We are looking for a dedicated and personable Customer Service Representative to join our team in Houston, Texas. In this role, you will serve as the first point of contact for customers, delivering exceptional service and addressing inquiries with precision and care. This position offers an excellent opportunity to grow your career while contributing to a meaningful organization in the non-profit sector.<br><br>Responsibilities:<br>• Respond promptly and professionally to inbound customer inquiries via phone and email.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues efficiently.<br>• Schedule appointments and update customer records with accuracy and attention to detail.<br>• Process orders and perform data entry tasks, ensuring all information is correctly recorded.<br>• Collaborate with team members to provide seamless support and maintain service standards.<br>• Utilize Microsoft Word and Excel to create and maintain reports and documentation.<br>• Manage email correspondence, ensuring all communications are clear and timely.<br>• Maintain a positive and empathetic attitude toward customers at all times.<br>• Ensure compliance with company policies and procedures during every interaction.<br>• Identify opportunities to enhance customer experience and recommend improvements.
We are looking for a detail-oriented Administrative Assistant to join our facilities management team in Houston, Texas. In this Contract-to-long-term position, you will play a vital role in ensuring smooth day-to-day operations by supporting both internal and external services. We seek a candidate who is committed to delivering exceptional service and maintaining high standards of quality.<br><br>Responsibilities:<br>• Welcome visitors and guests with professionalism and provide reception services in the lobby.<br>• Deliver concierge-level assistance for onsite meetings and events, ensuring all arrangements run smoothly.<br>• Coordinate meeting room setups, catering orders, and refreshment arrangements.<br>• Assist in maintaining inventory levels for essential supplies in spaces such as breakrooms and office areas.<br>• Communicate with building management and landlord representatives to manage service tickets and arrange security or vendor access.<br>• Build positive relationships with clients, colleagues, contractors, and landlord representatives through excellent customer service.<br>• Manage priorities effectively to address critical operational needs in a timely manner.<br>• Gather and organize data for monthly reporting and metrics tracking.<br>• Provide support to onsite team members and participate in cross-training activities to ensure seamless coverage.
<p>We are looking for a detail-oriented and welcoming <strong>Part-Time Receptionist</strong> to join our team in Houston, Texas. This Contract to permanent position offers an excellent opportunity to showcase your organizational and communication skills while serving as the first point of contact for visitors and callers. The role requires a friendly demeanor, strong multitasking abilities, and a business casual appearance. Working Hours will be Tuesday, Wednesday and Thursday, 8AM-5PM. </p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors with a detail-oriented and friendly attitude.</p><p>• Answer and manage a multi-line phone system efficiently, ensuring all inbound calls are directed appropriately.</p><p>• Handle switchboard operations for 1-10 phone lines with accuracy and attention to detail.</p><p>• Provide support by addressing inquiries and delivering exceptional customer service.</p><p>• Maintain the reception area to ensure a clean and organized environment.</p><p>• Coordinate parking arrangements for visitors and staff as needed.</p><p>• Uphold a positive and approachable demeanor while representing the company.</p><p>• Communicate effectively with internal teams and external guests to facilitate smooth operations.</p>
Position summary The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. <br> Job qualifications - High school diploma or equivalent. - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. - Skilled in the use of mail phone email digital reprographics and mail equipment. - Familiar with general back office procedures to meet and maintain client satisfaction. - Proven customer service skills are required in order to create maintain and enhance customer relationships. - Good written and verbal communication skills including detail oriented telephone and email etiquette. - Attention to detail with good organizational skills. - Must be able to meet deadlines and complete all projects in a timely manner. - Ability to handle sensitive and/or confidential documents and information. - Able to make independent decisions that conform to business needs and policy. - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. - Must work well in a team environment. - Must be able to interact effectively with multi-functional and diverse backgrounds. - Ability to work in a fast-paced environment. - Must be self-motivated with positive can-do attitude. <br> Supervision - Number and titles of direct reports if any: n/a - Received: Lead Office Services Associate Supervisor Manager Director <br> Job relationships - Internal: This position works closely with the Office Services team - External: Clients <br> Job duties * denotes an essential function - *Utilize appropriate logs for all office services work. - *Ensure that job tickets are properly filled out before beginning work. - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. - *Follow procedures to run jobs in proper order. - *Communicate with supervisor or client on job or deadline issues. - *Meet contracted deadlines for accepting completing and delivering all work. - *Troubleshoot basic equipment problems. - Be able to lift up to 50 lbs. on a regular basis. - Prioritize workflow. - Performs Quality Assurance on own and work of others. - Load machines with various paper toner supplies. - Answer telephone emails and place service calls when needed. - Interact with clients in person over the phone or electronically. <br> - Use equipment and supplies in a cost-efficient manner. <br> Working conditions - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...
