<p>We are seeking a skilled Service Desk Tier 2 Analyst to join our IT team supporting a dynamic oil and gas environment. This role is responsible for providing advanced technical support, troubleshooting complex issues, and ensuring seamless IT operations across the organization. You will act as an escalation point for Tier 1 support and collaborate with infrastructure and application teams to resolve incidents efficiently.</p><ul><li>Serve as the second-level escalation point for technical issues related to hardware, software, and network connectivity.</li><li>Diagnose and resolve complex incidents within agreed SLAs.</li><li>Support enterprise applications, including ERP systems and industry-specific software.</li><li>Perform root cause analysis and document solutions for knowledge base improvement.</li><li>Collaborate with Tier 3 teams for advanced troubleshooting and project support.</li><li>Maintain compliance with IT security policies and industry regulations.</li><li>Provide remote and on-site support for field operations and corporate offices.</li></ul>
<p><strong>Project Overview:</strong></p><p>This project supports a strategic initiative to modernize enterprise telephony infrastructure by replacing legacy analog phone lines with a scalable, secure, and cost-effective digital VOIP solution. The VOIP Analyst will work closely with network engineers, telecom vendors, and project managers to ensure seamless migration, minimal disruption, and optimal configuration of the new system.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><u>Assessment & Planning</u></p><p>-Audit existing analog lines and associated hardware (fax machines, alarms, elevators, etc.)</p><p>-Collaborate with stakeholders to define migration scope, timelines, and risk mitigation strategies</p><p><u>Implementation & Configuration</u></p><p> -Configure VOIP endpoints, SIP trunks, and call routing policies</p><p> -Support deployment of IP-enabled devices and softphones</p><p> -Ensure QoS (Quality of Service) and bandwidth requirements are met</p><p><u>Testing & Troubleshooting</u></p><p> -Conduct pre- and post-migration testing to validate call quality and functionality</p><p> -Resolve issues related to latency, jitter, dropped calls, or device compatibility</p><p><u>Documentation & Training</u></p><p>-Maintain detailed records of line replacements, configurations, and network changes</p><p> -Provide training and support to end-users and help desk teams</p><p><br></p><p><br></p>
<p>We are offering an exciting opportunity to join a Global Middle Office team located in Houston, Texas. This role will primarily focus on physical Power and Gas commodity trading. It will involve processing and reconciling trades, preparing daily reports, and liaising with various stakeholders. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Prepare daily Profit & Loss and position reports for multiple businesses, specifically within the North American physical and financial Power & Gas markets.</p><p>• Perform daily reconciliations of trades and positions to maintain data accuracy.</p><p>• Act as a key liaison between the trading desks, ISOs, and FCMs, facilitating smooth operations.</p><p>• Manage static data setups for internal systems, including products and prices.</p><p>• Reconcile exchange and index curves against 3rd party systems to our internal ones to ensure consistency.</p><p>• Comment daily on P& L movements, explaining and critiquing major positions and risks taken by the desk.</p><p>• Liaise with various stakeholders, including market risk, ALM, operations, finance, IT, and business managers.</p><p>• Proactively participate in internal projects to enhance processes and controls.</p><p>• Ensure that processes are continually reviewed and improved, risks are managed, and results meet expectations.</p><p>• Price Futures, Options, and Physical Power & Gas products, maintaining a thorough understanding of market dynamics</p>
<p>Follow Shad on LinkedIn at #CHALKBOARDTALK and watch his videos on his open roles. Shad and his team at Robert Half is working with a West Houston Energy Client is looking for a Financial analyst. This newly created role will support supply, inventory and marketing. Role will work with various areas of the business to provide high quality advice on financial impacts through exceptional analytical and financial modeling skills. A snapshot of role will be Planning & forecasting and responsible for tracking company’s financial performance against a plan, analyzing business performance and market conditions to create forecasts, and help senior management make tactical and strategic decisions by providing periodic reports. Company's compensation make up is base salary, bonus potential and benefits and a hybrid work model. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with in the subject line.</p>
<p>Remote Role Remote Role Remote Role! Now that I have your attention follow Shad's Video format on #chalkboardtalk on LinkedIn. Shad and his team at Robert Half is working with an Oil Field Service Client that caters to the upstream industry. This company is looking for 2 Senior Financial Reporting Analyst that is ready to leave public accounting behind and be with a support company and culture that will allow the flexibility of Remote work schedule candidate must live Houston area and come to office for meetings. Candidate must have a Bachelor’s Degree, 3 plus year’s public accounting experience with SEC clients, CPA a plus and can demonstrate why they will be successful in a remote platform. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with “Senior Financial Reporting Analyst 04130-0013050884” in the subject line.</p>
We are looking for an experienced Director of Finance to lead financial planning and analysis for a global oil and gas equipment organization. This pivotal role involves driving strategic initiatives, enhancing financial performance, and ensuring compliance across international operations. The ideal candidate will bring strong leadership skills and a proven track record in cost accounting and FP& A within a manufacturing environment.<br><br>Responsibilities:<br>• Lead and mentor a global team of financial professionals, including project accountants, cost accountants, and analysts.<br>• Oversee financial planning and analysis processes, including budgeting, forecasting, and performance reporting for long-term projects and diverse revenue streams.<br>• Present financial insights and recommendations to senior leadership while ensuring clarity and actionable outcomes.<br>• Collaborate with regional and operational teams to develop annual plans, update forecasts, and evaluate profitability by product line and geography.<br>• Manage project accounting for percentage-of-completion contracts, ensuring accurate revenue recognition and adherence to financial controls.<br>• Conduct data-driven analytics and scenario modeling to identify opportunities for cost savings and operational improvements.<br>• Support internal and external audits, ensuring compliance with established financial policies and regulations.<br>• Enhance the accuracy, timeliness, and transparency of financial reporting processes.<br>• Implement improvements in forecasting, project tracking, and performance measurement tools and methodologies.<br>• Provide financial leadership and insights on cross-functional strategic initiatives.
