<p>We are looking for an experienced Customer Service Representative to join our client's dynamic team in Old Lyme, Connecticut. The ideal candidate will excel in managing customer interactions, processing orders, and maintaining detailed records with precision.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound and outbound customer calls with professionalism, ensuring prompt and accurate responses to inquiries.</p><p>• Process customer orders efficiently using relevant systems and tools, maintaining accuracy and attention to detail.</p><p>• Manage communication through various platforms, including chat boxes and messaging systems, to provide timely support.</p><p>• Utilize Shopify and other systems to facilitate seamless order entry and tracking.</p><p>• Coordinate call flow effectively to maintain high levels of customer satisfaction.</p><p>• Perform data management tasks, including creating and updating records in Excel spreadsheets.</p><p>• Participate in onsite training sessions to gain a thorough understanding of company processes and tools.</p><p>• Collaborate with team members to ensure alignment on customer service goals and standards.</p><p>• Leverage expertise in J.D. Edwards or similar systems to streamline operations and enhance productivity.</p>
<p><strong>About the Company:</strong></p><p>Our client is a well-respected organization known for its commitment to customer satisfaction and excellence. They are seeking a <strong>Customer Service Representative</strong> who thrives in a fast-paced environment and is dedicated to providing outstanding service to clients, customers, or the general public. If you are passionate about helping others and have strong communication skills, this could be an excellent opportunity for you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the first point of contact, providing exceptional customer support via phone, email, or live chat.</li><li>Resolve customer inquiries or complaints in a professional and empathetic manner.</li><li>Document customer interactions accurately within the company's CRM system.</li><li>Collaborate with team members to ensure a seamless customer experience.</li><li>Stay up to date with product, service, or company policies to address inquiries confidently.</li><li>Communicate customer feedback to the management team to improve services or address recurring challenges.</li></ul><p><br></p>
<p>Customer service representative openings!</p><p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.</p>
<p>We are looking for a Customer Service Specialist to join our team, tasked with building strong relationships with clients, addressing their inquiries, and delivering exceptional customer experiences. As the primary point of contact for diverse customer needs, the ideal candidate will thrive in a fast-paced, collaborative environment and demonstrate an empathetic, solutions-oriented approach.</p>
We are looking for a dedicated Customer Care Associate to join our team in Stamford, Connecticut. In this role, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently. This is a long-term contract position offering an opportunity to contribute to a dynamic environment within the waste and environmental management industry.<br><br>Responsibilities:<br>• Foster strong relationships with customers by actively listening and addressing their needs with customized solutions.<br>• Work closely with team members and supervisors to resolve challenging issues and ensure a seamless customer experience.<br>• Accurately document all customer interactions and transactions in organizational systems.<br>• Strive to meet or exceed performance metrics, such as response times, resolution rates, and overall customer satisfaction.<br>• Participate in ongoing training and coaching sessions to enhance skills and improve service delivery.<br>• Handle both inbound and outbound calls, ensuring timely and attentive responses to customer inquiries.<br>• Provide clear and concise information to customers regarding services, policies, and procedures.
<p>Receptionist opportunities</p><p>We currently have an opening for an articulate, highly-skilled receptionist. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you.</p>
<p>We are looking for a Call Center Specialist for a contract position in Purchase, New York. This position is ideal for someone who thrives in a fast-paced environment and excels at multitasking while maintaining a patient and empathetic approach.</p><p><br></p><p>Responsibilities:</p><p>• Field incoming calls and manage schedules.</p><p>• Communicate with clients to provide necessary documentation and assist with form completion.</p><p>• Address inquiries and resolve issues with professionalism and empathy.</p><p>• Maintain accurate records and documentation for all transportation arrangements.</p><p>• Use Microsoft Outlook and Word effectively to support communication and administrative tasks.</p><p>• Ensure a high level of customer service is delivered to all seniors and stakeholders.</p><p>• Adapt to varying workloads and prioritize tasks as needed.</p>
We are looking for a dedicated Client Care Coordinator to join our team in Ridgefield, Connecticut. In this Contract-to-Permanent role, you will play a vital part in ensuring our clients receive exceptional service and care by acting as a bridge between families and caregivers. This position offers the opportunity to work in the non-profit sector, making a meaningful impact on the lives of those we serve.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients by addressing concerns, ensuring satisfaction, and providing ongoing support.<br>• Collect, organize, and update medical and personal information for client files while ensuring confidentiality and compliance with relevant regulations.<br>• Match clients with caregivers based on their unique needs and preferences, ensuring the best possible pairing.<br>• Coordinate schedules and facilitate communication between clients and caregivers to ensure seamless service delivery.<br>• Collaborate with team members to improve processes and enhance the overall client experience.<br>• Offer empathetic support to clients and their families, addressing any inquiries or challenges they may face.<br>• Monitor and follow up with clients regularly to assess their satisfaction and identify opportunities for improvement.
