We are looking for a Patient Access Specialist to support a busy dental department in New Haven, Connecticut. This Long-term Contract position is ideal for someone who excels in a high-volume front desk setting and can deliver attentive service during both check-in and check-out. The role focuses on registration, appointment coordination, and insurance-related documentation while helping create a smooth and welcoming experience for every patient.<br><br>Responsibilities:<br>• Welcome patients at the front desk, manage arrival and departure workflows, and maintain efficient service in a fast-paced clinical environment.<br>• Complete and update patient registration records by entering demographic, insurance, and financial details with a high level of accuracy.<br>• Coordinate appointment scheduling, rescheduling, and add-on visits based on provider availability, clinic needs, and patient circumstances.<br>• Verify patient identity, collect required signatures, and secure needed authorizations in accordance with safety and compliance procedures.<br>• Assist patients who need additional support, including individuals with language, hearing, or accessibility needs, to ensure appropriate access to care.<br>• Review insurance information, check eligibility through online resources, and document coverage details to support accurate billing and reimbursement.<br>• Maintain appointment notes and visit-specific information such as visit type, timing, and assigned provider to support orderly patient flow.<br>• Monitor open scheduling opportunities, including wait lists or recall lists, and help fill available appointment slots promptly.<br>• Work closely with clinical and administrative teams to resolve registration or scheduling issues while protecting patient confidentiality.