We are looking for a skilled Deployment Engineer to join our team in Greenville, South Carolina. In this long-term contract position, you will play a pivotal role in ensuring the successful implementation, testing, and maintenance of software systems. This opportunity requires a candidate with technical expertise, a commitment to quality, and a willingness to grow professionally.<br><br>Responsibilities:<br>• Develop detailed functional requirements, technical specifications, and manuals to support software system design and deployment.<br>• Create and maintain installation guides, user documentation, and technical diagrams to ensure smooth deployment processes.<br>• Plan and coordinate deployment activities, including scheduling, cost estimation, and resource allocation.<br>• Define technical specifications for deployment, such as hardware and software requirements.<br>• Conduct integration testing, identify bugs, and collaborate with development teams to resolve issues.<br>• Provide training sessions and technical support to end-users and support teams.<br>• Perform risk analysis and implement mitigation strategies to address potential deployment challenges.<br>• Maintain accurate and regular reports on deployment progress and activities for stakeholders.<br>• Collaborate with cross-functional teams to ensure seamless system integration and testing.<br>• Ensure compliance with quality assurance standards during deployment and testing phases.
<p>Robert Half is hiring! We are looking for a skilled Help Desk Analyst II to join our team in the Upstate of South Carolina. In this role, you will play a vital part in ensuring smooth day-to-day operations by providing technical support and resolving issues related to hardware, software, and user accounts. This position offers the opportunity to work with a variety of technologies and contribute to the overall efficiency of the organization's IT systems.</p><p><br></p><p>Responsibilities:</p><p>• Deliver prompt and effective desktop support for users, including assistance with Windows 10/11, printers, and applications.</p><p>• Diagnose and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Manage Microsoft 365 accounts, including Exchange, Teams, SharePoint, and Entra ID.</p><p>• Assist with onboarding and offboarding tasks, such as password resets and permissions management.</p><p>• Escalate unresolved or complex issues to higher-level IT staff or engineers.</p><p>• Document resolutions and maintain clear communication with clients and internal teams.</p><p>• Apply critical thinking to address unfamiliar or challenging problems.</p><p>• Utilize ticketing systems to manage and prioritize support requests efficiently.</p><p>• Provide remote desktop support to ensure user accessibility and functionality.</p><p>• Collaborate with team members to improve processes and enhance service delivery.</p>
<p>We are looking for a detail-oriented PART TIME Medical Administrator to join our team in Greenville, South Carolina. In this Contract-to-Permanent position, you will play a vital role in ensuring the accurate processing of medical claims while adhering to industry regulations and organizational policies. This opportunity is ideal for professionals with strong analytical skills and experience in claims administration.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of pended claims to identify and rectify billing errors, duplicate claims, and unbundling issues.</p><p>• Manually correct system-generated errors with high precision prior to final adjudication.</p><p>• Process medical claims in compliance with provider contracts, pricing agreements, and regulatory standards.</p><p>• Address and resolve complex claims issues, escalating advanced cases to management when required.</p><p>• Utilize electronic health record (EHR) systems and other software tools to support claims processing and administration.</p><p>• Collaborate with team members to ensure consistent application of organizational policies and procedures.</p><p>• Communicate effectively with providers and stakeholders to clarify claim-related discrepancies.</p><p>• Maintain accurate documentation and reporting for all claims activities.</p><p>• Stay updated on industry trends and regulatory changes to ensure compliance.</p><p>• Support continuous improvement initiatives to enhance claims processing efficiency.</p>
<p>We are looking for a Sr. Software Engineer to join our team on a long-term contract basis. This role offers an exciting opportunity to collaborate with cross-functional teams in Quality, Environment, Health & Safety, and Manufacturing to drive impactful system implementations and enhancements. The ideal candidate will bring a combination of technical expertise and strong interpersonal skills to support end-users and contribute to system improvements.</p><p><br></p><p>Responsibilities:</p><p>• Lead requirements gathering sessions with stakeholders from Quality, Environment, Health & Safety, and Manufacturing to ensure alignment on system needs.</p><p>• Design and deliver training programs to equip end-users with the skills necessary to effectively utilize new systems.</p><p>• Participate in every phase of the system implementation lifecycle, from planning to deployment.</p><p>• Collaborate with business teams to develop initial business cases and gain stakeholder approval for proposed solutions.</p><p>• Work within the IT organization to create and refine roadmaps for system enhancements and integrations.</p><p>• Define and oversee testing protocols, data migration processes, and strategies for global system deployment.</p><p>• Manage helpdesk support tickets to address user concerns and provide timely solutions.</p><p>• Contribute to the design and execution of system improvements in alignment with organizational goals.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Cowpens, South Carolina. This long-term contract position offers an exciting opportunity to work in a dynamic manufacturing environment where you will play a key role in supporting desktop systems, resolving technical issues, and assisting with IT infrastructure transitions. If you are a proactive problem-solver with a strong technical background, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive support for desktop systems, including installation, maintenance, and troubleshooting.<br>• Conduct imaging and deployment of Windows 11 devices, ensuring smooth transitions for end-users.<br>• Assist with the migration of systems to VMware and Nutanix platforms, contributing to infrastructure upgrades.<br>• Perform physical mounting and setup of servers and other hardware as required.<br>• Support the transition to Office 365, addressing user needs and resolving technical challenges.<br>• Collaborate with team members to resolve IT tickets efficiently and provide excellent customer service.<br>• Participate in networking support, including working with Aruba systems and assisting in the transition to new solutions.<br>• Maintain accurate documentation of processes, configurations, and resolutions.<br>• Engage in an on-call rotation after an initial onboarding period to provide timely support.<br>• Demonstrate flexibility by taking on various IT-related tasks and responsibilities as needed.
<p>We are looking for a skilled Network Engineer to join our team on a contract basis in Greenville, South Carolina. In this role, you will play a key part in ensuring the reliability and performance of network systems, contributing to the seamless operation of our business. This position requires expertise in network configuration, troubleshooting, and security to support the organization's infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain Cisco routers and networking equipment to ensure optimal network performance.</p><p>• Manage and deploy Palo Alto firewalls, ensuring robust security measures are in place.</p><p>• Implement and troubleshoot Border Gateway Protocol (BGP) configurations to optimize network routing.</p><p>• Set up and maintain IPv6 connections, including Internet Control Message Protocol for IPv6.</p><p>• Perform basic network troubleshooting to resolve connectivity issues and maintain system reliability.</p><p>• Establish and maintain Starlink connections to enhance network infrastructure.</p><p>• Configure and optimize firewall settings to protect the network from potential threats.</p><p>• Collaborate with team members to ensure seamless network hardware and infrastructure integration.</p><p>• Monitor network performance and identify areas for improvement to maintain high operational standards.</p><p>• Document network configurations and processes for future reference and compliance.</p>
