We are seeking a skilled Freelance Market Researcher to support custom, quantitative research projects on an ongoing, as-needed basis. <br><br>You will work across all stages of the research process—from initial client consultation and survey design to data monitoring, analysis, and executive presentation delivery (PowerPoint). Projects may run concurrently, and workloads may fluctuate depending on client demand.<br><br>Key Responsibilities<br>Participate in initial client discovery calls to understand objectives and scope.<br>Design quantitative research surveys, including questionnaire development.<br>Program and manage surveys in platforms such as SurveyMonkey.<br>Oversee survey recruitment, primarily through email outreach.<br>Monitor incoming data and ensure sample quality/completeness.<br>Download, clean, and analyze quantitative data.<br>Develop insights-driven PowerPoint presentations with clear narratives and data visualization.<br>Present findings to clients in a professional, client-facing setting.<br>Occasionally support qualitative research requests (e.g., interviews, focus groups).<br>Conduct secondary/desk research when needed.<br>Provide an estimated number of hours and timeline per project.<br>Manage multiple projects and deadlines simultaneously.<br><br>Preferred Experience & Skills<br>Proven experience in survey design and quantitative research.<br>Strong ability to pull out key insights and build compelling presentations.<br>Expertise with SurveyMonkey or similar survey platforms.<br>Proficiency in data analysis, with experience in Excel or statistical tools.<br>Experience working with B2B audiences is strongly preferred.<br>Client-facing experience, including presenting research findings.<br>Ability to work on thought leadership topics such as economic outlook, industry trends, brand health, product positioning, etc.<br>Experience conducting secondary research and/or qualitative research is a plus.<br>Ability to juggle multiple research engagements.
<p>We are looking for a detail-oriented Collections Specialist to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing the B2B collection of outstanding payments, ensuring compliance with company policies, and maintaining positive relationships with clients. Your expertise in credit and collections processes will be essential in resolving account discrepancies and achieving financial objectives.</p><p><br></p><p>Responsibilities:</p><p>• Manage the collection process for commercial accounts to ensure timely payments.</p><p>• Monitor outstanding balances and proactively follow up with clients via inbound and outbound calls.</p><p>• Investigate and resolve account discrepancies while maintaining accurate records of all communications.</p><p>• Collaborate with internal teams to address billing or payment issues and find effective solutions.</p><p>• Utilize Salesforce to track and manage customer interactions and payment statuses.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding debts.</p><p>• Ensure compliance with company credit and collection policies and applicable regulations.</p><p>• Provide regular updates and reports on collection activities and account statuses to management.</p><p>• Build and maintain strong relationships with clients to promote a positive customer experience.</p>
We are looking for a dedicated Quality Assurance Specialist to join our team in Charlotte, North Carolina, in the financial services industry. In this long-term contract role, you will play a key part in evaluating and improving chatbot interactions to enhance member experiences. This position requires a keen eye for identifying trends and ensuring quality standards are consistently met.<br><br>Responsibilities:<br>• Assess chatbot conversations to identify trends, errors, and areas of member dissatisfaction.<br>• Collaborate with cross-functional teams to pinpoint and address gaps or issues in chatbot performance.<br>• Act as a resource to refine and improve chatbot responses for better member engagement.<br>• Analyze patterns in member feedback to understand satisfaction and areas needing improvement.<br>• Apply security policies to ambiguous scenarios while maintaining compliance.<br>• Participate in audit programs and calibration sessions to ensure consistent quality.<br>• Develop expertise in evolving services and products to provide informed recommendations.<br>• Utilize QA tools to report performance metrics using qualitative and quantitative data.<br>• Perform additional tasks as needed to support the quality assurance function.
