<p><strong>Job Summary:</strong></p><p>Robert Half is partnering with our client in downtown Houston for a contract to hire role 100% onsite and $43k annually. </p><p>We are seeking a skilled and proactive individual to manage the program. This vital position ensures compliance with conflict of interest certifications and disclosures for investigators engaged in research and facilitates processes to safeguard the integrity and credibility of scientific findings.</p><p>In this role, the Program Manager will oversee annual submissions, sponsor-specific award certifications, and thorough reviews of potential bias in research outcomes. Additionally, this position will lead the development and implementation of management plans, review monitoring reports, and ensure regulatory compliance by reporting to relevant agencies. With ever-evolving compliance requirements, the Program Manager will play a key role in updating policies and procedures while contributing to cross-departmental efforts that address emerging challenges in regulatory processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Program Management:</strong> Supervise daily operations of the program and faculty committee, ensuring seamless procedural administration and adherence to deadlines.</li><li><strong>Compliance Oversight:</strong> Monitor annual and project-specific certifications and disclosures, ensuring thorough reviews of submissions for conflicts or potential research bias.</li><li><strong>Policy Development:</strong> Support the creation and refinement of policies to keep pace with regulatory changes, working collaboratively with multiple departments.</li><li><strong>Stakeholder Engagement:</strong> Foster relationships with research faculty and staff while coordinating communication and compliance efforts across departments.</li><li><strong>Reporting and Communication:</strong> Draft monitoring reports, management plans, and compliance documentation; ensure timely reporting and communication with stakeholders and agencies.</li><li><strong>Administrative Duties:</strong> Prepare reports, operational policies, administer grants-related communications, and monitor program budget adherence.</li></ul><p><br></p>
We are looking for a detail-oriented and bilingual Office Manager to join our team in Houston, Texas. This Contract to permanent position is part-time, requiring 32 hours per week across four days, with Monday and Friday being essential workdays. The ideal candidate will oversee administrative tasks, maintain a well-organized and efficient office environment, and coordinate logistics to ensure smooth daily operations.<br><br>Responsibilities:<br>• Manage office supplies, ensuring inventory is stocked and organized to meet operational needs.<br>• Coordinate calendars, office events, and employee onboarding activities while maintaining an organized schedule.<br>• Prepare and submit expense reports using Concur or similar tools, ensuring accuracy and timely submissions.<br>• Handle receptionist duties, including greeting visitors and managing incoming calls in a courteous and efficient manner.<br>• Assist with planning and coordinating executive meetings and office breakfasts.<br>• Maintain a clean and organized office environment, ensuring spaces are tidy and presentable.<br>• Collaborate with team members to support administrative tasks and enhance overall office efficiency.<br>• Provide bilingual support in Spanish for communication and documentation needs.<br>• Monitor accounts payable processes and ensure timely payments to vendors.
We are looking for a Service Desk Team Lead to oversee and enhance service delivery operations in Houston, Texas. This role involves managing a team of service desk staff, ensuring timely and efficient issue resolution, and driving continuous improvement in IT support processes. The ideal candidate will possess leadership skills and technical expertise to maintain high-quality service standards.<br><br>Responsibilities:<br>• Lead and manage the daily operations of the service desk team to ensure efficient and effective support services.<br>• Monitor and analyze service desk performance metrics to identify areas for improvement.<br>• Develop and implement strategies to optimize service delivery processes and enhance customer satisfaction.<br>• Provide technical guidance and mentorship to team members, fostering growth and development.<br>• Oversee the resolution of technical issues, ensuring timely and accurate solutions.<br>• Collaborate with other departments to address service-related challenges and implement best practices.<br>• Manage communication with stakeholders to ensure transparency and alignment on service delivery goals.<br>• Maintain and update documentation for service desk procedures and knowledge base resources.<br>• Ensure compliance with ITIL standards and other relevant frameworks.<br>• Coordinate training programs to enhance technical skills and service desk capabilities.
