We are looking for an experienced Customer Service Supervisor to join our manufacturing team in Fort Mill, South Carolina. In this long-term contract position, you will oversee customer service operations, ensuring the highest level of satisfaction and efficiency. This role requires strong leadership, organizational skills, and the ability to manage logistics and administrative processes effectively.<br><br>Responsibilities:<br>• Supervise and lead customer service teams to ensure excellent performance and adherence to company standards.<br>• Monitor call center operations and provide guidance to improve service quality and efficiency.<br>• Coordinate logistics processes, including freight scheduling and distribution, to optimize delivery routes and minimize delays.<br>• Manage order entry, processing, and inventory documentation to ensure accurate and timely fulfillment.<br>• Provide administrative support by preparing reports, managing schedules, and organizing meetings for leadership staff.<br>• Train and onboard new team members, ensuring smooth transitions and effective knowledge sharing.<br>• Collaborate with sales and plant management teams to address customer needs and resolve issues promptly.<br>• Utilize computer systems for data entry and tracking to maintain organized and accurate records.<br>• Develop strategies to enhance customer satisfaction and streamline service operations.<br>• Ensure compliance with company policies and procedures while maintaining a positive team environment.
<p><strong>About the Role:</strong></p><p>We’re proactively recruiting Help Desk Technicians for upcoming opportunities with our clients in the Charlotte area. These roles will support end users by troubleshooting hardware, software, and network issues while providing exceptional customer service.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Provide Tier 1 support via phone, email, or ticketing systems</li><li>Troubleshoot Windows OS, Office 365, and basic network connectivity</li><li>Log and escalate incidents as needed</li><li>Set up and image computers for new hires</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Fort Mill, South Carolina. This is a long-term contract position where you will play a vital role in delivering outstanding service, managing customer accounts, and contributing to operational efficiency. If you thrive in a fast-paced environment and enjoy solving problems while maintaining excellent communication, this opportunity is for you.<br><br>Responsibilities:<br>• Manage customer accounts by processing orders accurately and ensuring timely follow-ups to meet client needs.<br>• Collaborate with internal teams to enhance service delivery and develop tailored solutions for customers.<br>• Support inventory optimization initiatives and contribute to process improvements that enhance scalability and efficiency.<br>• Maintain a high level of urgency and attention to detail when addressing customer inquiries and resolving issues.<br>• Handle multiple tasks effectively, balancing account management, customer interactions, and operational responsibilities.<br>• Provide exceptional service by answering inbound calls and addressing customer concerns promptly.<br>• Assist in implementing strategies to streamline workflows and improve overall customer satisfaction.<br>• Ensure accurate documentation and communication to maintain seamless coordination between teams and clients.
<p>Robert Half is proactively sourcing Mid-Level PC & Printer Technicians to support our enterprise clients. This role is suited for candidates with proven printer/copier troubleshooting skills and customer-facing experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot and repair printers/copiers, including component replacement.</li><li>Install/configure devices, set up print queues, and provide customer training.</li><li>Perform advanced networking support (TCP/IP, shared queues, drivers).</li><li>Track parts, supplies, and maintain accurate service documentation.</li><li>Collaborate with remote support teams to resolve escalated issues.</li><li>Educate customers on equipment use and preventative maintenance.</li></ul>
<p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting Help Desk Technicians for upcoming contract assignments to support our clients across the Charlotte market. These opportunities are ideal for recent IT graduates or candidates with 1–2 years of technical support experience who are eager to grow their careers in information technology.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot and resolve hardware, software, and network connectivity issues.</li><li>Log, track, and manage tickets in the help desk system.</li><li>Provide phone, email, and in-person support for end users.</li><li>Escalate unresolved issues to higher-level support teams as needed.</li><li>Assist with onboarding/offboarding, password resets, and system access.</li></ul>
