We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Rosharon, Texas, 77583, United States. In this role, you will handle customer interactions, coordinate schedules, and support operational processes within the service industry. This position offers a long-term contract employment opportunity.<br><br>Responsibilities <br>• Respond to inbound calls efficiently, ensuring customer inquiries are addressed <br>• Coordinate and manage scheduling for technicians based on service needs <br>• Engage in proactive outreach by making outbound sales calls to prospective clients <br>• Retain customers by providing detailed information on products and services <br>• Update and maintain customer records with accuracy using data entry systems <br>• Manage email correspondence to address customer concerns and provide timely follow-ups <br>• Utilize Microsoft Excel and Word for documentation and reporting tasks <br>• Schedule appointments and ensure timely follow-through with customers <br>• Handle order entry processes to ensure service requests are accurately logged <br>• Maintain high standards of customer service during both inbound and outbound communications
<p>We are looking for a dedicated and healthcare bilingual Customer Service Representative to join our team on a long-term contract basis. In this role, you will assist with customer calls, including a significant portion of Spanish-speaking inquiries, ensuring high-quality service and satisfaction. This is a remote position, offering flexibility to work from home in Central, Mountain, or Pacific Time Zones.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by handling inquiries and resolving issues with professionalism and care.</p><p>• Manage and document customer interactions using established procedures and systems.</p><p>• Schedule appointments and coordinate with internal teams to meet client needs.</p><p>• Ensure accuracy and quality in data entry and paperwork, adhering to company policies.</p><p>• Maintain a strong understanding of medical coverage, benefit functions, and claim administration processes.</p><p>• Communicate effectively in both English and Spanish to assist a diverse customer base.</p><p>• Meet department performance goals related to satisfaction, accuracy, and attendance.</p><p>• Participate in training programs to stay updated on company procedures and policies.</p><p>• Handle sensitive and complex customer information with discretion and confidentiality.</p><p>• Provide support during occasional overtime or holiday shifts as required by business needs.</p>
<p>Our client is looking for a preauthorization representative to join the team on a contract basis. This role will be at least 2 months and will be a hybrid work schedule. </p><p><br></p><p>Responsibilities:</p><p>• Verify patient insurance eligibility and benefits for office visits, diagnostic tests, surgeries, and inpatient admissions.</p><p>• Obtain and document referral information and modifications for specialty care and testing within the computer system.</p><p>• Secure precertification or preauthorization numbers from insurance providers ahead of procedures and diagnostic tests.</p><p>• Assist patients in scheduling new office visits with healthcare providers.</p><p>• Generate and distribute inpatient and outpatient service lists to surgeons and consultants.</p><p>• Accurately complete patient demographic and insurance fields in the system to process claims efficiently.</p><p>• Identify and correct account errors within specified deadlines.</p><p>• Collaborate with physicians, insurance companies, and internal staff to ensure proper authorization and status updates.</p><p>• Maintain a daily productivity average of at least 30 authorizations with high accuracy.</p><p>• Work mandatory overtime when business needs require.</p>
<ul><li>Oversee the development and operations of Front Office applications and the data warehouse infrastructure hosted on Amazon Web Services (AWS).</li><li>Deliver innovative technical solutions to enhance trading platforms and address business challenges, including gathering requirements, setting priorities, planning tasks, and ensuring timely delivery.</li><li>Collaborate with internal teams and external IT consultants across global locations to ensure solutions align with business needs and project timelines.</li><li>Champion operational excellence by implementing robust monitoring, alerting, and predictive operations strategies.</li><li>Engage closely with global development teams to support organizational technology initiatives.</li><li>Serve as a representative and advocate for Mercuria IT, both within the organization and in external engagements</li></ul><p><br></p>
<p>Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage client transactions and money movement requests</p><p>• Regularly communicate with clients regarding new business and existing issues</p><p>• Execute client-specific projects as needed</p><p>• Handle outbound calls and emails to service clients professionally</p><p>• Review and prepare comprehensive investment reports</p><p>• Accurately update client information for review meetings</p><p>• Confirm transactions with clients to ensure accuracy</p><p>• Responsibly manage calendars and CRM to record client interactions</p><p>• Resolve client queries via phone and email promptly and effectively</p><p>• Summarize meeting notes, emails, and financial data for client meetings</p>
We are looking for an experienced Collections Specialist to join our team on a long-term contract basis in Houston, Texas. In this role, you will focus on managing business-to-business collections, ensuring accurate account reconciliations, and applying payments efficiently. This position offers an excellent opportunity to leverage your analytical skills and expertise in credit and collections processes.<br><br>Responsibilities:<br>• Manage business-to-business collections by contacting clients regarding overdue accounts and negotiating payment arrangements.<br>• Analyze and reconcile past-due accounts to ensure accuracy and resolution of discrepancies.<br>• Process cash applications and allocate payments to appropriate accounts.<br>• Maintain detailed records of client communications and account statuses.<br>• Collaborate with internal teams to address billing issues and improve collection processes.<br>• Utilize Microsoft Excel to track collections, prepare reports, and analyze financial data.<br>• Provide exceptional customer service to address client inquiries and concerns.<br>• Support continuous improvement efforts in credit and collections workflows.<br>• Identify and escalate unresolved accounts to management for further action.<br>• Monitor and report on collection metrics to ensure targets are met.
