We are looking for an experienced Controller to oversee financial operations and ensure the accuracy of accounting records. This role is ideal for a detail-oriented individual with strong leadership skills and a deep understanding of financial management. Based in Houston, Texas, this position offers an opportunity to contribute to the strategic direction of the organization.<br><br>Responsibilities:<br>• Manage the month-end close process to ensure accurate and timely financial reporting.<br>• Prepare comprehensive financial statements in compliance with regulatory standards.<br>• Oversee document control processes, including scanning and compiling documentation for record-keeping purposes.<br>• Implement and maintain accounting procedures to improve operational efficiency.<br>• Monitor and analyze financial data to support decision-making and business strategy.<br>• Ensure compliance with all applicable financial regulations and laws.<br>• Utilize Yardi software to manage and streamline accounting processes.<br>• Collaborate with cross-functional teams to align financial goals with organizational objectives.<br>• Provide leadership and guidance to the accounting team, fostering growth and development.
<p>We are looking for a skilled and dedicated Customer Service Representative to join our team in Houston, Texas. In this long-term contract role, you will play a key part in supporting logistics operations and ensuring the highest level of customer satisfaction. If you excel in managing processes, coordinating resources, and fostering positive relationships, this opportunity is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, resolving complaints, and maintaining client satisfaction.</p><p>• Coordinate logistics processes, ensuring smooth communication between suppliers, customers, and internal teams.</p><p>• Oversee billing functions and revenue accounting tasks to guarantee accuracy and compliance.</p><p>• Conduct research to identify solutions and improve business operations.</p><p>• Train and onboard new team members, ensuring they are well-versed in company policies and procedures.</p><p>• Manage claim administration and risk management activities to minimize disruptions.</p><p>• Collaborate with business units to align operations with organizational goals.</p><p>• Handle public relations efforts to enhance the company’s reputation and client relationships.</p><p>• Monitor and evaluate staffing needs, ensuring adequate resources are available to meet demands.</p><p>• Support commission and expense account functions to maintain financial efficiency.</p>
<p>We are looking for an experienced Customer Service Representative to join our team in Houston, TX. This long-term contract position requires a detail-oriented individual with strong communication and organizational skills to manage a variety of customer-focused tasks and logistics operations. The ideal candidate will have extensive experience in customer service and be committed to delivering high-quality support that drives satisfaction and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer support through effective communication and problem-solving.</p><p>• Manage and coordinate logistics operations to ensure smooth processes and timely resolutions.</p><p>• Address customer inquiries and complaints while maintaining a positive and detail-oriented demeanor.</p><p>• Collaborate with internal teams to streamline procedures and enhance customer satisfaction.</p><p>• Conduct research to resolve issues related to billing, claims, and revenue accounting.</p><p>• Oversee hiring and onboarding processes for new team members, ensuring adherence to company policies.</p><p>• Monitor customer feedback and implement strategies to improve service and public relations.</p><p>• Utilize CRM tools to track and manage customer interactions and maintain accurate records.</p><p>• Coordinate with suppliers and business units to optimize workflows and address concerns.</p><p>• Handle risk management and expense account procedures in compliance with company standards.</p>
We are looking for a bilingual Receptionist to join our team on a long-term contract basis in Houston, Texas. This role is ideal for someone who is detail oriented, thrives in a fast-paced environment, excels in customer service, and is organized in handling both reception and mail clerk duties. The position offers an opportunity to engage with clients, manage incoming communications, and contribute to the operational efficiency of the office.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a welcoming and detail oriented environment.<br>• Manage incoming phone calls using a multi-line phone system, addressing inquiries and directing calls appropriately.<br>• Handle deliveries and process incoming mail with accuracy and efficiency.<br>• Answer customer questions and provide guidance on various topics, maintaining a high level of service.<br>• Provide coverage for the mail clerk during lunch breaks, ensuring seamless operations.<br>• Sort and organize mail, including electronic processing of payments such as cash and checks for tax assessments.<br>• Monitor and manage office inventory to ensure supplies are available as needed.<br>• Support administrative functions to maintain smooth office operations.
We are looking for a detail-oriented and customer-focused Receptionist to join our team in Houston, Texas. In this long-term contract position, you will play a vital role in ensuring smooth daily operations by managing front desk responsibilities, handling mail, and providing excellent service to clients. This role requires strong multitasking abilities and a commitment to maintaining an attentive and welcoming office environment.<br><br>Responsibilities:<br>• Greet visitors and clients with a friendly and attentive demeanor, ensuring a positive experience.<br>• Manage a multi-line phone system, answering inbound calls and directing them appropriately.<br>• Provide accurate information to callers and address inquiries effectively.<br>• Handle mail operations, including receiving deliveries, sorting mail, and covering mail clerk duties during breaks.<br>• Process financial transactions such as cash and checks electronically for tax assessments.<br>• Maintain office inventory, ensuring supplies are adequately stocked and organized.<br>• Assist with customer service tasks, ensuring client needs are met promptly and efficiently.<br>• Collaborate with team members to ensure smooth workflow and communication.<br>• Uphold the security and confidentiality of sensitive office and client information.
We are looking for a dedicated Customer Experience Specialist to join our team in Houston, Texas. In this role, you will be responsible for ensuring exceptional service delivery and fostering strong relationships with clients. You will collaborate across departments to address customer needs and provide tailored solutions. This is a long-term contract position offering an exciting opportunity to contribute to client satisfaction and operational excellence.<br><br>Responsibilities:<br>• Educate clients on company policies, processes, and online services to ensure seamless navigation and understanding.<br>• Respond promptly to inquiries regarding coverage, billing, underwriting, and other aspects of benefit plans.<br>• Collaborate with internal teams specializing in billing, claims, and underwriting to resolve client issues efficiently.<br>• Maintain comprehensive knowledge of service activities to provide accurate and detailed updates to clients.<br>• Identify and address internal process or technology issues impacting customer satisfaction, proposing and implementing solutions.<br>• Participate in organizational projects and committees aimed at enhancing service efficiency and knowledge sharing.<br>• Ensure accurate data entry for new producer setups in internal systems to facilitate smooth onboarding.<br>• Represent the company professionally while building and maintaining strong relationships with clients.<br>• Assist in the planning and prioritization of customer queries to uphold responsiveness commitments.
<p>Our client is seeking a professional and polished <strong>Receptionist</strong> to join their team immediately. This is a highly visible, front-facing role serving as the ambassador of the office. The ideal candidate will deliver a high-touch, VIP-level experience for visitors and executives while supporting daily office operations, meetings, and facilities needs.</p><p>This is a temp-to-hire opportunity with long-term potential. The schedule is fully in-office, Monday through Friday, 8:30 AM – 5:30 PM.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and assist visitors, clients, and vendors; manage lobby traffic and incoming calls</li><li>Coordinate meeting logistics, conference room scheduling, and event support</li><li>Partner with IT to ensure conference room AV readiness</li><li>Sort and distribute mail; manage outgoing shipments and courier requests</li><li>Maintain office, kitchen, and conference room supplies and cleanliness</li><li>Perform light facilities support (stocking supplies, unloading dishwasher, general tidiness)</li><li>Coordinate daily employee lunches and assist with internal engagement events</li><li>Provide general administrative support and assist with ad hoc projects</li></ul><p><br></p>
