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10 results for It Service Desk Administrator Coordinator in Hackensack, NJ

Help Desk Level 2 / Sys Admin

New York, NY
onsite
Temporary / Contract
25 - 36 USD / Hourly
We are looking for a Contract Help Desk Level 2 / Sys Admin to support daily IT operations for an onsite environment. This role blends hands-on desktop support with systems administration responsibilities, helping employees resolve technical issues while maintaining core Microsoft and network services. The ideal candidate brings strong troubleshooting skills, communicates confidently with non-technical staff, and works effectively within a collaborative support team. Responsibilities: • Provide second-level technical support for end users by diagnosing and resolving hardware, software, account, and connectivity issues in an office setting. • Administer and support on-premises Active Directory, including user accounts, permissions, and related access management tasks. • Manage Microsoft Entra and Intune to support identity services, device configuration, and endpoint administration. • Troubleshoot and maintain desktop systems, collaboration tools, and productivity platforms such as Microsoft Teams. • Monitor, support, and help maintain Fortinet firewall environments while assisting with network-related issue resolution. • Use JIRA and Jira Service Desk to document incidents, track requests, and maintain clear support records. • Assist with endpoint security efforts by supporting Microsoft Defender and responding to device protection concerns. • Collaborate with the internal IT team and external support partners to ensure timely issue resolution and consistent service delivery. • Work onsite 3 to 4 days per week to provide direct assistance to employees and support day-to-day infrastructure needs.
2026-06-04T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-05-18T00:00:00Z

Help Desk/Desktop Support Analyst

Piscataway, NJ
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment. Responsibilities: • Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues. • Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations. • Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance. • Administer and manage user accounts and permissions within Active Directory. • Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively. • Document and track support activities to maintain accurate records and improve future processes. • Collaborate with team members to implement IT solutions and upgrades as needed. • Educate users on best practices for system usage and security. • Ensure compliance with company policies and IT standards during all support activities.
2026-05-18T00:00:00Z

Help Desk/Desktop Support Analyst

Somerville, NJ
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-05-18T00:00:00Z

Administrative Coordinator

New York, NY
onsite
Temporary / Contract
22.8 - 24 USD / Hourly
We are looking for a highly organized Administrative Coordinator to support senior leaders and investor-facing activities in a fast-paced corporate environment. This is a Contract position that will focus on executive administration, meeting coordination, and document preparation within a capital markets setting. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities while maintaining a high-quality experience for internal and external stakeholders. Responsibilities: • Coordinate investor and leadership meetings, including scheduling, logistics, and preparation of materials • Develop and format presentations, reports, and other documents used for investor communication and internal updates • Oversee conference room scheduling and ensure meeting spaces are properly arranged for planned sessions • Maintain organized digital and physical records related to office operations and investor documentation • Provide direct support to senior executives through calendar oversight, appointment planning, and daily administrative coordination • Assist with office relocation activities, including tracking logistics and coordinating workspace assignments as needed • Handle day-to-day administrative tasks that support fundraising, investor relations, and broader office operations • Serve as a detail-focused point of contact for inbound communication and help route requests efficiently
2026-06-11T00:00:00Z

Administrative Coordinator

Newark, NJ
onsite
Temporary / Contract
16 - 20 USD / Hourly
We are looking for an Administrative Coordinator to support a high-volume early childhood education program serving children and families in Newark, New Jersey. This Contract position is fully onsite and plays an important role in keeping enrollment activities, records management, and front-office operations organized and accurate. The person in this role will work closely with Family Advocates, provide day-to-day administrative support, and help ensure families receive timely assistance in a well-organized office environment. Responsibilities: • Assist Family Advocates with parent intake activities by preparing documents, gathering required information, and supporting the enrollment process from start to finish. • Maintain organized physical and electronic records, ensuring files are complete, current, and easy to retrieve when needed. • Enter data into internal systems with a strong focus on accuracy, timeliness, and confidentiality. • Answer incoming calls, respond to routine questions, and direct parents or visitors to the appropriate staff members. • Coordinate calendars and scheduling needs as assigned by site supervisors to support daily office operations. • Provide general administrative assistance such as preparing correspondence, tracking paperwork, and supporting team workflows. • Welcome families and visitors in a courteous manner while helping create a welcoming and supportive onsite experience. • Follow established office procedures and dress expectations while contributing to smooth Monday through Friday operations.
2026-05-26T00:00:00Z