<p><strong>Job Overview:</strong></p><p>We are seeking an experienced and results-driven Collections Specialist to join our team in Norwalk, CT. This position focuses on business-to-business (B2B) corporate collections and requires a professional with strong customer service skills and a proven ability to manage receivables efficiently. The role is fully onsite, offering an opportunity to thrive in a dynamic and fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage B2B collections, ensuring timely recovery of outstanding receivables while maintaining positive relationships with clients.</li><li>Monitor and track aging receivables, following up on past-due accounts in a persistent yet professional manner.</li><li>Communicate with clients via phone, email, and other methods to resolve payment discrepancies or disputes.</li><li>Partner with internal departments, such as sales and customer service, to resolve payment-related issues effectively.</li><li>Analyze account balances and payment histories to provide accurate reporting on receivables status.</li><li>Document collection activities and maintain organized records for audit and reference purposes.</li><li>Support the development of improved collection strategies and processes for the department.</li></ul><p><br></p>
<p>Front desk coordinator (reception area coordinator) opening</p><p>We currently have an open position for a well-organized and motivated front desk coordinator who is looking to grow their career. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.</p>
<p>We are looking for a detail-oriented and personable Receptionist to join our team in Stamford, Connecticut. In this long-term contract role, you will be the first point of contact for visitors and clients, ensuring a positive and welcoming experience. If you excel in customer service and enjoy working in the dynamic real estate and property industry, we encourage you to apply. This role requires nights and weekends</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients with a friendly and attentive demeanor, ensuring a welcoming environment.</p><p>• Manage incoming calls, direct inquiries to appropriate staff, and handle messages efficiently.</p><p>• Maintain the reception area to uphold a clean and organized appearance.</p><p>• Assist with scheduling and coordinating meetings, appointments, and conference room bookings.</p><p>• Provide administrative support to various departments as needed.</p><p>• Handle incoming and outgoing correspondence, including mail and courier services.</p><p>• Monitor and replenish office supplies to ensure smooth daily operations.</p><p>• Address client inquiries and provide accurate information about company services.</p><p>• Collaborate with team members to ensure seamless office operations.</p><p>• Uphold confidentiality and professionalism in all interactions.</p>
<p><strong>We are hiring a Bilingual Receptionist (Spanish/English)</strong></p><p> We’re looking for a friendly and professional <strong>Receptionist</strong> who is fluent in <strong>Spanish and English</strong>. You’ll be the first point of contact for our clients—answering phones, greeting visitors, and providing excellent customer service.</p><p><br></p>
<p><strong>POSITION: CFO - CONSTRUCTION</strong></p><p><strong>LOCATION: NEW HAVEN, CT</strong></p><p><strong>RECRUITER CONTACT: KELLEIGH MARQUARD - <em>Kelleigh.Marquard@Roberthalf</em></strong></p><p><br></p><p>We have partnered with our valued client, a successful privately held Construction organization, in search of a talented Chief Financial Officer (CFO) to lead and manage key back-office operations, including finance, IT, and HR, for their bustling organization. This high-level role offers an opportunity to shape financial strategy and collaborate closely with the company's owner on major business decisions. The ideal candidate will bring exceptional leadership skills and a proven ability to oversee critical functions while ensuring organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic oversight of finance, IT, and HR functions to ensure seamless back-office operations.</p><p>• Analyze and interpret financial statements to guide decision-making and organizational strategy.</p><p>• Develop and execute comprehensive financial plans that align with the company’s long-term goals.</p><p>• Lead project costing, pricing and budget planning with Construction Project Managers.</p><p>• Manage insurance coverage for the organization and its employees, ensuring appropriate risk mitigation.</p><p>• Review and negotiate contracts to safeguard the company’s interests and maximize value.</p><p>• Establish and maintain strong relationships with banking partners to support financial operations.</p><p>• Collaborate directly with the owner on major financial decisions and strategic initiatives.</p><p>• Lead efforts to optimize financial processes and drive efficiency across departments.</p><p>• Ensure compliance with relevant laws, regulations, and industry standards.</p><p>• Provide mentorship and leadership to internal teams, fostering a culture of accountability and excellence.</p><p><br></p><p>If you meet the requirements detailed below and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
