Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

13 results for Help Desk Tier 3 in Hayward, CA

Desktop Support - Help Desk
  • San Francisco, CA
  • onsite
  • Temporary
  • 30.00 - 38.00 USD / Hourly
  • <p>We’re looking for a skilled and service-oriented IT Support Specialist with <strong>2+ years of experience</strong>, particularly in <strong>Mac troubleshooting and support</strong>. This fully onsite role supports a cutting-edge research environment, working closely with scientists, PhDs, and lab technicians.</p><p><strong>Key Highlights:</strong></p><ul><li><strong>Mac-first environment</strong>: 75% of support is Mac-based—candidates must be confident in diagnosing, resolving, and maintaining Mac systems.</li><li><strong>Hardware & software support</strong>: Includes laptops, desktops, printers, and mobile devices (Mac and PC).</li><li><strong>Tool migration</strong>: Assist with the transition from Google Workspace/Slack/Zoom to Microsoft 365/Teams/OneDrive.</li><li><strong>Device management</strong>: Experience with Microsoft Intune and Windows Autopilot is a plus.</li><li><strong>User-facing role</strong>: Strong communication skills and a helpful, professional attitude are essential.</li></ul><p>This is a great opportunity for someone who thrives in a hands-on, collaborative environment and is eager to grow within a forward-thinking organization.</p>
  • 2025-09-15T23:19:22Z
Valuation Analyst at Top Tier Venture Firm
  • Menlo Park, CA
  • remote
  • Permanent
  • 100000.00 - 140000.00 USD / Yearly
  • <p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Valuation Analyst </strong>at a <strong>Top Venture Capital firm</strong>. This is a full-time permanent role based in <strong>Menlo Park</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p>This firm has a strong track record of backing founders who build industry-shaping companies. From startup to IPO, this firm has helped turn bold ideas into lasting businesses and now you can be part of the team driving that impact.</p><p> </p><p>This role offers the best of both worlds: hands-on finance work at the core of venture investing, plus mentorship, career growth, and a values-driven culture. Along with competitive pay, you’ll enjoy standout perks like performance bonuses, phantom carry, full family health coverage, retirement matching, unlimited PTO, and a collaborative, supportive environment.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Lead quarterly portfolio valuations (ASC 820) and present insights to auditors, committees, and partners.</li><li>Support quarterly/annual closes, statements, and audit deliverables.</li><li>Mentor junior team members and respond to LP inquiries.</li><li>Contribute to projects across the finance function.</li></ul><p> </p><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
  • 2025-09-26T14:44:12Z
Fund Accountant for Top Tier Global Equity Firm
  • San Francisco, California, United States, CA
  • remote
  • Permanent
  • 105000.00 - 115000.00 USD / Yearly
  • <p><strong>Jennifer Fukumae</strong> is partnering with a top-tier global equity firm that is expanding its finance team. This is an exciting opportunity for a <strong>Senior Fund Accountant</strong> to join a high-performing, supportive team where you’ll take on significant responsibility from day one. You’ll work in a familial, career-focused culture that emphasizes quality, professional growth, and mentorship, providing a rare chance to build a long-term career in investment accounting at a leading global private equity firm.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Oversee fund and general partner ledgers, including quarterly expenses, accruals, intercompany activity, investment transactions, and partner allocations.</li><li>Prepare and review quarterly and annual financial statements.</li><li>Support annual audit and tax processes, ensuring timely and accurate submissions.</li><li>Track and manage the cash position for designated funds.</li><li>Calculate, record, and process capital calls and distributions for funds and investments.</li><li>Collaborate with Investor Relations to respond to limited partner inquiries.</li><li>Prepare and deliver ad-hoc analyses and reporting as needed.</li></ul>
  • 2025-09-19T21:28:46Z
Accounting Manager - Hybrid
  • Pleasanton, CA
  • remote
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Reconciliations Accounting Manager</strong> at a <strong>thriving, financial institution</strong>. This is a full-time permanent role based in <strong>the East Bay </strong>with a flexible <strong>Hybrid</strong> schedule.</p><p> </p><p>With decades of success, this organization takes a personalized approach to financial advocacy and offers an incredible work environment.</p><p> </p><p><strong>Enjoy top-tier benefits</strong>, including exceptional medical, dental, and vision insurance, bonuses, and generous retirement contributions.<strong> Work-life balance is a priority</strong>, with an onsite fitness center, tuition reimbursement, loan discounts, and wellness incentives. Plus, their newly upgraded office and focus on skill development make this a fantastic place to grow your career.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Lead the end-to-end general ledger (GL) reconciliation process and governance strategy</li><li>Manage and mentor a team of internal professionals and outsourced resources</li><li>Drive automation and process efficiency using tools like BlackLine</li><li>Ensure timely, accurate reconciliations with a focus on resolving discrepancies</li><li>Oversee aged items, reserves, and write-offs in alignment with policy</li><li>Maintain and improve reconciliation checklists, documentation, and metrics</li><li>Partner with teams across operations, systems, and data to resolve issues</li><li>Act as a key liaison for auditors, regulators, and executive stakeholders</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
