<ul><li>Lead, mentor, and manage the helpdesk team to ensure high-quality, timely technical support</li><li>Oversee daily helpdesk operations, including ticket queues, prioritization, escalations, and workload distribution</li><li>Ensure SLAs, KPIs, and customer satisfaction targets are consistently met</li><li>Act as the primary escalation point for complex or critical technical issues</li><li>Develop, document, and continuously improve helpdesk processes, workflows, and procedures</li><li>Manage and optimize helpdesk tools such as ticketing systems, remote support platforms, and knowledge bases</li><li>Monitor performance metrics and produce regular operational and management reports</li><li>Coordinate with infrastructure, security, and application teams to resolve cross-functional issues</li><li>Oversee onboarding and offboarding processes, including account provisioning, access control, and equipment setup</li><li>Manage hardware inventory, asset tracking, and lifecycle management</li><li>Enforce security standards, policies, and compliance within support operations</li><li>Assist with budgeting, vendor management, and technology planning related to end-user support</li><li>Identify opportunities for automation and efficiency improvements (e.g., PowerShell scripting, self-service tools)</li></ul>
<p>We are looking for a dedicated and detail-oriented<strong> BILINGUAL in English and Spanish</strong> Customer Service Representative to join our team in Fort Mill, South Carolina. This position offers the opportunity to work in a dynamic environment within the telecom services industry. As a contract-to-permanent role, it provides the potential for long-term growth and stability.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by responding to inbound and outbound calls efficiently and with strong attention to detail.</p><p>• Manage data entry tasks with a high level of accuracy and thoroughness.</p><p>• Handle order entry processes, ensuring timely and accurate completion.</p><p>• Assist with front desk responsibilities for an hour weekly and provide coverage during receptionist absences.</p><p>• Support event-related customer inquiries, including monthly events and quarterly major events.</p><p>• Address approximately 15 customer calls daily, with increased volume during major events.</p><p>• Collaborate with customer service teams across two companies to ensure seamless operations.</p><p>• Provide bilingual support in Spanish for translation and communication purposes, if applicable.</p><p>• Uphold punctuality and reliability while fostering a team-oriented work environment.</p><p>• Maintain a strong focus on detail and long-term fit within the organization.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Matthews, North Carolina. This is a Contract to permanent position within the high-tech pharmaceutical and biotech industry. The ideal candidate will excel at providing exceptional customer service while managing inbound and outbound calls, domestic and international customer order processing, and maintaining strong attention to detail. This role offers an opportunity to grow professionally in a dynamic and supportive environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide accurate solutions through phone and email communication.</p><p>• Handle inbound and outbound calls professionally, ensuring customer satisfaction and timely resolution of issues.</p><p>• Process customer orders with precision, verifying details to ensure accuracy and compliance.</p><p>• Maintain detailed records of customer interactions and transactions using company systems.</p><p>• Collaborate with internal teams to address customer needs and improve service delivery.</p><p>• Ensure adherence to company policies and procedures while resolving customer concerns.</p><p>• Identify opportunities to improve customer service processes and contribute ideas for enhancement.</p><p>• Manage multiple tasks effectively while maintaining a focus on quality and efficiency.</p><p>• Provide support and guidance to customers regarding product and service offerings.</p><p>• Demonstrate a positive attitude and professionalism in all interactions.</p>
<p>We are looking for a motivated and personable <strong><u>Bilingual</u></strong> (Spanish) Customer Service Representative to join our team in Fort Mill, South Carolina. This Contract to permanent position offers an exciting opportunity to engage with customers, manage inquiries, and contribute to our continued success. The ideal candidate is proactive, organized, and eager to build strong relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Initiate outreach efforts, including cold calls, to potential and existing customers in a detail-oriented and engaging manner.</p><p>• Handle customer inquiries and interactions, ensuring a seamless and positive experience from start to finish.</p><p>• Utilize Salesforce to maintain accurate records of customer data, communications, and progress towards sales or service goals.</p><p>• Stay organized and manage tasks efficiently, ensuring timely follow-ups and attention to detail.</p><p>• Meet and exceed established metrics and performance objectives to support the team’s overall goals.</p><p>• Collaborate with team members and contribute to various initiatives in a dynamic and fast-paced environment.</p><p>• Assist with order entry and resolve customer issues effectively during inbound and outbound calls.</p><p>• Maintain a strong commitment to delivering high-quality customer service and building lasting relationships.</p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Charlotte, North Carolina. This is a Contract to permanent position, offering a great opportunity to showcase your skills in customer service and administrative support. The role is fully in-person and requires a proactive individual who thrives in a small office environment.<br><br>Responsibilities:<br>• Provide accurate and timely updates on customer orders and tracking details.<br>• Process and manage sample requests, ensuring customer satisfaction.<br>• Create and maintain Purchase Orders and Sales Orders using QuickBooks.<br>• Obtain and provide freight quotes, coordinating pickups with carriers as needed.<br>• Scan, organize, and file essential documentation.<br>• Maintain and update customer records within company systems, including Voze.<br>• Support accounts payable and receivable functions by generating invoices and following up on overdue accounts.<br>• Enter and track vendor bills with accuracy.<br>• Handle customer credit applications, including conducting credit checks and verifying references.