<p>We’re seeking a detail-oriented <strong>Conversational AI Quality Analyst</strong> to support the performance and continuous improvement of a next-generation generative AI chatbot. This role focuses on evaluating chatbot interactions to ensure high-quality, empathetic, and accurate responses for users in a highly regulated environment.</p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>We are looking for a skilled Business Analyst to join our team on a contract basis for a remote role. This role involves working closely with Actimize implementations, addressing defects and enhancements, and contributing to the development and execution of solutions. The ideal candidate will bring technical expertise, analytical skills, and experience in Actimize systems to ensure successful project delivery. This role is 100% remote for a Eastern Time Zone based client.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed analysis of Actimize defects and enhancements to identify key issues and improvement opportunities.</p><p>• Collaborate with development teams to design and implement effective solutions for Actimize Transaction Monitoring systems.</p><p>• Perform data modeling and database analysis to support Actimize implementations.</p><p>• Review and document business requirements, ensuring alignment with project goals and client needs.</p><p>• Provide insights and recommendations to optimize system functionality and performance.</p><p>• Work within Agile Scrum frameworks to manage project timelines and deliverables.</p><p>• Facilitate gap analysis to bridge discrepancies between current and desired system capabilities.</p><p>• Communicate effectively with stakeholders to ensure clarity and alignment throughout the project lifecycle.</p><p>• Participate in testing and validation processes to ensure fixes and enhancements meet specified requirements.</p><p>• Support knowledge sharing and documentation to enhance team efficiency and understanding.</p>
<p>We are looking for an experienced Warehouse & Logistics Manager to oversee distribution center in Charlotte, North Carolina. This Contract to permanent position offers the opportunity to lead a dynamic team and optimize processes for inventory accuracy, on-time fulfillment, and operational efficiency. The ideal candidate will bring expertise in distributive environments, particularly in tools, hardware, or automotive aftermarket parts.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily warehouse operations, including receiving, inventory management, order picking, packing, shipping, and returns.</p><p>• Supervise and develop a team of warehouse supervisors, leads, and associates through staffing, scheduling, performance evaluations, and coaching.</p><p>• Manage transportation and carrier partnerships by negotiating rates and monitoring delivery performance.</p><p>• Implement and oversee Warehouse Management System processes, ensuring seamless integration with organizational systems.</p><p>• Lead continuous improvement efforts, such as Lean, 5S, and Kaizen initiatives, to enhance productivity and reduce operational costs.</p><p>• Maintain high inventory accuracy through cycle counts, discrepancy analysis, and corrective measures.</p><p>• Ensure compliance with safety standards, environmental regulations, and hazardous materials handling protocols.</p><p>• Plan and optimize warehouse space utilization, slotting strategies, and equipment needs to meet seasonal and product-specific demands.</p><p>• Collaborate with purchasing, sales, and customer service teams to prioritize orders, address backorders, and manage special shipments.</p><p>• Prepare operational reports and key performance indicators for senior management, while developing budgets and controlling expenses.</p>
<p><strong>About the Role:</strong></p><p>Robert Half is proactively building our network of Field Technicians for upcoming client projects. These roles involve onsite hardware installation, maintenance, and troubleshooting for computers, printers, and networking equipment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform onsite support for IT equipment and peripherals</li><li>Install and configure network devices and software</li><li>Document service calls and resolutions</li><li>Provide professional customer service at client locations</li></ul>
<p>Robert Half is proactively recruiting for Junior PC & Printer Technicians to support our clients’ desktop and print environments across the Charlotte metro area. This role is ideal for candidates with foundational IT support skills who are ready to expand into hardware repair and field service responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day support for desktops, laptops, printers, copiers, and multifunction devices.</li><li>Perform basic diagnostics and repairs for printers and PCs (hardware and software).</li><li>Assist with equipment installations, imaging, and configuration.</li><li>Support connectivity issues (Wi-Fi, Ethernet, IP configuration).</li><li>Respond to service calls and escalate advanced issues to senior technicians.</li><li>Maintain accurate service records, parts usage, and asset tracking.</li><li>Educate users on proper equipment operation and care.</li></ul>
<p>Robert Half is proactively recruiting Desktop Support Technicians to join our pipeline of candidates for upcoming projects and contract opportunities. This position is ideal for hands-on IT professionals who enjoy solving technical problems directly with end users.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and maintain desktops, laptops, and peripherals.</li><li>Troubleshoot hardware and software issues both onsite and remotely.</li><li>Image and deploy devices for new hires and department rollouts.</li><li>Support printers, mobile devices, and conference room equipment.</li></ul>
