<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team on a long-term contract basis in Paxtang, Pennsylvania. This role offers a hybrid work schedule, with three days in the office and two days remote each week. The position involves supporting the Canadian accounts team and requires expertise in accounts receivable processes, cash applications, and billing functions.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable transactions, ensuring accuracy and timeliness.</p><p>• Perform cash applications by reconciling incoming payments to appropriate accounts.</p><p>• Handle billing functions, including generating invoices and addressing discrepancies.</p><p>• Collaborate with the Canadian accounts team to support financial operations.</p><p>• Maintain and update records in SAP or similar accounting systems.</p><p>• Identify and resolve issues related to customer accounts and payments.</p><p>• Generate reports and provide insights on accounts receivable performance.</p><p>• Ensure compliance with accounting policies and procedures.</p><p>• Communicate effectively with internal teams and external clients to address inquiries and concerns.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Mechanicsburg, Pennsylvania. This is an on-site position, offering an excellent opportunity to grow within a dynamic organization. If you are passionate about accuracy, efficiency, and contributing to the smooth operation of financial processes, this role might be the perfect fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Process high volumes of invoices, ensuring accuracy in general ledger coding and proper approvals prior to payment.</p><p>• Prepare invoices for scanning and track follow-ups when invoices are not submitted through the designated system.</p><p>• Accurately input invoice information into Oracle using both manual and automated methods.</p><p>• Audit invoices to verify correctness and completeness, flagging and resolving any discrepancies.</p><p>• Handle vendor inquiries, researching discrepancies and clarifying unusual or questionable items.</p><p>• Prepare and mail checks in adherence to company policy and timelines.</p><p>• Assist with vendor maintenance, including updating vendor information and coordinating W-9 submissions.</p><p>• Collaborate with team leads to ensure proper coding and documentation for payments.</p><p>• Maintain sustained attention to detail and meet strict deadlines in a fast-paced environment.</p><p>• Support new vendor setup processes by collecting required documentation and resolving related issues.</p>
<p>We are looking for a detail-oriented Bookkeeper to join our client in Harrisburg, Pennsylvania. This contract-to-hire position offers an excellent opportunity to support the accounting department with essential financial tasks. The role is fully on-site, requiring strong accounting skills and proficiency in Microsoft Excel.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate bank reconciliations to ensure financial records align with bank statements.</p><p>• Manage full-cycle accounts payable (AP) and accounts receivable (AR) processes efficiently.</p><p>• Provide support to Inventory and Cost Accounting teams.</p><p>• Perform month-end reconciliations of AR, cash accounts, and other accounts in the G/L</p><p>• Generate and verify inventory reports.</p><p>• Maintain organized and detailed records of financial activities.</p>
<p>Are you a numbers wizard with a keen eye for detail? Our client in Mechanicsburg is seeking a <strong>Senior Bookkeeper</strong> to take ownership of financial records, streamline processes, and play a key role in their growing organization.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Manage daily bookkeeping tasks including A/R, A/P, and payroll support</li><li>Reconcile bank and credit accounts accurately and on time</li><li>Prepare and review financial reports, statements, and budgets</li><li>Collaborate with management to improve financial processes and reporting</li><li>Ensure compliance with company policies and regulatory requirements</li></ul><p><br></p>
