<p>We are looking for a Project Assistant with Customer Service and Administrative experience to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers, project management, data entry and administrative support. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
<p>Are you organized, customer-focused, and ready to thrive in a fast-paced shop environment? We are seeking a dedicated Service Writer to join our team in Mechanicsburg, Pennsylvania. In this role, you will support the Service Manager and Assistant Service Manager, ensuring smooth operations and exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customer inquiries via phone, providing timely and professional assistance.</li><li>Accurately review, update, and maintain customer notes on work orders.</li><li>Perform detailed data entry to keep records organized and up to date.</li><li>Process and finalize billing for completed services efficiently and accurately.</li><li>Assist with shop workflow and daily operational tasks to support seamless service delivery.</li><li>Collaborate closely with the Service Manager and Assistant Service Manager to enhance operational efficiency.</li><li>Maintain professionalism and composure in a dynamic, fast-paced work environment.</li><li>Ensure all documentation and procedures comply with company policies and standards.</li></ul>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Ready to boost your career in finance and have some fun while doing it? Our Harrisburg team is searching for a detail-driven, friendly Accounts Receivable Specialist. If you enjoy making numbers add up AND making people smile, this could be your next big win!</p><p><br></p><p>What You’ll Do:</p><ul><li>Channel your inner detective to process payments and wrangle account receivables with precision!</li><li>Make invoice magic—generate and send out customer bills like clockwork.</li><li>Keep our ledger gleaming by reconciling accounts, ensuring every cent is accounted for.</li><li>Zap billing discrepancies before they turn into headaches—client happiness is our motto!</li><li>Be the go-to hero for client questions, collaborating across departments using Microsoft Teams and other cool tools.</li><li>Monitor overdue invoices, analyze aging reports, and work with our reps to keep cash flowing.</li><li>Approve those all-important sales tax exemption certificates for eligible customers.</li><li>Jump in on all sorts of accounting tasks—no two days are exactly alike!</li></ul><p>Why You’ll Love Working Here:</p><ul><li>You’ll play a vital role in powering our financial operations—and get recognized for it!</li><li>Build meaningful relationships with our clients and partners.</li><li>Friendly and inclusive environment.</li><li>Opportunity to put your expertise to work and learn new skills.</li></ul>
