<p>We are looking for a dedicated Client Services Manager to join our team in Charlotte, North Carolina. This role involves supporting financial advisors and ensuring exceptional client experiences within the financial services sector.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support to financial advisors by managing client relationships and addressing inquiries.</p><p>• Perform precise data entry tasks to maintain and update financial records.</p><p>• Manage customer accounts, including account setup and maintenance.</p><p>• Collaborate with team members to enhance client satisfaction and service delivery.</p><p>• Maintain compliance with financial regulations and company policies.</p><p>• Identify opportunities to streamline processes and improve operational efficiency.</p><p>• Prepare reports and summaries to support decision-making for financial advisors.</p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. This position offers the opportunity to work in a dynamic environment within the telecom services industry. As a contract-to-permanent role, it provides the potential for long-term growth and stability.<br><br>Responsibilities:<br>• Deliver exceptional customer service by responding to inbound and outbound calls efficiently and with strong attention to detail.<br>• Manage data entry tasks with a high level of accuracy and thoroughness.<br>• Handle order entry processes, ensuring timely and accurate completion.<br>• Assist with front desk responsibilities for an hour weekly and provide coverage during receptionist absences.<br>• Support event-related customer inquiries, including monthly events and quarterly major events.<br>• Address approximately 15 customer calls daily, with increased volume during major events.<br>• Collaborate with customer service teams across two companies to ensure seamless operations.<br>• Provide bilingual support in Spanish for translation and communication purposes, if applicable.<br>• Uphold punctuality and reliability while fostering a team-oriented work environment.<br>• Maintain a strong focus on detail and long-term fit within the organization.
We are looking for a motivated and personable Customer Service Representative to join our team in Fort Mill, South Carolina. This Contract to permanent position offers an exciting opportunity to engage with customers, manage inquiries, and contribute to our continued success. The ideal candidate is proactive, organized, and eager to build strong relationships with clients.<br><br>Responsibilities:<br>• Initiate outreach efforts, including cold calls, to potential and existing customers in a detail-oriented and engaging manner.<br>• Handle customer inquiries and interactions, ensuring a seamless and positive experience from start to finish.<br>• Utilize Salesforce to maintain accurate records of customer data, communications, and progress towards sales or service goals.<br>• Stay organized and manage tasks efficiently, ensuring timely follow-ups and attention to detail.<br>• Meet and exceed established metrics and performance objectives to support the team’s overall goals.<br>• Collaborate with team members and contribute to various initiatives in a dynamic and fast-paced environment.<br>• Assist with order entry and resolve customer issues effectively during inbound and outbound calls.<br>• Maintain a strong commitment to delivering high-quality customer service and building lasting relationships.
<p>We are looking for a skilled Customer Service Representative to join our team in Cornelius, North Carolina. This is an on-site, contract-to-permanent position that offers an exciting opportunity to support a large volume of facilities while delivering exceptional customer experiences. The ideal candidate will thrive in a dynamic environment and demonstrate empathy, professionalism, and problem-solving skills when interacting with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to routine inquiries from customers and troubleshoot facility-related issues with efficiency and professionalism.</p><p>• Offer guidance to customers navigating e-commerce platforms and assist with transaction-related questions.</p><p>• Manage escalated situations calmly and empathetically, providing solutions to distressed or frustrated callers.</p><p>• Conduct outbound follow-up calls to resolve prior inquiries and ensure customer satisfaction.</p><p>• Record and update all customer interactions and case progress accurately within internal systems.</p><p><br></p>
We are looking for an experienced Accounts Receivable Supervisor/Manager to join our dynamic manufacturing team in Charlotte, North Carolina. In this role, you will oversee customer credit risk, collections, dispute resolution, and cash application processes while driving efficiency and fostering strong relationships with clients and internal stakeholders. You will play a pivotal role in optimizing operations, mentoring team members, and ensuring alignment with organizational goals.<br><br>Responsibilities:<br>• Lead and manage the collections team, ensuring accurate oversight of accounts receivable aging and cash application processes.<br>• Collaborate with customers and internal departments to deliver exceptional service and support company-wide initiatives.<br>• Address and resolve escalated customer disputes promptly and professionally.<br>• Develop and implement best practices to enhance the efficiency and effectiveness of cash collection and application processes.<br>• Provide strategic guidance on corporate credit policies and ensure compliance with contractual payment terms.<br>• Identify opportunities to scale and improve collections operations while maintaining strong customer relationships.<br>• Prepare and present detailed accounts receivable aging, cash forecasts, credit risk analyses, and other financial reports to management.<br>• Manage relationships with third-party collections agencies and legal representatives as needed.<br>• Coach and mentor the collections team to achieve performance goals and drive continuous improvement.<br>• Support financial close processes and ensure accurate reporting of reserve requirements for credit memos and bad debt write-offs.