We are looking for a motivated Inside Sales Representative to join our team in Charlotte, North Carolina. In this Contract to permanent role, you will play a vital part in delivering exceptional customer service while driving sales growth in the retail furniture industry. This position offers an exciting opportunity to contribute to various aspects of sales operations, customer support, and team collaboration.<br><br>Responsibilities:<br>• Foster a positive and detail-oriented atmosphere by maintaining a results-driven attitude when interacting with customers and colleagues.<br>• Develop a thorough understanding of website functionalities and product details to deliver superior customer service and sales expertise.<br>• Address customer inquiries and sales-related issues independently, escalating matters to management only when necessary.<br>• Regularly monitor and respond to voicemail messages to ensure timely communication and resolution.<br>• Collaborate with customers, delivery services, and field technicians to resolve service issues efficiently and cost-effectively.<br>• Support departments such as Accounting, Marketing, Operations, and Sales by assisting with urgent or time-sensitive projects.<br>• Accurately process daily online orders and ensure swatch kits are prepared and mailed promptly.<br>• Help Accounting with shipping vendor quote comparisons to identify the most cost-effective options for orders.<br>• Assist in entering furniture orders into the internal system when required.<br>• Contribute to team efforts by offering assistance with critical tasks, including filing and other administrative duties as needed.
We are looking for a Service Coordinator to join our team in Charlotte, North Carolina. This Contract to permanent position requires a detail-oriented individual with excellent organizational and communication skills. The ideal candidate will be responsible for coordinating various service-related tasks and ensuring smooth operations within a production environment.<br><br>Responsibilities:<br>• Manage client intake processes to ensure accurate and efficient handling of requests.<br>• Coordinate application submissions and follow-ups using content management systems.<br>• Oversee scheduling and dispatching to optimize workflow and resource allocation.<br>• Prepare and manage billing and quoting documentation with attention to detail.<br>• Utilize Microsoft tools to maintain records and streamline service-related activities.<br>• Communicate effectively with clients and team members to address inquiries and resolve issues.<br>• Monitor and maintain microfilm operations as part of production tasks.<br>• Collaborate with various departments to ensure seamless service delivery.<br>• Identify opportunities for process improvement and implement solutions where applicable.<br>• Provide timely updates and reports to management regarding service operations.