<p>We are looking for a detail-oriented Payroll Specialist to join our team in South Charlotte area. In this Contract-to-permanent position, you will play a critical role in ensuring accurate payroll processing while adhering to company policies and compliance standards. This opportunity is ideal for individuals with expertise in multi-state payroll and experience managing payroll for large organizations.</p><p><br></p><p>Responsibilities:</p><p>• Process full-cycle payroll for employees across multiple states, ensuring accuracy and timeliness.</p><p>• Utilize ADP Workforce Now to manage payroll operations and data entry.</p><p>• Monitor and reconcile payroll discrepancies to maintain compliance with regulations.</p><p>• Collaborate with team members to address payroll-related inquiries and provide prompt resolutions.</p><p>• Handle payroll for over 500 employees, ensuring all calculations and deductions are accurate.</p><p>• Maintain and update payroll records, including employee hours and benefits.</p><p>• Assist with the administration of the WebClock timekeeping system.</p><p>• Generate reports on payroll activities and provide insights to management.</p><p>• Ensure compliance with federal, state, and local payroll regulations.</p>
<p><strong>Overview:</strong></p><p>Robert Half is proactively building our network of IT Support Specialists for upcoming contract opportunities. Ideal for professionals who thrive in fast-paced environments supporting desktops, applications, and end users.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide daily technical support for users, including desktop, laptop, and mobile troubleshooting</li><li>Install, configure, and maintain operating systems and software</li><li>Support Microsoft 365 and Active Directory environments</li><li>Track and document all incidents using ITSM tools (ServiceNow, Jira, or similar)</li></ul>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team on a contract basis in Charlotte, North Carolina. In this role, you will be responsible for managing key financial processes, ensuring accurate billing, and maintaining positive relationships with clients. This position offers an excellent opportunity to contribute your expertise in accounts receivable while working in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Process and monitor daily cash applications to ensure accurate and timely recording of financial transactions.<br>• Manage commercial collections by resolving outstanding invoices and maintaining effective communication with clients.<br>• Oversee billing functions, ensuring all invoices are prepared and distributed correctly and on schedule.<br>• Reconcile cash activity and identify discrepancies to maintain accurate financial records.<br>• Utilize SAP to manage accounts receivable processes and generate financial reports.<br>• Provide exceptional customer service by addressing client inquiries related to billing and payments.<br>• Collaborate with internal teams to streamline accounts receivable operations and improve efficiency.<br>• Ensure compliance with company policies and procedures in all financial activities.<br>• Assist in the preparation of monthly and quarterly financial statements as required.<br>• Identify and implement process improvements to enhance accounts receivable effectiveness.
<p>We are looking for an experienced Administrative Assistant in Charlotte, North Carolina. This long-term contract position involves providing comprehensive administrative support to ensure the smooth functioning of daily activities. The role requires exceptional organizational skills, a customer-focused mindset, and the ability to interact effectively with staff.</p><p><br></p><p>Responsibilities:</p><p>• Manage scheduling and room reservations using designated systems to ensure efficient use of facilities.</p><p>• Prepare and edit presentations and other documents utilizing tools such as Microsoft Suite and Canva.</p><p>• Handle credit card administration tasks, including expense reconciliation and reporting.</p><p>• Coordinate the ordering of office supplies to maintain an organized and well-stocked workspace.</p><p>• Serve as a point of contact for students, providing guidance and directing them to appropriate resources.</p><p>• Perform data entry tasks and maintain accurate records to support departmental operations.</p><p>• Answer inbound calls and address inquiries in a meticulous and timely manner.</p><p>• Organize and maintain calendars, ensuring seamless scheduling of meetings and events.</p><p>• Assist with general administrative duties to enhance the efficiency of the office</p>
We are looking for a skilled Administrative Assistant to join our team in Hickory, North Carolina. This long-term contract position is ideal for someone who excels in organization and is comfortable handling confidential legal documents and contracts. The role requires attention to detail and proficiency in administrative tasks to support the smooth operation of the office.<br><br>Responsibilities:<br>• Manage and maintain legal files, ensuring all documentation is accurately organized and updated.<br>• Assist in drafting and reviewing legal documents, including contracts, briefs, and agreements.<br>• Handle administrative tasks such as data entry and maintaining electronic and physical records.<br>• Coordinate email correspondence and manage scheduling for meetings and appointments.<br>• Prepare travel expense reports and handle related administrative duties.<br>• Utilize Microsoft Office tools, including Word, Excel, Outlook, and PowerPoint, to create and edit documents.<br>• Support contract administration processes by tracking deadlines and ensuring compliance.<br>• Maintain confidentiality while working with sensitive legal information and proceedings.<br>• Provide general administrative assistance to ensure the office operates efficiently.<br>• Collaborate with team members to implement and uphold office policies and procedures.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Charlotte, North Carolina. This role requires someone with strong organizational skills and the ability to manage financial transactions with accuracy and efficiency. As part of the accounting team, you will support critical financial operations and ensure the smooth processing of invoices and payments.<br><br>Responsibilities:<br>• Process daily cash and wire transactions accurately to support internal business operations.<br>• Submit invoices through customer portals promptly to facilitate timely payments.<br>• Generate and distribute accounts receivable statements to clients to maintain payment schedules.<br>• Review supplier invoices thoroughly to ensure compliance and accuracy.<br>• Collaborate with relevant parties to resolve discrepancies or issues in invoice documentation.<br>• Verify that invoices have proper approvals before processing.<br>• Enter invoices into the accounting system efficiently to maintain up-to-date records.<br>• Handle employee travel and expense reports with precision.<br>• Provide assistance to the Accounting Manager in daily, monthly, and year-end accounting tasks.