We are looking for an experienced Accounts Receivable Supervisor/Manager to oversee cash application processes and drive operational excellence within our shared services team. This role is based in Charlotte, North Carolina, and requires a leader who can balance day-to-day operations with strategic initiatives aimed at process improvement and team development. If you have a strong background in accounts receivable and thrive in dynamic environments, we encourage you to apply.<br><br>Responsibilities:<br>• Lead and manage a team of cash application specialists, ensuring accuracy and efficiency in daily operations.<br>• Oversee the end-to-end order-to-cash processes, including cash applications, collections, and billing functions.<br>• Collaborate with internal stakeholders across 30+ divisions to meet service-level agreements and provide exceptional support.<br>• Identify opportunities for process improvements and implement solutions to enhance workflows and team performance.<br>• Monitor aging reports and ensure timely resolution of outstanding accounts receivable issues.<br>• Drive initiatives to improve customer satisfaction and service quality within shared services.<br>• Balance operational responsibilities with strategic planning to enable future growth and scalability.<br>• Provide guidance and training to team members, fostering a culture of collaboration and continuous improvement.<br>• Adapt to the complexities of a shared services environment, ensuring alignment with organizational goals.
<p>We are looking for an experienced Transactional Accounting Manager to oversee and enhance accounts receivable and accounts payable processes for our organization. This role requires a strategic individual who can lead process improvements, ensure operational efficiency, and maintain compliance with accounting standards. The ideal candidate will thrive in a hybrid work environment and have experience centralizing operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Centralization Leadership</strong></p><ul><li>Design and implement the migration of divisional accounting processes into a unified, centralized structure.</li><li>Partner with divisional leaders to ensure smooth knowledge transfer and process alignment.</li></ul><p><strong>Process Optimization</strong></p><ul><li>Analyze, redesign, and implement best-in-class processes for all transactional accounting functions.</li><li>Drive efficiency, accuracy, and scalability to support future growth.</li></ul><p><strong>Accounts Payable (AP) Management</strong></p><ul><li>Oversee end-to-end AP processes, including invoice processing, payments, vendor setup/maintenance, and resolution of discrepancies.</li><li>Lead vendor reconciliation efforts to maintain accurate records and financial integrity.</li></ul><p><strong>Accounts Receivable (AR) Management</strong></p><ul><li>Direct the AR cycle, including billing, cash application, collections, and customer account management.</li><li>Ensure timely and accurate receipt of payments and lead customer reconciliation initiatives.</li></ul><p><strong>Sales Data Integration</strong></p><ul><li>Manage and optimize the sales loading process, ensuring accurate and timely data integration into the accounting system.</li></ul><p><strong>Team Building & Leadership</strong></p><ul><li>Recruit, train, and supervise a team responsible for transactional accounting activities.</li><li>Foster a culture of accountability, continuous improvement, and professional development.</li></ul><p><strong>Hands-On Execution</strong></p><ul><li>Perform day-to-day transactional accounting tasks during the initial phase to ensure operational continuity and build foundational knowledge of processes.</li></ul><p><strong>System Implementation & Optimization</strong></p><ul><li>Utilize SAGE Intacct for core accounting functions; experience with SAGE Intacct is highly desirable.</li><li>Collaborate with IT and finance leadership to optimize system usage and support ongoing training.</li></ul><p><br></p>
We are looking for an Accounts Receivable Clerk to join our dynamic team in Charlotte, North Carolina. This role requires an individual who thrives in a collaborative environment and is passionate about maintaining accurate financial records and delivering excellent customer service. With a hybrid schedule, including remote work on Mondays and Fridays, this position offers a balanced work-life opportunity while contributing to a fast-paced, high-volume cash applications environment.<br><br>Responsibilities:<br>• Process and apply customer payments to open receivables while ensuring accuracy and timeliness.<br>• Investigate and analyze remittance details to resolve discrepancies and maintain accurate records.<br>• Perform cash application tasks using automation tools in a complex, multi-division system.<br>• Maintain and update customer accounts, including adjustments, write-offs, and payment reversals as required.<br>• Collaborate with stakeholders to address payment inquiries and resolve issues efficiently.<br>• Manage transactions across multiple bank accounts while reconciling payments and invoices.<br>• Support collection efforts by handling partial payments, reversals, and other adjustments.<br>• Proactively identify and implement improvements in cash application processes.<br>• Assist with accounts receivable-related projects as assigned.<br>• Ensure compliance with company policies and service level agreements in all financial operations.
