<p>We are looking for an experienced IT Director to lead the technology strategy and operations for our client in Greenville, South Carolina. This role requires a forward-thinking leader who can align IT initiatives with business goals, ensuring efficient systems, robust cybersecurity, and seamless user experiences. The ideal candidate will bring a combination of technical expertise and leadership skills to drive innovation and optimize processes.</p><p><br></p><p>Responsibilities:</p><p>• Define and implement a comprehensive IT strategy that aligns with the company’s objectives and future growth.</p><p>• Provide expert guidance to executive leadership on technology investments, risks, and opportunities.</p><p>• Lead and mentor IT teams, fostering growth and a high-performance culture.</p><p>• Manage enterprise systems, networks, cloud platforms, and end-user computing to ensure reliability and scalability.</p><p>• Develop and enforce cybersecurity protocols, data privacy measures, and compliance standards.</p><p>• Identify and mitigate technology risks while overseeing audits and incident response processes.</p><p>• Collaborate with business leaders to enhance workflows and optimize core business applications.</p><p>• Oversee vendor relationships, contracts, and partnerships to ensure cost-effective technology solutions.</p><p>• Manage IT budgets, forecasting, and cost-saving initiatives to maximize efficiency.</p><p>• Establish governance frameworks, policies, and performance metrics to monitor IT operations effectively</p>
We are looking for a Technical Triage Support Analyst to join our team in Boiling Springs, South Carolina. In this role, you will provide front-line technical assistance and exceptional customer service to clients while ensuring accurate documentation and timely escalation of unresolved issues. This is a Contract to permanent position that offers a dynamic opportunity to grow within a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming support calls promptly, delivering detail-oriented and courteous service to all customers.<br>• Diagnose and troubleshoot basic technical issues using established procedures while ensuring clear communication.<br>• Escalate unresolved or complex technical problems to specialized teams with detailed documentation.<br>• Log all customer interactions, troubleshooting steps, and resolutions in the ticketing system for accurate record-keeping.<br>• Maintain a customer-centric approach by demonstrating empathy, patience, and timely follow-ups.<br>• Collaborate with internal teams to ensure smooth communication and efficient resolution of escalated issues.<br>• Provide consistent updates to customers regarding the status of their issues and resolutions.<br>• Uphold high standards of enthusiasm when handling customer inquiries.<br>• Participate in team discussions and contribute to improving support processes and efficiency.
We are looking for a skilled Systems Administrator to join our team in Greenville, South Carolina. This role focuses on delivering Tier 1 IT support while managing and maintaining the organization's information systems and infrastructure. The position requires a proactive approach to troubleshooting, system security, and compliance with federal cybersecurity standards.<br><br>Responsibilities:<br>• Resolve Tier 1 IT support requests, including hardware, software, and connectivity issues.<br>• Deploy, configure, and maintain client and server hardware and software systems.<br>• Coordinate with vendors to obtain quotes and procure IT solutions.<br>• Identify and address software and system vulnerabilities to enhance security.<br>• Act as a liaison between staff and external service providers for system maintenance.<br>• Administer and support environments running Windows Server, Windows Client operating systems, and Linux systems.<br>• Perform network administration tasks, including managing subnets, protocols, and firewall configurations.<br>• Maintain and support common client and server hardware platforms.<br>• Develop and implement IT policies and procedures to uphold information security standards.<br>• Document configurations, troubleshooting steps, and procedures for future reference.
We are looking for a Geographic Information System Technician to join our team in Greer, South Carolina. In this long-term contract position, you will play a pivotal role in maintaining and enhancing our sanitary sewer database, ensuring data accuracy and alignment with established standards. This role offers the opportunity to work both in the field and office, utilizing advanced GIS technologies to contribute to the operational efficiency of sewer system management.<br><br>Responsibilities:<br>• Perform detailed data collection, validation, and updates of sewer asset information using GIS technologies.<br>• Conduct field inspections and office-based data verification of sewer assets, including infrastructure such as mains, manholes, and service laterals.<br>• Convert and integrate field data into the GIS database using approved software, workflows, and tools.<br>• Edit and validate GIS datasets by reviewing spatial data, querying databases, and comparing records against engineering drawings and surveys.<br>• Identify inconsistencies or errors in data and implement corrective actions to ensure system accuracy.<br>• Utilize GIS software and tools, such as ArcGIS and Cityworks, to support mapping, reporting, and data cleanup initiatives.<br>• Maintain detailed records of completed tasks, track progress, and provide regular updates to management.<br>• Interpret engineering plans, maps, and reports to ensure accurate spatial representation of sewer infrastructure.<br>• Collaborate with internal teams to address data issues, confirm asset details, and support ongoing updates.<br>• Adhere to safety standards and regulations during field and office work while maintaining positive and respectful relationships with colleagues.
