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4 results for Customer Service Manager in Honolulu, HI

Customer Service Representative

Honolulu, HI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a high-quality guest experience in Honolulu, Hawaii. This Contract position is ideal for someone who enjoys helping people, managing front-desk interactions, and keeping service operations organized. The person in this role will welcome customers, handle check-in and check-out activities, answer questions clearly, and work closely with internal teams to ensure a smooth and attentive experience. Due to onsite requirements, preference will be given to Hawaii residents. Interested applicants are encouraged to apply by calling us at 880-531-0800. Responsibilities:• Welcome customers upon arrival and guide them through the check-in process with courtesy.• Confirm identification, reservation details, and other required information while entering accurate records into company systems.• Respond to customer questions regarding available services, onsite facilities, and nearby points of interest in a clear and helpful manner.• Address service concerns quickly, resolving routine issues independently and referring complex matters to leadership when needed.• Observe the front-desk and surrounding areas to support a safe environment and report hazards or unusual activity promptly.• Coordinate with teams such as housekeeping and maintenance to help ensure spaces are prepared and customer needs are met.• Recognize opportunities to recommend additional services or amenities that improve the overall customer experience.• Maintain complete documentation of arrivals, departures, customer interactions, and incident-related information as required.
2026-08-31T00:00:00Z

Customer Service Rep

Honolulu, HI
onsite
Temporary / Contract
20 - 24 USD / Hourly
Robert Half is partnering with our client to identify a detail-oriented and customer-focused Client Services Representative to join their team in Honolulu. This is a contract-to-hire opportunity ideal for someone who thrives in a fast-paced environment, enjoys helping people, and can balance high-volume customer communication with accurate administrative processing. The Client Services Representative will support clients throughout the enrollment and service lifecycle by handling inbound and outbound calls, responding to emails, processing documentation, and maintaining accurate records across multiple systems. This role requires strong customer service skills, attention to detail, and the ability to navigate multiple databases while managing competing priorities and deadlines. Key Responsibilities<ul><li>Support clients through the enrollment and onboarding process.</li><li>Process documentation and electronic communications accurately and efficiently.</li><li>Perform high-volume data entry across multiple systems and databases.</li><li>Serve as a primary point of contact for client inquiries via phone and email.</li><li>Research, resolve, and document customer concerns within established service timelines.</li><li>Maintain accurate and confidential records while ensuring compliance with applicable regulations and policies.</li><li>Collaborate with internal departments to coordinate resolutions and communicate client needs.</li><li>Build and maintain positive relationships with clients, families, community partners, and other stakeholders.</li><li>Manage fluctuating inbound and outbound call volumes while maintaining service quality.</li><li>Support outreach, education, and relationship-building efforts within the community.</li><li>Assist with escalated issues while maintaining professionalism and confidentiality.</li><li>Meet established productivity, quality, and accuracy standards.</li><li>Perform additional administrative and customer support duties as assigned.</li></ul>
2026-09-04T00:00:00Z

Customer Success Specialist

Honolulu, HI
onsite
Temporary / Contract
21 - 25 USD / Hourly
We are looking for a Call Center Specialist to support customer communication operations for a transport organization in Honolulu, Hawaii. This Long-term Contract position is ideal for someone who enjoys delivering responsive service, handling high-volume inbound inquiries, and keeping daily office activities organized. The role also includes coordinating with vendors and contributing to outreach and marketing-related efforts while maintaining a detail-oriented customer experience. To apply for this role, please call us at 808-531-0800. Responsibilities:• Respond to incoming customer calls promptly and provide accurate, courteous assistance related to services, requests, and general inquiries.• Document interactions clearly in customer service systems and maintain organized records to support efficient follow-up.• Place outbound calls when needed to confirm information, resolve open issues, or communicate service-related updates.• Support marketing and outreach initiatives by helping coordinate campaign-related tasks and tracking communications.• Communicate with external vendors to relay information, confirm details, and help ensure timely completion of assigned activities.• Perform routine administrative work such as data entry, file maintenance, email correspondence, and preparation of basic reports using Microsoft Office tools.• Escalate complex customer concerns to the appropriate team members and follow through to help achieve resolution.• Maintain accuracy while managing multiple priorities in a fast-paced call center environment.
2026-08-15T00:00:00Z

Customer Success Specialist

Honolulu, HI
onsite
Temporary to Hire
16.625 - 19.25 USD / Hourly
We are looking for a Customer Success Specialist to support community members by delivering responsive service and administrative assistance for human services programs in Honolulu, Hawaii. This contract opportunity is ideal for someone who enjoys helping others, stays organized in a fast-paced setting, and communicates clearly across phone, email, and in-person interactions. The person in this role will coordinate client-facing activities, maintain accurate records, and contribute to a positive experience for individuals seeking program support. Due to onsite requirements, preference will be given to Hawaii residents. Interested applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Respond to questions from clients and community members with professionalism, empathy, and accurate information about available programs and services.• Coordinate appointment times and pickup schedules, ensuring clients receive timely updates and clear instructions.• Enter and maintain client and program information in internal records with a high level of accuracy and attention to detail.• Conduct client surveys and document feedback to support service improvement efforts and program reporting.• Manage day-to-day administrative tasks that help keep warehouse and human services operations running efficiently.• Communicate through phone and email to resolve routine service issues, answer follow-up questions, and provide status updates.• Work closely with staff across multiple programs to support smooth service delivery for a diverse community population.
2026-09-04T00:00:00Z