<p>We are looking for a skilled Finance Operations Business partner to join our team in Charlotte, North Carolina. This long-term contract position offers an excellent opportunity to oversee and optimize financial operations while supporting business goals. The ideal candidate will possess strong expertise in operations management and finance, ensuring accurate reporting and compliance with established policies and standards.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage financial transactions, including invoices, credit notes, purchase orders, and intercompany requests.</p><p>• Provide financial support to client accounts by handling cost allocations and ensuring contract-specific financial inputs.</p><p>• Maintain and update key financial data such as client, project, and vendor records, as well as closures.</p><p>• Review and approve invoicing, purchasing, and hiring requests in alignment with delegation of authority guidelines.</p><p>• Perform general ledger cost allocations based on input from finance business partners or contract accountants.</p><p>• Execute month-end close activities, adhering to organizational policies and deadlines.</p><p>• Ensure financial and contract reporting is accurate, consistent, and compliant with regulations.</p><p>• Collaborate with clients and internal teams to address issues and fulfill account requirements.</p><p>• Identify potential risks, errors, and areas for process improvement to enhance operational controls.</p><p>• Work diligently to meet monthly deadlines while maintaining a high level of precision.</p>
<ul><li>Provide Tier 1–2 technical support for end users, including desktops, laptops, printers, and mobile devices</li><li>Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner</li><li>Install, configure, and maintain Windows workstations and standard business applications</li><li>Manage user accounts, permissions, and security groups in Active Directory and Microsoft 365</li><li>Support basic networking issues (LAN/WAN, wireless, VPN connectivity)</li><li>Assist with VoIP phones, collaboration tools, and conferencing systems</li><li>Document incidents, requests, and resolutions in the IT ticketing system</li><li>Escalate complex issues to senior IT staff or external vendors when appropriate</li><li>Assist with system upgrades, hardware refreshes, and new user onboarding/offboarding</li><li>Follow IT security policies and support patching, antivirus, and backup processes</li></ul>
<p>Growing local CPA firm is seeking a <strong>Tax Senior or Manager</strong> to join their team. This role will manage and review complex individual and business tax returns, lead client relationships, and support staff development.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review federal and state tax returns for individuals, partnerships, and corporations</li><li>Advise clients on tax planning and compliance</li><li>Supervise, train, and mentor staff accountants</li><li>Assist with firm process improvements and client growth initiatives</li></ul>
<p>Hiring: CLO Modelers & Reporting Analysts- 6 -12-month contract </p><p>Protiviti client building out team to support a major transition in waterfall payment modeling and CLO conversion. Roles Available</p><p>• Reporting Analyst (2–5 years experience)</p><p>• CLO Modeler (2–5 years experience)</p><p>What You’ll Do</p><p>• Support the transition of payment waterfalls into automated systems</p><p>• Help convert Collateralized Loan Obligations (CLOs) into modeled structures</p><p>• Collaborate with the Relationship Management team during the shift of responsibilities</p><p>• Deliver clear, user-friendly reporting through BI tools and reporting engines</p><p>Skills We’re Looking For</p><p>• CDO Suite expertise (required for modelers)</p><p>• SQL and Excel proficiency</p><p>• Experience with reporting engines / BI tools</p><p>• CLO industry knowledge is a strong plus</p><p>Locations</p><p>• Onsite Charlotte, NC Hybrid </p><p>• Remote option available for experienced modelers</p><p>Timeline</p><p>• Transition expected to take 6–8 months</p><p>• Target start date: Q1 (January)</p><p><br></p><p>Reporting Analyst or CLO (C Modeling Analyst. This long-term contract position offers the opportunity to play a key role in managing credit risk and analyzing structured loan frameworks. The ideal candidate will bring a strong background in risk management, financial modeling, and credit risk strategies while demonstrating an ability to adapt to evolving business needs.