We are looking for a skilled Systems Engineer to join our team in Asheville, North Carolina. This contract-to-permanent role offers the opportunity to work on cutting-edge technologies, focusing on Hyper-V management and Azure platforms. The ideal candidate will play a key role in supporting a mix of enterprise clients and smaller customers while contributing to the overall success of our services team.<br><br>Responsibilities:<br>• Oversee and manage Hyper-V environments with an emphasis on Systems Center operations.<br>• Handle Microsoft Azure-related tasks, including cloud migration, identity management, and access policies.<br>• Provide advanced support for Azure Active Directory and ensure seamless integration with other systems.<br>• Act as an escalation point for Tier 1 support during on-call rotations, addressing complex technical issues.<br>• Develop and implement training programs to enhance in-house staff capabilities.<br>• Collaborate with team members to support a large enterprise client and approximately 50 smaller customers.<br>• Ensure the smooth transition of systems from on-premises to cloud environments.<br>• Participate in a two-stage interview process, including technical assessments.<br>• Manage time effectively to meet client and organizational expectations.<br>• Work in a hybrid or onsite schedule, adhering to an 8 AM to 5 PM workday.
<p>We are seeking an experienced Office Manager to join a growing financial services firm in the Greater Greenville, South Carolina area. In this role, you will oversee office operations and provide critical support to financial advisors and staff in a detail-oriented and fast-paced environment. This position is ideal for someone who excels at balancing administrative responsibilities with client-focused tasks while maintaining high standards of organization and confidentiality.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily office operations, including supplies, mail handling, and vendor relationships.</p><p>• Coordinate schedules and appointments, ensuring smooth meeting logistics.</p><p>• Organize and support events such as client workshops, seminars, and team meetings.</p><p>• Maintain accurate and confidential documentation of office procedures and records.</p><p>• Assist with technology tools and ensure efficient use of office systems.</p><p>• Provide administrative support to financial advisors for client meetings and communications.</p><p>• Prepare meeting materials, correspondence, and follow-up documentation for client interactions.</p><p>• Facilitate client onboarding processes and ensure timely completion of reporting and record-keeping.</p><p>• Oversee HR-related tasks, including onboarding and benefits coordination.</p><p>• Collaborate with leadership to promote a productive and supportive work environment.</p>
We are looking for an experienced Scrum Master to join our team in Greenville, South Carolina. In this role, you will facilitate Agile processes to ensure efficient project delivery and team collaboration. This is a Contract to permanent position within the insurance industry, offering an exciting opportunity to contribute to meaningful projects and drive success.<br><br>Responsibilities:<br>• Lead Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews.<br>• Ensure the team adheres to Scrum principles and Agile best practices.<br>• Track and report progress using tools such as burndown charts and other metrics.<br>• Remove obstacles that prevent the team from achieving their goals.<br>• Support collaboration between team members and stakeholders to enhance communication and productivity.<br>• Coach team members on Agile methodologies and practices to build a high-performing team.<br>• Identify areas for process improvement and implement solutions.<br>• Act as a liaison between technical teams and business stakeholders to ensure alignment.<br>• Monitor project timelines and deliverables, ensuring they meet business objectives.<br>• Promote a culture of continuous improvement within the team and organization.
