<p>We are looking for a dedicated Customer Service Representative to join our team in Houston, Texas. In this Contract to permanent position, you will play a key role in ensuring excellent customer experiences by addressing inquiries and resolving concerns with attention to detail. This role is ideal for individuals who thrive in a fast-paced environment and have a passion for providing top-notch service.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing calls to assist customers with inquiries, orders, and appointments.</p><p>• Provide exceptional service while addressing customer concerns and resolving issues effectively.</p><p>• Respond to customer emails in a timely and detail-oriented manner.</p><p>• Accurately process data entry tasks, including order details and customer information.</p><p>• Maintain schedules and coordinate appointments to ensure smooth operations.</p><p>• Utilize Microsoft Word and Excel to create reports, manage data, and track customer interactions.</p><p>• Work collaboratively with team members to meet service goals and improve processes.</p><p>• Ensure all customer communications are documented and organized for future reference.</p><p>• Follow established protocols and procedures to maintain consistency in service delivery.</p><p>• Stay updated on company policies and services to provide accurate information to customers.</p>
<p><strong>Robert is seeking Patient Registration Representatives in the Pearland, TX area! </strong></p><p>Patient Registration Representatives play a critical role in the healthcare system by ensuring that patients are registered accurately and efficiently. This position is vital for maintaining accurate patient records, reducing wait times, and enhancing the overall patient experience. By providing excellent customer service and managing the registration process effectively, they contribute to a positive healthcare environment. </p><p><strong>Patient Registration is responsible for managing patient registration processes, ensuring accurate data entry, and providing excellent customer service in a healthcare setting.</strong></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Patient Interaction</strong>: Greet patients warmly and assist them with the registration process, ensuring they feel welcomed and respected.</li><li><strong>Data Collection</strong>: Accurately collect and verify patient demographic information, insurance details, and any other relevant data required for registration.</li><li><strong>Appointment Scheduling</strong>: Schedule patient appointments and provide necessary information regarding the facility's services and policies.</li><li><strong>Insurance Verification</strong>: Verify insurance coverage and benefits, and assist patients in understanding their insurance options.</li><li><strong>Confidentiality Compliance</strong>: Maintain patient confidentiality and adhere to HIPAA regulations to protect sensitive health information.</li><li><strong>Problem Resolution</strong>: Address and resolve any issues related to patient registration, including answering questions and providing assistance with forms or applications.</li><li><strong>Administrative Duties</strong>: Perform various administrative tasks, such as maintaining patient records, processing co-payments, and managing incoming calls. </li></ul><p><br></p>
<p>We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Houston, Texas. The ideal candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming and organized environment. This role requires exceptional customer service skills and the ability to manage multiple tasks efficiently. <strong>Work schedule will very each week - hours will range anywhere from 8:30AM-7:30PM depending on the schedule of the day. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate person or department.</p><p>• Answer and manage incoming phone calls, providing accurate information or transferring calls as needed.</p><p>• Maintain a tidy and organized reception area to ensure it meets company standards.</p><p>• Handle administrative tasks such as scheduling appointments, managing calendars, and processing correspondence.</p><p>• Assist with filing, record-keeping, and other clerical duties as required.</p><p>• Coordinate with various departments to ensure smooth communication and operations.</p><p>• Monitor and manage office supplies, placing orders when necessary to maintain inventory.</p><p>• Provide support during meetings and events, including setup and logistical arrangements.</p><p>• Address client or visitor inquiries promptly and courteously.</p><p>• Adhere to company policies and procedures while maintaining confidentiality.</p>
We are looking for a dedicated Receptionist to join our team in Houston, Texas. This contract-to-permanent position is ideal for someone who is detail oriented, thrives in a fast-paced environment, and enjoys providing excellent customer service. You will play a key role in ensuring smooth daily operations by managing phone systems and welcoming guests.<br><br>Responsibilities:<br>• Greet and assist visitors upon arrival, ensuring a positive and detail-oriented first impression.<br>• Manage and operate a multi-line phone system, efficiently handling inbound calls.<br>• Direct calls to appropriate departments or personnel using a switchboard with 1-10 phone lines.<br>• Respond promptly to inquiries and provide accurate information to callers.<br>• Maintain an organized and welcoming reception area.<br>• Collaborate with staff to ensure smooth communication and operations.<br>• Perform administrative tasks, such as scheduling appointments and managing correspondence.<br>• Support part-time reception duties as required.
We are looking for a detail-oriented Receptionist to join our team on a contract basis in Sugar Land, Texas. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and organized environment. This is an excellent opportunity for someone adaptable, detail-oriented, and skilled in providing exceptional customer service.<br><br>Responsibilities:<br>• Welcome and assist visitors with a friendly demeanor.<br>• Ensure the reception area is clean, well-organized, and presentable at all times.<br>• Manage scheduling tasks, including booking appointments, coordinating meeting rooms, and maintaining calendars.<br>• Handle confidential information securely and with discretion.<br>• Respond to inquiries via phone and email, providing accurate information and assistance.<br>• Perform data entry tasks to maintain accurate records and documentation.<br>• Organize and maintain files to support efficient office operations.<br>• Collaborate with team members on additional administrative tasks or special projects.
<p><strong>Job Title:</strong> Manager, Organizational Change Management – HR</p><p><strong>Location:</strong> Houston, TX | Hybrid, 4x a week onsite</p><p><strong>Employment Type: </strong>18 Week Contract To Hire</p><p><strong>Reports To:</strong> Sr. Manager, Organizational Change Management</p><p><strong>Job Summary</strong></p><p>The Manager, Organizational Change Management (OCM) – HR is a strategic role responsible for driving enterprise-wide HR transformation initiatives. This position leads the development and execution of change management strategies across all HR functions, ensuring alignment with organizational goals and fostering a culture of agility, engagement, and continuous improvement.</p><p>The OCM Manager will collaborate closely with HR leaders and cross-functional teams to support change initiatives and ensure consistent messaging across functions. This includes partnering with Talent, Total Rewards, HR Technology, and Communications to assess impacts, coordinate rollout strategies, and promote adoption of key programs. The role requires strong relationship-building skills and the ability to navigate diverse stakeholder needs while fostering a unified approach to organizational change.</p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Lead change management efforts across assigned HR domains to support strategic initiatives and operational improvements.</li><li>Partner with HR leadership and business stakeholders to assess change impacts and develop tailored strategies for adoption and sustainability.</li><li>Design and implement comprehensive change management plans, including:</li><li>Stakeholder engagement</li><li>Communication strategies</li><li>Training and enablement programs</li><li>Organizational readiness assessments</li><li>Resistance management</li><li>Serve as a trusted advisor to HR leaders and cross-functional teams on change leadership and organizational effectiveness.</li><li>Support deployment and optimization of digital HR tools and platforms, including system implementations and upgrades.</li><li>Measure and report on change effectiveness, adoption rates, and employee engagement related to HR initiatives.</li><li>Collaborate with internal communications and learning teams to ensure consistent messaging and capability building.</li><li>Plan, coordinate, and activate HR functional campaigns and events.</li></ul>