<p>Are you a detail-driven, organized superstar who thrives in a dynamic office environment? We’re seeking a <strong>motivated Administrative Assistant</strong> to join a growing team in Carlisle, Pennsylvania! This is more than just a desk job – it’s an opportunity to contribute, grow, and make a real impact on the day-to-day success of our office.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Be the hub of our office: manage schedules, coordinate meetings, and keep everything running smoothly.</li><li>Deliver exceptional first impressions as you handle calls, greet visitors, and maintain a welcoming office atmosphere.</li><li>Keep our data organized and accurate through meticulous data entry and record-keeping.</li><li>Collaborate with colleagues to optimize office operations and ensure processes are efficient.</li><li>Maintain office systems and documentation in line with company policies.</li><li>Support leadership by preparing reports and assisting on special projects.</li><li>Monitor and manage office supplies so our team always has what they need to succeed.</li><li>Uphold confidentiality and professionalism when handling sensitive information.</li></ul><p><br></p>
<p>We are looking for an Accounting Associate with strong attention to detail to join our team in York, Pennsylvania. In this role, you will handle accounts payable tasks while supporting various financial operations such as reconciliations, expense management, and vendor relations. This is an excellent opportunity for someone with a solid background in accounting to contribute to a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payables.</p><p>• Build and maintain effective relationships with vendors.</p><p>• Assist with expense reimbursements and reconcile corporate credit card transactions.</p><p>• Record and post receipts to maintain accurate financial records.</p><p>• Perform monthly reconciliations.</p><p>• Provide support to the accounting team including billing, journal entries, month end close and tax reporting. </p>
<p>We’re looking for a high-level<strong> Executive Assistant</strong> to provide exceptional support to our leadership team in Chambersburg, PA. If you excel at organization, communication, and keeping complex schedules and operations running smoothly, this role is a perfect fit.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage calendars, schedule meetings, and coordinate travel for executives</li><li>Prepare, edit, and organize reports, presentations, and confidential documents</li><li>Serve as a key liaison between executives, staff, and external partners</li><li>Assist with meeting preparation, agenda creation, and minutes</li><li>Track priorities, deadlines, and follow-up tasks to keep leadership on point</li><li>Support special projects and provide administrative oversight as needed</li></ul><p><br></p>
Our client is seeking a dynamic and experienced Total Rewards Analyst for a to join a high-performing team within an established organization. The ideal candidate will play a pivotal role in designing, analyzing, and maintaining compensation structures that align with business objectives, promote equity, and ensure compliance. This is a contract-to-permanent opportunity. <br> Key Responsibilities: Develop, implement, and oversee compensation frameworks, including salary ranges, pay bands, and job leveling strategies, to support organizational goals and ensure competitiveness Conduct analysis of internal and external compensation data to maintain competitive and equitable salary structures. Assess job descriptions for proper job leveling, classification, and alignment with established compensation frameworks. Execute core aspects of the annual compensation planning processes, including merit, bonus, and market adjustments, with a focus on effective design, communication, and administration. Collaborate with HR business partners to ensure consistent application of the organization's compensation philosophy across departments. Evaluate internal pay equity and provide compensation recommendations during hiring, promotions, and performance reviews. Assist with administrative duties related to incentive and variable pay programs. Stay abreast of industry trends and propose compensation program enhancements as needed. Utilize analytical tools and data insights to evaluate compensation trends, conduct pay equity analyses, and inform strategic compensation decisions. Participate in compensation benchmarking by contributing to surveys and analyzing roles across the organization. Monitor compliance with pay transparency laws, wage/hour regulations, and internal policies to ensure adherence to legal requirements. Develop and implement compensation policies, guidelines, and procedures to ensure alignment with organizational values and compensation goals.