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement risk management strategies to address credit risk and optimize leveraged loan structures.</p><p>• Analyze and evaluate credit risk models, ensuring they align with organizational goals and regulatory requirements.</p><p>• Conduct detailed due diligence on loan portfolios, including collateralized loan obligations (CLOs).</p><p>• Collaborate with reporting analysts to generate accurate and user-friendly reports using business intelligence tools.</p><p>• Support the transition of payment processes into a waterfall framework.</p><p>• Monitor and assess risk management frameworks to maintain compliance and improve operational efficiency.</p><p>• Provide insights and recommendations to enhance loan and credit risk management practices.</p><p>• Facilitate the conversion of collateralized loan obligations into advanced modeling systems.</p><p>• Lead efforts to streamline workflows and improve data-driven decision-making within the risk management team.</p>
We are looking for a skilled Sales & Use Tax Accountant to join our team in Charlotte, North Carolina. This is a long-term contract position that requires expertise in multi-state tax compliance, audit support, and exemption certificate management. The ideal candidate will thrive in a hybrid work environment, handling high-volume tax returns with precision and collaborating effectively with internal and external stakeholders.<br><br>Responsibilities:<br>• Prepare and file 200–250+ monthly, quarterly, and annual sales and use tax returns across various state and local jurisdictions.<br>• Analyze and validate tax reports generated from Oracle systems to ensure accuracy.<br>• Collaborate with the Director of Tax to review and finalize tax returns prior to submission.<br>• Access state and local tax portals to file returns and remit payments in a timely manner.<br>• Provide support during the January compliance cycle, which includes a significant volume of returns for December.<br>• Assist with exemption certificate updates, ensuring completeness and accuracy for multiple entities.<br>• Coordinate outreach campaigns to refresh customer exemption certificates, tracking responses and maintaining records.<br>• Support audits by preparing documentation, workpapers, and responding to auditor inquiries.<br>• Identify and resolve inconsistencies in stored exemption certificates, ensuring compliance across merged entities.<br>• Perform clerical and advanced sales tax tasks with attention to detail and efficiency.
We are looking for an Accounts Receivable Specialist to join our team in Rock Hill, South Carolina. This role requires a detail-oriented individual with expertise in managing accounts receivable processes, commercial collections, and cash applications. The ideal candidate will play a key role in ensuring timely and accurate billing and collections while maintaining strong relationships with clients.<br><br>Responsibilities:<br>• Manage and oversee the accounts receivable process, ensuring timely and accurate invoicing.<br>• Conduct commercial collections to recover outstanding payments from clients in a courteous manner.<br>• Apply cash receipts to appropriate accounts and reconcile discrepancies.<br>• Monitor and track customer accounts to identify overdue balances and take appropriate action.<br>• Collaborate with internal teams to resolve billing disputes and ensure smooth payment processing.<br>• Prepare regular reports on accounts receivable status and collection efforts.<br>• Communicate proactively with clients to address payment issues and maintain positive relationships.<br>• Support month-end closing activities related to accounts receivable.<br>• Ensure compliance with company policies and financial regulations in all receivable processes.<br>• Identify opportunities to improve efficiency within the accounts receivable function.
