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2 results for Communications Specialist in Hartford, CT
- New Haven, CT
- onsite
- Temporary
- 35 - 44 USD / Hourly
- <p>We are looking for a skilled Telecommunications Specialist to join our team in New Haven, Connecticut. This position involves working within a dynamic technical call center environment, focusing on ensuring seamless communication systems and user support. As a Long-term Contract role, this opportunity offers the chance to contribute to impactful projects in the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 technical support and troubleshooting assistance to end users within the call center environment.</p><p>• Manage provisioning tasks to ensure efficient setup and operational functionality of communication systems.</p><p>• Collaborate with business stakeholders to design and implement call flows tailored to organizational needs.</p><p>• Develop and enhance system features to optimize performance and user experience.</p><p>• Perform ongoing maintenance and support for communication platforms, including Genesys and UCCX.</p><p>• Analyze and resolve technical issues to minimize disruptions and maintain system reliability.</p><p>• Maintain accurate documentation of system configurations, processes, and troubleshooting steps.</p><p>• Support the integration and migration of users into upgraded communication platforms.</p><p>• Ensure compliance with industry standards and regulations, including ICD codes.</p><p>• Deliver exceptional service while addressing telecommunications-related inquiries and challenges.</p>
- 2026-04-07T00:00:00Z
- Storrs-Mansfield, CT
- onsite
- Temporary
- 39.5865 - 45.837 USD / Hourly
- We are looking for an experienced Contracts Specialist to join our team in Storrs, Connecticut. In this role, you will be responsible for drafting, negotiating, and managing terms and conditions for contracts related to information technology and telecommunications. This position offers the opportunity to work on diverse agreements, including IT hardware, software, maintenance services, and consulting contracts. This is a long-term contract position ideal for candidates with strong expertise in contract administration and management.<br><br>Responsibilities:<br>• Draft and negotiate detailed terms and conditions for IT and telecommunications contracts, ensuring compliance with established policies and legal requirements.<br>• Review and manage contracts related to IT hardware, software solutions, maintenance agreements, and consulting services.<br>• Collaborate with internal stakeholders to address contract-related concerns and align agreements with organizational goals.<br>• Conduct thorough evaluations of pricing and contract structures for accuracy and efficiency.<br>• Provide guidance on contract compliance and ensure adherence to relevant statutes and regulations.<br>• Develop and maintain standardized templates for agreements to streamline contract processes.<br>• Resolve contract disputes effectively, ensuring favorable outcomes for the organization.<br>• Analyze contracts to identify risks and propose solutions to mitigate potential issues.<br>• Build and maintain strong relationships with vendors and external partners to facilitate smooth contract negotiations.
- 2026-03-25T00:00:00Z