<p><strong>Summary</strong></p><p>We are seeking a <strong>Monitoring and Incident Response Team Member (MIRT)</strong> to support a 24/7/365 operation monitoring network and infrastructure performance and managing incident communications. This role serves as the primary escalation point for service outages or degradations and works closely with government management to coordinate troubleshooting and stakeholder communications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle Tier 1/2 Service Desk escalations via tickets, phone, or Teams.</li><li>Follow up on outstanding requests and ensure timely resolution.</li><li>Monitor network and services continuously and respond to incidents.</li><li>Coordinate troubleshooting efforts with Network Managers, Engineers, and Service Providers.</li><li>Manage conference bridges for incident resolution and provide after-action reports.</li><li>Close tickets upon resolution and ensure proper documentation.</li><li>Develop and maintain SOPs and other operational documentation.</li><li>Support network devices and assist with incident management processes.</li></ul>
<p>We are seeking a skilled Service Desk Analyst to support our workforce by providing technical support, managing tickets, and safeguarding our IT environment. The ideal candidate will have hands-on experience with network basics, end-user support, and general cybersecurity awareness.</p><ul><li>Serve as the first point of contact for employees needing technical support via phone, email, chat, or in person.</li><li>Troubleshoot and resolve issues with desktops/laptops, operating systems (Windows/Mac), VPNs, network connectivity, printers, and typical enterprise applications (e.g. Microsoft 365, collaboration tools).</li><li>Manage user account setup/termination, access permissions, and password resets (e.g. Active Directory, identity management).</li><li>Log and track issues in ticketing systems (e.g. Service Desk tools, help-desk software), prioritize and escalate complex problems to higher-level IT or network/cybersecurity teams.</li><li>Perform basic network diagnostics and assist in network-related issues (connectivity, VPN, remote access).</li><li>Maintain hardware inventory, assist with device provisioning, and ensure compliance with company security and support policies.</li><li>Provide excellent customer service to end-users and ensure timely resolution of support tickets.</li><li>Help document support procedures, maintain a knowledge base, and contribute to continuous improvement of support processes.</li></ul>
<p>We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the first point of contact for employees seeking technical assistance. You will troubleshoot issues, resolve incidents, escalate problems as needed, and help maintain a reliable, efficient, and user-friendly technology environment.</p><ul><li>Provide first-level support for hardware, software, network, and account-related issues via phone, email, chat, and ticketing system.</li><li>Troubleshoot and resolve issues related to Windows/Mac operating systems, Microsoft 365, VPN, printers, and standard business applications.</li><li>Create, update, and manage support tickets to ensure timely resolution and excellent customer service.</li><li>Escalate complex issues to Tier 2/3 teams when necessary, providing clear documentation of troubleshooting steps.</li><li>Onboard and offboard users by setting up accounts, configuring devices, and ensuring proper access permissions.</li><li>Maintain hardware inventory and assist with device deployments and updates.</li><li>Follow established procedures, knowledge base articles, and SLAs to ensure consistent support.</li><li>Contribute to process improvements, documentation updates, and user training initiatives.</li></ul>
<p>We are looking for a versatile IT Generalist who is comfortable working across desktop support, systems administration, and network troubleshooting. This is a hands-on, broad technical role ideal for someone who enjoys variety, can adapt quickly, and has strong problem-solving skills. You will support day-to-day IT operations, maintain infrastructure, and play a key role in ensuring all systems remain secure, stable, and efficient.</p><ul><li>Provide Tier 1–3 support for Windows/Mac endpoints, hardware, applications, and peripherals</li><li>Troubleshoot software issues, performance problems, and device connectivity</li><li>Support Microsoft 365, VPN, printers, VoIP, collaboration tools, etc.</li><li>Assist with managing servers (Windows/Linux), virtual environments, backups, and patching</li><li>Maintain Active Directory user accounts, groups, and permissions</li><li>Support cloud platforms such as Azure, AWS, or other hosted systems</li><li>Help with system monitoring, performance tuning, and routine maintenance</li><li>Troubleshoot basic network issues (DNS, DHCP, VLANs, routing, Wi-Fi, firewalls)</li><li>Manage and monitor switches, routers, and access points</li><li>Work with senior engineers on network upgrades and configuration changes</li><li>Assist with IT projects, deployments, and new technology rollouts</li><li>Maintain documentation for systems, policies, and procedures</li><li>Ensure compliance with IT standards and security requirements</li><li>Support asset management and procurement tasks</li></ul>
<p>Growing company is expanding and adding a Real Estate Analyst to their growing team. In this role, you will play a critical part in driving financial planning, analysis, and strategy to support key business operations. The ideal candidate will possess strong analytical skills, a deep understanding of financial systems, and the ability to translate complex data into actionable insights.</p><p><br></p><p>This position will make a strategic impact and offers upward mobility as the company continues to meet its growth plans.</p><p><br></p><p>Responsibilities:</p><ul><li>Support procurement and insights departments to lead the development and maintenance of departmental KPIs and dashboards.</li><li> Develop and maintain operational and financial models to provide forward-looking financial and operational business impacts.</li><li> Provide weekly updates of reports to different functional groups and help track KPIs and progress of initiatives.</li><li> Conduct ad-hoc analyses to support the senior leadership team and various departments with business needs.</li><li> Assist in the development and implementation of best practices and procedures.</li><li> Attend team meetings, phone conferences, and training as needed or required.</li><li> Perform other duties and responsibilities as assigned.</li></ul><p><br></p><p>For confidential consideration, submit your resume to [email protected]</p>
We are looking for a skilled Programmer Analyst to join our team in Houston, Texas. In this long-term contract role, you will play a key part in designing, developing, and maintaining software solutions that support critical business operations. This position requires strong technical expertise and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Develop and maintain software applications using Microsoft SQL Server, React, and Redux.<br>• Design and implement REST APIs to ensure seamless integration and communication between systems.<br>• Collaborate with team members to analyze business requirements and translate them into technical solutions.<br>• Optimize database performance and manage NoSQL databases such as MongoDB.<br>• Troubleshoot and resolve software issues to ensure system reliability.<br>• Perform system testing and validation to guarantee high-quality deliverables.<br>• Provide technical documentation and training to end-users as needed.<br>• Stay updated with emerging technologies and apply them to improve existing systems.<br>• Collaborate closely with stakeholders to deliver solutions aligned with business goals.