<p>💼 <strong>Opportunity for NC Attorneys: Of Counsel Role with High Case Volume!</strong> ⚖️🌟</p><p><br></p><p>Are you ready to <strong>grow your practice</strong> without worrying about lead generation or intake tasks? Become an <strong>Of Counsel Attorney</strong> in North Carolina and partner with a firm that will <strong>supercharge your case volume</strong>! If you love litigation, thrive in the courtroom, and care about helping clients secure the best outcomes, this is your chance to level up your legal career.</p><p><br></p><p>📈 <strong>Why Join This Firm?</strong></p><p>✔️ <strong>Boost your case load</strong> with a steady stream of personal injury and premises cases 📝</p><p>✔️ Fully staffed intake team to assist with client onboarding – so you can focus on what you do best: lawyering! 💼</p><p>✔️ <strong>Fee split compensation</strong> based on the successful resolution of cases 💰</p><p>✔️ Expanded support, including malpractice coverage and escrow compliance ✅</p><p><br></p><p>🎉 <strong>Benefits That Stand Out:</strong></p><p>✨ <strong>Flexible schedule</strong> – choose your own hours 🕒</p><p>✨ <strong>Paid time off</strong> + holidays 🌴</p><p>✨ Health plan reimbursement options 💙</p><p>✨ <strong>Annual recognition & incentives</strong> to celebrate your success 🎊</p><p>✨ Monthly perks like <strong>Wine Wednesday & Employee Appreciation</strong> 🍷💡</p>
We are looking for a detail-oriented Financial Analyst to join our team in Lincolnton, North Carolina. In this role, you will provide critical financial insights and analysis to support strategic decision-making and overall organizational growth. The ideal candidate will have a strong background in financial modeling, inventory analysis, and compliance, with a proven ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Conduct comprehensive financial analyses, including cash flow assessments, profit and loss reviews, and cost accounting to guide business decisions.<br>• Collaborate with the Sales Team to manage product costing, ensuring accurate pricing and profitability evaluations.<br>• Oversee cost center accounting by calculating cost rates, analyzing deviations, and implementing corrective measures to improve efficiency.<br>• Perform monthly inventory valuations, investigate variances, and recommend measures to address inventory discrepancies.<br>• Participate in quarterly and annual physical inventory counts to ensure accuracy and compliance with audit requirements.<br>• Analyze market trends, sales data, and customer purchasing patterns to develop pricing strategies that enhance profitability.<br>• Create and automate advanced Excel reports using pivot tables and formulas to streamline data analysis and reporting.<br>• Support compliance with governmental accounting standards and internal control processes.<br>• Prepare detailed monthly management reports, profit and loss forecasts, and lead the strategic budgeting process to align financial objectives with business goals.<br>• Develop financial models to evaluate scenarios and support strategic planning initiatives.
<p>We’re looking for a Marketing Data Analyst to turn campaign and customer data into actionable insights that drive smarter marketing decisions. This role partners closely with marketing, digital, and leadership teams to analyze performance across channels, optimize campaigns, and clearly communicate what’s working and what’s not.</p><p>What You’ll Do</p><ul><li>Analyze performance across marketing channels (email, paid media, social, web, SEO, events)</li><li>Track and report on KPIs such as conversion rates, CAC, ROI, engagement, and attribution</li><li>Build and maintain dashboards and reports using tools like Google Analytics, Looker Studio, Tableau, or Power BI</li><li>Interpret campaign results and provide clear insights and recommendations to stakeholders</li><li>Support A/B testing and experimentation for emails, landing pages, ads, and website updates</li><li>Work with marketing automation and CRM platforms (e.g., HubSpot, Marketo, Salesforce) to ensure accurate data tracking</li><li>Identify trends, patterns, and opportunities to improve marketing efficiency and performance</li><li>Ensure data accuracy and consistency across platforms</li></ul><p><br></p>
We are looking for a dedicated Credit Clerk to join our team in Charlotte, North Carolina. This Contract to permanent position is ideal for someone who is detail oriented and has strong experience in credit and collections, particularly within the commercial sector. The role requires attention to detail and the ability to manage credit applications and approvals efficiently.<br><br>Responsibilities:<br>• Process and review credit applications with a focus on accuracy and compliance.<br>• Manage commercial collections, ensuring timely payments and resolving outstanding balances.<br>• Evaluate and approve credit requests based on company policies and guidelines.<br>• Maintain detailed records of credit transactions and collections activities.<br>• Collaborate with internal teams to address credit-related concerns and facilitate smooth operations.<br>• Identify and mitigate risks associated with credit approvals and collections.<br>• Ensure adherence to company procedures and regulatory standards in all credit-related tasks.<br>• Communicate with clients to address payment issues and maintain positive relationships.<br>• Prepare reports and summaries related to credit and collections for management review.<br>• Support process improvements to enhance efficiency in credit and collections workflows.
