We are looking for a dedicated Part-Time Receptionist to join our team in Sandy Hook, Connecticut. This role is a Contract to permanent position, offering an excellent opportunity for career growth within a supportive environment. The ideal candidate will play a key role in ensuring the efficient operation of the office while delivering exceptional service to clients.<br><br>Responsibilities:<br>• Perform accurate data entry tasks using computer systems to maintain client records and appointment schedules.<br>• Handle payment collections, including co-pays, in a detail-oriented and organized manner.<br>• Manage client appointments, including scheduling and confirming bookings.<br>• Maintain confidentiality and uphold discretion in all interactions with clients and internal matters.<br>• Provide administrative support to the Clinical Director, Medical Director, and other clinicians as needed.<br>• Respond to inbound calls and inquiries with a detail-oriented approach and excellent customer service.<br>• Assist in ensuring the smooth day-to-day operations of the office.<br>• Address client needs promptly and with a customer-focused approach.
<p>Join our team as an Administrative Assistant with a dual focus on Financial Aid and Student Loan Management. This unique position blends classic administrative responsibilities with proactive student loan coaching and financial education. You’ll work closely with students, performing entrance and exit loan interviews, helping them understand financial aid and student loans, and supporting those in default on their repayment journey. You’ll also assist with appointment scheduling and collaborate with key staff.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage student loan entrance and exit exam processes, ensuring compliance and accuracy.</li><li>Provide one-on-one financial coaching and education about student loans and financial planning.</li><li>Reach out to students in loan default, offering guidance and support toward resolution.</li><li>Schedule and manage student appointments for financial aid setup and consultation.</li><li>Track follow-ups and documentation through CRM (Campus View) and other systems as needed.</li><li>Collaborate closely with colleagues, including Crystal, to ensure exceptional service.</li><li>Perform general administrative tasks to support the financial aid office.</li></ul><p><strong>Top 3 Must-Have Skills:</strong></p><ol><li><strong>Financial Background:</strong> Proven experience in student lending, financial aid, banking, or related finance roles.</li><li><strong>Organizational Skills:</strong> Ability to manage multiple process steps, maintain accurate records, and ensure thorough follow-through.</li><li><strong>Software Proficiency:</strong> Basic understanding of CRM systems (Campus View or similar); training provided if necessary.</li></ol><p><strong>Personality & Soft Skills:</strong></p><ul><li>Outstanding people skills, with the ability to coach, advise, and communicate effectively with students from diverse backgrounds.</li><li>High-level professionalism, empathy, and discretion when discussing personal financial situations.</li><li>Self-motivated and able to work independently as well as part of a team.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience in higher education, student services, or financial counseling is a plus.</li><li>Familiarity with federal student aid regulations and loan programs preferred.</li></ul><p><br></p>
We are looking for a detail-oriented General Office Clerk to join our team in Mystic, Connecticut. In this Contract position, you will play a key role in supporting administrative operations by maintaining and organizing office records, ensuring smooth workflows, and providing essential back-office support. This role offers an excellent opportunity to contribute to a dynamic environment.<br><br>Responsibilities:<br>• Prepare, review, and organize files to ensure accurate record-keeping and easy retrieval.<br>• Handle document scanning tasks to create digital copies and maintain electronic archives.<br>• Perform data entry with precision to update and maintain office systems and databases.<br>• Provide general back-office support to assist with administrative processes and daily operations.<br>• Ensure all scanned and physical documents are properly labeled and stored.<br>• Collaborate with team members to address office workflow challenges and improve efficiency.<br>• Sort and distribute incoming correspondence to the appropriate departments.<br>• Maintain an orderly and organized workspace to streamline operations.<br>• Assist in compiling reports and summaries as needed.