<p>We are seeking a <strong>Client Service Specialist</strong> to provide comprehensive support to Financial Advisors in delivering exceptional financial planning and investment services. This role is integral to ensuring a seamless client experience—from meeting preparation and account monitoring to handling client inquiries and special projects.</p><p>If you have a passion for client service, strong organizational skills, and an interest in financial planning, this position offers an exciting opportunity for growth. <strong>Accounting or tax experience is a significant plus</strong>, as the role includes a focus on <strong>Enhanced Tax Planning</strong> within the financial planning process.</p>
<p>As a Project Manager, you'll oversee jobs from start to finish. You'll make sure the work is completed on time, the team has the tools and support they need, and the customer is satisfied. You'll lead the crew, communicate clearly, and solve problems as they come up.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Communicate with Production Manager and client.</p><p>Visit site, assess needs, and plan next steps.</p><p>Oversee project progress, timelines, safety, and quality.</p><p>Complete final client checks and project paperwork.</p><p>Mentor and support technicians, ensuring accountability.</p><p>You might be a great fit if you...</p><p><br></p><p>3–5 years in a leadership role in construction.</p><p>A calm, solution-oriented mindset when challenges come up.</p><p>A hands-on attitude and you're not afraid to jump in and support the crew.</p><p>Strong organizational skills to manage schedules, paperwork, and project details.</p><p>Natural leadership that motivates and guides your team with clarity.</p><p>A team-first mentality and the ability to collaborate with all departments.</p><p>Reliability, showing up, following through, and staying calm in urgent situations.</p><p><br></p><p>Position Details:</p><p><br></p><p>Schedule: On-call, Monday to Friday, with nights and weekends as needed based on project requirements</p><p>Bonus: Based on individual and company performance</p><p>Travel: As needed</p><p><br></p><p><br></p><p>Full benefits (medical, dental, 401k)</p><p>Team-first culture with growth opportunities</p><p>Local support + national brand strength</p><p>A company that will actually deliver what it sells</p><p>Leadership team who values your hustle and industry expertise</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Cornelius, North Carolina. In this role, you will play a key part in managing financial transactions and ensuring the accuracy of payments and records. This position is a Contract to permanent opportunity, offering the potential for long-term growth within the company.<br><br>Responsibilities:<br>• Process and verify invoices to ensure accuracy and proper coding.<br>• Manage payments through various methods, including Automated Clearing House (ACH) transfers and check runs.<br>• Maintain detailed records of accounts payable transactions for audit and reporting purposes.<br>• Collaborate with vendors and internal departments to resolve discrepancies and inquiries.<br>• Ensure compliance with company policies and procedures in all accounts payable activities.<br>• Perform account coding and validate invoice approvals before processing.<br>• Assist in the implementation of any updates to payment systems or procedures.<br>• Provide excellent customer service when addressing payment-related inquiries.<br>• Support month-end closing activities by reconciling accounts payable balances.
<ul><li><strong>Position: Receptionist (Contract Role Only)</strong></li><li><strong>Location: </strong>4201 Congress St, Charlotte, North Carolina, 28209, United States</li><li><strong>TYPE: 100% ONSITE</strong></li><li><strong>Tentative Hourly Pay Rate: $20 - $21 per hour</strong></li><li><strong>Required Experience: Requires prior experience at the front desk/reception </strong></li></ul><p> </p><p><strong>Job Description: </strong></p><ul><li>Acts as the initial point of contact for visitors. May answer a multi-line phone.</li><li>As a Client Center Receptionist, the candidate will leave a lasting impression on employees and clients by greeting with the 10-5 rule while managing the front desk, providing light meeting planning support, and helping clients and employees with immediate solutions to their inquiries. </li><li>The ideal candidate will be analytical with excellent organizational skills and detailed oriented. </li><li>Additional day to day tasks include but are not limited to: Sort & Distribute mail/packages, provide floor tours for new employees, directing vendors, Validate parking, assist with general queries and communications from employees of all lines of business</li></ul>
<p>We are looking for a detail-oriented Billing Specialist to join our team in Cornelius, North Carolina. In this role, you will oversee accounts receivable processes, ensure timely collections, and maintain accurate financial records. Your expertise in commercial collections and cash applications will be essential to driving efficiency and supporting the financial health of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable operations, ensuring accurate and timely processing of invoices and payments.</p><p>• Handle commercial collections by following up with clients to resolve outstanding balances.</p><p>• Apply cash payments accurately to customer accounts, ensuring proper documentation.</p><p>• Monitor and reconcile accounts to identify discrepancies and take corrective actions.</p><p>• Collaborate with internal teams to streamline billing functions and improve processes.</p><p>• Generate detailed financial reports related to accounts receivable and collections.</p><p>• Maintain organized records of all transactions to support audits and compliance.</p><p>• Provide exceptional customer service to address inquiries related to invoices and payments.</p><p>• Assist in developing strategies to optimize cash flow and reduce overdue accounts.</p><p>• Ensure compliance with company policies and financial regulations in all accounts receivable activities.</p>