  • 2025-09-25T01:38:44Z
AP Specialist - Prominent VC Firm
  • Palo Alto, CA
  • remote
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Accounts Payable Specialist – Venture Finance Team</strong></p><p><strong>Location</strong>: San Francisco Bay Area</p><p><strong>Industry</strong>: Venture Capital / Finance</p><p>Join a globally recognized investment firm with over $20B+ in assets under management, known for backing some of the most transformative companies in tech and innovation. This is your chance to be part of a high-performing finance team in a fast-paced, entrepreneurial environment—where your work will directly support both firm-level and fund-level operations.</p><p><br></p><p><strong>About the Role</strong></p><p>We’re looking for a meticulous and proactive <strong>Accounts Payable Specialist</strong> to manage full-cycle AP in a dynamic, high-volume setting. You’ll play a key role in legal invoice tracking, fund rebills, expense reporting, and financial audits. This is an excellent opportunity to deepen your expertise in venture finance while contributing to a collaborative team that values precision, ownership, and continuous improvement.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Accurately process and code a high volume of invoices</li><li>Manage vendor relationships and ensure timely payments</li><li>Track and resolve legal invoices in coordination with internal teams</li><li>Support employee expense reporting and provide training as needed</li><li>Prepare fund rebills and ensure proper allocations across entities</li><li>Assist with financial reporting, audit preparation, and data compilation</li></ul><p><strong>Why You’ll Love This Role</strong></p><ul><li>100% employer-paid medical, dental, and vision coverage</li><li>Generous 401(k) with up to 10% match and annual profit sharing</li><li>Paid holidays plus a company-wide winter break</li><li>Free daily lunch and Monday breakfast</li><li>Annual CalTrain pass and gym reimbursement</li><li>Supportive, growth-oriented culture with long-term career potential</li></ul><p><strong>Ready to take your finance career to the next level in venture capital?</strong></p><p>Apply today by sending your resume via LinkedIn to Jonathan Christian (JC) del Rosario — let’s connect and explore how this opportunity could be the perfect fit for your next move.</p>
  • 2025-09-30T02:54:22Z
Platform Software Engineer III
  • San Ramon, CA
  • remote
  • Permanent
  • 102000.00 - 150000.00 USD / Yearly
  • <p>Our client is seeking a Platform Software Engineer III – ATI to support the underlying infrastructure, platforms, and services that power applications and ELT/ETL processes. The ideal candidate will have a strong foundation in infrastructure automation, cloud technologies (AWS/Azure), monitoring, CI/CD frameworks, and platform reliability. Hands-on experience with programming and scripting languages such as Python, Spark, Jupyter Notebooks, Java, SQL, and Shell scripting is essential. </p><p> This role focuses on building and maintaining scalable, reliable, and secure platform components that enable development teams to deliver features efficiently. Responsibilities include designing and implementing system improvements, managing infrastructure as code, optimizing CI/CD workflows, supporting production environments, collaborating across teams, and participating in all phases of the development life cycle. </p><p> What You’ll Do: Design and develop complex platform components for core infrastructure, CI/CD pipelines, and cloud-native services. </p><p> Implement and maintain components across the platform stack, including IaC, middleware, orchestration, and monitoring. </p><p> Conduct peer code reviews, provide guidance, and mentor entry level engineers. </p><p> Refactor and improve existing platform code for scalability, maintainability, and performance. </p><p> Deliver robust, testable modules using TDD methodologies. </p><p> Lead the design of infrastructure modules, CI/CD integrations, and system automation with high availability and fault tolerance. </p><p> Produce and maintain technical design documentation. </p><p> Define and review integration and unit testing strategies. </p><p> Debug and resolve infrastructure-level issues, deployment failures, and automation bugs. </p><p> Provide Level III support for critical production issues. </p><p> Collaborate across teams to improve platform services and reliability.</p>
  • 2025-09-11T18:18:46Z