We are looking for a skilled AR / Collections Specialist to join our team in Houston, Texas. In this Contract-to-permanent role, you will play a critical part in managing accounts receivable operations and driving successful collections processes within a manufacturing environment. This is an excellent opportunity for professionals eager to make an impact through their expertise in B2B collections and financial analysis.<br><br>Responsibilities:<br>• Manage accounts receivable processes, including B2B collections and cash applications, to ensure timely and accurate transactions.<br>• Analyze customer accounts to identify and resolve discrepancies, ensuring proper billing and cash activity.<br>• Communicate effectively with clients and internal teams to negotiate payment terms and resolve outstanding balances.<br>• Utilize intermediate-level Excel skills, including pivot tables and formulas, to streamline reporting and data analysis.<br>• Take initiative in identifying opportunities for process improvement within collections and AR workflows.<br>• Collaborate closely with the team to prioritize tasks, meet deadlines, and contribute to overall department success.<br>• Conduct credit risk analysis to assess customer payment behavior and minimize financial exposure.<br>• Maintain accurate documentation of customer interactions, payment agreements, and account status updates.<br>• Ensure compliance with company policies and procedures while maintaining a high standard of customer service.
<p>Our client, a highly reputable organization located in downtown Houston, TX, is seeking an experienced Executive Assistant to provide high-level administrative support to the Chief Executive Officer (CEO), Chief Financial Officer (CFO), and Chief Operating Officer (COO). In this role, the successful candidate will demonstrate exceptional organizational, communication, and multitasking abilities, ensuring the seamless operation of executive-level functions.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Serve as the primary point of contact for the CEO, CFO, and COO, managing schedules, correspondence, and day-to-day operations.</p><p>Coordinate and plan events, such as Board of Directors (BOD) meetings and other executive gatherings.</p><p>Maintain confidentiality while handling sensitive information and decision-making processes.</p><p>Organize travel arrangements for executives, ensuring smooth coordination and detailed itineraries.</p><p>Collaborate with teams and stakeholders to align administrative priorities with organizational goals.</p><p><br></p><p>Proactive and solution-oriented approach to challenges.</p><p>Strong written and verbal communication skills.</p><p>Exceptional attention to detail and time management skills.</p><p>Ability to work independently while maintaining high levels of teamwork and collaboration.</p><p>Proficiency with productivity tools such as Microsoft Office Suite and event management software.</p><p><br></p><p>This is a direct hire opportunity paying up to 110K working 100% in office.</p>
<p>We are seeking a motivated and detail-oriented <strong>Credit & Collections Specialist</strong> with experience in the construction industry to join our team on a contract-to-hire basis. The ideal candidate will have a strong understanding of lien law compliance, customer account management, and credit process coordination. This position offers a unique opportunity to collaborate with leadership while playing a critical role in supporting the company's credit and collections workflow.</p><p><strong>Key Responsibilities</strong></p><p><strong>Collections & Credit Coordination:</strong></p><ul><li>Review and process customer credit applications, ensuring all required documentation is collected.</li><li>Maintain accurate credit files and monitor accounts receivable aging, working proactively to collect outstanding balances.</li><li>Resolve payment discrepancies by communicating with customers, internal teams, and the legal department as necessary.</li><li>Support vendor and subcontractor credit-related processes.</li></ul><p><strong>Lien Management:</strong></p><ul><li>Prepare and send preliminary notices, lien waivers, and other lien-related documents in adherence to state requirements.</li><li>Track lien deadlines and manage lien records in an organized and timely manner.</li><li>Collaborate with project managers and legal counsel for lien releases.</li></ul><p><strong>Administrative & Leadership Support:</strong></p><ul><li>Provide assistance to the VP of Accounting and VP of Finance, including calendar management, meeting coordination, and preparation of correspondence and reports.</li><li>Help organize and track departmental priorities, ensuring seamless coordination and follow-up.</li><li>Manage document organization for audits, compliance, and other business needs while maintaining confidentiality.</li></ul><p><strong>Team & Departmental Support:</strong></p><ul><li>Act as a liaison between departments for AR, credit, and lien-related inquiries.</li><li>Assist with departmental projects to enhance operational efficiency.</li><li>Maintain well-organized filing systems, both digital and physical, for easy access.</li></ul><p><br></p>