<p>We are looking for a talented and driven Marketing Manager to oversee and enhance our digital marketing efforts. This role will play a key part in managing our online presence, including ecommerce operations, content creation, and social media strategies, while collaborating closely with sales and service teams. The ideal candidate will bring expertise in digital tools and platforms, along with a strong understanding of B2B distributor and service-driven business models. <strong>This is a Contract to permanent position based on-site in Charlotte, North Carolina. </strong></p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize the Shopify ecommerce platform, including product listings, collections, and overall site functionality.</p><p>• Develop and produce engaging photo and video content to promote products, support educational initiatives, and drive customer engagement.</p><p>• Utilize AI tools to streamline marketing processes and enhance campaign efficiency.</p><p>• Collaborate with sales and service teams to align marketing strategies with long sales cycles and technical product offerings.</p><p>• Monitor and analyze performance metrics to identify opportunities for improvement and ensure marketing goals are met.</p><p>• Create and implement social media strategies to boost brand awareness and customer interaction.</p><p>• Plan and execute email marketing campaigns targeting B2B audiences.</p><p>• Develop content strategies tailored to screen printing, digital printing, and related industries.</p><p>• Maintain a strong focus on SEO to optimize web content and improve search engine rankings.</p><p>• Stay updated on industry trends and incorporate innovative techniques into marketing strategies.</p>
<p>Robert Half is proactively recruiting Help Desk Technicians (Level I) for upcoming contract and contract-to-hire opportunities. These roles are ideal for customer-focused IT professionals who enjoy troubleshooting technical issues and supporting end users in fast-paced environments.</p><p><strong>Responsibilities</strong></p><ul><li>Provide first-line technical support for desktops, laptops, mobile devices, and peripherals</li><li>Troubleshoot hardware, software, connectivity, and account access issues</li><li>Escalate complex issues to Tier II/III teams as needed</li><li>Document incidents and resolutions in a ticketing system</li><li>Deliver excellent customer service to internal users</li></ul>
<p><strong>Role Overview</strong></p><p>Robert Half is proactively building a pipeline of Senior Unreal Engine Simulation Engineers to support upcoming client initiatives focused on high-fidelity, real-time vehicle simulation.</p><p>This role uses Unreal Engine 5 as an engineering and simulation platform, not as a game engine. The work centers on creating physics-accurate virtual environments where vehicles behave as they do in the real world. These simulations support defense, automotive, motorsports, and advanced mobility programs, enabling digital testing and validation before physical prototypes exist.</p><p>If you enjoy combining C++, physics-based systems, and real-time performance engineering, this role offers highly technical, high-impact work.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><p><strong>Build High-Fidelity Simulation Environments</strong></p><ul><li>Develop and extend real-time simulation applications using Unreal Engine 5</li><li>Create and modify large-scale environments including terrain, road networks, and test scenarios</li><li>Optimize lighting, scale, and performance to support realistic simulation outcomes</li></ul><p><strong>Implement Realistic Vehicle Dynamics</strong></p><ul><li>Design and tune vehicle behavior models including:</li><li>Suspension and chassis dynamics</li><li>Acceleration, braking, traction, and handling</li><li>Weight transfer and environmental interaction</li><li>Validate simulation behavior against real-world vehicle data</li><li>Focus on engineering-grade realism, not arcade-style mechanics</li></ul><p><strong>C++-Driven Unreal Development</strong></p><ul><li>Write and maintain Unreal Engine C++ code in a shared, production codebase</li><li>Troubleshoot and optimize performance-critical systems</li><li>Participate in code reviews and technical design discussions</li></ul><p><strong>Systems & Platform Integration</strong></p><ul><li>Collaborate with teams working on:</li><li>Embedded systems and sensors</li><li>IoT and telemetry platforms</li><li>Cloud services (AWS, Azure, or GCP)</li><li>User-facing engineering and analytics applications</li><li>Ensure Unreal-based simulations integrate cleanly into broader system architectures</li></ul><p><strong>Ownership & Technical Leadership</strong></p><ul><li>Own features and systems from concept through deployment</li><li>Contribute to requirements discussions, design reviews, and cross-team planning</li><li>Mentor and collaborate with engineers across multiple disciplines</li></ul>