<p>We are seeking an experienced HR Generalist focused on Talent Engagement to join our Charlotte, NC team. This role will report to the Regional Head of Human Resources and play a critical part in driving employee engagement, organizational development, and HR initiatives across multiple regions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business leaders to support organizational initiatives and business priorities.</li><li>Implement and promote talent management programs such as performance management, competency development, recognition programs, succession planning, and coaching/mentoring.</li><li>Facilitate HR engagement activities that foster belonging and organizational pride.</li><li>Oversee fair administration of HR policies, processes, and procedures.</li><li>Lead employee engagement initiatives to support morale and retention.</li><li>Coordinate Corporate Social Responsibility (CSR) and community events.</li><li>Participate in business meetings, client audits, and project kick-offs as needed.</li><li>Support employee relations by addressing concerns, resolving grievances, and ensuring compliance with statutory requirements.</li><li>Drive participation in annual employee surveys, analyze results, and execute action plans.</li><li>Contribute to talent acquisition efforts, including campus recruiting.</li><li>Support training, development, and onboarding initiatives.</li></ul>
<p>Robert Half is proactively recruiting Help Desk Tier I Analysts to support our clients’ growing IT environments. This entry-level role is ideal for candidates eager to gain hands-on IT support experience and grow within enterprise IT.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide first-level support for hardware, software, and network issues.</li><li>Handle password resets, account administration, and user access.</li><li>Troubleshoot desktop, laptop, and peripheral issues (printers, scanners, mobile).</li><li>Document incidents and resolutions in ticketing systems (ServiceNow, Remedy).</li><li>Escalate unresolved issues to Tier II/III teams.</li></ul>
We are seeking a motivated and detail-oriented entry level Graphic Designer to support our corporate client’s creative and marketing needs. This role is ideal for a designer who is passionate about brand consistency, visual storytelling, and developing detail oriented design skills in a fast-paced business environment. You will collaborate with senior designers, marketing teams, and cross-functional stakeholders to deliver high-quality creative assets across print, digital, and corporate communications. Key Responsibilities: Assist in the design and production of marketing collateral, presentations, reports, digital graphics, and internal communications. Support the creation of branded assets for corporate campaigns, social media, websites, and events. Ensure all deliverables adhere to brand guidelines, templates, and corporate standards. Prepare and package production-ready files for print and digital distribution. Collaborate with senior designers and project managers to meet deadlines and deliver quality work. Edit and resize images, update existing creative files, and support ongoing design requests. Stay current with design tools, trends, and best practices to bring fresh ideas to projects.
<p>We are looking for a detail-oriented and data-driven <strong>Email Marketing Specialist</strong> to join our team. The ideal candidate has experience building, executing, and optimizing email campaigns that drive engagement, conversions, and customer retention. This role requires a strong understanding of email marketing platforms, customer segmentation, A/B testing, and analytics. You will work closely with cross-functional teams to deliver high-quality, on-brand communications that support business objectives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, schedule, and deploy <strong>email campaigns, newsletters, and automated workflows</strong> using an ESP (e.g., HubSpot, Marketo, Mailchimp, Salesforce Marketing Cloud, Constant Contact).</li><li>Segment audiences and develop targeted campaigns to improve <strong>open rates, CTRs, and conversions</strong>.</li><li>Conduct <strong>A/B testing</strong> on subject lines, creative, and CTAs to optimize performance.</li><li>Ensure all emails are optimized for <strong>deliverability, mobile responsiveness, and accessibility (WCAG/ADA compliance)</strong>.</li><li>Collaborate with content, design, and marketing teams to create compelling <strong>copy, visuals, and calls-to-action</strong>.</li><li>Monitor and analyze <strong>email campaign performance</strong>; provide regular reports with actionable insights.</li><li>Maintain <strong>list hygiene</strong> and manage subscriber preferences, opt-ins, and compliance with <strong>CAN-SPAM, GDPR, and other regulations</strong>.</li><li>Assist in developing and enhancing <strong>email marketing strategy</strong>, including nurture campaigns and lifecycle communications.