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3 results for Noc Technician in Greenville, SC

Desktop Support Technician

Asheville, NC
onsite
Permanent / Full Time
60000.00 - 80000.00 USD / Yearly
We are looking for a Desktop Support Technician to provide dependable onsite technical support for a nonprofit organization in Asheville, North Carolina. This role is ideal for someone who is confident working independently, values a mission-driven environment, and can deliver responsive service to a small user community. The position offers a hands-on opportunity to support both Mac and Windows environments while partnering closely with internal IT leadership to keep daily operations running smoothly. Responsibilities:• Deliver onsite desktop and help desk support for staff, resolving hardware, software, and access issues in a timely manner.• Maintain and troubleshoot devices and user environments across both macOS and Windows platforms.• Manage account setup, permissions, and directory-related tasks within Active Directory and Microsoft-based systems.• Track, update, and resolve support requests through Jira, ensuring clear communication and accurate documentation.• Provide day-to-day assistance with Microsoft applications, including Outlook, to support employee productivity.• Share coverage responsibilities with the broader IT team and participate in an on-call rotation outside standard business hours as needed.• Work closely with internal technology leadership to escalate issues appropriately and maintain continuity of support.• Contribute to a reliable end-user computing environment for a small office by identifying recurring issues and recommending practical fixes.
2026-07-27T20:04:18Z

Desktop Support Analyst

Anderson, SC
onsite
Temporary to Hire
24.00 - 27.00 USD / Hourly
We are looking for a Desktop Support Analyst to join our IT Services team in Anderson, South Carolina. This onsite, Monday through Friday role is a contract-to-permanent opportunity for a hands-on, detail-oriented individual who enjoys supporting end users and maintaining reliable desktop technology. The position focuses on preparing equipment, resolving technical issues, and keeping hardware and software environments organized and up to date. Responsibilities: • Prepare, install, and maintain desktops, laptops, operating systems, and business software for day-to-day user needs. • Set up new employee equipment, image devices, and coordinate workstation deployments or hardware refreshes for current staff. • Troubleshoot technical problems involving company-issued hardware, software, and desktop applications, delivering timely issue resolution. • Administer support requests through ServiceNow by updating, resolving, or routing tickets based on priority and ownership. • Communicate progress clearly by recording troubleshooting steps, status updates, and final resolutions within assigned tasks. • Provide users with required encryption keys and assist with access-related support when needed. • Monitor desktop environments for required Windows updates and complete routine maintenance activities to keep systems secure. • Track inventory, manage assigned technology assets, and help maintain adequate stock levels for computer-related supplies. • Offer input on replacement or new equipment needs based on support trends, device condition, and operational requirements.
2026-07-16T14:04:27Z

IT Security & Support Manager

Candler, NC
onsite
Permanent / Full Time
130000.00 - 160000.00 USD / Yearly
We are looking for an experienced IT Security & Support Manager to lead cybersecurity operations and user support services in Asheville, North Carolina. This position combines strategic oversight with hands-on leadership, guiding security initiatives, strengthening service delivery, and promoting a reliable technology environment across the organization. The ideal candidate brings a strong background in cyber risk management, enterprise IT operations, and team leadership, with the ability to coordinate effectively across technical teams, business stakeholders, and external partners. Responsibilities:• Oversee daily IT support activities and service management practices to ensure dependable, high-quality assistance for end users.• Design, implement, and refine the organization’s cybersecurity program in alignment with established security controls and governance standards.• Direct enterprise-wide vulnerability management, security event monitoring, and coordinated response efforts for identified threats.• Act as the lead decision-maker during cybersecurity incidents, driving containment, recovery, root-cause review, and formal documentation.• Work closely with third-party security providers, auditors, insurance representatives, and other external partners to support risk and compliance objectives.• Maintain and regularly validate incident response, disaster recovery, and business continuity plans to improve organizational resilience.• Champion security awareness efforts by developing and managing training programs that strengthen employee understanding of cyber risks and safe practices.• Manage help desk and support delivery functions, using service metrics and user feedback to improve responsiveness, efficiency, and overall experience.• Partner with infrastructure, operations, and development teams to promote secure system design, assess technology risks, and support compliant architecture across enterprise and manufacturing environments.• Lead, coach, and resource cybersecurity and IT support team members while tracking audit remediation activities to ensure timely corrective action.
2026-07-06T21:23:36Z