We are looking for a detail-oriented Accounting Clerk to join our team on a contract basis in Charlotte, North Carolina. This role involves performing essential accounting tasks such as data entry, reconciliation, and processing financial transactions. The position is expected to last between 3 to 5 weeks, with approximately 30 hours of work per week.<br><br>Responsibilities:<br>• Accurately enter financial data into accounting systems, ensuring completeness and accuracy.<br>• Process accounts payable and accounts receivable transactions in a timely manner.<br>• Perform reconciliations for bank accounts and credit card statements.<br>• Handle invoice processing and resolve any discrepancies as needed.<br>• Maintain organized records of financial documents and transactions.<br>• Collaborate with team members to ensure smooth accounting operations.<br>• Utilize QuickBooks Desktop software to manage financial data and reports.<br>• Address accounting inquiries and provide support to the team when required.<br>• Assist in preparing financial reports as necessary.
We are looking for an experienced Senior Accounts Receivable Clerk to join our team in Charlotte, North Carolina. In this role, you will oversee critical aspects of credit management, accounts receivable processes, and cash applications to ensure efficient financial operations. This position requires a detail-oriented individual with strong analytical skills and a proactive approach to improving processes.<br><br>Responsibilities:<br>• Develop and implement credit policies that align with corporate goals and objectives.<br>• Perform regular reviews of customer credit limits and terms to ensure compliance and accuracy.<br>• Design strategies to establish credit lines for high-risk customers while minimizing financial exposure.<br>• Manage accounts receivable and collections to achieve optimal turnover rates and timely payments.<br>• Assess potential losses and determine appropriate levels for loss reserves to safeguard company finances.<br>• Oversee cash application processes to guarantee accurate and efficient posting within the system.<br>• Build and maintain collaborative relationships with members of the credit and financial community to exchange valuable information.<br>• Analyze financial and business data of customers to support sound credit decisions.<br>• Utilize computer-based credit management systems to enhance operational efficiency.<br>• Collaborate with internal teams to resolve billing issues and maintain customer satisfaction.
We are looking for an Accounts Receivable Clerk to join our team in Charlotte, North Carolina. This is a Contract-to-Permanent position within the construction and contracting industry, offering an excellent opportunity to showcase your expertise in managing financial processes. The ideal candidate will demonstrate proficiency in credit management, collections, and billing operations while contributing to the company’s success.<br><br>Responsibilities:<br>• Process and oversee accounts receivable transactions, ensuring accuracy and compliance with company policies.<br>• Manage commercial collections activities to recover outstanding payments effectively.<br>• Apply cash receipts accurately to customer accounts and resolve any discrepancies.<br>• Collaborate with clients and internal teams to address billing inquiries and issues promptly.<br>• Conduct credit evaluations for new customers and maintain updated credit records.<br>• Generate detailed financial reports and provide insights on accounts receivable performance.<br>• Utilize SAP software to manage accounts receivable processes and maintain system data.<br>• Assist with month-end closing activities related to accounts receivable.<br>• Ensure compliance with financial regulations and company standards.<br>• Identify and implement process improvements to enhance efficiency in receivables management.
We are looking for a detail-oriented Bookkeeper to join our team in Concord, North Carolina. In this role, you will play a vital part in managing financial transactions, maintaining accurate records, and ensuring seamless communication with firm leadership. This position requires a strong commitment to accuracy and efficiency, along with the ability to collaborate effectively with partners.<br><br>Responsibilities:<br>• Oversee daily bookkeeping activities, ensuring accuracy and compliance with financial standards.<br>• Analyze payroll reports from external providers to support budget planning and financial forecasting.<br>• Prepare, organize, and maintain financial documents and reports for leadership review.<br>• Manage billing processes, reconcile accounts, and perform related accounting duties.<br>• Serve as a key point of contact for firm partners, providing timely communication and support.<br>• Track and resolve medical liens, with training available for candidates unfamiliar with this process.
We are looking for a skilled Full Charge Bookkeeper to join our team in Concord, North Carolina. The ideal candidate will manage all aspects of our financial transactions, ensuring accuracy and compliance with accounting principles. This role demands a detail-oriented individual with a strong background in bookkeeping, payroll, and financial reporting.<br><br>Responsibilities:<br>• Oversee and manage the full cycle of bookkeeping functions, including accounts payable, accounts receivable, and bank reconciliations.<br>• Handle payroll processing through systems such as Paychex, ensuring accuracy and timeliness.<br>• Prepare and review financial statements, ensuring compliance with accounting standards.<br>• Perform certified payroll tasks and manage benefits administration for employees.<br>• Reconcile company credit card transactions and prepare detailed expense reports.<br>• Manage year-end closings, including the preparation of necessary documentation and reports.<br>• Monitor and maintain accurate records of all financial transactions.<br>• Ensure proper handling of expense reconciliation and maintain organized financial records.<br>• Collaborate with team members to address any discrepancies or issues in financial reporting.<br>• Provide support for audits and ensure readiness for financial reviews.
