We are looking for a skilled Desktop Support Analyst to join our team in Anderson, South Carolina. This contract-to-permanent position offers the opportunity to work in a dynamic environment, providing crucial technical support within a large warehouse setting. The role involves hands-on support for hardware and software, troubleshooting applications, and delivering excellent customer service.<br><br>Responsibilities:<br>• Provide comprehensive desktop support for Windows 10, Windows 11, and Mac/iOS devices.<br>• Diagnose and repair hardware issues with laptops, printers, and other peripherals.<br>• Troubleshoot and resolve application-related problems efficiently.<br>• Handle break/fix support for Thin Clients and Zebra printers.<br>• Deliver remote and on-site technical assistance as required.<br>• Coordinate and manage support tickets using a ticketing system.<br>• Perform desktop imaging and computer setup for new users.<br>• Reset passwords and resolve access-related issues.<br>• Ensure timely installation and configuration of hardware and software.<br>• Maintain strong communication and customer service standards while addressing technical concerns.
We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. In this role, you will provide exceptional support to customers through various communication channels in a fast-paced call center environment. This is a Contract position ideal for individuals who excel at multitasking and delivering outstanding service.<br><br>Responsibilities:<br>• Handle incoming calls professionally and resolve customer inquiries effectively.<br>• Maintain accurate records of customer interactions using data entry systems.<br>• Respond to email correspondence promptly and ensure clear communication.<br>• Assist customers with order entry and processing to meet their needs.<br>• Schedule appointments and coordinate with relevant departments.<br>• Utilize Microsoft Excel and Word for documentation and reporting purposes.<br>• Provide support for both inbound and outbound calls as needed.<br>• Uphold high standards of customer service to enhance satisfaction levels.<br>• Collaborate with team members to ensure seamless operations within the call center.
We are looking for a dedicated Patient Service Representative to join our team in Greenville, South Carolina. This position involves providing exceptional service to patients through effective communication and skilled administrative support. As a Contract to permanent opportunity, this role offers the potential for long-term career growth in the healthcare industry.<br><br>Responsibilities:<br>• Manage a high volume of inbound and outbound calls, averaging 60–80 daily, while maintaining professionalism and empathy.<br>• Deliver outstanding customer service by addressing patient inquiries and resolving concerns promptly.<br>• Perform accurate data entry to maintain up-to-date patient records and information.<br>• Coordinate and schedule appointments efficiently to meet patient needs.<br>• Work collaboratively in an office environment to ensure seamless daily operations.
We are looking for a Patient Service Representative to join our dynamic team in Greenville, South Carolina. In this role, you will provide exceptional support to patients by managing inbound and outbound calls, scheduling appointments, and ensuring accurate data entry. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Manage a high volume of inbound and outbound calls daily, ensuring patient inquiries are addressed promptly.<br>• Deliver excellent customer service by assisting patients with questions and concerns.<br>• Perform accurate and efficient data entry to maintain patient records and information.<br>• Coordinate and schedule appointments to meet patient needs.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Adhere to established protocols and guidelines to maintain compliance with healthcare standards.<br>• Handle patient registration processes and verify information as needed.<br>• Provide support in resolving issues or escalating them to the appropriate department.<br>• Contribute to the overall efficiency and organization of the patient service team.<br>• Maintain professionalism and empathy while interacting with patients and their families.
We are looking for a skilled Systems Engineer to join our team in Asheville, North Carolina. This contract-to-permanent role offers the opportunity to work on cutting-edge technologies, focusing on Hyper-V management and Azure platforms. The ideal candidate will play a key role in supporting a mix of enterprise clients and smaller customers while contributing to the overall success of our services team.<br><br>Responsibilities:<br>• Oversee and manage Hyper-V environments with an emphasis on Systems Center operations.<br>• Handle Microsoft Azure-related tasks, including cloud migration, identity management, and access policies.<br>• Provide advanced support for Azure Active Directory and ensure seamless integration with other systems.<br>• Act as an escalation point for Tier 1 support during on-call rotations, addressing complex technical issues.<br>• Develop and implement training programs to enhance in-house staff capabilities.<br>• Collaborate with team members to support a large enterprise client and approximately 50 smaller customers.<br>• Ensure the smooth transition of systems from on-premises to cloud environments.<br>• Participate in a two-stage interview process, including technical assessments.<br>• Manage time effectively to meet client and organizational expectations.<br>• Work in a hybrid or onsite schedule, adhering to an 8 AM to 5 PM workday.
<p>We are looking for an experienced IT Director to lead the technology strategy and operations for our client in Greenville, South Carolina. This role requires a forward-thinking leader who can align IT initiatives with business goals, ensuring efficient systems, robust cybersecurity, and seamless user experiences. The ideal candidate will bring a combination of technical expertise and leadership skills to drive innovation and optimize processes.</p><p><br></p><p>Responsibilities:</p><p>• Define and implement a comprehensive IT strategy that aligns with the company’s objectives and future growth.</p><p>• Provide expert guidance to executive leadership on technology investments, risks, and opportunities.</p><p>• Lead and mentor IT teams, fostering growth and a high-performance culture.</p><p>• Manage enterprise systems, networks, cloud platforms, and end-user computing to ensure reliability and scalability.</p><p>• Develop and enforce cybersecurity protocols, data privacy measures, and compliance standards.</p><p>• Identify and mitigate technology risks while overseeing audits and incident response processes.</p><p>• Collaborate with business leaders to enhance workflows and optimize core business applications.</p><p>• Oversee vendor relationships, contracts, and partnerships to ensure cost-effective technology solutions.</p><p>• Manage IT budgets, forecasting, and cost-saving initiatives to maximize efficiency.</p><p>• Establish governance frameworks, policies, and performance metrics to monitor IT operations effectively</p>
