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2 results for Learning Specialist in Hartford, CT
- Madison, CT
- onsite
- Temporary / Contract
- 23 - 28 USD / Hourly
- <p>About the Role</p><p>Robert Half is seeking a professional and detail-oriented <strong>Collections Specialist</strong> for a contract opportunity with a nonprofit organization in Madison, Connecticut. This position is ideal for an individual with strong customer service, accounts receivable, and collections experience who enjoys working in a mission-driven environment.</p><p>The Collections Specialist will be responsible for managing outstanding balances, communicating with clients and funding sources, resolving billing discrepancies, and supporting the organization's revenue cycle and cash flow operations.</p><p>Responsibilities</p><ul><li>Monitor accounts receivable aging reports and identify outstanding balances</li><li>Contact clients, funding sources, and third-party payers regarding overdue accounts through phone, email, and written correspondence</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes and account records within the billing system</li><li>Process account adjustments, payment arrangements, and account reconciliations as appropriate</li><li>Collaborate with accounting and program staff to resolve outstanding receivables</li><li>Track collection activities and prepare aging and collections reports for management</li><li>Research unapplied payments and resolve outstanding account issues</li><li>Assist with month-end accounts receivable reconciliations</li><li>Ensure collection efforts comply with organizational policies and applicable regulations</li><li>Support special projects and administrative functions as needed</li></ul><p><br></p>
- 2026-10-08T00:00:00Z
- Stamford, CT
- onsite
- Temporary / Contract
- 30 - 40 USD / Hourly
- <p><strong>Job Description:</strong></p><p>Our client is seeking a <strong>Senior Collections Specialist</strong> for a fully onsite role in Stamford, CT. This position is ideal for a polished and results-driven professional with strong business-to-business and/or commercial collections experience, excellent communication skills, and the ability to work effectively in a fast-paced environment. The Senior Collections Specialist will play a key role in managing outstanding receivables, maintaining customer relationships, and helping drive timely cash collections. This person must have a STRONG grasp on Netsuite ERP.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a high-volume portfolio of accounts and lead collection efforts to reduce aged receivables</li><li>Contact customers by phone and email to secure payment and resolve outstanding balances</li><li>Research and reconcile account discrepancies, billing issues, short payments, and unapplied cash</li><li>Review aging reports regularly and prioritize collection activity based on risk and delinquency</li><li>Partner with internal teams including accounting, billing, customer service, and sales to resolve disputes and improve collection outcomes</li><li>Maintain detailed and accurate records of collection activity, customer communications, and payment commitments</li><li>Prepare reporting on collection status, aging trends, and high-risk accounts for management review</li><li>Recommend accounts for escalation or further action when appropriate</li><li>Support process improvements and best practices related to accounts receivable and collections operations</li></ul><p><br></p>
- 2026-09-30T00:00:00Z