<p>Client Confidential Protiviti Engagement</p><p>We are partnering with a confidential financial services client undergoing a major transition in waterfall payment modeling and CLO conversion. To support this initiative, we are expanding the project team with skilled CLO Modelers and Reporting Analysts.</p><p><br></p><p>Open Roles</p><p>• Reporting Analyst (2–5 years' experience)</p><p>• CLO Modeler (2–5 years' experience)</p><p><br></p><p>What You’ll Do</p><p>• Support the transition of complex payment waterfalls into automated systems</p><p>• Convert Collateralized Loan Obligations (CLOs) into modeled structures</p><p>• Collaborate closely with Relationship Management teams as responsibilities shift</p><p>• Deliver clear, intuitive reporting using BI tools and reporting engines</p><p>• Conduct due diligence on loan portfolios, including CLO structures</p><p>• Analyze and evaluate credit risk models to ensure alignment with regulatory and organizational standards</p><p>• Develop and implement strategies to optimize leveraged loan and credit risk frameworks</p><p>• Monitor and enhance risk management processes to improve efficiency and compliance</p><p>• Provide insights and recommendations to strengthen credit and loan risk practices</p><p>• Lead workflow improvements and support data‑driven decision‑making across the risk management function</p><p><br></p><p>Skills We’re Looking For</p><p>• CDO Suite expertise (required for CLO Modelers)</p><p>• Strong SQL and Excel proficiency</p><p>• Experience with reporting engines and BI tools</p><p>• Knowledge of CLOs or structured credit products (strong plus)</p><p>• Background in financial modeling, credit risk, or structured loan analysis</p><p><br></p><p>Locations</p><p>• Charlotte, NC (Hybrid Onsite)</p><p>• Remote option available for experienced CLO Modelers</p><p><br></p><p>Timeline</p><p>• Transition project expected to span 6–8 months</p><p>• Target start date: Q1 (January)</p><p>• Contract duration: 6–12 months</p><p><br></p><p>About the Opportunity</p><p>This long‑term contract role offers the chance to play a meaningful part in a large‑scale transformation of structured credit modeling and reporting. Ideal candidates will bring a strong analytical foundation, comfort with evolving business needs, and the ability to operate in a fast‑moving, collaborative environment.</p>
<p>Robert Half is working on an important Controller opening for a client of ours that has a focus on cost and overseeing the financial operations related to their projects. This position calls for strong analytical capabilities, sound financial judgment, and the ability to work effectively across teams. The selected candidate will help strengthen financial performance, enhance planning accuracy, and support leadership with meaningful insights.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee cost activity and spending across key operational areas to ensure financial discipline.</li><li>Prepare detailed cost analyses, forecasts, and variance reporting to monitor performance trends.</li><li>Collaborate with internal partners to promote efficient purchasing practices and optimize resource utilization.</li><li>Maintain and improve tools, processes, and dashboards used to track and report cost information.</li><li>Support the development of annual budgets and ongoing financial plans for major organizational initiatives.</li><li>Review financial data to identify opportunities for improved efficiency and recommend process enhancements.</li><li>Uphold adherence to internal financial controls and applicable regulatory requirements.</li><li>Provide accurate cost information during monthly and annual close cycles.</li><li>Present financial insights and recommendations that help guide strategic and operational decisions.</li></ul><p><br></p>
<p>💼 <strong>Opportunity for NC Attorneys: Of Counsel Role with High Case Volume!</strong> ⚖️🌟</p><p><br></p><p>Are you ready to <strong>grow your practice</strong> without worrying about lead generation or intake tasks? Become an <strong>Of Counsel Attorney</strong> in North Carolina and partner with a firm that will <strong>supercharge your case volume</strong>! If you love litigation, thrive in the courtroom, and care about helping clients secure the best outcomes, this is your chance to level up your legal career.</p><p><br></p><p>📈 <strong>Why Join This Firm?</strong></p><p>✔️ <strong>Boost your case load</strong> with a steady stream of personal injury and premises cases 📝</p><p>✔️ Fully staffed intake team to assist with client onboarding – so you can focus on what you do best: lawyering! 💼</p><p>✔️ <strong>Fee split compensation</strong> based on the successful resolution of cases 💰</p><p>✔️ Expanded support, including malpractice coverage and escrow compliance ✅</p><p><br></p><p>🎉 <strong>Benefits That Stand Out:</strong></p><p>✨ <strong>Flexible schedule</strong> – choose your own hours 🕒</p><p>✨ <strong>Paid time off</strong> + holidays 🌴</p><p>✨ Health plan reimbursement options 💙</p><p>✨ <strong>Annual recognition & incentives</strong> to celebrate your success 🎊</p><p>✨ Monthly perks like <strong>Wine Wednesday & Employee Appreciation</strong> 🍷💡</p>
We are looking for a detail-oriented Financial Analyst to join our team in Lincolnton, North Carolina. In this role, you will provide critical financial insights and analysis to support strategic decision-making and overall organizational growth. The ideal candidate will have a strong background in financial modeling, inventory analysis, and compliance, with a proven ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Conduct comprehensive financial analyses, including cash flow assessments, profit and loss reviews, and cost accounting to guide business decisions.<br>• Collaborate with the Sales Team to manage product costing, ensuring accurate pricing and profitability evaluations.<br>• Oversee cost center accounting by calculating cost rates, analyzing deviations, and implementing corrective measures to improve efficiency.<br>• Perform monthly inventory valuations, investigate variances, and recommend measures to address inventory discrepancies.<br>• Participate in quarterly and annual physical inventory counts to ensure accuracy and compliance with audit requirements.<br>• Analyze market trends, sales data, and customer purchasing patterns to develop pricing strategies that enhance profitability.<br>• Create and automate advanced Excel reports using pivot tables and formulas to streamline data analysis and reporting.<br>• Support compliance with governmental accounting standards and internal control processes.<br>• Prepare detailed monthly management reports, profit and loss forecasts, and lead the strategic budgeting process to align financial objectives with business goals.<br>• Develop financial models to evaluate scenarios and support strategic planning initiatives.