L2 IT Helpdesk Engineer

New York, NY
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
We are looking for an experienced L2 IT Helpdesk Engineer to provide advanced technical support for users and client environments in New York, New York. This role focuses on resolving complex issues across desktops, networks, cloud services, and endpoint platforms while ensuring a high standard of service. The ideal candidate is comfortable balancing hands-on troubleshooting, documentation, and collaboration with both entry-level support staff and senior engineering teams. Responsibilities: • Act as the main point of escalation for issues that move beyond first-line support, driving problems through to resolution with clear updates to stakeholders. • Diagnose and fix complex technical incidents affecting workstations, connectivity, Microsoft cloud services, and remote support environments. • Investigate recurring problems to identify underlying causes and recommend practical improvements that reduce repeat service interruptions. • Oversee support ticket activity to maintain response commitments, prioritize urgent needs, and keep users informed throughout the resolution process. • Deliver technical assistance to clients through remote sessions and onsite visits in New York, New York as needed. • Support and administer Microsoft 365 applications and services, including collaboration, email, file sharing, and productivity tools. • Troubleshoot Windows operating systems, Windows Server platforms, and core infrastructure components in mixed on-premises and cloud-connected environments. • Assist with Azure administration, hybrid identity functions, endpoint management through Intune, and Windows Autopilot device provisioning. • Contribute to backup operations, virtualization support, security remediation efforts, and the maintenance of accurate technical documentation. • Partner with senior engineers on escalated cases and project work while helping coach Level 1 team members through day-to-day technical challenges.
2026-06-16T00:00:00Z

Front Desk Coordinator

Newark, NJ
onsite
Temporary / Contract
16 - 19.5 USD / Hourly
We are looking for a Front Desk Coordinator to support daily office operations for an education-focused environment in Newark, New Jersey. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for students and visitors while keeping front desk activities organized and responsive. The role combines reception support, student-facing assistance, and administrative coordination to help ensure efficient service across the office. Responsibilities: • Welcome students, staff, and guests at the front desk and provide attentive in-person assistance throughout the day. • Guide students through intake and registration steps related to disability support services, ensuring information is handled accurately and promptly. • Prepare and distribute accommodation documentation to students and relevant parties in accordance with office procedures. • Record inquiries, forms, and supporting materials in the organizational database, including assigning cases to appropriate coordinators and maintaining accurate tracking details. • Answer and route inbound calls using a multi-line phone system, responding to questions or directing callers to the appropriate contact. • Work closely with internal departments such as Human Resources, IT, facilities, and campus teams to support communication and day-to-day office needs. • Manage incoming and outgoing mail, ensuring timely collection, sorting, and delivery. • Provide general administrative and front desk support as needed to maintain smooth office operations.
2026-06-12T00:00:00Z

Front Desk Coordinator

Hasbrouck Heights, NJ
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for an Office Assistant to serve as the first point of contact for visitors, clients, and team members near Hasbrouck Heights, New Jersey. This long-term contract position is ideal for someone who brings a detail-oriented customer service approach, strong organizational skills, and the ability to keep daily front office operations running smoothly. The role also supports internal teams with administrative coordination, supply management, and workplace readiness across shared spaces and office activities. Responsibilities:• Welcome visitors and customers courteously while overseeing daily activity at the reception area.• Coordinate conference room bookings and keep meeting space schedules organized for both clients and internal staff.• Track inventory levels for office, kitchen, and workplace consumables, and place orders to maintain adequate stock.• Keep shared kitchen areas orderly and prepared for use by confirming supplies are available and following up on routine cleaning needs.• Send regular reminders to employees regarding kitchen upkeep and shared space expectations.• Check that restrooms remain clean, properly supplied, and ready for use throughout the workday.• Provide administrative assistance to the Project Manager and contribute to tasks that support ongoing projects.• Support the Finance team with purchasing activities, order follow-up, and oversight of warehouse consumable items.• Arrange food service and catering for meetings, guests, and customer visits as needed.• Monitor front entrance camera activity and help manage building access in accordance with office procedures.
2026-06-16T00:00:00Z

L3 Helpdesk Engineer / Systems Administrator

New York, NY
onsite
Permanent / Full Time
100000 - 130000 USD / Yearly
We are looking for an experienced L3 Helpdesk Engineer / Systems Administrator to provide senior-level technical support and infrastructure leadership. This role is ideal for a hands-on, detail-oriented individual who can resolve high-impact issues, strengthen core systems, and help shape reliable support practices across Microsoft, cloud, and virtualization environments. You will work across escalated incidents, strategic improvements, and project delivery while guiding entry-level team members and maintaining strong technical standards. Responsibilities: • Act as the highest technical escalation resource for challenging production incidents, driving issues through to resolution with urgency and precision. • Troubleshoot and resolve complex problems across cloud platforms, server infrastructure, identity services, endpoints, and business applications. • Conduct detailed root cause investigations and implement corrective actions that reduce recurring issues and improve service stability. • Architect, deploy, and support scalable IT solutions across Microsoft 365, Windows Server, Azure, and hybrid environments. • Oversee advanced technical initiatives for internal teams and clients, ensuring milestones, quality expectations, and operational readiness are met. • Transition newly introduced services and platforms into steady-state support by establishing support procedures, documentation, and ownership. • Provide day-to-day guidance to Level 1 and Level 2 engineers through mentoring, technical coaching, and escalation support. • Administer core Microsoft technologies including Exchange Online, Teams, SharePoint, OneDrive, VMware vSphere/vCenter, Azure Virtual Desktop, FSLogix, and multi-session Windows environments. • Manage identity, security, and endpoint platforms by supporting Microsoft Entra ID, Intune, Autopilot, and automation efforts through PowerShell scripting.
2026-06-16T00:00:00Z