<p>Our client, a highly reputable organization located in downtown Houston, TX, is seeking an experienced Executive Assistant to provide high-level administrative support to the Chief Executive Officer (CEO), Chief Financial Officer (CFO), and Chief Operating Officer (COO). In this role, the successful candidate will demonstrate exceptional organizational, communication, and multitasking abilities, ensuring the seamless operation of executive-level functions.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Serve as the primary point of contact for the CEO, CFO, and COO, managing schedules, correspondence, and day-to-day operations.</p><p>Coordinate and plan events, such as Board of Directors (BOD) meetings and other executive gatherings.</p><p>Maintain confidentiality while handling sensitive information and decision-making processes.</p><p>Organize travel arrangements for executives, ensuring smooth coordination and detailed itineraries.</p><p>Collaborate with teams and stakeholders to align administrative priorities with organizational goals.</p><p><br></p><p>Proactive and solution-oriented approach to challenges.</p><p>Strong written and verbal communication skills.</p><p>Exceptional attention to detail and time management skills.</p><p>Ability to work independently while maintaining high levels of teamwork and collaboration.</p><p>Proficiency with productivity tools such as Microsoft Office Suite and event management software.</p><p><br></p><p>This is a direct hire opportunity paying up to 110K working 100% in office.</p>
<p><strong>Job Description: Accountant</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced and detail-oriented Accountant to partner with the Vice President of Finance to support the accurate management and execution of accounting and financial-related processes. The role is integral to ensuring effective financial operations and compliance with established protocols. As a nonprofit organization, we are committed to fostering cultural exchange and understanding while serving our community through impactful programs in arts, culture, business, education, and policy. This role provides a unique opportunity to contribute to meaningful initiatives that make a positive difference in the lives of others. Please email your resume to Alyssa.white@roberthalf for immediate consideration!</p><p><br></p><p>Responsibilities:</p><ul><li>Maintain and reconcile the bank accounts and ledgers of all financial accounts.</li><li>Make bank deposits on regular basis and transfer funds per set policy to investment accounts.</li><li>Review credit card transactions.</li><li>Get timely review to Accounts Payable.</li><li>Initiate transfers internal and external accounts to ensure payment of bills.</li><li>Record investment transactions.</li><li>Maintain active communication with the external auditors.</li><li>Assist with annual audit process.</li><li>Maintain financial files per archival policy in an organized manner to ensure institutional capacity.</li><li>Assist Vice President of Finance, HR, and Operations to prepare financial reports for grants, annual report and other reports, as needed.</li><li>Assist Vice President of Finance, HR, and Operations; President; Vice Presidents; and department heads with the yearly budget process.</li><li>Maintain general ledger Sage Intacct and reconcile petty cash account on monthly basis.</li><li>Record daily transactions from Patron Manager.</li><li>Generate and send invoices and receipts for all the program and fundraising initiatives, and outstanding receivables for all of the Center’s activities.</li><li>Process staff timesheets and PTOs, and communication with the payroll representative of the PEO company. Assistant the process of agency annual insurance renewal process.</li><li>Oversee contracts with other businesses; evaluate and monitor vendor relationships.</li><li>Assist Vice President of Finance, HR, and Operations to prepare annual 990 and 1099.</li></ul><p><strong>Compensation and Benefits:</strong></p><ul><li>Paid time off (PTO).</li><li>Health insurance.</li><li>Competitive retirement benefits, including employer contributions and matching up to 5%.</li></ul>
Essential Duties and Responsibilities Develop and implement a cloud adoption roadmap, focusing on a seamless transition from on-premises infrastructure to a cloud environment. Lead cloud migration initiatives, including workload assessments, application modernization, and data migrations. Evaluate and recommend cloud service providers and technologies that align with business goals. Optimize and secure the O365 tenant, implementing best practices for governance, compliance, and operational efficiency. Enhance collaboration tools such as Teams, SharePoint, OneDrive, and Exchange Online to maximize user productivity. Implement best practices for identity and access management (IAM), including Azure AD, Conditional Access, and MFA. Ensure compliance with data retention, security, and regulatory requirements within the O365 ecosystem. Work closely with cybersecurity teams to harden cloud environments and ensure security best practices are followed. Develop and enforce policies for resource provisioning, cost management, access control, and data protection within cloud environments. Act as a trusted advisor to leadership, providing recommendations on cloud technologies and industry best practices. Work with application, networking, and security teams to design automated and scalable cloud solutions. Mentor and educate IT staff on cloud technologies, best practices, and operational efficiencies. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proven experience with Microsoft Azure and strong expertise in Microsoft 365 administration and optimization. Hands-on experience in cloud migrations, including on-prem to cloud transitions and Microsoft 365 tenant-to-tenant migrations (mergers, acquisitions, and divestitures). Strong understanding of identity consolidation and migration strategies (e.g., Azure AD tenant migrations, hybrid identity) Expertise in cloud networking, security, and identity management (IAM, RBAC, Conditional Access, MFA). Experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, ARM Templates, or similar). Strong knowledge of licensing, compliance, and data governance in M365. Hands-on experience with OneDrive & SharePoint content migrations (user file mapping, permissions transfer). Proven experience securing cloud environments through advanced security configurations, threat detection, and incident response strategies <br> <br> Education and/or Experience Bachelor’s degree in computer science, information technology, or a related field. Cloud Platform Certifications such as Azure Solutions Architect Expert, AWS Solutions Architect, or Google detail oriented Cloud Architect Microsoft 365 Certified: Administrator Expert or equivalent experience 5+ years of experience in cloud architecture, infrastructure design, and migration projects. 5+ years managing collaboration tools such as Microsoft O365
We are looking for a dedicated Receptionist to join our team in Katy, Texas. This long-term contract position requires an individual who is skilled at managing administrative tasks, answering multi-line phone systems, and providing excellent service to residents and vendors. The ideal candidate will thrive in a dynamic and collaborative environment while maintaining a focus on delivering high-quality work.<br><br>Responsibilities:<br>• Greet visitors and residents in a friendly and attentive manner while ensuring proper visitor protocols.<br>• Answer and manage inbound calls using a multi-line phone system, providing accurate information and routing calls appropriately.<br>• Support management staff with planning and executing community events, meetings, and amenity center operations.<br>• Maintain organized records and documentation to ensure efficient office operations.<br>• Assist residents with inquiries regarding governing documents and community policies.<br>• Liaise with vendors and contractors to coordinate services and communicate necessary information.<br>• Perform general administrative duties, including data entry, filing, and correspondence.<br>• Collaborate with team members to ensure smooth daily operations and handle urgent tasks effectively.<br>• Uphold a welcoming and lively office atmosphere while prioritizing tasks and deadlines.