<p>We are looking for a skilled Mobile Device Technician to join our team in Asheville, North Carolina. This long-term contract position is part-time (roughly 10 hours per week), and ideal for an individual with a strong background in mobile device management and IT support. You will play a vital role in managing mobile devices, providing technical assistance, and ensuring seamless user experiences.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the Mobile Device Management (MDM) platform, ensuring devices are effectively enrolled and monitored.</p><p>• Work part-time (estimated 10 hours per week) onsite in Asheville, NC</p><p>• Administer Apple Business Manager and Verizon MDM by handling device enrollment, configuring profiles, and assigning users.</p><p>• Perform provisioning, setup, upgrades, replacements, and decommissioning of mobile devices.</p><p>• Offer basic IT support for hardware, printers, and peripherals, addressing low-level troubleshooting needs.</p><p>• Collaborate with external IT teams to escalate and resolve issues beyond mobile device management.</p><p>• Maintain detailed documentation of processes and keep device inventories accurate and up to date.</p><p>• Assist end users with mobile-related issues and respond to general IT support requests.</p><p>• Provide occasional support for Apple iOS devices and other IT systems when required.</p>
We are looking for a skilled D365 Systems Analyst to join our team in Greenville, South Carolina. This contract position focuses on utilizing Microsoft Power Platform tools and Dynamics 365 to build scalable solutions for reporting, automation, and application development. The ideal candidate will have a deep understanding of data architecture, system integration, and business processes, with a proven ability to modernize workflows and transition legacy tools into enterprise-ready solutions.<br><br>Responsibilities:<br>• Develop advanced Power BI dashboards and reports tailored to enterprise needs.<br>• Create and maintain semantic models, including star schemas and fact/dimension tables, to optimize data performance.<br>• Design and build Power Apps, both Canvas and Model-Driven, integrated with Dynamics 365 and other data sources.<br>• Implement automated workflows using Power Automate, ensuring reliability and error handling across systems.<br>• Transform manual processes into streamlined automated solutions using the Power Platform.<br>• Extract, structure, and model data from Dynamics 365 for reporting and application purposes.<br>• Collaborate with functional teams to map accurate business logic within D365 systems.<br>• Manage Power BI Service workspaces, including data refresh strategies and publishing processes.<br>• Ensure cross-device usability and performance for applications and workflows.<br>• Support migration efforts by modernizing legacy tools into scalable Power Platform solutions.
We are looking for an experienced IT Project Manager to join our team in Greenville, South Carolina. This Contract to permanent position offers the opportunity to lead critical projects within the insurance industry while collaborating with cross-functional teams. The ideal candidate will have a strong background in project management methodologies and tools, with a focus on driving results and delivering success.<br><br>Responsibilities:<br>• Oversee the planning, execution, and delivery of IT projects, ensuring alignment with business objectives.<br>• Apply Agile Scrum methodologies to enhance project efficiency and adaptability.<br>• Manage project timelines, budgets, and resources to ensure successful completion.<br>• Utilize tools like Atlassian Jira to monitor progress and resolve issues.<br>• Lead cross-functional teams to achieve project goals and deliverables.<br>• Maintain clear communication with stakeholders, providing regular updates on project status.<br>• Identify risks and implement mitigation strategies to minimize impact.<br>• Ensure compliance with industry standards, regulations, and company policies.<br>• Conduct post-project evaluations to assess outcomes and identify areas for improvement.
• Support the Program Manager as required on ad-hoc requests/issues requiring sales order management.• Support the Program Manager as required on ad-hoc requests/issues requiring Smartsheet Administration/Configuration.• Setting up Procore or other designated project management and collaboration system for each project.• Data Analysis to ensure System information concur with real Manufacturing progress.• Support the Program Manager in the preparation, design updating and communication of project reports including sourcing up to date Financial KPI information.• Where required, record project or site change orders held for the project team and ensure the actions are allocated, communicated, and reviewed on a progressive basis.• Establish and manage coordinated process for recording manufacturing progress to ensure accurate invoice and revenue recognition.• Establish effective communication routes with key project reps, Vertiv executives and customer representatives to identify information that is at variance to our plan. Report such information to the Program Manager for resolution/escalation.• Support the Program Manager in developing a data center standard project life cycle and process for use on future projects.• Act as a support for Program Managers to identify key project information/records/procedures.• Ensure that project records are uploaded to the project intranet and designated project management system to ensure good practice is maintained.• Highlight areas where records are not up to standard.• Maintain & communicate a regular holiday tracker for the project team, key client representatives and Vertiv executives to support effective planning and coordination of resources. • Maintaining the workflows and ensuring they are followed where documentation is issued between internal Vertiv departments.• Coordinate Project Finance based meetings by coordinating meetings and liaising with attendees to ensure presence, advise of meeting clashes to enable resolution.• Track Cost, Budget, and Revenue for Original, Current and Forecast evaluation on assigned Infrastructure Solutions Projects. • Identify and Fix Sales Orders Accounting issues. Education: • Bachelor’s degree in business, finance or project management.