</li><li>Stay updated on <strong>email marketing best practices, trends, and emerging technologies</strong>.</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented Accounting Clerk. This role provides an excellent opportunity to contribute to essential financial functions, including invoice matching, data entry, and accounts payable/receivable processing.</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><p> </p><ul><li>Process and maintain accurate financial records, including accounts payable and receivable transactions.</li><li>Reconcile bank statements and assist in month-end and year-end financial closings.</li><li>Generate financial reports and assist with audits by providing requested documentation.</li><li>Verify the accuracy of invoices, purchase orders, and expense reports.</li><li>Enter and update financial data in accounting software systems with a high level of accuracy.</li><li>Assist with budget preparation and financial forecasting.</li><li>Monitor overdue accounts and perform collection activities as needed.</li><li>Respond to vendor and client inquiries regarding billing and payment issues.</li><li>Support other accounting and administrative duties as assigned by management.</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented Accounting Clerk. This role provides an excellent opportunity to contribute to essential financial functions, including invoice matching, data entry, and accounts payable/receivable processing.</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><p> </p><ul><li>Process and maintain accurate financial records, including accounts payable and receivable transactions.</li><li>Reconcile bank statements and assist in month-end and year-end financial closings.</li><li>Generate financial reports and assist with audits by providing requested documentation.</li><li>Verify the accuracy of invoices, purchase orders, and expense reports.</li><li>Enter and update financial data in accounting software systems with a high level of accuracy.</li><li>Assist with budget preparation and financial forecasting.</li><li>Monitor overdue accounts and perform collection activities as needed.</li><li>Respond to vendor and client inquiries regarding billing and payment issues.</li><li>Support other accounting and administrative duties as assigned by management.</li></ul><p><br></p>
<p>Robert Half is working with a client in need of a senior accountant. The ideal candidate will play a pivotal role in managing the company’s accounting processes, preparing financial reports, and ensuring compliance with accounting standards and regulations.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review financial statements in accordance with GAAP.</li><li>Manage month-end and year-end close processes.</li><li>Analyze financial trends and provide insight to management for decision-making.</li><li>Reconcile accounts, ensuring accuracy and compliance with internal policies.</li><li>Oversee accounts payable, accounts receivable, and payroll functions.</li><li>Collaborate with external auditors and tax professionals for annual audits and compliance reporting.</li><li>Develop and implement internal controls to optimize processes and reduce risks.</li><li>Support budgeting, forecasting, and financial planning activities.</li><li>Supervise and mentor junior accounting staff to enhance team performance.</li><li>Stay updated on regulatory changes and maintain adherence to financial laws and standards.</li></ul><p><br></p>
<p>💼 <strong>Opportunity for NC Attorneys: Of Counsel Role with High Case Volume!</strong> ⚖️🌟</p><p><br></p><p>Are you ready to <strong>grow your practice</strong> without worrying about lead generation or intake tasks? Become an <strong>Of Counsel Attorney</strong> in North Carolina and partner with a firm that will <strong>supercharge your case volume</strong>! If you love litigation, thrive in the courtroom, and care about helping clients secure the best outcomes, this is your chance to level up your legal career.</p><p><br></p><p>📈 <strong>Why Join This Firm?</strong></p><p>✔️ <strong>Boost your case load</strong> with a steady stream of personal injury and premises cases 📝</p><p>✔️ Fully staffed intake team to assist with client onboarding – so you can focus on what you do best: lawyering! 💼</p><p>✔️ <strong>Fee split compensation</strong> based on the successful resolution of cases 💰</p><p>✔️ Expanded support, including malpractice coverage and escrow compliance ✅</p><p><br></p><p>🎉 <strong>Benefits That Stand Out:</strong></p><p>✨ <strong>Flexible schedule</strong> – choose your own hours 🕒</p><p>✨ <strong>Paid time off</strong> + holidays 🌴</p><p>✨ Health plan reimbursement options 💙</p><p>✨ <strong>Annual recognition & incentives</strong> to celebrate your success 🎊</p><p>✨ Monthly perks like <strong>Wine Wednesday & Employee Appreciation</strong> 🍷💡</p>
