of-completion contracts, ensuring accurate revenue recognition and adherence to financial controls.<br>• Conduct data-driven analytics and scenario modeling to identify opportunities for cost savings and operational improvements.<br>• Support internal and external audits, ensuring compliance with established financial policies and regulations.<br>• Enhance the accuracy, timeliness, and transparency of financial reporting processes.<br>• Implement improvements in forecasting, project tracking, and performance measurement tools and methodologies.<br>• Provide financial leadership and insights on cross-functional strategic initiatives.
We are looking for a skilled Business Intelligence Director to lead data-driven strategies and insights for our organization. This is a Contract position based in Houston, Texas, where you will oversee the development and implementation of BI solutions to support business decision-making. The ideal candidate will possess a strong technical background and a proven ability to manage diverse analytics tools and methodologies.<br><br>Responsibilities:<br>• Lead the design and implementation of business intelligence solutions to support organizational goals.<br>• Analyze complex data sets to identify trends, patterns, and actionable insights.<br>• Oversee the integration and optimization of tools such as Atlassian Jira, BusinessObjects, and Cognos BI.<br>• Develop and maintain advanced data visualizations and dashboards to support decision-making.<br>• Collaborate with cross-functional teams to define analytics requirements and deliver tailored solutions.<br>• Utilize Maps API and other technologies to enhance location-based data analysis.<br>• Conduct A/B testing to evaluate the effectiveness of business strategies and solutions.<br>• Provide ad hoc reporting to meet the dynamic needs of stakeholders.<br>• Foster a culture of analytics and data-driven decision-making across the organization.<br>• Ensure adherence to Agile Scrum methodologies in project execution.
