We are looking for a dedicated Part-Time Receptionist to join our team in Sandy Hook, Connecticut. This role is a Contract to permanent position, offering an excellent opportunity for career growth within a supportive environment. The ideal candidate will play a key role in ensuring the efficient operation of the office while delivering exceptional service to clients.<br><br>Responsibilities:<br>• Perform accurate data entry tasks using computer systems to maintain client records and appointment schedules.<br>• Handle payment collections, including co-pays, in a detail-oriented and organized manner.<br>• Manage client appointments, including scheduling and confirming bookings.<br>• Maintain confidentiality and uphold discretion in all interactions with clients and internal matters.<br>• Provide administrative support to the Clinical Director, Medical Director, and other clinicians as needed.<br>• Respond to inbound calls and inquiries with a detail-oriented approach and excellent customer service.<br>• Assist in ensuring the smooth day-to-day operations of the office.<br>• Address client needs promptly and with a customer-focused approach.
We are looking for a motivated Member Services Representative to join our team in Amherst, Massachusetts. In this role, you will provide exceptional customer service in a fast-paced call center environment. This is a long-term contract position, ideal for individuals who excel at delivering solutions and creating positive experiences for customers.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone or email, ensuring a high level of satisfaction.<br>• Handle a high volume of calls efficiently in a fast-paced environment.<br>• Maintain accurate records of customer interactions and transactions.<br>• Utilize computer systems to access customer information and resolve issues effectively.<br>• Collaborate with team members to address complex customer concerns.<br>• Follow company policies and procedures to ensure consistent service delivery.<br>• Provide clear and concise information about products, services, and account details.<br>• Demonstrate strong problem-solving skills to resolve customer complaints.<br>• Assist with data entry tasks and administrative duties as needed.<br>• Stay updated on company offerings to provide accurate and timely support.
<p>Join a fast-growing, innovative financial firm that’s redefining how investors access sophisticated strategies through exchange-traded products. Our client is looking for a Client Services Associate to play a key role in expanding their long-term ETF platform. This is a dynamic opportunity for an early-career professional who’s eager to blend analytical skills, client engagement, and creative problem-solving in a high-growth, entrepreneurial environment.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Maintain and segment CRM data to enhance advisor engagement and inform sales strategy.</p><p>· Build dashboards and reporting tools that track performance and support data-driven decision making.</p><p>· Develop streamlined processes for updating content and documentation to ensure consistency and efficiency.</p><p>· Conduct competitor and market research to help shape positioning and messaging.</p><p>· Manage inbound client inquiries and provide timely, thoughtful responses.</p><p>· Assist with logistics, scheduling, and follow-up for webinars, meetings, and conferences.</p><p><br></p><p>For immediate consideration please email Alex.Muzaurieta@roberthalf.</p>