Desktop Support Analyst
  • Mountain View, CA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
  • 2025-09-23T12:49:01Z
Manager, Business Systems Analysts
  • San Ramon, CA
  • remote
  • Permanent
  • 113000.00 - 172000.00 USD / Yearly
  • <p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
  • 2025-10-06T22:48:48Z
Desktop Support Analyst
  • Sunnyvale, CA
  • onsite
  • Temporary
  • 31.66 - 35.00 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Sunnyvale, California. In this long-term contract role, you will play a key part in ensuring the smooth operation of desktop systems and hardware. This is an excellent opportunity for a proactive individual with technical expertise and a strong commitment to customer service.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including installation, configuration, and troubleshooting of hardware and software.<br>• Manage user accounts and permissions within Active Directory and other identity management platforms such as Okta.<br>• Diagnose and resolve issues related to desktop operating systems, including Mac OS and Windows.<br>• Support end users by addressing technical concerns and ensuring timely resolutions to minimize downtime.<br>• Conduct routine system maintenance and updates to ensure optimal performance of desktop hardware and software.<br>• Collaborate with team members to implement and enforce IT policies and procedures.<br>• Assist in the deployment and setup of new workstations and peripheral devices.<br>• Maintain accurate documentation of support requests, resolutions, and system changes.<br>• Provide guidance and training to users on IT tools and best practices.
  • 2025-10-07T19:44:06Z
Financial Services - Accounting Manager
  • Pleasanton, CA
  • remote
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for an <strong>Accounting Manager</strong> at a <strong>thriving financial institution</strong>. This is a full-time permanent role based in <strong>the East Bay </strong>with a flexible <strong>Hybrid</strong> schedule.</p><p><br></p><p>Join a company known for its personalized approach to financial advocacy and a culture that genuinely supports your growth and success.</p><p>Top-tier perks include comprehensive medical, dental, and vision coverage, bonuses, generous retirement contributions, and wellness incentives. Enjoy work-life balance with an onsite fitness center, tuition reimbursement, loan discounts, and a newly upgraded office. Career development is built in—this is a place to grow and shine.</p><p><strong>What You’ll Do</strong></p><ul><li>Lead end-to-end GL reconciliations and governance</li><li>Mentor and manage a high-performing team</li><li>Drive efficiency and automation using tools like BlackLine</li><li>Ensure accurate, timely reconciliations and resolve discrepancies</li><li>Oversee aged items, reserves, and write-offs</li><li>Keep reconciliation documentation and metrics sharp</li><li>Collaborate across teams to solve complex issues</li><li>Be the key liaison for auditors, regulators, and executives</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
  • 2025-10-03T18:04:26Z
Accounting Manager at Established Financial Institution
  • East Bay, CA
  • onsite
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Reconciliations Accounting Manager</strong> at a <strong>thriving, financial institution</strong>. This is a full-time permanent role based in <strong>the East Bay </strong>with a flexible <strong>Hybrid</strong> schedule.</p><p> </p><p>With decades of success, this organization takes a personalized approach to financial advocacy and offers an incredible work environment.</p><p> </p><p><strong>Enjoy top-tier benefits</strong>, including exceptional medical, dental, and vision insurance, bonuses, and generous retirement contributions.<strong> Work-life balance is a priority</strong>, with an onsite fitness center, tuition reimbursement, loan discounts, and wellness incentives. Plus, their newly upgraded office and focus on skill development make this a fantastic place to grow your career.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Lead the end-to-end general ledger (GL) reconciliation process and governance strategy</li><li>Manage and mentor a team of internal professionals and outsourced resources</li><li>Drive automation and process efficiency using tools like BlackLine</li><li>Ensure timely, accurate reconciliations with a focus on resolving discrepancies</li><li>Oversee aged items, reserves, and write-offs in alignment with policy</li><li>Maintain and improve reconciliation checklists, documentation, and metrics</li><li>Partner with teams across operations, systems, and data to resolve issues</li><li>Act as a key liaison for auditors, regulators, and executive stakeholders</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
  • 2025-10-03T17:49:01Z
ITSM Manager
  • Oakland, CA
  • onsite
  • Permanent
  • 101000.00 - 151000.00 USD / Yearly
  • We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
  • 2025-09-24T17:28:51Z
Network/Systems Manager
  • Livermore, CA
  • onsite
  • Contract / Temporary to Hire
  • 55.00 - 65.00 USD / Hourly
  • <p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
  • 2025-09-09T16:18:47Z