<p>Are you the kind of person who loves checklists, smooth workflows, and making everyone’s day a little easier? We’re looking for a high-energy<strong> Administrative Assistant</strong> to join a growing team in Mechanicsburg, PA. If you thrive in a fast-paced environment and take pride in keeping things on track—this is the role for you!</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage calendars, appointments, and scheduling</li><li>Greet visitors and provide excellent front-office support</li><li>Prepare documents, reports, and correspondence</li><li>Assist with filing, data entry, and general office organization</li><li>Coordinate meetings, travel arrangements, and office supplies</li><li>Jump in with additional administrative tasks as needed</li></ul><p><br></p>
<p>We are looking for a Project Assistant with Customer Service and Administrative experience to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers, project management, data entry and administrative support. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
<p>The preferred candidate knows how to manage a project ($100-$300 million) from conception, through contracting, mobilization and completion. They are comfortable working in a fast-paced environment with multiple deadlines and projects. The ideal candidate has strong interpersonal skills, can connect with clients and coworkers and collaborates well with others.</p><p>Project Manager position qualifications:</p><ul><li>Ability to manage multiple construction projects at one time. Projects include renovations, additions, and new build.</li><li>Ability to interpret design documents and validate subcontractor / vendor quotes and proposals ensuring adherence to project requirements.</li><li>Develop / maintain subcontractor and supplier relationships.</li><li>Solicit building permits and / or manage the submission process as needed.</li><li>Manage RFI, submittal processes, and project cost control.</li><li>Prepare monthly project billings for assigned projects.</li><li>Understands project costs and capable of managing and tracking large project budgets through completion. This includes change orders with a focus on profitability and loss control.</li><li>Communicate effectively with clients and AFS Team.</li><li>Understands importance of smooth transition from preconstruction to construction teams.</li><li>Fosters cooperation from A/E design professionals, clients, subcontractors, vendors, and AFS own workforce.</li><li>Commitment to smooth project closeout, inspections, and turn-over.</li></ul>
<p><strong> Administrative Assistant</strong> role is to provide support services to the Church, all church activities, and oversee the specific activities of the church office. A primary function of the role is to provide a welcoming, confidential, friendly, and positive environment for all St. Paul members and visitors.</p><p> </p><p><strong>Duties and Responsibilities: </strong></p><p>· Warmly greet all incoming visitors, staff, and members. Create a friendly and welcoming work environment.</p><p>· Maintain an orderly and clean office and filing system.</p><p>· Manage church’s schedule, accounting for all religious holidays, pastor’s appointments, and events in the church facilities.</p><p>· Work closely with Lead pastor; gathering information, creating reports, helping with the coordination of wedding/funeral plans, and other areas of ministry as the need arises.</p><p>· Publish Messenger with notices for anniversaries, christenings, baptisms, weddings, and other major events.</p><p>· Maintain membership records by routinely updating member information in ICON, along with adding new members or removing members.</p><p>· Help with the preparation and updating of the weekly church bulletin announcements and Power Point.</p><p>· Prepare worship Manuals for Pastor, Assistant Minister and Tech Person for each service.</p><p>· Create seasonal flower booklet and order forms for seasonal flowers, and “In Lieu Of.”</p><p>· Assist the weekly counting teams with any questions they may have, providing them any monies that arrive through the church office, and then reconciling their count.</p><p>· Organize, maintain, monitor, and order office supplies as needed.</p><p>· Oversee and assist members with Electronic Giving Program.</p><p>· Provide information to Web Manager for publishing on church’s web page.</p><p>· Provide invoices to Bookkeeper and check to ensure products received match order invoice.</p><p>· Maintains the church face book page and updates with the church’s weekly bulletins, and events.</p><p>· Recruit, schedule and assign volunteers to help with the various ministry tasks in the church office.</p><p>· Continually supporting our lay leaders and members by assisting them with their information requests.</p><p><br></p><p> </p>
<p>We are looking for a dedicated Accountant to join our client in York, Pennsylvania. This position is essential to ensuring accurate financial reporting and analysis, enabling strategic decision-making across the company. The ideal candidate will thrive in a dynamic environment and bring a strong attention to detail, analytical skills, and the ability to collaborate effectively with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and consolidate financial statements, including monthly profit and loss reports, cash flow summaries, and other key financial documents for multiple divisions.</p><p>• Oversee month-end and year-end closing activities, such as reconciliations, analysis, and preparation of supporting schedules.</p><p>• Analyze financial data to create forecasts and models that aid in operational and strategic planning.</p><p>• Present monthly financial results to management.</p><p>• Lead the preparation and development of the annual budget, ensuring accuracy and alignment with company goals.</p><p><br></p>