<p>Robert Half is building a pipeline of Desktop Support Technicians for anticipated client needs. These roles support day-to-day IT operations and are well suited for hands-on professionals who enjoy resolving technical issues directly with users.</p><p><strong>Responsibilities</strong></p><ul><li>Support end users with hardware, software, and application issues</li><li>Perform workstation setup, imaging, and equipment deployments</li><li>Troubleshoot printers, VPN access, and basic network connectivity</li><li>Manage user accounts and permissions in Active Directory and Microsoft 365</li><li>Maintain accurate documentation and asset tracking</li></ul>
<p><strong>Overview</strong></p><p>Robert Half is proactively building a pipeline of Full Stack Software Engineers for upcoming client needs. These roles involve designing, building, and supporting modern software applications across front-end, back-end, and cloud environments within Agile teams.</p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, test, and maintain scalable, secure software solutions</li><li>Contribute across the full stack, including front-end UI, back-end services, APIs, and databases</li><li>Collaborate with Product Owners, designers, and engineers to deliver high-quality features</li><li>Troubleshoot and enhance existing applications to improve performance and reliability</li><li>Participate in code reviews, design discussions, and Agile ceremonies</li><li>Support CI/CD pipelines and cloud-based deployments</li><li>Stay current with emerging technologies and best practices</li></ul>
<p>We are seeking an experienced E-commerce professional to manage and optimize our online shopping experience, driving revenue growth through site performance, merchandising, and digital marketing alignment. This role partners closely with marketing, design, UX, and operations to deliver a seamless, on-brand customer journey.</p><ul><li>Manage day-to-day operations of the e-commerce platform (Shopify, Magento, WooCommerce, BigCommerce, etc.)</li><li>Optimize product listings, collections, pricing, and promotions</li><li>Partner with design and UX teams to improve site experience and conversion rates</li><li>Monitor site performance, traffic, and conversion metrics</li><li>Execute and support site updates, launches, and seasonal campaigns</li><li>Collaborate with marketing on email, paid media, SEO, and promotional initiatives</li><li>Manage content updates, imagery, and merchandising standards</li><li>Coordinate with development teams on enhancements, testing, and bug fixes</li></ul><p><br></p>
<p>We are seeking a skilled Marketing Automation Specialist to manage, optimize, and execute automated marketing campaigns that drive engagement, lead generation, and customer retention. This role works closely with marketing, creative, and sales teams to ensure automated campaigns align with brand strategy and business goals.</p><ul><li>Design, build, and manage automated marketing campaigns across email, CRM, and marketing platforms</li><li>Segment audiences and personalize messaging for targeted campaigns</li><li>Manage marketing automation platforms (Marketo, HubSpot, Salesforce Marketing Cloud, Pardot, etc.)</li><li>Monitor campaign performance, analyze results, and provide actionable insights</li><li>Collaborate with design and content teams to develop campaign assets</li><li>Maintain data hygiene and ensure proper lead scoring, tracking, and tagging</li><li>Optimize campaigns for engagement, conversion, and ROI</li><li>Support CRM integrations, lead nurturing workflows, and sales alignment</li></ul><p><br></p>