<p>We are partnering with a highly reputable, large chemical and oil & gas company in The Woodlands area—recognized as a desirable employer in the industry—to fill a <strong>long-term contract role</strong> on their Payroll Operations team. This is an exciting opportunity for a detail-oriented professional to support payroll processes and ensure accuracy across a large employee population. The role offers a 9/80 schedule and is fully on-site.</p><p><br></p><p><strong>Position Overview:</strong></p><p>The <strong>Time Management Representative/Specialist</strong> plays a key role in ensuring accurate and timely payroll processing for salaried exempt/non-exempt and hourly employees. This individual will be responsible for supporting timekeeping policies, conducting audits, providing guidance on pay practices, and serving as a liaison between HR and Payroll functions. The role requires a self-motivated professional who can manage sensitive information, adapt to changing priorities, and deliver high-quality, error-free work.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain a <strong>Center of Excellence (COE)</strong> for U.S. Dollar timekeeping, ensuring standardization of schedules, wage codes, pay practices, and shift relief policies.</li><li>Administer and document site pay policies for salaried exempt/non-exempt employees.</li><li>Conduct time entry audits to ensure compliance with payroll policies, site practices, and applicable laws. Provide recommendations and process improvements as needed.</li><li>Act as the <strong>primary point of contact</strong> for employee and supervisor timekeeping/payroll inquiries, interpreting policies and providing guidance.</li><li>Process changes to timesheets, including prior period adjustments and training attendance.</li><li>Serve as liaison between site HR, Corporate HR Payroll, and HRMS teams to resolve timekeeping issues.</li><li>Facilitate annual audits and support end-user testing for system releases.</li><li>Review and approve requests for new work schedules.</li><li>Lead or contribute to timekeeping-related technology projects.</li></ul><p><br></p>
Robert Half client is adding a Collections & Credit Specialist to their team. The Credit and Collections Specialist is required to have experience in evaluating credit, recommending credit limits, adjustments, journal entries and heavy collections. <br><br>The Collections and Credit Specialist should have experience with ADP, Oildex, Excel (VLOOKUPS and Pivot Tables)
We are looking for an experienced Receptionist / Administrative Assistant to join our team in Houston, Texas. This role is integral to ensuring smooth daily operations and providing exceptional support to both staff and visitors. If you thrive in a dynamic environment and have a knack for organization and multitasking, we would love to hear from you.<br><br>Responsibilities:<br>• Schedule and organize meetings, interviews, and other events to ensure efficient planning and execution.<br>• Leverage advanced Excel functionalities, including Pivot Tables, to analyze and present data effectively.<br>• Address and resolve minor technical issues, coordinating with IT support when necessary.<br>• Maintain a welcoming and organized reception area that aligns with the company’s brand image.<br>• Offer administrative support to various departments to facilitate smooth day-to-day operations.<br>• Manage calendars and coordinate appointments with accuracy and attention to detail.<br>• Assist with preparing reports and documents using Microsoft Office Suite tools.<br>• Handle incoming calls and correspondence, ensuring timely and accurate responses.<br>• Ensure compliance with federal grant-related documentation and administrative processes.<br>• Collaborate with team members to streamline workflows and improve overall efficiency.
We are looking for an experienced Collections Specialist to join our team in Pasadena, Texas on a Contract to Permanent basis. In this role, you will focus on managing business-to-business (B2B) collections processes, ensuring timely and accurate recovery of outstanding balances. This position is ideal for a detail-oriented individual with a strong background in commercial collections and credit management.<br><br>Responsibilities:<br>• Oversee the collection of overdue accounts, focusing on B2B transactions.<br>• Manage and address a backlog of outstanding balances with accuracy and efficiency.<br>• Communicate professionally with clients to resolve billing issues and secure payments.<br>• Analyze account histories to identify and address discrepancies or disputes.<br>• Collaborate with internal teams to ensure proper documentation and follow-up procedures.<br>• Maintain detailed records of collection activities and payment commitments.<br>• Implement effective strategies to reduce outstanding debts and improve cash flow.<br>• Regularly generate and review reports to monitor account status and collection progress.<br>• Ensure compliance with company policies and relevant regulations throughout the collection process.
