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1 result for Customer Service Manager in Honolulu, HI
- Honolulu, HI
- onsite
- Temporary / Contract
- 20 - 23 USD / Hourly
- <p>We are looking for a dedicated <strong><em>Customer Service Representative</em></strong> to join our team on a contract basis in Honolulu, Hawaii. In this role, you will be the first point of contact for customers, ensuring a seamless and positive experience. This position is ideal for individuals who thrive in fast-paced environments and enjoy interacting with people from diverse backgrounds.</p><p><br></p><p>Responsibilities:</p><p>• Welcome customers warmly and assist them with the check-in process while adhering to company policies and procedures.</p><p>• Verify identification and reservation details, ensuring accurate documentation in the system.</p><p>• Respond to customer questions and provide information about services, amenities, and nearby attractions.</p><p>• Address complaints or concerns with efficiency, escalating complex issues to management when necessary.</p><p>• Monitor the environment to ensure safety and report any suspicious activity or hazards.</p><p>• Work closely with other departments to ensure that rooms and facilities are prepared to meet customer expectations.</p><p>• Promote additional services or amenities to enhance customer satisfaction and contribute to revenue growth.</p><p>• Keep detailed records of customer interactions, check-in and check-out transactions, and any incidents that occur.</p>
- 2026-05-08T00:00:00Z