<p>We are looking for an experienced <strong>Lead SEC Analyst</strong> to join our team in <strong>Houston, Texas</strong>. This role involves overseeing the preparation and review of financial statements and disclosures for public registrants while ensuring compliance with U.S. GAAP and SEC regulations. The ideal candidate will have strong technical accounting expertise, exceptional attention to detail, and the ability to collaborate across teams to meet reporting requirements.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and review financial statements, including cash flow statements and related disclosures, in compliance with U.S. GAAP and SEC regulations.</p><p>• Collaborate with various business units to gather necessary information for internal and external financial reporting.</p><p>• Examine workpapers prepared by team members to ensure accuracy and adherence to reporting standards.</p><p>• Conduct technical accounting research and partner with the Accounting Research team to implement new accounting pronouncements.</p><p>• Develop and maintain quarterly and annual disclosure checklists to ensure compliance with required reporting standards.</p><p>• Review and analyze SEC filing data within Workiva for assigned filing areas.</p><p>• Serve as a liaison with external auditors, providing necessary documentation and support during audits.</p><p>• Contribute to special projects and ad hoc assignments as needed.</p>
We are looking for a skilled Business Analyst to join our team in Houston, Texas. In this long-term contract position, you will play a key role in bridging business needs with technical solutions, ensuring seamless collaboration between stakeholders, software engineers, and external system providers. The ideal candidate will excel in analyzing requirements, delivering high-quality solutions, and supporting business processes while contributing to system and workflow improvements.<br><br>Responsibilities:<br>• Collaborate with business stakeholders to gather, draft, and validate business and functional requirements.<br>• Work with technical teams to design solutions that align with business objectives and IT strategies.<br>• Configure systems for business readiness, including workflows, templates, and setups.<br>• Partner with external vendors to coordinate core development efforts and ensure project deliverables.<br>• Create and execute test plans to ensure compliance with specifications and quality standards.<br>• Identify opportunities for business process enhancements and propose value-adding solutions.<br>• Provide user support, troubleshoot issues, and manage incidents effectively.<br>• Develop project plans and assist in implementing change initiatives to meet business goals.<br>• Manage a backlog of change requests and oversee their timely delivery.<br>• Document knowledge, train users, and share expertise within the organization.
<p>We are offering an exciting opportunity for a Senior Revenue Accounting Analyst in Houston. The ideal candidates must have in-depth knowledge of GAAP including expertise in ASC 985-606. Looking for someone that is high-energy, hands-on and someone that can work independently. </p><p>Responsibilities: </p><ul><li>Collaborate with Legal, Sales, Sales Operations, AR in structuring and reviewing revenue contracts providing sound technical accounting guidance</li><li>In charge of the Order Management cycle by setting up contracts in the Revenue Module in the ERP system</li><li>Read and interpret detailed contracts to ensure adherence to company policies and resolve any revenue issues</li><li>Prepare journal entries, reconciliations, and other control activities</li><li>Perform analysis for financial metrics including ARR, Backlog and RPO disclosure</li><li>Maintain control documentation for revenue related processes and key controls in compliance with Sarbanes Oxley</li><li>Research accounting guidance and facilitate technical accounting memos that analyze and conclude on accounting issues and its impact on company financials. Analyze and interpret accounting standards to support new business requirements</li><li>Identify and implement accounting system improvements in the Revenue area</li><li>Collaborate with operations management and IT for process improvements</li></ul><p> </p><p>Must have a degree in Accounting or Finance and 3+ years’ experience of relevant revenue accounting experience. CPA license is highly preferred and at least 2 years of public company revenue recognition experience. </p><p> </p><p>This is an outstanding opportunity to join a company that is experiencing high growth! </p>