<p>We are looking for a skilled Accountant to join our team in Wyomissing, Pennsylvania. In this long-term contract role, you will play a key part in managing financial records, ensuring accuracy in transactions, and maintaining compliance with accounting standards. If you thrive in a detail-oriented environment and have a strong foundation in accounting practices, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and receivable processes, ensuring timely and accurate transactions.</p><p>• Prepare and reconcile bank statements to maintain financial accuracy.</p><p>• Record and review journal entries to ensure proper documentation and compliance.</p><p>• Maintain the general ledger, ensuring all entries are accurate and up-to-date.</p><p>• Assist with month-end and year-end closing procedures to meet deadlines.</p><p>• Conduct detailed financial analysis and reporting for better decision-making.</p><p>• Collaborate with team members to improve accounting processes and workflows.</p><p>• Ensure compliance with relevant regulations and standards in all accounting activities.</p><p>• Address discrepancies and resolve issues in financial records promptly.</p><p>• Provide support during audits by preparing necessary documentation and reports.</p><p><br></p><p>If interested, please send resume on a word document to Jim.Kirk@Roberthalf com</p>
<p>We’re searching for a professional, highly organized <strong>Executive Assistant</strong> to support senior leadership in Mechanicsburg, PA. If you’re a master of multitasking, communication, and anticipating needs before they even arise, this role is built for you.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage executive calendars, appointments, travel, and meetings</li><li>Prepare and edit documents, presentations, and reports</li><li>Serve as the primary point of contact between executives and internal/external stakeholders</li><li>Coordinate meetings, take minutes, and follow up on action items</li><li>Handle confidential information with professionalism and discretion</li><li>Support special projects and assist with operational tasks as needed</li></ul><p><br></p>
<p>We are looking for a dedicated licensed <strong>Financial Advisor </strong>to join our team in Harrisburg, Pennsylvania. In this role, you will guide clients through personalized financial planning and investment strategies, helping them achieve their long-term wealth management goals. The ideal candidate will possess knowledge of financial markets and a strong commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong relationships with clients to understand their financial objectives, risk tolerance, and investment preferences.</p><p>• Create tailored financial plans addressing wealth management, retirement planning, estate planning, and other financial goals.</p><p>• Analyze market trends and investment opportunities to recommend effective portfolio strategies.</p><p>• Ensure compliance with industry regulations, company policies, and ethical standards in all financial advisory activities.</p><p>• Expand the client base through networking, referrals, and community outreach efforts.</p><p>• Manage and regularly review client portfolios, making adjustments based on market conditions or changing client needs.</p><p>• Provide clients with education and guidance on financial strategies, investment options, and market trends.</p><p>• Collaborate with other professionals, such as tax advisors and estate planners, to deliver holistic financial solutions.</p><p>• Utilize financial tools and software to streamline planning and investment processes.</p>
We are looking for an experienced Senior Financial Analyst to join our team in Cressona, Pennsylvania. In this role, you will support the Controller by overseeing key financial activities, including reporting, analysis, and operational insights. This position offers the opportunity to contribute to strategic decision-making while gaining exposure to financial planning and operational processes, paving the way for future leadership within the finance department.<br><br>Responsibilities:<br>• Manage monthly closing cycles to ensure accurate reflection of the plant's financial position, including profit and loss statements, capital base, and cash flow.<br>• Provide detailed financial analysis and guidance to line managers and the plant manager to support operational and strategic decisions.<br>• Lead planning, forecasting, and budgeting activities for the operation, ensuring alignment with company objectives.<br>• Monitor and enforce financial policies, practices, and procedures to maintain compliance and safeguard company assets.<br>• Collaborate with the Controller on preparing financial and manufacturing analysis for internal management and external stakeholders.<br>• Conduct variance analysis and maintain accurate inventory valuation, reconciling inventory accounts and analyzing inventory movements.<br>• Prepare and analyze monthly reports on actual performance versus budget, providing insights and recommendations.<br>• Support internal controls and audit processes to ensure compliance with financial management policies.<br>• Assist with capital expenditure tracking and provide financial data for capital appropriation requests.<br>• Perform ad hoc financial reporting and cost studies to address specific operational needs or stakeholder inquiries.