<p><strong>Accounts Receivable Accountant</strong></p><p>Due to continued company growth, we are seeking an experienced <strong>Accounts Receivable Accountant</strong> to join our finance team. This is an excellent opportunity for a professional looking to advance their career, contribute new ideas, and play a key role in supporting our customers.</p><p>A career here means working alongside top industry talent, collaborating to drive success, and making a meaningful impact on both the business and the community we serve. Our success stems from the dedication, passion, and expertise of our team members. Since our founding in 1996, we have fostered a culture built on respect, collaboration, and empowerment—retaining some of the best professionals in the industry.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately post high-volume lockbox payments (ACH and check) using bank portals and ERP systems.</li><li>Process check deposits to the lockbox and credit card payments for daily deposits.</li><li>Review, interpret, and process payments with detailed remittance information.</li><li>Research and resolve partial payments or payments missing remittance details within 48–72 hours.</li><li>Maintain accurate records of payment application research.</li><li>Partner with sales and operations teams to resolve payment discrepancies quickly.</li><li>Provide backup support for other AR functions.</li><li>Assist the finance team with month-end and year-end closing activities.</li><li>Follow company policies, procedures, and accounting regulations related to billing and receivables.</li></ul><p><br></p>
We are looking for a skilled Senior IT Auditor to join our team in Charlotte, North Carolina. In this role, you will assist clients in identifying and managing technology risks, improving efficiency, and ensuring compliance across various IT frameworks and systems. This position offers the opportunity to work with cutting-edge technologies and diverse industries, delivering tailored solutions to enhance cybersecurity, data governance, and IT resilience.<br><br>Responsibilities:<br>• Conduct comprehensive IT audits to assess risks, evaluate controls, and ensure compliance with industry standards.<br>• Develop audit deliverables such as process flows, work programs, audit reports, and control summaries.<br>• Provide advisory services on IT frameworks, including cybersecurity, cloud auditing, data governance, and disaster recovery.<br>• Identify opportunities to enhance clients' technology performance and operational efficiency.<br>• Collaborate with clients to implement technology solutions that align with their business objectives.<br>• Stay updated on emerging technologies and industry trends to deliver innovative solutions.<br>• Lead or assist in audit engagements, ensuring quality and adherence to timelines.<br>• Evaluate the effectiveness of IT general controls and recommend improvements.<br>• Support clients in achieving compliance with regulations such as Sarbanes-Oxley and ISO standards.<br>• Foster strong client relationships and contribute to a positive team environment.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Charlotte, North Carolina. In this role, you will play a vital part in managing overdue accounts and ensuring timely payment resolution. This position is ideal for someone with a strong background in commercial and consumer collections, who thrives in a fast-paced environment within the manufacturing industry.<br><br>Responsibilities:<br>• Manage and follow up on overdue accounts to ensure timely payment and resolution.<br>• Communicate effectively with clients to address billing discrepancies and payment issues.<br>• Utilize established credit and collection processes to recover outstanding debts.<br>• Maintain accurate records of collection activities and payment agreements.<br>• Collaborate with internal teams to resolve account disputes and ensure client satisfaction.<br>• Analyze account histories to identify patterns and recommend actions for improvement.<br>• Prepare detailed reports on collection efforts and account statuses.<br>• Ensure compliance with company policies and legal standards during all collection activities.<br>• Support the team in achieving monthly collection targets and financial goals.
We are looking for an experienced Accounts Receivable Analyst to join our team on a contract basis in Charlotte, North Carolina. This role is ideal for someone who excels in managing accounts receivable processes, including credit and collections. You will play a critical role in ensuring accurate billing, timely collections, and efficient cash application, contributing to the overall financial health of the organization.<br><br>Responsibilities:<br>• Oversee accounts receivable operations, ensuring accurate and timely processing of invoices.<br>• Manage collection efforts for commercial accounts, maintaining positive relationships with clients while securing payments.<br>• Perform cash application tasks, reconciling payments to customer accounts.<br>• Monitor and analyze cash activity to ensure proper allocation.<br>• Handle billing functions to ensure invoices are correct and delivered promptly.<br>• Utilize SAP software to manage accounts receivable and related financial data.<br>• Prepare reports and documentation to support financial audits and internal reviews.<br>• Collaborate with other departments to resolve discrepancies and improve processes.<br>• Maintain a portfolio of accounts, ensuring timely follow-ups and resolution of outstanding balances.<br>• Provide insights and recommendations to improve the efficiency of accounts receivable operations.
