<p>We are looking for an experienced Customer Service Representative to join a dynamic team in Old Lyme, Connecticut. The ideal candidate will excel in managing customer interactions, processing orders, and maintaining detailed records with precision.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer calls with professionalism, ensuring prompt and accurate responses to inquiries.</p><p>• Process customer orders efficiently using relevant systems and tools, maintaining accuracy and attention to detail.</p><p>• Manage communication through various platforms, including chat boxes and messaging systems, to provide timely support.</p><p>• Utilize Shopify and other systems to facilitate seamless order entry and tracking.</p><p>• Coordinate call flow effectively to maintain high levels of customer satisfaction.</p><p>• Perform data management tasks, including creating and updating records in Excel spreadsheets.</p><p>• Participate in onsite training sessions to gain a thorough understanding of company processes and tools.</p><p>• Collaborate with team members to ensure alignment on customer service goals and standards.</p><p>• Leverage expertise in J.D. Edwards or similar systems to streamline operations and enhance productivity.</p>
<p>Are you passionate about making a difference in healthcare? Join our team as a <strong>Patient Access Facilitator</strong> and play a vital role in supporting patients and healthcare professionals by ensuring a seamless check-in, check-out, registration, and scheduling process.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Registration</strong></p><ul><li>Gather and update patient demographic and insurance details as part of the registration process.</li><li>Accommodate walk-in/add-on patients efficiently and assist them with registration and scheduling.</li><li>Provide support for patients with unique needs (e.g., non-English speakers, hearing-impaired individuals).</li><li>Obtain necessary signatures and authorizations and document account details accurately in the system.</li><li>Ensure the completion of all EMR checklists to maintain accurate patient records.</li></ul><p><strong>2. Scheduling</strong></p><ul><li>Schedule patient appointments promptly and accurately, collaborating with clinical teams to meet patient and staff needs.</li><li>Record all pertinent visit details, such as visit type, provider, and duration, while documenting scheduling notes as needed.</li><li>Maintain waitlists and optimize scheduling to fill appointment slots.</li><li>Assist with rescheduling and other appointment-related tasks as required.</li></ul><p><strong>3. Insurance Management</strong></p><ul><li>Demonstrate proficiency in insurance processes, including understanding third-party payers and eligibility systems.</li><li>Verify patients' insurance benefits, identify patient responsibilities, and document financial information to ensure proper reimbursement.</li><li>Act as a representative of the hospital by protecting both the patients' and organization's financial integrity.</li></ul><p><strong>Qualifications</strong></p><ul><li>Exceptional attention to detail and the ability to multitask in a fast-paced, patient-focused environment.</li><li>Familiarity with healthcare registration systems, EMR platforms, and scheduling procedures is preferred.</li><li>Strong knowledge of insurance processes and third-party payers.</li><li>Outstanding communication and problem-solving skills.</li><li>Dedication to upholding patient safety and adhering to healthcare regulations.</li></ul><p><br></p>
<p>Join a well-established, growing <strong>construction and marine development company</strong> with over 50 years of industry expertise. Specializing in marine development, land acquisition, real estate development, and property management, this organization offers an excellent opportunity for an experienced administrative professional to become a key member of their small, collaborative team. The company values long-term commitment and provides training on industry-specific processes and projects.</p><p><strong>Position Overview:</strong></p><p>We are seeking a professional and detail-oriented <strong>Construction Administrative Assistant</strong> to support the daily operations of a dynamic and multi-faceted business. In this role, you will handle administrative tasks such as typing invoices, drafting agreements, revising important documents, organizing QuickBooks entries, and supporting meetings with architects, engineers, and attorneys. Flexibility, strong communication skills, and the ability to thrive in a fast-paced environment are essential.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft, revise, and finalize documents, including invoices, agreements, and other paperwork.</li><li>Maintain and update records in <strong>QuickBooks</strong> to ensure organized and accurate financial tracking.</li><li>Act as the <strong>first point of contact</strong> for the business, managing phone communications with professionalism and confidence.</li><li>Organize and manage day-to-day office operations, including scheduling, email correspondence, and file management.