We are looking for a detail-oriented Accounting Assistant to join our team in Lancaster, Pennsylvania. This is a contract position ideal for an organized individual with a strong background in accounting and administrative tasks. The role offers the opportunity to work in a small office environment with significant earning potential.<br><br>Responsibilities:<br>• Enter customer orders into the system accurately and efficiently, with training provided on the specific platform.<br>• Process invoices and manage billing activities to ensure timely and precise transactions.<br>• Conduct accounts receivable tasks, including tracking and reconciling payments.<br>• Perform purchasing-related activities to support the office's operations.<br>• Monitor and maintain accurate records by organizing and filing documents, which may involve physical tasks such as bending or using step stools.<br>• Collaborate with the warehouse team, requiring periodic trips to the warehouse for inventory or document management.<br>• Assist in managing multiple tasks and priorities in a fast-paced office setting.<br>• Maintain a high level of attention to detail in all aspects of daily work.<br>• Support the team by providing general administrative and clerical assistance as needed.
<p>We are seeking a hands-on <strong>Controller</strong> to lead all accounting functions for our client based in Harrisburg, PA. This role is responsible for ensuring accurate and timely financial reporting, managing day-to-day accounting operations, overseeing compliance with tax and regulatory requirements, and partnering with leadership on financial planning and decision-making. The Controller will supervise the accounting team and play a key role in optimizing financial processes and systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee monthly financial close, prepare financial statements, and reconcile general ledger accounts.</li><li>Supervise and mentor accounting staff.</li><li>Provide financial reporting and variance analysis.</li><li>Ensure timely and accurate filing of tax returns and other business filings.</li><li>Drive process improvements and automation for efficiency.</li><li>Develop and implement sound accounting policies and procedures.</li><li>Support budgeting, forecasting, and cash management activities.</li><li>Serve as primary contact for regulatory agencies and external partners.</li><li>Stay current on financial regulations and industry developments.</li></ul>
<p><strong>Senior Accountant</strong></p><p>Our client is looking for a Senior Accountant for a contract role. Reporting to the Controller, this role will handle all aspects of the accounting function including AP/AR, payroll, month-end close, reconciliations, and project financials, while serving as a key liaison with customers, subcontractors, and vendors.</p><p><br></p><p><strong>Responsibilities of Senior Accountant</strong></p><ul><li>Prepare and analyze financial statements to ensure accuracy and compliance with GAAP.</li><li>Assist the Controller and CFO with budgets, forecasts, and proformas.</li><li>Execute monthly, quarterly, and annual closing entries.</li><li>Maintain general ledger and record accruals, depreciation, and journal entries.</li><li>Perform cost allocations and reconcile accounts to ensure accuracy.</li><li>Oversee cash flow monitoring and forecasting.</li><li>Conduct and support physical inventory processes.</li><li>Process payroll transactions in compliance with regulations.</li><li>Manage project accounting, including tracking expenses, revenues, and budgets.</li><li>Perform job cost analysis, project AP/AR, and prepare regular project and WIP reports.</li><li>Support month-end close and provide financial data for management review.</li></ul><p><br></p>
<p>Our client is seeking a motivated and skilled associate to join a respected medical malpractice plaintiff firm based in Lancaster, Pennsylvania. This is an excellent opportunity to grow within a mid-sized firm, with potential for a partner track and long-term career development. The ideal candidates will have strong academic backgrounds and relevant experience in medical malpractice or plaintiff injury cases.</p><p><br></p><p>Interested candidates should reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Represent clients in medical malpractice and plaintiff injury cases, providing expert legal advice and advocacy.</p><p>• Conduct thorough legal research and prepare detailed case analyses to support litigation strategies.</p><p>• Draft and review legal documents, including pleadings, motions, and discovery materials.</p><p>• Manage arbitration proceedings and effectively negotiate settlements on behalf of clients.</p><p>• Collaborate with senior attorneys and other team members to develop comprehensive case strategies.</p><p>• Participate in trials, presenting arguments and evidence to achieve favorable outcomes.</p><p>• Maintain strong communication with clients, ensuring they are informed and supported throughout the legal process.</p><p>• Stay updated on legal developments and precedents in medical malpractice and plaintiff injury law.</p><p>• Handle case management responsibilities, including tracking deadlines and ensuring compliance with procedural requirements.</p>
