We are looking for a dedicated Collections Analyst to join our team in Moore, South Carolina. In this long-term contract position, you will play a critical role in managing complex accounts receivable portfolios and collaborating with internal teams to optimize the invoice-to-cash process. This hybrid role requires both analytical skills and strong communication abilities to resolve issues, improve processes, and build lasting relationships with customers and colleagues.<br><br>Responsibilities:<br>• Oversee and manage strategic or high-risk accounts, ensuring receivables are analyzed and prioritized effectively to meet objectives.<br>• Conduct detailed account analysis to identify trends, root causes of issues, and implement actionable solutions to improve outcomes.<br>• Develop and execute plans to address account challenges, coordinating resources within the accounts receivable function to ensure successful resolution.<br>• Lead or participate in cross-functional meetings to address problems, enhance processes, and provide training to colleagues.<br>• Negotiate with customers or internal stakeholders to resolve billing discrepancies and payment disputes, achieving mutually beneficial outcomes.<br>• Manage accounts with complex requirements, such as multi-currency transactions, EDI processing, or outsourced collections support.<br>• Provide guidance and training to third-party partners supporting accounts receivable functions as needed.<br>• Act as a subject matter expert by testing, documenting, and training on systems that support accounts receivable processes.<br>• Respond promptly to customer inquiries, addressing concerns related to billing or payment discrepancies.<br>• Collaborate with IT and leadership teams to define and improve systems and processes that enhance accounts receivable operations.
<p>We are looking for an experienced Payroll Analyst / Technician to join our team in Greenville, South Carolina. This role involves managing payroll preparation, processing, and auditing with a focus on accuracy and compliance. The ideal candidate will bring advanced knowledge, analytical skills, and sound judgment to ensure payroll operations run smoothly and adhere to regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Prepare scheduled and ad hoc payroll reports using Excel and internal systems.</p><p>• Ensure payroll processes meet Sarbanes-Oxley compliance requirements.</p><p>• Maintain adherence to company policies, procedures, and industry standards.</p><p>• Monitor payroll for accuracy, addressing discrepancies promptly.</p><p>• Collaborate with internal teams to uphold health, safety, and environmental policies.</p><p>• Conduct detailed audits of payroll data to identify and resolve errors.</p><p>• Support operational efficiency through continuous improvement initiatives.</p><p>• Provide thorough and precise assistance to internal and external stakeholders as needed.</p><p>• Stay informed about changes in payroll regulations and implement necessary updates.</p><p>• Perform additional duties as assigned by management.</p>