</li><li>Participate in meetings to familiarize yourself with various in-progress projects and assist in administrative follow-up.</li><li>Collaborate with the company’s leadership, including the owner, president, and external CPA firm who oversee bookkeeping.</li><li>Wear multiple hats within the organization, taking on diverse responsibilities as needed.</li></ul><p><strong>Top Qualifications and Skills – Must-Haves:</strong></p><ol><li>Strong communication skills, particularly professional and confident phone etiquette.</li><li><strong>Office experience in a fast-paced, high-pressure environment</strong>; ability to prioritize and pivot effectively under pressure.</li><li>Proficiency in <strong>Microsoft Office Suite</strong> (Word, Outlook, and OneDrive).</li></ol><p><strong>Preferred Qualifications:</strong></p><ul><li>Bachelor’s degree is a plus but not required.</li><li>Experience working in <strong>construction, development, or real estate industries</strong> is a bonus.</li></ul><p><strong>Soft Skills & Personality Fit:</strong></p><ul><li><strong>Professional presence</strong>: Ability to work closely with attorneys, architects, engineers, and other high-level professionals.</li><li><strong>Adaptability</strong>: Strong organizational skills with a demonstrated ability to prioritize, pivot, and manage competing demands.</li><li><strong>Confidence and maturity</strong>: A professional yet firm demeanor when managing phone calls and office communications.</li></ul><p><br></p>
We are seeking a contract Administrative Assistant that will manage a variety of administrative tasks to support our team in a fast-paced and dynamic environment. The ideal candidate is resourceful, detail-oriented, quick to learn, and thrives under pressure. Strong multitasking skills and detail oriented communication abilities are essential. Key Responsibilities: Client Interaction: Answer inbound calls, address general client inquiries, and ensure timely follow-ups on messages. Act as a knowledgeable first point of contact, providing accurate information or redirecting clients appropriately. Handle client callbacks to ensure resolution and client satisfaction. Administrative Support: Conduct thorough plan lookups and gather key data from various carrier systems to address inquiries effectively. Match clients with appropriate sales representatives based on their region, product interest, or needs. Document and relay client needs and questions to relevant team members. Maintain and update internal systems with accurate and current records. Task Management: Handle a high volume of inquiries with accuracy, efficiency, and exceptional attention to detail. Prioritize competing tasks and deadlines to ensure seamless business operations. Office Coordination: Assist with scheduling, preparing documents, and completing additional administrative duties as required. Desired Skills and Qualifications: Proven experience in an administrative support role. Strong ability to multitask, prioritize, and manage a dynamic workload. Exceptional written and verbal communication skills. Meticulous attention to detail and a high degree of accuracy in work. Resourceful, quick learner with the ability to thrive in a fast-paced business environment. Proficiency with common productivity tools (e.g., Microsoft Office Suite), and the ability to navigate carrier platforms or internal systems is a plus. Why You’ll Love This Role: An opportunity to gain hands-on experience in a dynamic, client-focused business environment. Work alongside a supportive and detail oriented team dedicated to delivering top-tier service. Strengthen your administrative and organizational skills during a critical season in our business operations.
We are looking for an experienced Sr. Compliance Analyst to join our team in East Hartford, Connecticut. This long-term contract position offers an exciting opportunity to contribute to the aerospace industry by ensuring adherence to government property regulations and compliance standards. The ideal candidate will possess a strong understanding of federal acquisition policies and auditing processes.<br><br>Responsibilities:<br>• Oversee compliance with government property regulations, including DFARS and FAR requirements.<br>• Conduct thorough audits to ensure adherence to Sarbanes-Oxley standards and other relevant policies.<br>• Collaborate with internal teams to develop and implement effective compliance processes.<br>• Provide expertise on federal government contracts and ensure proper documentation.<br>• Analyze and resolve compliance issues related to government property management.<br>• Stay updated on regulatory changes and advise stakeholders on necessary adjustments.<br>• Support the organization in meeting audit and regulatory requirements efficiently.<br>• Identify areas for improvement in compliance procedures and recommend actionable solutions.<br>• Train and mentor team members on compliance standards and best practices.<br>• Prepare detailed reports and presentations on compliance findings and strategies.