<p>Are you someone who thrives in a fast-paced environment? Do you stay calm, organized, and efficient even when the mailroom is buzzing? We’re looking for a high-volume<strong> Mail Room Clerk</strong> to support daily operations at a Dillsburg facility. If you’re reliable, flexible, and ready to jump into a dynamic workflow—you’re exactly who we need.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Sort, process, and distribute high volumes of incoming and outgoing mail</li><li>Operate mailroom equipment (meters, scanners, postage machines) with accuracy</li><li>Maintain detailed logs of packages and deliveries</li><li>Support shipping and receiving tasks, including preparing outgoing parcels</li><li>Assist other departments with mail-related requests</li><li>Adapt quickly as priorities shift throughout the day</li></ul><p><br></p>
<p><strong>Quality Engineer</strong> to join our team in Hanover, Pennsylvania. Aerospace industry applications with a global responsibility for Sales, Manufacturing, Business development, Product and Process Development. Our client has a customer portfolio that includes all major players in the Aerospace industry. Our business is fully customer focused, with products specifically designed for an engine/airframe application and then produced in small quantities and small lots on highly flexible equipment. Extreme product range fragmentation, complex product design, very high-quality standards and traceability requirements are the peculiarity of the KRS Division.</p><p><br></p><p>This position is responsible for providing leadership and support on assigned programs and projects ensuring that the Company’s products are manufactured in accordance with customer specifications and Company quality requirements. Serves as a liaison between customers, vendors and the Company on quality related issues, customer quality programs (PPAP) and in support of internal company goals and objectives.</p><p>Duties and responsibilities are (including but not limited to):</p><ul><li>Reviews company and customer drawings, changes, inspections sheets, process procedures, test procedures, procurement documentation, quality manuals and inspection sheets ensuring company and customer quality and configuration requirements are met on assigned products, programs and projects.</li><li>Provides technical support to assigned functional areas including visual aids, inspection sheets for final inspection and quality metric analysis in support of the Company’s Quality objectives.</li><li>Provides leadership and guidance to Quality Assurance Inspectors, Quality Technician, Production Supervision and operators on company quality requirements.</li><li>Serves UPPAP Champion - coordinating compliance with customer requirements and communication with customer representatives on program requirements. Maintains substantiating documentation of assigned UPPAP parts.</li><li>Interacts with representatives from a variety of functional areas, including design engineering, manufacturing engineering, purchasing and production and inspection personnel relating to products and programs (PFMEAs, Capability Studies, Risk Analysis and Measurement System Analysis) associated with Quality Assurance and Customer requirements.</li><li>Interfaces with customer quality and engineering representatives on a variety of issues including flight safety programs. Schedules and host customer sources inspectors.</li><li>Performs vendor surveys and evaluates potentially new vendors as required to support company objectives and programs.</li><li>Generates Quality Assurance documentation in accordance with applicable specification. Develops and implements inspection procedures.</li><li>Maintains the gauge calibration and recall computer system and coordinates outside calibration resources.</li><li>Prepares prototype and submission documentation.</li><li>Designs and maintains quality control documentation, forms, and inspection sheets.</li><li>Monitors returns and issues corrective actions (internal/external).</li><li>Serves as an AS9100 internal auditor.</li></ul><p><br></p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
